---
description: ¿Qué piensan los usuarios de Adversus? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Adversus gracias a Capterra Argentina.
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title: Adversus - Opiniones, precios y características - Capterra Argentina 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión de campañas](/directory/30012/campaign-management/software) > [Adversus](/software/192973/adversus-dialer)

# Adversus

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> Desarrollado para centros de atención telefónica de llamadas salientes. Ayuda a que los centros de atención telefónica refuercen los KPI, tomen mejores decisiones basadas en los conocimientos y gestionen los contactos de modo más inteligente.
> 
> Veredicto: 18 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Adversus?

Empresas de una amplia gama de sectores utilizan Adversus con el objetivo común de aumentar la eficiencia de las actividades de llamadas salientes. El tamaño varía de uno a varios cientos de usuarios finales.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.8/5** | 18 Opiniones |
| Facilidad de uso | 4.8/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.9/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.9/5 | Basado en las opiniones generales |
| Funcionalidades | 4.8/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Adversus
- **Ubicación**: Midtjylland 8000, Dinamarca
- **Constitución**: 2015

## Contexto comercial

- **Precio de partida**: EUR 110,00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: danés, español, francés, inglés, sueco
- **Países disponibles**: Alemania, Austria, Bosnia y Herzegovina, Bulgaria, Bélgica, Chequia, Chipre, Ciudad del Vaticano, Croacia, Dinamarca, España, Estonia, Finlandia, Francia, Gibraltar, Grecia, Groenlandia, Guernesey, Irlanda, Isla de Man y 17 más

## Funcionalidades

- Análisis de campañas
- Base de datos de contactos
- Búsqueda/filtro
- CRM
- Campos personalizables
- Captura de clientes potenciales
- Centro de atención telefónica de llamadas entrantes
- Creación de informes de llamadas
- Creación de informes/análisis
- Cualificación de leads
- Desvío de llamadas
- Distribución automática de llamadas
- Distribución de clientes potenciales
- Enrutamiento automatizado
- Enrutamiento de llamadas
- Envío masivo de mensajes de texto
- Formularios personalizables
- Generación de clientes potenciales
- Gestión de calendarios
- Gestión de campañas
- Gestión de canales
- Gestión de centros de atención telefónica
- Gestión de citas
- Gestión de clientes potenciales
- Gestión de contactos
- Gestión de flujos de trabajo
- Gestión de la disponibilidad
- Gestión de listas
- Grabación de llamadas
- Grabación de texto de llamada
- IVR
- Identificador de llamadas
- Importación y exportación de datos
- Integración de telefonía informática
- Marcación automática
- Marcador automático
- Marcador predictivo
- Marketing por correo electrónico
- Mensajería planificada
- Panel de actividades
- Panel de comunicaciones
- Personalización de mensajes
- Planificación de campañas
- Programación de campañas
- Registro de llamadas
- Respuestas automáticas
- Segmentación
- Seguimiento de interacciones
- Supervisión de llamadas
- Varias campañas

… y 1 características más

## Integraciones (en total: 6)

- Google Calendar
- Microsoft 365
- Plecto
- Podio
- Slack
- Zapier

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software de gestión de campañas](https://www.capterra.com.ar/directory/30012/campaign-management/software)

## Categorías relacionadas

- [Software de gestión de campañas](https://www.capterra.com.ar/directory/30012/campaign-management/software)
- [Software para agendar citas](https://www.capterra.com.ar/directory/30757/appointment-scheduling/software)
- [Herramientas de email marketing](https://www.capterra.com.ar/directory/30013/email-marketing/software)
- [Herramientas de captación de leads](https://www.capterra.com.ar/directory/31017/lead-capture/software)
- [Software para envío de SMS](https://www.capterra.com.ar/directory/30842/sms-marketing/software)

## Alternativas

1. [Bitrix24](https://www.capterra.com.ar/software/113540/bitrix24) — 4.2/5 (984 reviews)
2. [Agile CRM](https://www.capterra.com.ar/software/135148/agile-crm) — 4.1/5 (524 reviews)
3. [EngageBay CRM](https://www.capterra.com.ar/software/178819/engagebay-marketing) — 4.7/5 (907 reviews)
4. [JustCall](https://www.capterra.com.ar/software/157853/justcall) — 4.1/5 (223 reviews)
5. [Squaretalk](https://www.capterra.com.ar/software/219046/squaretalk-matrix) — 4.9/5 (101 reviews)

