iCIMS Talent Cloud

One of the best ATS in the market.

Comentarios: It has been a great experience using this tool and it helps very well in tracking full cycle recruitment.

Puntos a favor:

It is a very easy and reliable tool to use for full-cycle recruitment and it helps to track the status of the candidates at every step.

Contras:

Sometimes if you open a few tabs this software becomes a little sluggish and there are some backend issues as well.

Why Recruiters love iCIMS Talent Cloud

Comentarios: Customizable workflows: iCIMS offers customizable workflows and approvals, allowing organizations to tailor the recruitment process to their specific needs.Improved efficiency: The platform automates many manual tasks, such as resume parsing, and eliminates the need for manual data entry, which saves time and reduces errors.Reporting and analytics: iCIMS provides detailed reports and analytics on recruitment metrics, enabling organizations to make data-driven decisions about their hiring process.Integration with other systems: iCIMS integrates with a range of other systems, such as applicant tracking systems, HR information systems, and candidate relationship management systems.Mobile accessibility: iCIMS Talent Cloud is mobile-friendly, allowing recruiters and hiring managers to access the platform from anywhere, at any time.

Puntos a favor:

iCIMS Talent Cloud is a cloud-based recruitment platform that offers several benefits, including:Scalability: iCIMS can handle large volumes of job postings, resumes, and candidate data.User-friendly interface: The platform has a user-friendly interface that makes it easy for recruiters and hiring managers to use.

Contras:

Like any technology, iCIMS Talent Cloud has its own set of drawbacks or limitations, including:Cost: iCIMS Talent Cloud can be expensive, especially for organizations with limited budgets.Complex setup: Implementing iCIMS Talent Cloud can be complex and time-consuming, requiring technical expertise and resources.User adoption: Getting all users to adopt the platform and use it consistently can be a challenge, especially if they are used to traditional recruitment methods.Limited customization options: While iCIMS Talent Cloud offers some customization options, some users may find the platform to be inflexible and unable to meet their specific needs.Technical issues: As with any technology, iCIMS Talent Cloud may experience technical issues that can disrupt the recruitment process and cause frustration for users.User experience: Some users may find the user interface to be confusing or difficult to navigate, especially if they are not familiar with cloud-based recruitment platforms.

iCIMS works fine, but is clunky

Puntos a favor:

Search features, email and text message integration, pipeline movement management (moving candidates from applicant through offer/reject)

Contras:

Limited attachments for candidate application/profile (couldn't add more than 3 documents); on the candidate status part, there's no confirmation, so once you click on a status (like phone screen or interview), it automatically changes. Clunky interface

Basic Review

Comentarios: several integrations - more efficiencies in managing candidates and jobs. the system has grown with us since 2010 and we continue to add

Puntos a favor:

Alot - it is very intuitive and System Config being able to do much of what we need to do on our own and / or use that to figure out what we might need assistance with. the test site and being able to easily move new configs to production. the ability to integrate with other products so easily. User Group configuration, permissions are easy to set.

Contras:

a very micro response but not having the ability to report on before and after field values. this was discussed in 13 or 14 and still not available. some of the reporting is limited and not being able to compare some statuses to current date would be nice

iCims Talent Cloud

Comentarios: It was a great experience, nothing negative to say

Puntos a favor:

Liked its searchable options it was easy to use

Contras:

I don't think our feature supported video recording for interviews.

Very robust system

Comentarios: Overall, I would not recommend this applicant tracking system. It's very overwhelming and difficult to navigate. It's also very difficult to see where candidates are at in the process.

Puntos a favor:

The software is very robust. There are endless amounts of reports that you can run from iCIMS and there's a lot of features within a candidate profile. I really enjoy using the Dashboard as you're able to pull so much information.

Contras:

This software is sometimes very overwhelming. It takes so many clicks to get to a candidate's profile and there are an overwhelming amount of features within a candidate's profile. It is also very difficult to figure out how to run reports and pull information you're wanting to see.

A software that I will celebrate forever.

Comentarios: Try this software. It is easy to use and very flexible for customization. Nice.

Puntos a favor:

It is my pleasure to talk about this software. It has kept everything on the reach from anywhere, anytime. It's management skills is satisfying and commendable. It is very easy to use and passionately designed to give control and power. Try it.

Contras:

Really cool and responsible. iCIMS Talent Cloud is perfect. It delivers excellently well. Very flexible and versatile. Am glad.

iCIMS Talent Cloud

Comentarios: My experience with iCIMS Talent Cloud has been positive, as it provided a comprehensive and user-friendly solution for managing the recruitment process. While there were limitations in customization and reporting, it greatly facilitated our talent acquisition efforts and improved our overall hiring efficiency.

Puntos a favor:

One aspect I liked most about iCIMS Talent Cloud was its comprehensive suite of talent acquisition tools, which facilitated end-to-end recruitment processes. The platform's robust applicant tracking system and intuitive user interface made it easy to manage job postings, track candidate progress, and collaborate with hiring teams effectively.

Contras:

One drawback I experienced with iCIMS Talent Cloud was the limited flexibility in customization options for certain aspects of the platform, such as the candidate portal or application forms. Additionally, the reporting and analytics features could have been more advanced, providing deeper insights into recruitment metrics and trends.

Works well if you have someone who knows what they are doing

Comentarios: iCIMS was a ever long continuous improvement project that needed constant attention. We paid an implementer to set it up and he did, but there was much left that needed to be changed. I spent endless hours on iCIMS support (who are very good) to make sure our ATS was functioning properly.

Puntos a favor:

The customization of iCIMS is undeniable. You can create all sorts of reports and integrate it with pretty much anything.

Contras:

You really have to know what you're doing in the system to get the most out of it. An iCIMS admin on staff is almost a necessity.

Terrible customer support, over promises and constantly under delivers. A true snake oil product

Comentarios: I would recommend to all Talent professionals to stay clear of the headache that is iCIMS unless they are prepared to hire a full-time person who can complain in order to get tickets resolved. They have a great sales pitch but close to all of their features do not work fully as described. Save company time and money by choosing Greenhouse or Lever

Puntos a favor:

The search functionality and report building were great, but require a lot of training in order to use properly.

Contras:

Customer support is completely unhelpful in providing answers or fixing bugs. Many cases take 3 weeks minimum to resolve with the more extreme ones taking 6 months. Help desk support just pushes you to the knowledge base center instead of giving real answers to configuration issues. Even when you have taken all the knowledge base steps. The ATS interview scheduling tool is unreliable when syncing with the team’s calendars The feedback form tool rarely operates effectively for our hiring managers to fill out. The Microsoft Teams integration is not as advertised. Does not consistently notify in a timely manner for interviews, job approvals and offers. Often after the fact. The CRM tool with iCIMS was released to us with constant logging out errors, the search fields are incorrectly mapped to bins/status we don’t use in the ATS and our implementation contact went gone completely dark. Data migration did not fully work to allow for resume uploads to attach to candidate profiles like promised. Multiple contracted integrations were never set up due to unresponsiveness. Resulting in needing to find workarounds to keep our hiring moving. The CRM, ATS, and Text engagement are really three systems that loosely sync with each other instead of one like was pitched. All separate products with separate log-ins. The system will routinely log you out after just a few minutes of inactivity.

Great Product

Puntos a favor:

I like the use of library templates for ease of onboarding

Contras:

It takes a long time for support to do what you want them to do.

Review of iCIMS Talent Cloud

Comentarios: My overall experience has been a smooth ride. I have enjoyed the simplicity of this product.

Puntos a favor:

The use and integration of this product for my company was flawless. It's a simple, yet effective product that I am certain we will be using for years to come.

Contras:

There's nothing not to like! This product is excellent!

Sourcing on iCIMS

Puntos a favor:

iCIMS gives you the opportunity to boolean search into the database and with that you can efficiently utilize the large pool of candidates that seat there for months.

