¿Qué es athenaOne?
athenaOne ayuda a los médicos a brindar una atención de alta calidad. Gestiona el momento de la atención para obtener la máxima productividad clínica, realiza servicios administrativos y de calidad en nombre de los médicos para garantizar el pago completo y supervisa todas las órdenes médicas para cerrar el círculo de resultados y atención de seguimiento. Los médicos se benefician con el acceso continuo e integrado a las mejores consultas de la red clínica más grande del país, así como a las normas de calidad y a las pautas del sector más actualizadas y amplias.
¿Quién usa athenaOne?
Médicos, ejecutivos médicos, gerentes clínicos, gerentes de consultas, administradores de oficina, ejecutivos de atención médica, ejecutivos de nivel C, administradores de hospital, enfermeros titulados, asistentes médicos.
¿Dónde se puede implementar athenaOne?
Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
Sobre el proveedor
- athenahealth
- Ubicado en Watertown, EE. UU.
- Fundada en 1997
- Asistencia telefónica
- Asistencia 24/7
- Chat
Países disponibles
Estados Unidos
Idiomas
inglés
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Sobre el proveedor
- athenahealth
- Ubicado en Watertown, EE. UU.
- Fundada en 1997
- Asistencia telefónica
- Asistencia 24/7
- Chat
Países disponibles
Estados Unidos
Idiomas
inglés
Imágenes y vídeos de athenaOne
Comparar el precio de athenaOne con productos similares
Funciones de athenaOne
Alternativas a athenaOne
Opinones de athenaOne
Jarred
Very easy to pick up and get going.
Puntos a favor:
The user interface is very friendly and everything is set up to guide you through easily while entering patient information.
Contras:
Sometimes the add on software like the label printer and document printer would stop working, but that is rare.
Tyisha
Good working system for claims management
Puntos a favor:
I like the ease of navigating the system. It also has a lot of how to videos to help you with the system
Contras:
The manual part of hub g to create your own rules in order for it to work correctly
Taiwo
Alternativas consideradas:
Tread Carefully and do not believe the sales rep
Comentarios: The EMR is ok to work with. I think combining with the RCM has really made the experience terrible. Please do not use their RCM or their billing service, you will lose money, miss deadlines for timely filing. They don't notify the practice if there is a large patient balance so you can't collect on time. They are so slow in updating patient and insurance payments so you don't know on time if your claims are denied early enough to take corrective action. This has been more frustrating. Once I took up the billing myself, life was so much easier. They also said you could downgrade at anytime, well there are stipulations to that, DO NOT BELIEVE WHAT THEY TELL YOU. They say you'll have CSM (customer service manager) to help make sure your billing is going well; well, that's if you ever get one to speak to you. They were supposed to reach out monthly to ensure you are getting all the money due to be paid to you, no one reached out to me. 3 months in, I started wondering so I reached out, then they switched me to someone else who was trying to sell me more products. I would not recommend their billing services or RCM at all. Just get your own biller.
Puntos a favor:
The EMR has good templates, the patient portal is pretty good. Implementation was the worst, they use these people who live in other countries who have the most minimum knowledge so implementing this was as stressful as using their RCUM. I had to ask for someone else because my go-live date was due and this guy could not answer my questions.
Contras:
The RCM and billing service is the worst. Don't even attempt it.
Ann
Sea change
Comentarios: When we selected athenaOne, we requested an (unreasonable) implementation within one month. They (appropriately) warned that this was not recommended but went along with us and WE DID IT. There were definitely issues that had to be addressed going forward but it was accomplished fairly quickly and smoothly and we were moving onto process improvement within the two months of implementation. We did identify and make improvements. Implementation for our Ortho group was 3/1/2019 and for the GYN group was 5/1/2019. In 10/2019, our accountant reported that we were better than we had been in 20 years! This is the sea change that occurred. The amount of clinical work and number of patients was not significantly different and despite high staff turnover, a location change, and a new EHR, the improvements that we were able to identify and implement moved us from being underwater to riding a wave of success.
Puntos a favor:
The most important features of athenaOne which have produced a SEA CHANGE for our practices are 1) easy access to demographic, clinical, scheduling and billing information regardless of your role, 2) remarkable and rigorous data collection and report functions that allow optimal decision-making and tracking of business functions, and 3) an optimal platform for developing and implementing PROCESSES which improve efficiency, reduce human work and reduce human error.
Contras:
The only thing I don't like is that I don't optimally use all of the features because I haven't learned what they are yet! We have been using athenaOne for a little over three years and there are still a large number of features and processes that I could implement or use in our small practices. There is always a better way!
Pam
Review of Athena One
Comentarios: I have used two other systems, Athena One is good, anc continues to improve based on requests from providers which I appreciate
Puntos a favor:
Templates, macros, ability to use others macros, templates
Contras:
too many clicks for everything, too many update videos
