¿Qué es Oracle Sales?
¿Quién usa Oracle Sales?
Organizaciones de todos los tamaños y sectores.
¿Dónde se puede implementar Oracle Sales?
Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil)
Sobre el proveedor
- Oracle
- Ubicado en Chicago, EE. UU.
- Fundada en 1977
- Asistencia 24/7
- Chat
Países disponibles
Estados Unidos
Idiomas
inglés
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Sobre el proveedor
- Oracle
- Ubicado en Chicago, EE. UU.
- Fundada en 1977
- Asistencia 24/7
- Chat
Países disponibles
Estados Unidos
Idiomas
inglés
Imágenes y vídeos de Oracle Sales
Comparar el precio de Oracle Sales con productos similares
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Opinones de Oracle Sales
Joely R.
Used this tool to manage customer's profiles/info in several projects I managed.
Puntos a favor:
You could basically have all the customer's information handy and access to such information is very simple. I truly like the way it's so easy to use and configure and that I can create as many reports as I wish depending on what I need. Customer service is also great! they're fantastic assisting you with any issue you may encounter while using it.
Contras:
The importing process is a bit too long for my taste if you encounter any errors along the process. However, I am aware Oracle is trying to improve the error messages so it's easier for the user to identify and fix any error.
Eric S.
President / Principal / Solution Architect
Comentarios: I have lead and participated in the implementation of several large and small Oracle CRM On Demand implementations in various industries since 2009. My customers' experience and results have been incredible improvement in the performance of their CRM business processes due to the implementation of Oracle CRM On Demand. CRM On Demand is able to be implemented quickly "out of the box" and also can be configured to meet even the most complex of customer's unique needs. What does not come easily as standard configuration can be accomplished through customization of existing and new objects and/or web services (SOAP and REST). Workflow, integration and analytics are available to accomplish most requirements provided the requirements are well defined.
Puntos a favor:
Mature, structured, easily configurable, customization (with more effort), integration (web services), imports and exports, reporting (Answers based on OBIEE), cloud based. Very stable with regular maintenance and staging refreshes performed relatively seamlessly by Oracle. Continuous improvements from regular releases of new versions which provide additional enhancements and features.
Contras:
Expertise is required to properly configure the application to meet requirements. Some desired functionality is not as intuitive as one would expect so experienced implementation resource are necessary to assist in the implementation.
Usuario verificado
Not quite right
Comentarios: Almost four months and the support team can't fix basic problems, like creating new costumer or displaying proper language localization. The salesman promised lots of things, but most of them are out of the scope of the basic license, so you need to pay for multiple modules in order to make things work, otherwise, you just have a really basic CRM not worth the money (many free CRM can do way better). Go for it ONLY if you are a really big company with lots of transactions and paying a lot of money in licenses, otherwise, the support team will ignore your requests.
Puntos a favor:
The only good thing about this software is the robust database.
Contras:
Not stable, lots of problems with installation and bugs that not even the "best" support teams could fix.
Tim B.
A great CRM solution for a good price
Puntos a favor:
This software has really allowed us to improve our customer engagement, keep our systems more organized and let our team focus on other tasks because we don't have to worry about managing our CRM. This product does a lot of the heavy lifting with keeping things in a nice and neat package with a nice looking user interface and lets our team collaborate no matter where they are. They also offer training for new agents to get familiar with the program which frees up our staff.
Contras:
We haven't really run into any major issues with this product as of yet. Customer support can be a little troublesome to get in touch with but once you have a dedicated account representative this goes a lot smoother.
Sherae D.
Handy tool to have in a customer oriented business
Comentarios: Overall great experience. I’d surely recommend this to someone for organizing and engaging with customer information. It has really improved customer engagement for us.
Puntos a favor:
I use this tool to keep my customers info in an organized manner and it is just so simple and easy to use. It is also very stable considering it gets regular maintenance. Customer service is also superb. If there are any issues with the program, their team sounds happy to help.
Contras:
The time it takes to import is lengthier than I would want. Apart from that there aren’t any real issues that I’ve had with this software.
