---
description: ¿Qué piensan los usuarios de Narvar? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Narvar gracias a Capterra Argentina.
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title: Narvar - Opiniones, precios y características - Capterra Argentina 2026
---

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# Narvar

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> Narvar ayuda a las empresas a proporcionar grandes experiencias posteriores a la compra para los clientes a través del seguimiento de pedidos, las notificaciones de entrega y más.
> 
> Veredicto: 58 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.7/5** | 58 Opiniones |
| Facilidad de uso | 4.6/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.5/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.4/5 | Basado en las opiniones generales |
| Funcionalidades | 4.4/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Narvar

## Contexto comercial

- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Público objetivo**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Chromebook (desktop)
- **Idiomas admitidos**: alemán, español, francés, inglés, italiano, japonés
- **Países disponibles**: Alemania, Canadá, Estados Unidos, Francia, Japón, Reino Unido

## Funcionalidades

- Alertas y notificaciones
- Creación de informes/análisis
- Cálculo del precio de envío
- Códigos de barras/RFID
- Envío por vía terrestre
- Etiquetas de envíos
- Exchange Management
- Gestión de almacén
- Gestión de cadena de suministro
- Gestión de clientes
- Gestión de comercio electrónico
- Gestión de envíos
- Gestión de ingresos
- Gestión de inventarios
- Gestión de proveedores
- Gestión de reembolsos
- Impresión de etiquetas
- Integración de páginas web
- Panel de actividades
- Portal de clientes
- Real-Time Data
- Recogida y enrutamiento
- Seguimiento de activos
- Seguimiento de envíos
- Seguimiento de estado
- Seguimiento de inventario
- Seguimiento de pedidos
- Third-Party Integrations
- Varias ubicaciones

## Integraciones (en total: 1)

- NetSuite

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos

## Categoría

- [Herramientas de seguimiento de envíos](https://www.capterra.com.ar/directory/31602/shipment-tracking/software)

## Categorías relacionadas

- [Herramientas de seguimiento de envíos](https://www.capterra.com.ar/directory/31602/shipment-tracking/software)
- [Software de gestión de almacenes](https://www.capterra.com.ar/directory/30005/warehouse-management/software)
- [Sistemas de gestión de pedidos](https://www.capterra.com.ar/directory/30225/order-management/software)
- [Software de transporte](https://www.capterra.com.ar/directory/30104/shipping/software)
- [Software de gestión de devoluciones (RMS)](https://www.capterra.com.ar/directory/34035/returns-management/software)

## Alternativas

1. [Ordoro](https://www.capterra.com.ar/software/132074/ordoro) — 4.7/5 (79 reviews)
2. [ShippyPro](https://www.capterra.com.ar/software/164065/shippypro) — 4.7/5 (155 reviews)
3. [ShipStation](https://www.capterra.com.ar/software/155621/shipstation) — 4.6/5 (959 reviews)
4. [FreightPOP](https://www.capterra.com.ar/software/152285/freightpop) — 4.7/5 (47 reviews)
5. [Cin7 Omni](https://www.capterra.com.ar/software/133133/cin7) — 4.3/5 (601 reviews)

## Opiniones

### "Narvar a great software for companies" — 5.0/5

> **Jeifer** | *14 de septiembre de 2023* | Materiales de construcción | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Software made our life easier in following up with the returns and so much time saver
> 
> **Puntos en contra**: No big problems when using it. It might take some time to get along with the updates
> 
> The software is very user friendly and experience is quite good. I recommend it

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### "Narvar a Must for elevating the customer experience\!" — 5.0/5

> **Jose** | *31 de mayo de 2023* | Comercio minorista | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Super easy to use product. Their dashboard provides key insights into the tracking data as well customizing the landing page.
> 
> **Puntos en contra**: Integrating with Magento was a bit rough but from our end, mainly due to the fact we were operating on an older version. Narvar is only compatible with the latest versions of softwares which is manageable
> 
> Overall Narvar has answered the questions we all seek. What do our customers think of their order and experience when purchasing.

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### "Poor Customer Support" — 2.0/5

> **Christopher** | *30 de septiembre de 2021* | Ropa y moda | Valoración de la recomendación: 1.0/10
> 
> **Puntos a favor**: Easy to navigate on the Narvar dashboard
> 
> **Puntos en contra**: Customer support is nearly non-existent. Our Mobile page shows a poor quality graphic, bad resolution. We've been asking for direction on how to fix this, several months later, no solution even to-date.
> 
> lack of support, dedicated rep creates a very poor quality of experience

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### "Hassle-Free and Time-Saving for Customers and Customer Service Team." — 5.0/5

> **Gerardo** | *3 de mayo de 2023* | Ropa y moda | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Since implementing their platform, we've seen a significant improvement in our customer experience, which is a top priority for us as a \[industry\] company. The Narvar Returns platform is easy to use, and their customer success team has been extremely helpful in guiding us through the process. They provide personalized support and follow-ups, which have been invaluable in helping us address any issues. Additionally, their advice, webinars, and other valuable resources have helped us improve our processes and optimize our returns management.
> 
> **Puntos en contra**: hile Narvar's User Interface is neat and user-friendly, the platform lacks flexibility in terms of customizing functions based on rules and logic. This may be a concern for businesses with specific requirements or unique workflows.

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### "Great for returns" — 5.0/5

> **Celina** | *28 de julio de 2023* | Ropa y moda | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Using Narvar Returns \& Exchanges with Shopify is a dream. You can set up and easily manage all of your return rules, restrictions, exceptions, refund rules, and more all within the app on Shopify. They make it easy to customize your returns experience and manage and search initiated returns.
> 
> **Puntos en contra**: We run into a lot of issues with their order tracking and have stopped using Notify for tracking emails because of this and other limitations. Their reporting and analytics tool is also not my favorite but it gets the job done (mostly).

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## Enlaces

- [Ver en Capterra](https://www.capterra.com.ar/software/195787/narvar)

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