--- description: ¿Qué piensan los usuarios de Waystar? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Waystar gracias a Capterra Argentina. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Waystar - Opiniones, precios y características - Capterra Argentina 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de reclamaciones](/directory/30029/claims-processing/software) > [Waystar](/software/45512/zirmed) # Waystar Canonical: https://www.capterra.com.ar/software/45512/zirmed Página: 1 de 10\ Siguiente: [Página siguiente](https://www.capterra.com.ar/software/45512/zirmed?page=2) > Waystar proporciona tecnología de última generación, basada en la nube, que simplifica y unifica el ciclo de ingresos de la atención médica. > > Veredicto: 212 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Waystar? Waystar, la combinación de Zirmed y Navicure, ofrece la experiencia de cliente mejor calificada a más de 450 000 proveedores, hospitales, sistemas de salud, organizaciones de servicios ambulatorios y socios. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 212 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funcionalidades | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Waystar - **Ubicación**: Louisville, EE. UU. - **Constitución**: 1999 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funcionalidades - Asesoramiento de remesas - Conforme con HIPAA - Contabilidad de deudores - Creación de informes y estadísticas - Denial Management - Facturación - Facturación médica - Filtro de reclamaciones - Gestión de clientes - Gestión de documentos - Gestión de facturas - Gestión de flujos de trabajo - Gestión de ingresos - Gestión de reclamaciones - Historial de facturas - Integración EHR/EMR - Portal de clientes - Portal de los pacientes - Procesamiento de pagos - Reclamaciones electrónicas - Seguimiento de reclamaciones - Third-Party Integrations - Verificación de elegibilidad para el seguro ## Integraciones (en total: 14) - AdvancedMD EHR - AlayaCare - Alora Home Health - AxisCare - Azalea Health - Bonafide - CHIROSPRING - ChiroTouch - PHIMED - Raintree Systems - Residex - Sunwave - TELCOR RCM - eClinicalWorks ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de gestión de reclamaciones](https://www.capterra.com.ar/directory/30029/claims-processing/software) ## Categorías relacionadas - [Software de gestión de reclamaciones](https://www.capterra.com.ar/directory/30029/claims-processing/software) - [Software para consulta médica](https://www.capterra.com.ar/directory/20029/medical-practice-management/software) - [Programas de facturación médica](https://www.capterra.com.ar/directory/30026/medical-billing/software) - [Software de gestión hospitalaria](https://www.capterra.com.ar/directory/30096/hospital-management/software) - [Software de RCM (Revenue Cycle Management)](https://www.capterra.com.ar/directory/32275/revenue-cycle-management/software) ## Alternativas 1. [Tebra](https://www.capterra.com.ar/software/129169/tebra) — 3.9/5 (1371 reviews) 2. [NextGen Office](https://www.capterra.com.ar/software/31268/nextgen-ambulatory-ehr) — 4.0/5 (1284 reviews) 3. [Jane](https://www.capterra.com.ar/software/178984/jane-app) — 4.8/5 (523 reviews) 4. [ModMed](https://www.capterra.com.ar/software/124590/ema) — 4.4/5 (367 reviews) 5. [athenaOne](https://www.capterra.com.ar/software/98735/athenaone) — 3.8/5 (911 reviews) ## Opiniones ### "Using Navicure for the 1st time was fairly easy." — 5.0/5 > **Cyrena** | *16 de enero de 2018* | Hospital y atención sanitaria | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Navicure is absolutely great for daily reporting\! There are various reports that can be review such as the daily productivity, rejection and denial type on your claims. You can work them by the denied reason, insurance company or the dates of service. > > **Puntos en contra**: Some of the rejections reason/descriptions are not that clear and sometimes will need the help from customer service to determine the best way to fix however here is short wait time to get assistance. The rejection also sometime duplicate in more than on category but when one is completed it does remove it's self from the other categories as well. > > Easier way to find the reason of the rejected and denied claims daily. ----- ### "Functional, easy-to-use software" — 5.0/5 > **Jeanne** | *20 de septiembre de 2022* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Integrates with eClinicalworks EMR. Claim information drops immediately into our EMR > > **Puntos en contra**: New features and functions that are added require additional fees. > > Consistent product with results. New features added regularly ----- ### "Beware of Waystar’s Hidden Auto-Renewal & Illegal Price Hikes" — 1.0/5 > **Betty** | *5 de marzo de 2025* | Práctica médica | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: We had been customers for 10 years, back when it used to be Navicure. I can't believe this is how they treat long term customers. > > **Puntos en contra**: 🚨 Predatory Auto-Renewals: The contract renews for two years at a time, and they do not send proper reminders before you’re locked in again. 🚨 Unlawful Price Increases: They increased our rates without contractually required notice and far beyond what was allowed (over 200%) 🚨 No Way to Leave: They refuse to let clinics exit the contract early unless you pay the entire balance upfront—even if you’re not using the service. 🚨 Data Access Held Hostage: If you terminate, you instantly lose access to all claims and financial data unless you pay additional fees to reactivate. > > Waystar traps medical providers into multi-year contracts with unfair terms, sneaky price hikes, and no ethical way to exit. If you sign up, be prepared for hidden fees, forced renewals, increased pricing, and an uphill battle if you ever try to leave. If you’re a practice owner, read the fine print carefully before signing with Waystar. There are better clearinghouse services out there that are more capable, affordable with seamless EHR integration that don’t rely on deception to keep customers. We originally signed a contract in 2015 with Navicure, which later became Waystar. The contract contained a 24-month auto-renewal clause, meaning if we didn’t cancel at least 90 days before renewal, we were locked in for another 2 years because they use a "go live date" instead of the signed contract date and considered us passed the 90 day window to cancel before auto renewal. In January 2025, we received only 60 days’ notice (not the required 90) that our prices would increase. The price increased from $115.43 to $365.43 per month—a greater than 200% increase, when the contract explicitly states that annual increases cannot exceed 5% unless justified by CPU-H inflation rates. They refused to allow early termination unless we paid out the full term upfront for services we wouldn’t even be able to use. ----- ### "Easy to Use" — 5.0/5 > **Santin** | *9 de agosto de 2019* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I really like the ease of use between all the apps in Esolutions. The eligibility checks for monthly is a great feature to have. > > **Puntos en contra**: Sometimes the eligibility takes a long period of time. > > I like using all the apps within ESolutions. I really like the MAVEN software for submitting ADRs and appeals. ----- ### "Great claims submission software" — 5.0/5 > **Danielle** | *30 de noviembre de 2025* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Very user friendly for submitting electronic medical claims. Easy to make claim edits and claim resubmissions > > **Puntos en contra**: My only complaint is that we couldn’t submit claim attachments like notes or eobs but I’m not sure if any software can do this ----- Página: 1 de 10\ Siguiente: [Página siguiente](https://www.capterra.com.ar/software/45512/zirmed?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.com.ar/software/45512/zirmed) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados