--- description: ¿Qué piensan los usuarios de DrChrono? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de DrChrono gracias a Capterra Argentina. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DrChrono - Opiniones, precios y características - Capterra Argentina 2026 --- Breadcrumb: [Inicio](/) > [Software para consulta médica](/directory/20029/medical-practice-management/software) > [DrChrono](/software/89392/drchrono-practice-management) # DrChrono Canonical: https://www.capterra.com.ar/software/89392/drchrono-practice-management Página: 1 de 21\ Siguiente: [Página siguiente](https://www.capterra.com.ar/software/89392/drchrono-practice-management?page=2) > Sistema de EHR con PM de DrChrono, todo en uno, en la nube y para dispositivos móviles, que incluye feed de reclamaciones en vivo, verificaciones de elegibilidad en tiempo real y recordatorios personalizados de las citas. > > Veredicto: 493 usuarios lo han valorado con **3.9/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa DrChrono? DrChrono atiende consultas pequeñas de un solo proveedor y consultas de grandes grupos médicos con múltiples personalizaciones según la especialidad. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.9/5** | 493 Opiniones | | Facilidad de uso | 4.0/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.6/5 | Basado en las opiniones generales | | Funcionalidades | 3.8/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: EverCommerce ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funcionalidades - Admisión de pacientes - Asesoramiento de remesas - Base de datos de referencia sobre las drogas - Citas recurrentes - Confirmations/Reminders - Conforme con HIPAA - Conformidad con el sector sanitario - Diagnósticos iniciales - EPCS Compliant - Entrada de códigos y cargos - Facturación - Facturación médica - Filtro de reclamaciones - For Medical Spas - For Podiatrists - Formularios personalizables - Gestión de citas - Gestión de clientes - Gestión de clínicas - Gestión de docentes y personal escolar - Gestión de expedientes de pacientes - Gestión de formularios - Gestión de ingresos - Gestión de reclamaciones - Gestión de seguros - Historia clínica electrónica/informatizada - Historial de facturas - Medication Alerts/Warnings - Medication Management - Modelos personalizables - Para fines médicos - Para fisioterapia - Para optometristas - Portal de los pacientes - Prescription Renewal - Procesamiento de pagos - Programación de citas - Programación de médicos - Recetas electrónicas - Reclamaciones electrónicas - Recordatorios - Remote Treatment Planning - Seguimiento de la conformidad - Sistemas de apoyo en la toma de decisiones - Software de comunicación con el paciente - Software de telemedicina - Therapy Notes - Varias ubicaciones - Verificación de elegibilidad para el seguro - Videoconferencia … y 16 características más ## Integraciones (en total: 28) - 100Plus - Ambra - Birdeye - Box - ClearGage - Curogram - DeepScribe - Demandforce - Demandforce - Dock - FlexScanMD - Fortis - Fortis - Holly - InvoiceSherpa … y 13 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para consulta médica](https://www.capterra.com.ar/directory/20029/medical-practice-management/software) ## Categorías relacionadas - [Software para consulta médica](https://www.capterra.com.ar/directory/20029/medical-practice-management/software) - [Software para historia clínica electrónica de cardiología](https://www.capterra.com.ar/directory/32561/cardiology-emr/software) - [Software para historia clínica electrónica de podología](https://www.capterra.com.ar/directory/32617/podiatry-emr/software) - [Plataformas de portal del paciente](https://www.capterra.com.ar/directory/30857/patient-portal/software) - [Software de historia clínica electrónica](https://www.capterra.com.ar/directory/20028/electronic-medical-records/software) ## Alternativas 1. [Fusion](https://www.capterra.com.ar/software/136876/pediatric-therapy-emr) — 4.3/5 (722 reviews) 2. [ModMed](https://www.capterra.com.ar/software/124590/ema) — 4.5/5 (568 reviews) 3. [Tebra](https://www.capterra.com.ar/software/129169/tebra) — 4.0/5 (1391 reviews) 4. [AestheticsPro](https://www.capterra.com.ar/software/93446/aestheticspro) — 4.5/5 (685 reviews) 5. [Epic](https://www.capterra.com.ar/software/122278/epiccare-emr) — 4.4/5 (457 reviews) ## Opiniones ### "Easy to use program with great support" — 4.0/5 > **Tracy** | *25 de mayo de 2018* | Consultoría de gestión > > **Puntos a favor**: I love how very self explanatory Dr. Chrono is. I find it very easy to navigate from reporting to scheduling. The support staff is very responsive and attentive for any and all questions. Any time I needed assistance I received responses promptly. Every staff member that I spoke with always took the time to show me step by step instructions and were always available for follow up questions down the road. > > **Puntos en contra**: The biggest problem that my clinic has run into with this software is that we have three different doctors in our practice that each have there own ways of taking payments, but because we only have one license for Dr. Chrono is hard to know which doctor the patient owes money too considering they see all three. We have worked around the problem, but it's very time consuming. Also the reporting was very minimal but has gotten better through the years ----- ### "DrChrono is Inconsistent at Best" — 4.0/5 > **Jay** | *28 de agosto de 2023* | Práctica médica | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: I liked being able to work with an iPad on it. Their big claim is that it was designed for use through ios systems and iPad. I feel like they put a lot of effort into it at first and have not progressed since the iPad was first released. The bottom line is that it could be sooo much better than it is. > > **Puntos en contra**: The meetings with the Apollo+ team. They did not listen to us on a consistent basis. After attending meetings for 3 months and telling them the same thing for several weeks in a row, I gave up and just tried to do as I was told. We had to basically cancel Collectly because it did not function as advertised. My patients received bills from Collectly the same day as their appointment before my biller could enter their copays. I LOST PATIENTS BECAUSE OF THIS