Contras:

No con at the moment. iCIMS is perfect, especially for a large organization

Great Software for Healthcare Recruitment

Comentarios: The software is giving a clear view of each stage what the candidate has to go through at the time of hiring. Mostly this is accurately imputed by each hiring manager or HR . The clear view of the process is giving a full understanding when the start date of the new hire might be and making manager aware of the education plan and orientation in the healthcare facility might be. All great info!

Puntos a favor:

The software and program are really easy to use. I worked at San Antonio Regional Hospital in California with this software and I can say loudly and proudly that I recommend it . I used it daily to access any updates regard hiring process of my candidates or applicants of the position open in my department.

Contras:

Not sure if they have mobile access. Being always on the go, sometimes between meeting you want to check on the processes, however, I never tried to access it because was no option given. Being in management I see this a way to improve because being always gone and not at your desk mobile access can give you a great view of the process of hiring.

Navigating the Options

Comentarios: IBP is able to employ technology that it didn't have two years ago and reach a wider applicant base. We have the capability to receive applications online, post and advertise our openings on a variety of job boards and most importantly, get our customers the workforce they need.

Puntos a favor:

When building a new recruiting process and the technology around it, you need a partner with a strong background in the field and an even stronger support team. iCIMS delivers on both! Having the opportunity to configure pages, portals, fields...you name it, it can most likely be done. That means that your process is not only improving, but it's also getting the efficiency, reliability and back up it needs from the technology you're employing to help your company meet its recruiting needs, retain talent and up your employer brand.

Contras:

With great power comes great responsibility and it's clear from the beginning that if you don't establish a clear path for your recruiting process, you can get swallowed up by all of the customization options with iCIMS. Sometimes, it's too much. Talking through your needs can help you establish a clear path forward. That is also true of introducing the platform to your users - a bit at a time is best to get buy-in - because there's just so much you can do!

It's OK

Puntos a favor:

It's nice that we can bulk print cover letters and additional documents now. Being able to jump profile to profile in the workflow is a nice feature.

Contras:

The bells and whistles are in all the wrong places. The end user interface is too complex for the occasional user. It's not intuitive enough and I end up being a helpdesk. The email templates are nice and easy to use for, sometimes too difficult for hiring managers. The inability to create a stop in the process for equity reviews is a challenge. What is the point of having a Person Profile and a Workflow Profile? Hiring Managers shouldn't be able to see to which other departments candidates have applied. The one-size fits all application doesn't really work for us. Candidates can be asked the same question about sourcing in several places and they don't like it. Many out of the box reports weren't right for us.

Nice Onboarding Experience

Puntos a favor:

Application tracking feature is good on ICIMS porta;

Contras:

Nothing to like least, overall good experience

Great tool for customization

Puntos a favor:

iCIMS is highly customizable, which they will tell you themselves but they truly aren't kidding. We have been able to automate many of our recruiting and onboarding processes, which in turn has given time back to not only our corporate group but operations staff as well. As an iCIMS administrator, I love that I am able to make configuration changes myself, independent of iCIMS Customer Support, for a huge variety of functions. When there's a change that I don't know how to make, the Customer Support team will walk me through the steps so that I am empowered to make the change in the future. In instances where iCIMS Customer Support is required to make adjustments, due to limited administrator permissions, they are quick and responsive, ensuring little to no downtime.

Contras:

The reporting function is not very intuitive or user friendly in the beginning. As you become more familiar with the software the reporting function becomes easier to use and is quite powerful but there is definitely a learning curve.

iCIMS Status Review

Comentarios: Overall we are very happy with iCIMS for our recruiting needs.

Puntos a favor:

One of the top features of iCIMS for a company's ATS are the statuses you can use during the recruitment process. Whether you use pre-made statuses, or create your own, it works as a wonderful way to organize candidates in a job posting to where they're at, or where you're at, in the hiring process. Different statuses can also be used to integrate with other software and "kick off" actions outside of the system itself - for example, a video interview or a credit check authorization form. The use of statuses really helped our team streamline the recruitment process, with any open position we were working on.

