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¿Qué es MEG?
Los trabajadores de primera línea pueden usar las herramientas digitales de MEG en cualquier dispositivo para recopilar datos de toda la organización. Detecte incidentes, auditorías, riesgos, quejas y acceda a la información en cualquier momento en el punto de atención.
La administración puede recopilar, analizar y actuar sobre la información y las métricas directas en múltiples sitios, consolidando los datos en una plataforma centralizada.
MEG está operando actualmente en hospitales de Europa, Medio Oriente, Australasia y América Latina con soporte multilingüe.
¿Quién usa MEG?
MEG fue creado para organizaciones de atención médica que desean administrar todos los procesos de calidad, seguridad del paciente, cumplimiento y acreditación de hospitales de manera simple y conveniente desde un lugar central.
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Opinones de MEG
Evaluación media
Opiniones por tamaño de empresa (empleados)
- <50
- 51-200
- 201-1.000
- >1.001
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Alternativas consideradas:
APP & Workflow Management Solutions
Comentarios:
MEG assisted with a rapid build to support our transition between APP providers which enable the organisation to reduce costs, provide an excellent product to our users and maintain continuity of support. We will also be engaging in a schedule of work to include Workflow Management Solutions which will allow the organisation to reduce paper and increase efficiency in reporting, whilst maintaining data quality.
As a company the support they offer is second to none and their willingness to assist and enhance the products is at the heart of what they do. Their products reflect what they can do so they want to ensure they are the best they can possibly be!
Puntos a favor:
Design is fresh Use of colour creates an inviting space Extremely stable platform compared to previous supplier Designed around the User Experience UX Works with our other digital assets to reduce duplication and maintain data quality
Contras:
I feel we as an organisation could have allowed MEG a more free hand to develop the APP's which would have allowed for a better product. The collaboration however worked very well and MEG continue to offer and suggest options to enhance our products.
Respuesta de MEG Support Tools
hace 4 años
Thanks, Lorcan! We are thrilled to see that you are pleased with your experience with us at MEG. It has been our absolute pleasure to work with you and the wider Tallaght University Hospital team on a range of solutions across departments. We are looking forward to growing our mutual partnership and continuing our commitment to deliver excellent results for TUH stakeholders, its staff, patients, and visitors. Guvanch Meredov, Head of Product
Stop looking around and just buy this, you wont regret it.
Comentarios: I have had a wholly positive experience working with the people at MEG, from the directors to the admin the they are all approachable, know their products and will put the work in to meet your needs even if you don’t know what you actually need! The products we have work for us and when we find anything that we would like to work differently, 1 phone call and a short development time later it’s done. Example: I wanted league tables added to 11 different sections of my audit tool that was designed and built for us by MEG, email sent at 10:30 11 different leagues tables up and running by 13:00, you will not get that with another developer.
Puntos a favor:
We used to carry out an inspection, make notes on paper, type up a report, create a spread sheet with an action plan, download photos into a file, move all the documents in to a folder on the intranet and then send out emails to say the documents were available. Now MEG does all that for us! Our action plan is ready is ready as we finish the inspection and we can discuss them there and then with the photos attached as reference. Implementation wise, no tie in with tablets that have to run multiple OS, just any device, web access and a log in. Can even do the audits/inspections without web access and just upload later when you do. MEG has completely changed how we work.
Contras:
While MEG can do a great number of things it cannot yet predict Lottery results! I am yet to have an issue with MEG that has not been resolved or would stop me from recommending it
Respuesta de MEG Support Tools
hace 4 años
Thanks for your review, Jonathan! We're so grateful you took the time to offer feedback and are delighted to be able to support you and your team at NHS Dumfries & Galloway! Edel Churchill Marketing Manager
Great system for audit with clear dashboards.
Comentarios: Having never used an audit system like this previously - I am quickly confident in both using and managing the system for our trust. I am confident in the support I will receive from MEG and that I can feedback what works/doesn't for our trust. Its an easy system to use with very effective results!
Puntos a favor:
MEG is a really easy to use (click and go) system, with easily visible dashboards and results. The staff are super friendly and helpful, and always willing to discuss potential changes to the system to support clients. Once the initial set up is complete, maintenance is fairly simple, and user guides very helpful.
Contras:
Bulk upload of accounts isn't the easiest. When requesting a bulk upload, I was unaware that this didn't check for pre-existing accounts. This meant that some staff ended up with duplicated accounts and created additional unnecessary admin. A further request of bulk account uploads means that I need to check every name/account first - and in doing so, I may as well load the accounts myself.
Respuesta de MEG Support Tools
hace 2 meses
Charlie, thank you for sharing your feedback and experience with MEG! We’re delighted that you find MEG easy to use and value the clear dashboards and results. It’s great to hear our team has been helpful and responsive—we always aim to support our clients in the best way possible. Regarding the bulk upload issue, we’re pleased to let you know that this has been addressed. The bulk upload feature now includes an option to check for duplicate accounts by email address. This ensures duplicates are flagged during the process, helping to prevent unnecessary admin work. We’re confident this update will make account management much smoother. Your feedback has been invaluable in helping us improve, and we’re always here to assist or discuss further ideas. Thank you again for your valuable feedback and for trusting MEG for your audit needs. We’re excited to continue supporting you and your team!
Shedding a light on dark data
Comentarios: The time saved using MEG is valuable as IPC nurses can now spend their time implementing quality improvements/training highlighted instead of data entry (often twice!) Charge Nurses and clinical support staff like the immediacy of the results which enables them to address high risk issues more quickly.
Puntos a favor:
Using paper and/or spreadsheets means data is not easily usable or comparable either between departments or year on year audits. The MEG UI is very easy to pick up and use and the data generated has for us provided insights which has allowed us to hone in on high risk issues year on year and show tangible improvements. In addition the customer support team are extremely agile in their responses and dispite a significant time difference queries were always answered very quickly - usually 24 hrs.
Contras:
Meg is a stand alone product currently - it would be useful to know which existing systems it can easily integrate into?
Respuesta de MEG Support Tools
hace 4 años
Hi Sandi, Thanks for taking the time to complete a review of MEG and share your experience - we really appreciate it! We're delighted you and your team are finding MEG valuable. MEG's application is highly flexible and interoperable, so we welcome your suggestion about making MEG's integration capabilities clearer. We'll be sure to expand on this in our product information going forward! All the best, Edel
MEG Review
Comentarios:
Excellent- the team have always worked effortlessly in delivering on our requests no matter how big or small.
We continue to grow the tool to our specifications and MEG in turn is offering us options we didn't know we even needed!
Puntos a favor:
Extremely user friendly - which is key in an environment whereby the IT skills of users vary significantly. This was crucial in gaining buy in from our staff.
Contras:
Initially there was Gaps but once explained to [SENSITIVE CONTENT] and the team they were rectified.
Respuesta de MEG Support Tools
hace 4 años
Hi Carmel, Thank you so much for taking the time to leave a review. We really appreciate the feedback you've provided and are glad to hear you're enjoying the benefits of MEG! We appreciate your comments on our Customer Support team - great to hear they were able to quickly get you back on track with your audit management processes. I'll pass that along! All the best, Edel
