---
description: ¿Qué piensan los usuarios de Aaniie? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Aaniie gracias a Capterra Argentina.
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title: Aaniie - Opiniones, precios y características - Capterra Argentina 2026
---

Breadcrumb: [Inicio](/) > [Software para atención médica domiciliaria](/directory/10036/home-health-care/software) > [Aaniie](/software/197065/smartcare)

# Aaniie

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> Una plataforma completa que permite las mejores prácticas y aumenta la experiencia del paciente/proveedor de cuidados y mejora el compromiso y la satisfacción.
> 
> Veredicto: 19 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa Aaniie?

Atiende a los proveedores de cuidados en el hogar y salud domiciliaria. SMARTcare impulsa los flujos de trabajo de mejores prácticas, agiliza la facturación y nómina y proporciona información empresarial profunda

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.4/5** | 19 Opiniones |
| Facilidad de uso | 4.4/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.6/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.6/5 | Basado en las opiniones generales |
| Funcionalidades | 4.4/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: SMARTcare Software
- **Ubicación**: Eau Claire, EE. UU.
- **Constitución**: 2012

## Contexto comercial

- **Precio de partida**: US$ 195,00
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Estados Unidos

## Funcionalidades

- Acceso móvil
- Facturación
- Gestión de calendarios
- Gestión de clientes
- Gestión de empleados
- Gestión de expedientes de pacientes
- Gestión de la conformidad
- Gestión de planes de cuidado
- Gestión de reclamaciones

## Integraciones (en total: 2)

- Google Calendar
- QuickBooks Online Advanced

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software para atención médica domiciliaria](https://www.capterra.com.ar/directory/10036/home-health-care/software)

## Categorías relacionadas

- [Software para atención médica domiciliaria](https://www.capterra.com.ar/directory/10036/home-health-care/software)
- [Software para cuidados en el hogar](https://www.capterra.com.ar/directory/30812/home-care/software)

## Alternativas

1. [AxisCare](https://www.capterra.com.ar/software/135068/non-medical-homecare-scheduling) — 4.6/5 (729 reviews)
2. [AlayaCare](https://www.capterra.com.ar/software/147424/alayacare) — 4.1/5 (188 reviews)
3. [WellSky Personal Care](https://www.capterra.com.ar/software/126968/non-medical-private-pay-system) — 4.4/5 (271 reviews)
4. [Carecenta](https://www.capterra.com.ar/software/140368/carecenta) — 4.5/5 (64 reviews)
5. [Rosemark](https://www.capterra.com.ar/software/115628/the-rosemark-system) — 4.7/5 (95 reviews)

## Opiniones

### "Smartcare" — 5.0/5

> **Mark** | *31 de julio de 2020* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Ease of use for both admin and field.  Scheduleing, payroll, billing and on boarding are all a dream
> 
> **Puntos en contra**: Could be better in the client set up with tasks, multilingual app would help
> 
> Fantastic.  \[SENSITIVE CONTENT HIDDEN\] and his team helped me set up my first VA client, we invoices on Tuesday and were paid the following Friday.  10 days to get paid by the VA unheard of.  Great process, great product.

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### "Great platform and customer service" — 5.0/5

> **Beth** | *19 de noviembre de 2024* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I have been so pleased with our program's transition over to Aaniie. Their customer service has been above my expectations. They are responsive, proactive, and very easy to work with. They are patient with my teams and communicate well. This applies to every single person I have been in contact with. They are great\! The software is easy to use and we very much appreciate the integration with PCC. That's a game changer for us\! I recommend Aaniie without hesitation.
> 
> **Puntos en contra**: The issues with program we didn't like are being fixed by the developers.  No other issues.

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### "Worst CRM I have ever used" — 2.0/5

> **Ruth** | *1 de noviembre de 2024* | Hospital y atención sanitaria | Valoración de la recomendación: 1.0/10
> 
> **Puntos a favor**: the option to personalize the client and caregiver experience, lots of features such as ATS, automation
> 
> **Puntos en contra**: everything is way more overly complicated than it should be, and requires to much work and effort to do the most simplest tasks, very often support reps lack the ability to assist with guidance and instruction, no onboarding team or personalized onboarding, training videos give too few details, live chat or live rep is not often available, the app is extremely limited in online vs app feature accessibility
> 
> The more I use the system the more it frustrates me. I think I could have simplified my life more had I ran my company off of an excel and other platforms. Very, very, disappointed. The sales rep was amazing and made everything look so simple and great. I regret signing a contract and have been extremely disappointed in many ways. I have worked with over 5 CRM systems in the past, this has been my worst experience ever.

-----

### "Team Love Homecare Review" — 4.0/5

> **Cassandra** | *18 de agosto de 2020* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I like that I can access the software via multiple venues and that it is mostly easy to use on all of them. Generally speaking, when we've reached out to SmartCares customer service with ideas on how to make the software better, they always accomodate our requests.
> 
> **Puntos en contra**: There are a few ideas which I've extended to the development team that have not been implemented yet, such as the ability to delete messages, changing the two week task history to the two week notes history, making the staff able to view notes that are updated in the system rather then creating a PDF which needs to be manually uploaded, the ability to see the notes when clicking on the shift as an administrator instead of just showing the paperclip on the notes, location issues, the ability to cancel a shift from the app, availablity to extend indefiently, and giving the ability to text other staff directly from the app.
> 
> As a whole, I am very pleased with the program and I understand that some of the changes I've suggested may not be applicable or realistic without a lot of work on their part. My staff has been very happy with the app overall and the only complaint they've had is the location issues. We will be continuing to use the program long term, and we highly recommend it to others.

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### "I thank God for SMARTcare" — 5.0/5

> **Melody** | *1 de agosto de 2020* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I am so grateful for Smart Care\! The solution has made my business start up so easy. I get compliments on how professional and organize my new business appears due to Smart Care. I love the fact that you can speak to the developer and he will take your recommendations or suggestions into consideration. I honestly don’t know what I would’ve done without the software.
> 
> **Puntos en contra**: For our company, I would have to say I the ticketing process. However when I signed up I was assigned an onboarding specialist \[SENSITIVE CONTENT HIDDEN\]. If I have a quick question I normally just send her a text or call her directly. I have found this to be very helpful. She normally gets back to me immediately.

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