15 años ayudando a las empresas argentinas
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¿Qué es Jane?

Solución completa de gestión de consultas con reserva, programación, facturación y gráficos.

¿Quién usa Jane?

Plataforma de reservas basada en la nube que ayuda a las clínicas con la gestión del flujo de trabajo, la gestión de profesionales, la programación, la facturación, el mantenimiento de registros de pacientes y la documentación.

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¿Tienes dudas sobre Jane? Compara con una alternativa popular

Jane

Jane

4,8 (357)
CAD 79,00
mes
Versión gratuita
Prueba gratuita
130
6
4,6 (357)
4,8 (357)
4,8 (357)
VS.
Precio inicial
Opciones de precios
Funcionalidades
Integraciones
Facilidad de uso
Relación calidad-precio
Atención al cliente
US$ 65,00
mes
Versión gratuita
Prueba gratuita
27
No se han encontrado integraciones
4,2 (178)
4,2 (178)
4,5 (178)
Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Opinones de Jane

Evaluación media

En general
4,8
Facilidad de uso
4,6
Atención al cliente
4,8
Funcionalidades
4,6
Relación calidad-precio
4,8

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
87%
4
10%
3
1%
2
1%
1
0%
Kayle
Kayle
Owner en Canadá
Usuario de Linkedin verificado
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Best Clinic Software 10/10 Recommendation

5,0 hace 2 años

Comentarios: Jane is invaluable to my business. My clients can book on line with ease. I can build their client profiles, chart, keep track of billing and print out a multitude of reports all very easily. I look forward to each new feature or update that jane keeps coming out with.

Puntos a favor:

I love how easy and intuitive Jane is when learning new aspects of the software. The customer service support staff are very quick to help problem solve or send you in the right direction. Jane university is incredibly helpful when trying to problem solve your self or learn new aspects of the software. The integration with Telus has saved so much time for me daily, it really adds up. I also love the ability to use Jane payments so clients can use credit cards to pay.

Contras:

I wish there was an option to keep canceled appointments viewable in your schedule. Maybe similar to the wait list feature. You just click on it and it pops up to show you the clients that canceled that day.

Respuesta de Jane Software

hace 2 años

Hi Kayle, Wow! Thank you for your 10/10 recommendation and all the stars. I love that you've had a chance to chat with our support team and explore Jane university. I'm also hearing that you've been enjoying Jane's insurance features and integrated payment processing! I have some good news - there is a way to view canceled appointments in your schedule. Just navigate to the Schedule and select the little wheel in the bottom right-hand corner. Go ahead and click the toggle beside "Canceled" and voila! You can turn it on and off as needed :) Thanks for being a part of Jane's story Kayle. Maddie, On Behalf of Jane

Stefanie
Mental Health Therapist en EE. UU.
Cuidado de la salud mental, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Great Experience with Jane so far!

5,0 el mes pasado Nuevo

Comentarios: I have loved it and I intend to continue to use it!

Puntos a favor:

I love that I can get help if needed through email or over the phone and that I am always talking with a live person, not a recording. I love that I can literally take care of my billing, my scheduling, my payments, and my notes/charting all in one place!

Contras:

I don't have any complaints yet, I just wish that I better understood the insurance side of things but I honestly think once I start sending claims through it will became really easy for me, I just need practice.

Respuesta de Jane Software

el mes pasado

Hey Stefanie! Oh wow, reviews like this always leave us feeling so happy, so thank you for sharing. We love so much that you’ve been finding Jane helpful and our support team has been so helpful. We hear you about the insurance piece, adjusting to a new system can be a lot, and that usually means there will be new workflows for things like insurance. Always remember our team is here to support you as you get to learn the ropes of Jane, so you can reach out any time to [email protected] We thrive helping helpers like yourself and hope we can continue to be a part of your journey. Thanks for being with us! -Caitlin on behalf of the Jane team

Elysia
Registered Clinical Counsellor en Canadá
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Jane Helped Defraud my Private Practice

1,0 el año pasado

Comentarios: I guess it is disappointing that a client was able to defraud my new therapy business using Jane. And even more disappointing when you look at how this fraud went:1.The client ran a credit card scam stating that the purchased services from companies they went to were fraudulent and got money back for services they used.2.The company (mine and others) had to prove the charges were legitimate.3.Trusting Jane I followed their instructions and provided Jane, with the client session notes, and invoices to show legitimacy as Jane advised in previous emails, “When this happens with Jane Payments, Jane acts as a "middle-man" between your business and the disputing cardholder's bank; we stand in your corner and do our best to help you build a strong dispute response.” And as noted “the patient's bank is the decider when it comes to the outcome - Jane does not have the ability to have involvement PAST UPLOADING the evidence you provide” 4.So there I was with my trust in Jane to upload the clear evidence that I had the sessions, did the work, and deserved to be paid. 5.Then the client targeted me again through the Better Business Bureau, to reattempt to get money from my business through harrassements and false claims. BBB saw the evidence and threw out as false.6.Throughout Jane's process I was never given a way to interact with the cardholders bank and plead my case. I was given false support as Jane is the “middle-man” that I trusted... here we are with a loss of $880.00