## Opiniones

### "My experience with Adversus" — 5.0/5

> **Andrea** | *24 de marzo de 2020* | Marketing y publicidad | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Adversus does exactly what me and my team were searching for since long time. I like the fact it's both a CRM and a phone system provider, I don't need to use many tools and integrate them all together anymore. The software is well done, it works perfectly and if there is any issue the customer support can really solve the problem.
> 
> **Puntos en contra**: I didn't find any problem with Adversus till now. I suggested to add some extra features that can improve it and the \[SENSITIVE CONTENT HIDDEN\] told me they are on the pipeline.
> 
> Thanks to Adversus I can use mobile phone numbers for outbound call, that's something I couldn't do with my old phone provider software. I don't need a CRM anymore, as Adversus is both a CRM and phone call provider. They solved me many problems and I've also saved money.

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### "Game-changing dialer software with infinite value" — 5.0/5

> **Thomas** | *21 de octubre de 2019* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I've been a user of this software since its beginning back in 2016, and i've been working with telemarketing/sales over the past 10 years, and it's my belief that Adversus changed the game from the start. &#10;&#10;1. Intuitive design - The user experience is amazing - As a phoner, lets be honest, your job is hard to convince other people to buy your product, and you get a lot of negative people on the phone. Therefore the system must be as fluent and intuitive as possible, in order to ease some of the pain. I'm actually happy in Adversus, great visuals, no bugs, just well thought design for the user.&#10;&#10;2. Company with individuals that want to make a difference, they invest in their product to make it even better instead of just using their software as a cash-cow. &#10;&#10;3. The best up-time i've tried, actually haven't been down a single time since I opened an account. &#10;&#10;4. Its a system with a lot of possiblities, you can integrate third party systems troughout their API, in order to take your telemarketing to the next level. &#10;&#10;5. Lead management, campaign management as a boss, you got everything you need in this piece of software. &#10;&#10;6. Monitor everything, even your phone-call live. You have a lot of different KPI's to keep track on as well.
> 
> **Puntos en contra**: 1. It's a bit expensive for small business owners, but the value for money is high. &#10;&#10;2. They do not have a mobile app, but maybe it will come in the future?
> 
> The best piece of dialer software i've ever tried, I don't believe there is such a product on the market as good as this one, it's a must try\!

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### "Focus Telemarketing" — 4.0/5

> **Anders** | *17 de enero de 2020* | Telecomunicaciones | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: The overview of the individual campaigns / customers and the effectiveness of the employees.
> 
> **Puntos en contra**: In order to change functionalities, basically in the system it is a bigger process that Adversus has to take care of
> 
> Our employees have a work tool that they are really happy with and that has increased their efficiency

-----

### "The right tool for my business.." — 5.0/5

> **George** | *25 de marzo de 2020* | Externalización/deslocalización | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Warehouse: &#10;- Innovative system to manage your lead-flow in a very user friendly way&#10;- .Your own system to organize different databases of leads&#10;Rapports and statistics: &#10;- We have access to a variety of different rapport and statistic tools in Adversus.&#10;- Easy setup of dashboards making your rapports look more interesting.&#10;- important Kpi's integrated live for both agents and managers to follow.&#10;- Live feature: perfect for training and optimizing time management on your team. This is my personal favorite since it offers valuable insights in what the agents spend their time on and how we can optimize&#10;Appointment-setting:&#10;- The salesman can integrate his calendar, so we don't need access an external calendar to book a meeting. All can be done in the dialer window.&#10;- Journeys: Intelligently creates a series of actions for your leads with triggers, so you only have to set it up one time and be sure that only the best leads will be reused after a period of time and unqualified leads will end where they belong.
> 
> **Puntos en contra**: None. I would say that all of the issues I raised before were resolved and smoothly operating now.
> 
> We have used Adversus for 2 years now and one thing says it all:&#10;&#10;At least 50% of the time management spent on administrative things, are now done automatically by Adversus, without the mistake rate of a human being.&#10;&#10;Very valuable piece of software I would recommend for everyone dealing with outbound or inbound sales

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### "Adversus is my bible" — 5.0/5

> **Ulla** | *3 de abril de 2020* | Estudios de mercado | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I could not imagine how customerservice would be without this system. It is easy to use and there are almost no technical problems and no system error. I use Adversus almost everyday, because it is easy and can content all the issues I need.
> 
> **Puntos en contra**: Of course there is always space for improvements, but honestly. Right now I cannot find anything bad to say about the solution.
> 
> I am very satisfied with the system

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