15 años ayudando a las empresas argentinas
a elegir el mejor software

¿Qué es Point of Rental Software?

Desde 1982, se ofrece software de alquileres que lleva a las empresas a nuevas alturas. Sus galardonados productos están diseñados para gestionar las necesidades de tu empresa, sin importar el tamaño, la industria, la ubicación o los objetivos de crecimiento. Por lo que son más conocidos, sin embargo, es por su servicio de asistencia al cliente: con más de 600 años de experiencia en el sector, saben de dónde vienen. Ahora, deja llevarte a donde quieras estar.

¿Quién usa Point of Rental Software?

Líderes de alquiler en cualquier sector (no inmobiliaria) que están tranquilos sabiendo que tienen más de 500 años de conocimiento de alquiler apoyándolos y software que está constantemente por delante de sus compañeros en la innovación.

¿Dónde se puede implementar Point of Rental Software?

Basado en la nube
Entorno local

Sobre el proveedor

  • Point of Rental Software
  • Ubicado en Grand Prairie, EE. UU.
  • Fundada en 1982

Asistencia de Point of Rental Software

  • Asistencia telefónica
  • Asistencia 24/7
  • Chat

Países disponibles

Alemania, Anguila, Antigua y Barbuda, Argentina, Aruba y otros 66

Idiomas

alemán, español, francés, inglés

precios de Point of Rental Software

Precio de partida:

Sin información del proveedor
  • Sin prueba gratuita
  • Sin versión gratuita

Point of Rental Software no está disponible en versión gratuita y no ofrece prueba gratis.

Sobre el proveedor

  • Point of Rental Software
  • Ubicado en Grand Prairie, EE. UU.
  • Fundada en 1982

Asistencia de Point of Rental Software

  • Asistencia telefónica
  • Asistencia 24/7
  • Chat

Países disponibles

Alemania, Anguila, Antigua y Barbuda, Argentina, Aruba y otros 66

Idiomas

alemán, español, francés, inglés

Imágenes y vídeos de Point of Rental Software

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Vídeo de Point of Rental Software
Point of Rental Software Software - 1
Point of Rental Software Software - 2
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Point of Rental Software Software - 4

Funciones de Point of Rental Software

  • Alertas y notificaciones
  • Base de datos de clientes
  • Contabilidad
  • Control de inventario
  • Creación de informes/análisis
  • Cálculo del recargo por pago atrasado
  • Códigos de barras/RFID
  • Facturación
  • Firma digital
  • Gestión de alquileres
  • Gestión de clientes
  • Gestión de contratos o licencias
  • Gestión de documentos
  • Gestión de facturas
  • Gestión de inspecciones
  • Gestión de inventarios
  • Gestión de la disponibilidad
  • Gestión de pedidos
  • Gestión de renovaciones de pedidos
  • Gestión de reservas
  • Gestión de tasas
  • Gestión de órdenes de compra
  • Gestión del mantenimiento
  • Informe de uso
  • Lectura de código de barras/tickets
  • Pagos electrónicos
  • Presupuestos y estimaciones
  • Previsión
  • Programación
  • Seguimiento de activos
  • Varias ubicaciones

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Opinones de Point of Rental Software

Evaluación media

En general
4,4
Facilidad de uso
4,2
Atención al cliente
4,2
Funcionalidades
4,2
Relación calidad-precio
4,1

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
60%
4
26%
3
8%
2
2%
1
4%
Nazli
Nazli
Senior Account Executive en EE. UU.
Usuario de Linkedin verificado
Organización de eventos, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

My Point of Rental Software story

5,0 hace 6 años

Comentarios: I’ve been using Point of Rental Software since 2013 and I have absolutely using the software. The support staff is always there to help if you need them. I also really like the her help feature that allows you to read up on how to use the software.

Puntos a favor:

Windows based Support team Ease of use Integrated website

Contras:

Still working out the French translation

Respuesta de Point of Rental Software

hace 6 años

Thanks, Nazli! We're glad you're enjoying the software and our support staff. As you might have heard, we're making a push to get more French-friendly, having added a few French-speaking support team members and a French Canadian salesperson! We look forward to when we're able to be as magnifique in French as we are in English. =)

Paul
Managing Director en RU
Construcción, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Overall a good product but better customer support / liaison could be given

5,0 hace 11 meses

Comentarios: Once the install was completed, the product is user friendly and easy to use. Any issues directed to the helpdesk are usually solved in a timely manner

Puntos a favor:

Took a while to get the installation process done, but now we have been using Syrinx for 2 years without any major issues. Driver app and scheduler are great.

Contras:

Stock checks, both sales stock and fleet on mobile device would be very useful.When we signed up we were promised an account manager who would be in contact with us throughout our time with POR, we do not know who our account manager is and they have not made contact in just over 2 years.

Respuesta de Point of Rental Software

hace 11 meses

Hey Paul, we're glad Syrinx is working out great for you! I'll let our team know about your concern regarding having an account manager and we'll try to get that issue rectified as soon as possible. Can you email me so I make sure you're the right Paul G.? -Brian

Ellen
Office, Accounting & HR Manager en EE. UU.
Organización de eventos, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

I won't tell you anything I haven't already told them...

3,0 hace 8 meses

Comentarios: Great time savings found through implementing Webpay & ESign. I would 100% recommend both.

Puntos a favor:

Most of it works most of the time. There are many features which we'd like to use in a slightly different way but are frequently told that it can't do that. We've found a lot of value in paying to customize reports to meet our specific needs.

Contras:

Getting anyone from support on the phone that can actually solve a problem is frustratingly tedious; they're all very nice, just not all helpful in a real way. Once you connect with someone who can solve an issue, they rock. We aren't impressed every time a human hears a suggestion/feedback and tells us to go add it to the peer voting system, generally that's why I'm communicating my needs/desires, not to go do it again or elsewhere. The sales team dropped so many balls on our account in the last year that I had to demand a new sales rep, who, due to all factors, delivered the information I was requesting a full three months later, eight months after I originally requested it.

Respuesta de Point of Rental Software

hace 8 meses

Hey Ellen, thanks for leaving a review and we're glad that you're enjoying the software in general! I totally understand the frustration of feeling like you're being sent somewhere else when you have a suggestion, but let me offer the "why" so hopefully it's a bit less frustrating: uInnovate helps us manage requests from tens of thousands of Point of Rental users, see which are most desired and impactful, and prioritize solutions to implement. With dozens of developers and dozens of support agents, you can imagine the potential for miscommunication if we handled these requests internally. As a bonus for you, when you use uInnovate, you can see what others have suggested and (hopefully) that your request is already being worked on. =) We're also adding training for our first responders so they can address more issues immediately, preventing the need to wait for an expert; expertise takes time to develop, however. We look forward to continuing to work with you and hope to constantly improve your experience! -Brian

Todd
President en EE. UU.
Maquinaria, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great software with lots of innvovation but lacks some customization and support

4,0 hace 12 meses

Comentarios: POR is the main component in our business and without it we cannot conduct our operations. We have been with the system for over 20 years, seen lots of innovative features, and every version keeps getting better and better. Need more support on their staff and implementations are not smooth but its a great product.

Puntos a favor:

Integrations, ease of use, many features, constantly evolving

Contras:

Support is not good. Long hold times, inconsistent training on support, after hours support almost non-existent for a 24 hour business. Many times front line support is unaware of features and fixes and it is tough to speak to an experienced support person. Takes too long to get through, get calls back, and get support in the event of a catastrophic failure.

Respuesta de Point of Rental Software

hace 11 meses

Todd, we're glad you're still enjoying the software after all these years! Regarding your support issues, I'd like to hear more, if you have the time. Can you email me back with some contact info (all I get from Capterra is a first name/last initial combo) and I'll have our SVP of Customer Experience reach out to you? -Brian

Angela
Sales Consultant and Marketing Director en EE. UU.
Organización de eventos, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

POR is much easier to use than Party Track!

4,0 hace 12 meses

Comentarios: We have had some glitches lately that have impacted our business - mostly from credit card issues. Most of the issues prior to that have been easy to fix and your representatives are always pleasant.

Puntos a favor:

I love that it is an easy system to use. I have used Party Track before and I love POR way more!

Contras:

I wish the sorting was easier to use so that items that go together always show up on the contract without having to physically sort each contract. I also wish some of the reports were easier to figure out. I hate the updates all the time since we have had to physically do them. However, we are moving to the cloud in July, so I'm excited for that to happen!

Respuesta de Point of Rental Software

hace 12 meses

Hey Angela, we're glad you're enjoying Point of Rental! We're sorry about the recent CC issues; while it wasn't us creating 'em, we hope our team was able to resolve those quickly enough and that you're all set for the future. =) -Brian