Puntos a favor:

When I started out as student counsellor I worked in offices that used Jane, it was nice looking. So right away I trusted Jane when I was ready to open a Private Practice, I recommended them to others as the emails were kind, help, and always sounded like they had your back. Getting the hang of it was like any other software it wasn't hard had very few hiccups.

Contras:

After using it for a year I learned that the kind supportive facade was just a front. It claims to be "hassle free" and have "simple billing" yet setting up direct insurance billing wasn't hassle free as it was hard. Yet I trusted that payments were at least secure for myself and my clients. And they were fine until there was a problem with a credit card company. After a year of finally getting the practice full and getting the hang of running a private practice. One of my past client's ran a credit card fraud scam, and Jane helped then hassle free. I was out $880.00 by the end of it. And that only stopped because I cut Jane's access to my account. They refunded the credit card scam after having redacted notes and bills of all the sessions, and then charged me to do it. So I ask you after that would you stay with Jane? No, Jane helped the client defraud me. My specific feedback would be to do a better job “supporting” the companies that trust you and pay you to handle their secure transactions by actually "having their back" with these fraudulent claims. I still have yet to see any proof that my information was even shown to the credit card company for all I know it went to some, really kind sounding Jane Support person's email and was never given to credit card company.

Respuesta de Jane Software

el año pasado

Ali here, co-founder and Co-CEO of Jane. Capterra limits response length, so unfortunately this will be a shorter response, but I added more detail on your FB and Google reviews. Infuriatingly, this return would have happened in the same way regardless of what processor you were using. Industry average shows that merchants win less than 20% of disputes - while the guidance that Jane provides during the dispute process has helped Jane Payments customers with a 43% win rate. But I hear you that for you this is 100% loss. We fulfill our "help the helpers" mission by helping you navigate this process as a guide during this dispute process. Frustratingly, this process - even with guidance, is not always fair. Legitimate services should win the dispute but that is not always the case. Your anger over injustice is valid. This is one more challenge that small businesses face - helping small clinics succeed is deeply rooted as our mission. I really wish things had gone your way.

Melissa
Psychologist en EE. UU.
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

NO EHR Company has customer service better than Jane!

5,0 hace 3 meses

Comentarios: No EHR can be all things to all people, but Jane comes close.

Puntos a favor:

Their top notch customer service- always prompt, helpful and friendly. Example: Once when I had a specific billing question, they went into a dummy account and did a video so I could see, step by step, exactly what to do- then they emailed it so I could look at it on my own time. Other times, they will email screen shots. Quickly available on phone, chat, or email.

Contras:

I am not computer savvy so I have had lots of questions but they always provide easy to understand, step by step instructions.

Respuesta de Jane Software

hace 3 meses

Oh my gosh, this review made our day. Thank you for this incredible review of Jane, Melissa. It sounds like you’ve been through the ringer with trying to get records which we’re sorry to hear about, but we’re so glad and grateful that you’re with Jane. Hearing that our support has impressed you, especially with those super helpful videos, means so much as our awesome Support Team is one of our cornerstones and something we believe sets us apart. Remember we've always got your back if you ever have a question! Looking forward to hopefully many more years of working together with you. -Caitlin on behalf of Jane App

Christian
Lead Physio en Canadá
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Look no further!

5,0 el mes pasado Nuevo

Puntos a favor:

Ease of use Constantly adding new features and listening to its customers Smooth and glitch free

Contras:

Once you go with Jane, it'll be a pain to switch as nothing as compares!

Respuesta de Jane Software

hace 2 semanas

Hey there, Christian! It's truly heartwarming for the whole team to hear how Jane has positively impacted you and your practice, and we truly appreciate you taking the time to share your thoughtful review of Jane. We’re always aiming to make Jane even better for helpers like yourself by streamlining processes and making every interaction not just smoother, but also more delightful. To do that, listening to helpers like yourself is crucial; your insights and feedback are instrumental in shaping Jane's evolution. Even knowing that we meet your expectations enough to be a part of your clinic fuels our motivation to make Jane even better and we’ll continue to work hard to make things even better for you. Thank you again for the feedback and for being on this journey with us. :) Caitlin on behalf of the Jane team