Contras:

The reporting feature with iCIMS is not the most user-friendly set up. It is very customizable, and you can save past reports for future use, but the set up itself is not the most intuitive software, so you have to really go through piece by piece to make sure you're setting up a report for the information you're looking for.

iCIMS Review

Comentarios: Ths iCIMS Recruit product has been beneficial to our business by automating certain features and speeding up the hiring process. It creates a positive candidate experience as well. We are excited to see where the product takes us!

Puntos a favor:

The iCIMS product offers everything I need in an ATS. It manages job postings, candidate workflow, and much more. I'm able to create candidate pipelines based on skillset which is a great organizational tool. The tool is also customizable to our needs- we recently added an offer feature and a new scheduling tool was just added.

Contras:

Some of the features aren't very user friendly. The search function for the candidate database can oftentimes be confusing.

Comprehensive TA tool that helps organizations drive forward leveraging the analytics provided.

Comentarios: We have achieved our initial TA goals with the use of iCIMS; expand our job advertisement reach, install a well managed candidate process that enhanced our candidate experience as well as improved our hiring manager experience, and to be come a data driven talent acquisition business unit. We are building on our second set of initiatives of building a stronger applicant pipeline, increasing our communication with passive and engaged candidates, and manage recruiting events through iCIMS.

Puntos a favor:

We enjoy the organized dashboard views and its ability to be customized. We also enjoy the availability and customization of the workflow process that enhances our ability to manage a better time to fill, maximizing our recruiting team's time.

Contras:

To format e-mail messaging in a better graphic format one must know a little HTML to make it better as the basic editing tool is more text driven.

Not user friendly - awful UI/UX

Comentarios: I am not having a good experience with Recruit. It just isn’t as flexible, sleek, and up to date with the other competitors in the market.
If the above were fixed, I guarantee you would keep a huge amount of market share - but we may pay whatever fee we need to get out of our contract as this is just a mess, and we - the customer - have to fix it ourselves (and that’s IF we can even fix it at all).

Puntos a favor:

That it holds resumes and integrates well with our HRIS.

Contras:

Where to start? - Ease is Use - UI/UX is clunky and outdated - Scheduling is not easy for interviews - Tasks take so much time to assign to users - Doesn’t integrate with a lot of other systems as easily as Lever, Greenhouse, etc. - Can’t “talk” to hiring managers in real time like competitors above - Ranking candidates is an “add-on” feature (as are most features) while included in most ATS’ - Recruiters have to configure their own dashboards and it is extremely difficult to do as well as time-consuming.

Icims is a great ATS

Comentarios: Overall icims has been great and we have no plans to switch to a different software.

Puntos a favor:

Icims overall is very easy to use and intuitive.

Contras:

Although there are many reporting options it can be cumbersome. It would also be nice to have the ability to run one report that can capture both job and applicant data in one report.

Robust Tool with a Challenging Interface

Comentarios: We've worked hard on getting our sourcing solidified so we can truly see where our candidates are coming from.

Puntos a favor:

Incredibly robust - most cases anything is possible and can make the system meet that need. Reporting, while difficult to understand at first, is strong and can report on almost any business need that arises. Love the customization when it comes to recruiter dashboards, what we find important, and messaging. First class customer service; love working with our client success manager to improve our use of the system.

Contras:

It seems iCIMS is an ATS built with admins in mind which can make it a bit more confusing for Recruiters, especially those just getting started. It heavily relies on our administrators for some simple things in assisting our recruiting team (especially reports). Our pricing went up drastically when we came around to sign our second contract.

iCIMS is top notch!

Puntos a favor:

I love the customization of iCIMS - we have multiple segments of our organization with several different locations all with slightly different needs. iCIMS allows you to customize the applicant tracking system, workflows, reports and platform very easily. In addition, their customer support is amazing! They are always available and helpful in crafting a solution to meet any unique request.

Contras:

I truly can't come up with anything I do not like about iCIMS.