--- description: ¿Qué piensan los usuarios de Availity? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Availity gracias a Capterra Argentina. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Availity - Opiniones, precios y características - Capterra Argentina 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión hospitalaria](/directory/30096/hospital-management/software) > [Availity](/software/68854/availity) # Availity Canonical: https://www.capterra.com.ar/software/68854/availity Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.com.ar/software/68854/availity?page=2) > Plataforma de soluciones empresariales que ayuda a los profesionales de la salud a gestionar los registros de clínicos de los pacientes, las reclamaciones, los ingresos y más. > > Veredicto: 155 usuarios lo han valorado con **3.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Availity? Plataforma de soluciones empresariales y ciclo de ingresos basada en la web que posibilita que los profesionales de la salud supervisen los registros clínicos, los datos de ajuste de riesgos, las reclamaciones, el ciclo de ingresos, los planes de beneficios de salud y mucho más. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.7/5** | 155 Opiniones | | Facilidad de uso | 3.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.7/5 | Basado en las opiniones generales | | Funcionalidades | 3.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Availity ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funcionalidades - Conforme con HIPAA - Facturación médica - Gestión de documentos - Gestión de expedientes de pacientes - Gestión de médicos - Gestión de pacientes externos - Gestión de pacientes ingresados - Gestión de reclamaciones ## Integraciones (en total: 15) - AbelMed - AccuMed - Aeris IoT - Agastha EHR - Axxess Home Health - ChiroTouch - ClinicTracker - CoAction Software - Compulink - CureMD - EncounterWorks - Fastrack - HealthPRO - eClinicalWorks - eTHOMAS ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de gestión hospitalaria](https://www.capterra.com.ar/directory/30096/hospital-management/software) ## Categorías relacionadas - [Software de gestión hospitalaria](https://www.capterra.com.ar/directory/30096/hospital-management/software) - [Software para servicios humanitarios](https://www.capterra.com.ar/directory/30660/human-services/software) ## Alternativas 1. [eHospital Systems](https://www.capterra.com.ar/software/138518/ehospital-systems) — 4.9/5 (73 reviews) 2. [MocDoc HMS](https://www.capterra.com.ar/software/161290/mocdoc-hms) — 4.9/5 (44 reviews) 3. [HMS Pro+](https://www.capterra.com.ar/software/142145/hospital-management-software) — 4.3/5 (44 reviews) 4. [Insta](https://www.capterra.com.ar/software/130501/insta-hms) — 3.6/5 (34 reviews) 5. [Net Health](https://www.capterra.com.ar/software/161261/redoc-powered-by-xfit) — 4.1/5 (163 reviews) ## Opiniones ### "Good over all." — 4.0/5 > **Sue** | *31 de octubre de 2025* | Cuidado de la salud mental | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: It is easy to use and it makes sense when trying to figure it out. It is nice to go to one place for our insurance info. > > **Puntos en contra**: Unfortunately, it is not a one stop shop for us. We have to go to another place to get some of our claims info. > > My experience has been good overall. Easy to use for the most part. Has a lot of the carriers we work with. ----- ### "Availity-A good tool for Health Insurance Lookup" — 4.0/5 > **Christina** | *13 de junio de 2025* | Hospital y atención sanitaria | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Makes it very easy to search multiple Insurance Plans. I like that it saves clients so I can go back to look them up when verifying monthly. The Website is very organized. > > **Puntos en contra**: Too many places to search for Remits and Authorizations. I wish it would let you search by HPT code for all payers. > > I like Availity and the way it's organized better than other Insurance lookup portals. It would be helpful if I could search Cigna and United plans so it was a one stop for searches. ----- ### "Worst Customer Service Ever Ever Provided" — 1.0/5 > **Susan** | *2 de septiembre de 2026* | Hospital y atención sanitaria | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: At this point none even though in the past i have received excellent customer service but today someone who did not care about her job or the issue i was facing came on the line and proceeded to give me the worst customer service of my life. She was apathetic to my situation and it appeared she could not wait to get me off the phone. > > **Puntos en contra**: I have been using their remittance viewer to check on check payments and to see which claims have been rejected and the reason for the rejection. So far everything was going great i have been able to download the files in an excel version and complete my weekly audit process. On \[sensitive content hidden\] a check was issued and paid to the business but it was never listed in the remittance viewer. I called and was told a ticket would be issued. I was asked for the NPI number that was associated with the check i provided the info and then i received a message saying the ticket was closed and I was referred to provider payments.com. I was never told why the check did not show up in remittance viewer. So today i called to inquire on why the check did not show up on remittance viewer because it appears that there are other payments we are expecting that are not showing up in the remittance viewer. The individual who assisted me on \[sensitive content hidden\] repeated the message of going to provider payments after i gave her the ticket number. I asked why the checks were not showing up and she replied check with provider payments she could not help me any further i asked to speak to someone else who could assist or even a supervisor she said there was no supervisor and no one else would assist me. So i'm here left with this issue still not resolved still not clear why the check did not show up on their portal and if we should be using this portal going forwards. She did not care about my issue she was smirking on the phone which made me extremely frustrated and I told her she was not qualified for her job. I hung up and when i called again the call center message said there were 3 callers ahead of me with a 13 mins wait time that kept increasing to 14 mins then 15 mins so i hung up immediately blocked my number and called again and miraculously I was first in line i had to hang up after waiting a while for someone to come to the phone. Extremely appalling customer service. > > Horrible worst customer service i've ever experienced. Apathetic customer service lack of concern for resolving my issue and made it seem she was doing me a favor by listening to me. ----- ### "Availity is terrible" — 1.0/5 > **Amanda** | *15 de septiembre de 2026* | Salud, bienestar y deporte | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Nothing. Website is not user friendly, not to mention worthless when trying to use for checking and starting prior authorization. Customer service is about as useless. > > **Puntos en contra**: Everything. Website is not user friendly, not to mention worthless when trying to use for checking and starting prior authorization. Customer service is about as useless. > > Not good. Website is not user friendly, not to mention worthless when trying to use for checking and starting prior authorization. Customer service is about as useless. ----- ### "Great for healthcare providers for eligibility, benefits and claims" — 5.0/5 > **Usuario verificado** | *1 de febrero de 2026* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Availity is great value for money since it is free to providers. It is a great site that provides real time insurance eligibility and benefits information for most insurance carriers. You can submit and keep track of health claims. You can also keep track of all the claims data on availity. > > **Puntos en contra**: There is a bit of a learning curve with using Availity. They do provide lots of informational videos and one on one training however. > > Overall my experience with Availity has been great. I have been using it since I first started practicing 7 years and continue to use it to this day. ----- Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.com.ar/software/68854/availity?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.com.ar/software/68854/availity) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados