15 años ayudando a las empresas argentinas
a elegir el mejor software

¿Qué es RDPWin?

Resort Data Processing (RDP) ha sido considerado durante mucho tiempo como uno de los pioneros del sector del software de administración de propiedades y actualmente es compatible con más de 1000 instalaciones en todo el mundo. RDP se especializa en proporcionar una solución personalizada para cada cliente. Se ocupa de propiedades de todos los tamaños, desde pequeñas empresas de alquiler de vacaciones de lujo a 1500 propiedades de complejos hoteleros. Las soluciones de software ofrecen un conjunto de características sin fin, que han evolucionado durante más de 35 años desde la entrada de los clientes y la aplicación en el mundo real.

¿Quién usa RDPWin?

Empresas de alojamiento que necesitan una solución de software integral con mayor funcionalidad diseñada para adaptarse a los requisitos únicos de la propiedad.

RDPWin Software - 1
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Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Opinones de RDPWin

Evaluación media

En general
4,0
Facilidad de uso
3,9
Atención al cliente
4,1
Funcionalidades
3,9
Relación calidad-precio
3,8

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
31%
4
45%
3
16%
2
5%
1
3%
Usuario verificado
Usuario de Linkedin verificado
Hostelería, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

RDPWIN

5,0 hace 5 años

Puntos a favor:

I am impressed with the support team. quick to reply and great to work with. I also like the fact that I can make my own reports in Crystal Reports.

Contras:

Some features are limited or I need to purchase an additional module in order to have the advanced functionality I am looking for

Nikki
Guest Services Manager en EE. UU.
Hostelería, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

I have used RDP for a period of ten years. I have found it to be intuitive and fairly easy to learn.

4,0 hace 6 años

Comentarios: I like many things about RDP. I think that number one on the list is the ability to customize packages. We are now able to offer Room/Meal/Event packages to our Conference guests. This makes for a simplistic reservation experience which makes reservation clerks and guests very happy.
We have a unique facility and our business model would not fit neatly into any traditional classifications. For this reason, we needed a software program that could be adapted to our very specific needs. RDP has been able to deliver.
I use the Reservations module daily and have found it to be easy to use and most people are trained without difficulty. I am especially fond of the tape chart feature. Over the years we have gradually utilized features like the color codes on the tape chart. I am a visual person and I find this tool invaluable.
We have created and modified many reports for our various departments over the years. Our library of reports is impressive. We have created reports for every departmental need and are pleased with the ability of RDP/Crystal Reports to be tailored.

Puntos a favor:

I like many things about RDP. I think that number one on the list is the ability to customize packages. We are now able to offer Room/Meal/Event packages to our Conference guests. This makes for a simplistic reservation experience which makes reservation clerks and guests very happy. We have a unique facility and our business model would not fit neatly into any traditional classifications. For this reason, we needed a software program that could be adapted to our very specific needs. RDP has been able to deliver. I use the Reservations module daily and have found it to be easy to use and most people are trained without difficulty. I am especially fond of the tape chart feature. Over the years we have gradually utilized features like the color codes on the tape chart. I am a visual person and I find this tool invaluable. We have created and modified many reports for our various departments over the years. Our library of reports is impressive. We have created reports for every departmental need and are pleased with the ability of RDP/Crystal Reports to be tailored.

Contras:

One complaint I hear consistently from our Sales Department is that re-bookings are not simple enough and that there is no ability to add reminders/calendars for tasks related to contracts. Also, our events coordinators complain about the difficulty related to event checklists and reminders. We believe that the sales/events related portion of the software needs a complete overhaul. We were given a name of an event software company who were considering an interface with RDP that would address all of our needs. It would be nice if RDP could integrate their Events program with their Reservation/IRM modules.

Darcy
General Manager en EE. UU.
Hostelería, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

RDP

3,0 hace 6 años

Comentarios: RDP support and staff has always been extremely responsive.

Puntos a favor:

The system is fully integrated with housekeeping, reservations, maintenance, accounting, front desk and data, features. Everything is easy to access and the data analysis/stats reports are extremely useful. Owners can also access to book their own reservations, check work orders, etc. Mobile app is good as well and info is easy to load.

Contras:

Software is server based. Every time there is an update/upgrade, we experience problems. We are still experiencing problems after our upgrade to version 5.0 and these upgrades are expensive. I would also like to see a brief training program from RDP after the upgrade at no charge. I take issue with the fact that RDP charges for "training sessions" and they are extremely expensive (training should be part of the purchase of and upgrades to the software). Loading rates, rate plan cutoffs, discounts, rate tables, is a tedious chore and takes an unreasonable amount of time to accomplish and because of the numerous steps involved, errors occur. The software is "inflexible" in many areas such as the inability to make adjustments to a reservation after the reservation has been "checked in" to the system.

Usuario verificado
Usuario de Linkedin verificado
Hostelería, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

RDPWin software review

4,0 hace 6 años

Comentarios: The overall experience has been positive. The sales people are pleasant, honest and capable. We realize PMS software is a necessity in the lodging industry and RDPWin does everything we need it to do. Never have had a crash, glitch or hiccup when looking strictly at RDPWin. Integrating with POS systems is a different story. That has not been a positive experience.

Puntos a favor:

RDPWin has helped our lodging facility track overall performance more efficiently than before. Their reports (via Crystal Reports) are clear and concise and provide management with up-to-date statistics needed in the industry. RDPWin is fairly easy to use. The software is reliable and functions properly.

Contras:

The software is dated, needs a fresh, modern look and should move to integrating cloud-based POS systems to adapt to today's market. RDPWin should think about making an all-in-one system that incorporates a POS (like Oracle) to help lodging facilities as a whole. Tech support could be more willing to please the consumer.

Sharon
Guest Services Manager en Canadá
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

RDP is user friendly and has tons of excellent reports. Very knowledgeable and helpful staff.

4,0 hace 6 años

Comentarios: Lots of great reports.
Accurate and convenient month end reporting
Easy and seamless reservations from start to finish.
Quick view a great tool.
Realtime online bookings.
Integrated information.
Great process and efficiency.
Accurate real time information.
Hassle free management of bookings.
Seamless Group bookings.

Puntos a favor:

I love the tape chart and how easy it is to move reservations around....one click and completed. Easy to figure out from beginning to end of reservation being made for beginner to administrator. Great staff to deal with from installation to daily use.....fast and efficient.

Contras:

A lot of custom programming. When searching under find a reservation and you search a common last name and you have to hit the arrow to the next page it always says "RDP has encountered a problem. We are sorry for the inconvenience." You can go Comp to Pre-assign or Inventory but you can not go Pre-assign or Inventory to Comp.