--- description: ¿Qué piensan los usuarios de JumpCloud? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de JumpCloud gracias a Capterra Argentina. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: JumpCloud - Opiniones, precios y características - Capterra Argentina 2026 --- Breadcrumb: [Inicio](/) > [AI Governance Tools](/directory/34831/ai-governance-tools/software) > [JumpCloud](/software/175092/jumpcloud-daas) # JumpCloud Canonical: https://www.capterra.com.ar/software/175092/jumpcloud-daas Página: 1 de 13\ Siguiente: [Página siguiente](https://www.capterra.com.ar/software/175092/jumpcloud-daas?page=2) > JumpCloud Directory-as-a-Service gestiona y conecta de forma segura a tus usuarios con sus sistemas, aplicaciones, archivos y redes. > > Veredicto: 294 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa JumpCloud? JumpCloud sirve a organizaciones desde pequeñas a medianas empresas hasta corporaciones multinacionales de gran escala. JumpCloud también trabaja en estrecha colaboración con instituciones educativas, organizaciones sin ánimo de lucro y agencias gubernamentales. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 294 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funcionalidades | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: JumpCloud Inc. - **Ubicación**: Boulder, EE. UU. - **Constitución**: 2012 ## Contexto comercial - **Precio de partida**: US$ 3,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Austria, Bangladés, Bulgaria, Bután, Bélgica, Camboya, Chequia, China, Chipre, Corea del Sur, Croacia, Dinamarca, Eslovaquia, Eslovenia, España, Estados Unidos, Estonia, Filipinas y 47 más ## Funcionalidades - Acceso remoto y monitoreo - Alertas y notificaciones - Autenticación multifactor - Certificación de acceso - Chat y mensajería - Control de procesos de aprobación - Control/Acceso remoto - Controles o permisos de acceso - Copia de seguridad y recuperación - Creación de informes para TI - Creación de informes/análisis - Creación de políticas - Detección de Anomalías/Malware - Escaneados automáticos - Gestión de acceso - Gestión de aplicaciones - Gestión de aplicaciones - Gestión de contraseñas - Gestión de credenciales - Gestión de implementación - Gestión de la conformidad - Gestión de parches - Gestión de políticas - Gestión de problemas - Gestión de puntos de terminación - Gestión de registros - Gestión de seguridad - Gestión de sesión de usuario - Gestión de software - Gestión de toda la red - Implementación automática de parches - Inteligencia de amenazas - Para MSPs (Proveedores de servicios gestionados) - Portal de autoservicio - Real-Time Monitoring - Reconocimiento automático de usuario/dispositivo - Registro único - Registros de eventos - Respuesta a amenazas - Seguimiento de actividades - Seguimiento de activos - Seguimiento de la conformidad - Seguridad de aplicaciones - Seguridad de datos - Supervisión - Supervisión de actividades - Supervisión de servidores - Third-Party Integrations - Uso compartido de la pantalla - VPN … y 45 características más ## Integraciones (en total: 100) - 1Password - AWS Cloud Development Kit (AWS CDK) - AWS Identity and Access Management (IAM) - AWS Lambda - ActiveDirectory Domain Controller for Windows 2016 - Activepieces - Adaptive from Workday - Agentforce - Apple - Armor XDR - Asana - Atlas - Azure Active Directory Domain Services - Azure Portal - Bitwarden … y 85 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [AI Governance Tools](https://www.capterra.com.ar/directory/34831/ai-governance-tools/software) ## Categorías relacionadas - [AI Governance Tools](https://www.capterra.com.ar/directory/34831/ai-governance-tools/software) - [Software de gestión de dispositivos móviles](https://www.capterra.com.ar/directory/30584/mobile-device-management/software) - [Software de gestión unificada de endpoint (UEM)](https://www.capterra.com.ar/directory/32835/unified-endpoint-management/software) - [Software PAM](https://www.capterra.com.ar/directory/31238/privileged-access-management/software) - [Herramientas de SSO (inicio de sesión único)](https://www.capterra.com.ar/directory/31331/single-sign-on/software) ## Alternativas 1. [ManageEngine Endpoint Central](https://www.capterra.com.ar/software/170018/manageengine-desktop-central) — 4.6/5 (1876 reviews) 2. [Rippling](https://www.capterra.com.ar/software/172127/rippling) — 4.9/5 (4883 reviews) 3. [Action1](https://www.capterra.com.ar/software/180609/action1-rmm) — 4.9/5 (239 reviews) 4. [NinjaOne](https://www.capterra.com.ar/software/165889/ninjaone) — 4.7/5 (298 reviews) 5. [PDQ Deploy & Inventory](https://www.capterra.com.ar/software/174535/pdq-deploy) — 4.8/5 (341 reviews) ## Opiniones ### "Beyond Legacy AD: Driving Hyper-Automation and Zero Trust with a Cloud-Native Directory" — 5.0/5 > **Matías** | *26 de diciembre de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: the primary value driver is Vendor Consolidation. JumpCloud effectively collapses the traditional "Identity Stack" (AD + MDM + SSO + RADIUS/VPN) into a single, cloud-native control plane. Zero-Touch Deployment \& ROI > > **Puntos en contra**: Advanced Data Visualization \& Global Admin RBAC Scoping: While the Directory Insights provide raw telemetry, the native reporting lacks the high-level "Executive Dashboarding" required for compliance audits and C-suite reporting without piping the data into a third-party SIEM or BI tool. For a distributed global IT team, the Administrative Roles could be more granular. > > JumpCloud is not just a directory, but a strategic efficiency multiplier. In a Fintech environment where security and agility are non-negotiable, JumpCloud facilitates a "Secure-by-Design" architecture through its Zero Trust framework. Instead of paying for and managing four different agents on the endpoint, we now manage one. The ROI is realized through the reduction of licensing fragmentation, the automation of the employee lifecycle, and the mitigation of security risks associated with manual configuration errors ----- ### "Easy to Use, with a Learning Curve" — 5.0/5 > **Gabriela** | *27 de agosto de 2026* | Comercio minorista | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I really like how easy JumpCloud is to deploy and manage. It’s a flexible, reliable solution that helps us deliver value to customers without adding unnecessary complexity. > > **Puntos en contra**: The learning curve can be a little steep at first, especially when getting familiar with all the features and integrations. ----- ### "One of the Best MDM tool with multiple features." — 5.0/5 > **Usuario verificado** | *26 de junio de 2026* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like their new dashboard. And i like their customer support. Recently my admin got locked due to multiple login attempts. My MFA also not working. I contacted their support, they provided solution within a hour. Also the customer support executive was super polite. > > **Puntos en contra**: In my case , we had a sub admin account. We contacted sub admin person to unlock my account. If its not there, I need to raise a ticket to technical support and need to provide my verification. It may take time to resolve my issue. This one process can be simplified , and don't like this one process. Also they don't have a screen sharing functionality for Android Devices. So we have to add another screen sharing tool into our devices for troubleshooting purpose. > > We have enrolled nearly 60+ Android devices into our account. We never faced a glitch in those. My overall experience is too good with them. ----- ### "JumpCloud Should Intergrate better with Microsoft" — 3.0/5 > **Mac** | *10 de diciembre de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: Ease of use. Cross domain capabilities Identity and Cloud Directory integrations Dynamic groups (user and device) > > **Puntos en contra**: The most frustrating gap in JumpCloud MDM is no native Microsoft Partner Compliance Management (PCM) integration so I can apply more restrictive controls around M365 apps from non managed devices. Software Management is too limited. It is common to have to uninstall and reinstall an application on a single device, but group assignments make this difficult. When I remove JC's management of an application it doesn't uninstall the application leaving it "orphaned" in a sense. > > I chose JumpCloud so I wouldn't have to rely on Microsoft so much (Azure AD in particular), and in many ways, JC has allowed me to do this especially in the areas like cloud directories, identity and SSO. However, it's lack of native integration with MS/Azure in many ways prevents me from achieving levels of security I would like to achieve. Because of this, I have at times considered migrating from JC to Azure, Intune, and other mS products, but I have not - yet - in the hopes JC can solve these problems. ----- ### "JumpCloud Pros and Cons" — 5.0/5 > **Deepak** | *26 de junio de 2026* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Unified IT Infrastructure: It consolidates Single Sign-On (SSO), Multi-Factor Authentication (MFA), cloud LDAP, RADIUS, and Mobile Device Management (MDM) into one centralized platform. Cross-Platform Flexibility: IT admins can seamlessly manage users and enforce security policies across Windows, macOS, and Linux devices from a single console. Serverless IT Footprint: Eliminates the need for on-premises domain controllers, significantly reducing maintenance overhead, patching requirements, and hardware costs. Generous Free Tier: JumpCloud offers a Free for 10 tier that gives smaller operations full platform access for up to 10 users and 10 devices without a time limit. Streamlined User Lifecycle: The platform simplifies onboarding and offboarding by allowing admins to deploy software backend configurations or drop multi-system access instantly. > > **Puntos en contra**: Clunky Admin Interface: Users frequently note that the admin console can be unintuitive at first, featuring a steep learning curve and requiring too many clicks for advanced policy settings. Weak Native Reporting: The built-in compliance and reporting tools lack polished executive dashboards, often forcing administrators to export raw data to third-party business intelligence tools. Feature Gating \& Scaling Costs: While lower tiers have transparent pricing, critical advanced features like Zero Trust Conditional Access and SaaS License Management are locked behind their most expensive "Platform Prime" tier. Offboarding Billing Pitfall: When offboarding employees, JumpCloud continues to bill for suspended users; billing only ceases once the user account is completely deleted. Limited Niche Capabilities: Some components, like the built-in password manager, rely on inconsistent browser add-ons that users find less robust than dedicated alternatives. It also lacks native network printer management. ----- Página: 1 de 13\ Siguiente: [Página siguiente](https://www.capterra.com.ar/software/175092/jumpcloud-daas?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.com.ar/software/175092/jumpcloud-daas) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Datos estructurados