DRCHRONO. > > I lost patients because of DrChono's inablity to work well with Collectly. Patients were being double billed or billed for things things that they had already paid for. To correct this we had to cancel Collectly and work a lot of hours to remove the billing issues from our end. On top of that we lost patients because they were billed for things that we told them that they were going to be receiving a cash discount on. ----- ### "Implementation Nightmare + Unintuitive UI + Locked-in Contract – Buyer Beware" — 1.0/5 > **Ahmad** | *30 de octubre de 2025* | Práctica médica | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Honestly, there is very little, if anything, positive to say about this platform. After months of using DrChrono, I could not identify a single feature that worked reliably or added real value to our workflow. The system’s interface, performance, and usability issues overshadow any minor conveniences it might offer. Even the supposed “benefits” like cloud access or mobile tools are poorly executed and frustrating to use. From start to finish, this software was a constant source of wasted time and aggravation. There are absolutely no redeeming qualities worth mentioning. > > **Puntos en contra**: DrChrono is a complete disappointment on every level. The system is outdated, painfully slow, and nearly impossible to navigate. Nothing is intuitive — every action takes multiple steps that make no sense. Implementation dragged on for months with no clear guidance, and the “training” was useless, leaving our staff completely unprepared. Support is unresponsive and dismissive, often taking days or weeks to reply. Even worse, canceling the contract is almost impossible, trapping you in a system that doesn’t work. Every aspect — design, functionality, service, and communication — feels broken. This software has been an expensive and exhausting mistake. > > After committing to DrChrono I discovered the system is virtually unusable without major workarounds. The interface is outdated, non-intuitive, and clunky — basic workflows require excessive clicks, tabs and navigation that make daily use inefficient. The implementation phase dragged for months, full of delays, unresolved issues and staff-downtime that disrupted practice operations. The training offered was insufficient: generic, basic, did not address our specialty’s workflow or busy-practice realities. Support is slow, often unhelpful, and you’re essentially locked into a contract with minimal freedom to cancel or exit—even when the system clearly fails to deliver on its promises. For any practice seeking a modern, streamlined, user-friendly EHR, I strongly caution against DrChrono. Unless you have a tremendous tolerance for frustration, excessive manual workarounds, and limited vendor accountability, look elsewhere. ----- ### "Choose any other EHR." — 1.0/5 > **Katherine** | *29 de mayo de 2025* | Cuidado de la salud mental | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: They have identified features that would be helpful to integrate in an EHR. There are a few options for customizing forms and templates. > > **Puntos en contra**: Poor reliability. Things break all the time, and then when you make a help ticket, the help desk gaslights you trying either blame user error, or claim that the problem doesn't really exist. Eventually, you get them to understand the problem, but then it takes weeks to solve a ticket, if ever. > > Signing up with Dr. Chrono was the worst practice decision I've made. They started off so well when we signed up in 2016. I loved them for the first couple of years. They offered to pay for me to attend a conference so that I would come to some marketing dinners and convince other providers to sign up. I almost did it, but scheduling didn't work. And then the honeymoon ended. First it was constant system slowness, glitches, then they outsourced their help desk. Every time I thought it wouldn't get worse, things deteriorated further. There is no easy way to export chart notes, so it will cost thousands and thousands to transfer 9 provider's worth of data elsewhere. I feel like a hostage. Some examples. In February, they broke our providers' inboxes. Instead of each provider seeing only their patient's messages and faxes like had been the case for 9 years, now we all see EVERYONE'S. In addition to privacy concerns, it makes a safety issue, as I have to wade through 100s of messages to find the 4 messages from MY patients. Very easy to miss important communications. We had to explain to them AGAIN 3 weeks ago why this thing they claim they have been working on for the past 3 months is a problem. Aetna ERAs for two of our providers still don't work, 5 months after they forced us to change clearinghouses. Labcorp won't complete the integration unless you pay thousands of dollars or send them a high number of lab orders per week. Appointment reminders didn't go out last weekend. We've had at least 3 days in the last year where the system was completely down for most of the day. Periodically, the system applies payments to balances, even though the transaction failed, so we have to watch carefully for that. ----- ### "Poor customer support and lack of respect to your current clients" — 1.0/5 > **Moisey** | *16 de diciembre de 2024* | Medicina alternativa | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: The scheduling is ok but everything else is hassle. > > **Puntos en contra**: I hired a doctor and for me to add him i had to sign the contract for 1yr. He quit within 2 months, now they wanted me to continuously pay for the monthly premiums despite the fact he's gone and there's no use there. So image paying $$600/month for a provider who's no longer practicing. After speaking to their executive team, \[sensitive content hidden\] stated it would be a breach a contract which is complete bullshit. very disappointed > > Very poor support system. Takes them 3-5 business days to respond to a simple issue. Billing system is also very poor. ----- Página: 1 de 21\ Siguiente: [Página siguiente](https://www.capterra.com.ar/software/89392/drchrono-practice-management?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.com.ar/software/89392/drchrono-practice-management) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados