Eptura Workplace

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Información general sobre Eptura Workplace:

¿Qué es Eptura Workplace?

iOFFICE proporciona a los líderes empresariales una plataforma SaaS, herramientas móviles y analíticas para simplificar la administración de instalaciones, capacitar a los empleados y aumentar la productividad en el lugar de trabajo. La plataforma iOFFICE se conecta fácilmente a Hummingbird, el paquete número 1 de soluciones de trabajo digital centradas en el empleado, así como a iOFFICE Marketplace, una selección de socios de aplicaciones críticas para el trabajo. Esto permite a las organizaciones optimizar su entorno laboral y, al mismo tiempo, simplificar su pila tecnológica.

¿Quién usa Eptura Workplace?

Organizaciones de 400 a 3000 empleados o instalaciones de 100 000 a 3 millones de pies cuadrados.

¿Dónde se puede implementar Eptura Workplace?

Basado en la nube

Entorno local

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Calificación general

Ver todas las opiniones

Based on 60 reviews

4,4

¡Escribe una reseña!

Percepción de las opiniones

Positiva

90%

Neutral

Negativa

Precio inicial

Sin información del proveedor

Prueba gratuita

Sobre el proveedor

Eptura
Ubicado en Salt Lake City, EE. UU.

Asistencia de Eptura Workplace

Asistencia telefónica
Asistencia 24/7
Chat

Países disponibles Mostrar más detalles

Alemania, Australia, Canadá, Estados Unidos, Irlanda

Alemania
Australia
Canadá
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Irlanda
Reino Unido

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Eptura Workplace

4,4 (60)

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4,2 (60)

4,3 (60)

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Clearooms

4,7 (213)

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4,6 (85)

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Opiniones verificadas por Capterra de Eptura Workplace

Calificación general

4,4

Based on 60 reviews

¡Escribe una reseña!

Filtrar opiniones (60)

Jamie

Manager en RU

Seguros, 501-1.000 empleados

Ha utilizado el software durante: Más de dos años

"Great product"

16 de enero de 2024

5,0

Puntos a favor:

Over the last few years we’ve had a number of shifts in the needs of our workforce and real estate. Eptura workplace has meant we can adjust each office in alignment to individual office policies and that team’s needs. Have redesigned layout in our offices to add more collaboration and break out spaces. The cad floorplans are really useful and give us a complete visual picture of all out space across all our offices. The data we get from the system helps tell us what spaces are being used and which are being underused. Helpful to create custom dashboards and run instant reports that can be passed to leadership on occupany/utilization/performance of space and assets.

Contras:

Even more advanced analytics in future would be useful

Fuente de la reseña

Respuesta de Eptura

29 de enero de 2024

Hi Jamie, thank you for your review! We're delighted to hear that Eptura Workplace has played a crucial role l in space planning across your offices and has provided you with valuable to identify space utilization and underutilization. Your feedback regarding more in-depth analytics has been passed on to our team, as we are constantly working on enhancing our offerings to meet our customers' evolving needs. The Eptura team

Rebekah

Senior Manager, Global Space Planning en EE. UU.

Edición, 5.001-10.000 empleados

Ha utilizado el software durante: Más de dos años

"Mixed Review"

27 de febrero de 2023

4,0

Puntos a favor:

iOffice is easy to use. The Space module and Move module are excellent and have drastically enhanced our ability to manage our global portfolio.

Contras:

The Hummingbird app and Reservation module desktop platform need to be better aligned. Even the name Hummingbird (versus just calling it iOffice) leads to confusion amongst our colleagues. The only reason we are using the app at this point is for QR code desk reservations and to locate other colleague reservations. Also iOffice in general tends to be glitchy. We've had numerous issues where something isn't working properly. The support team is always great but from the Kubernetes migration to the current issue where times reset in the Hummingbird app, the end user experience has been clunky and I find that I have to explain our "frustration points" to colleagues when we are introducing it. We are launching reservations globally this week and I'm not confident that I won't have a bunch of colleagues deterred from using iOffice because they find it frustrating.

Fuente de la reseña

Jocelyn

Program Specialist, Space Planning en EE. UU.

Entretenimiento, 5.001-10.000 empleados

Ha utilizado el software durante: 6-12 meses

"Suitable for smaller business and office spaces"

5 de julio de 2019

3,0

Overall iOffice has been a great addition to our office as a way-finding and space planning tool, however iOffice feels like it was designed for smaller office with low volume of floor plan and occupancy changes. Office does not seem scalable for companies that are moving people around frequently or making updates daily, as it lacks the ability to make mass changes, and there's no way to preview the floor without having to publish it to the live site. There is also a lot of limitations to syncing iOffice data with other existing platforms that our company uses, and requires extra API development internally just to build connectors for instant updates.

Puntos a favor:

Easy to use and train others to use the software. Clean interface. Ability to set customized permission levels per module (asset, space, mail etc). Good customer service. Compatible with Single-Sign On.

Contras:

Lacks main features such as the ability to create mass changes in occupancy, auto/scheduled publishing floor plans or move lists. Maintenance of floor plans is tedious: does not support xRefs in CAD files, SoftSpace only runs on PC/Windows, floor plans cannot exceed 999kb or it will load really slowly. No function to preview or hold floor plans in "draft" before publishing to live site.

Fuente de la reseña

Respuesta de Eptura

8 de julio de 2019

Jocelyn, Thank you for sharing your thoughts with us. We're so pleased to know that iOFFICE is a great addition to your workspace, and that it has been easy for you to use and train others. However, I am sorry to hear we missed the mark on some key features. Tedious is never a word you want to hear when it comes to software. Know that we take your feedback seriously. We're also in the process of making some major enhancements to our space and move modules such as the ability to "shelf" employees while you decide where to move them, faster load times for users, and a new forecasting view in our stacking diagram. We realize working with development and IT can be cumbersome. We're also working on a solution that will make connecting to other platforms even easier by cutting out the need for middleware to act as a bridge between our workplace management software and your applications. We hope these, among other updates, will make your experience with iOFFICE even better in the future.

Russell

Facilities Manager en EE. UU.

Entretenimiento, 501-1.000 empleados

Ha utilizado el software durante: Más de dos años

"Pokemon iOffice Use"

9 de julio de 2019

4,0

Having all my systems under 1 umbrella makes things easier for me the Facilities Manager and also our Legal and AP team as well. One system, one contract and one invoice. Before ioffice we had several systems which was a pain to manage, train and maintain. I also like how ioffice finds more inovative ways to enhance our experience and help us better manage our Facility. I'm currently looking into sensor tech and way finders for our new expansion floor and current office. After the conference I saw potential to enhance the experience of our staff by using this technology. ioffice continues to make improvements and makes me look good by incorporating the new tech to our Facility.

Puntos a favor:

We like the fact that we can tie in all our main functions like asset management, package tracking system, visitor check in system and our space manager system all under one umbrella. The software itself is user friendly so pretty easy for when we have to train new employees on how to navigate the system to find what they're looking for.

Contras:

I still get the spinning wheel when I try to load my floor plans to view in Space Manager. It takes a while sometimes to load. It keeps asking my permission to run the system in Flash which only happens when I open ioffice. I also need to print clear copies of our floor plan on 11 x 17 paper which works sometimes but still can't read the names of the people at the desk locations.

Fuente de la reseña

Respuesta de Eptura

17 de julio de 2019

Russell, Thank you so much for the great feedback! It's wonderful to hear that iOFFICE's single platform design has made your job easier and allowed you to combine multiple systems into one. We were so glad that you attended our User Conference and are delighted to know you walked away with valuable information on sensors, wayfinding, and employee experience. Your concerns with the Space Manager and printing will be passed along to the correct team. Please let us know if we can ever be of assistance and we hope iOFFICE continues making you look good!

renee

Manager, Facility & Office Services en EE. UU.

Petróleo y energía, 501-1.000 empleados

Ha utilizado el software durante: 6-12 meses

"Space module"

11 de septiembre de 2023

4,0

Customer service has been up and down throughout my use of the software. Common sense issues that need to be fixed to make the software are often pushed to the back burner or never acted upon. These would only make the software better.

Puntos a favor:

Floor plans are used by all staff and aid in space planning, stacking plan and overall company space strategies.

Contras:

I wish the cost were lower so more modules could be purchased.

Fuente de la reseña

Respuesta de Eptura

16 de noviembre de 2023

Renee, thank you for taking the time to share your feedback. It’s fantastic to hear that the floor plans have aided in space planning and overall space strategies within your company. We apologize for any inconsistencies you may have experienced with our customer service. Your concerns are important to us, and we’re committed to improving our responsiveness and promptly addressing any issues raised. We also appreciate your feedback on the cost. We continuously evaluate our pricing structure to ensure it aligns with the value we provide to our customers. Your input will be taken into consideration as we make any adjustments in the future! The Eptura team