¿Qué es Mouseflow?

Descubre las actividades de los visitantes de tu sitio web a través del seguimiento de navegación, mapas térmicos, comentarios de los usuarios, formularios y embudos analíticos.

¿Quién usa Mouseflow?

Mouseflow es perfecto para profesionales de UX, gerentes de producto, profesionales del marketing digital, startups, pequeñas empresas y grandes empresas que buscan mejorar las experiencias y conversiones de sus sitios web.

¿Dónde se puede implementar Mouseflow?

Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (móvil), iPhone (móvil), iPad (móvil)

Sobre el proveedor

  • Mouseflow
  • Ubicado en Copenhagen, Dinamarca
  • Fundada en 2009
  • Asistencia telefónica
  • Asistencia 24/7
  • Chat

Países disponibles

Albania, Alemania, Andorra, Australia, Austria y otros 68

Idiomas

alemán, danés, español, francés, inglés y otros 6

Sobre el proveedor

  • Mouseflow
  • Ubicado en Copenhagen, Dinamarca
  • Fundada en 2009
  • Asistencia telefónica
  • Asistencia 24/7
  • Chat

Países disponibles

Albania, Alemania, Andorra, Australia, Austria y otros 68

Idiomas

alemán, danés, español, francés, inglés y otros 6

Imágenes y vídeos de Mouseflow

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Vídeo de Mouseflow
Mouseflow Software - 1
Mouseflow Software - 2
Mouseflow Software - 3
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Mouseflow Software - 5

Comparar el precio de Mouseflow con productos similares

Mouseflow

US$ 29,00/mes
Versión gratuita
Prueba gratis
US$ 39,00/mes
Versión gratuita
Prueba gratis
US$ 24,00/mes
Versión gratuita
Prueba gratis
US$ 16,00/mes
Versión gratuita
Prueba gratis

Funciones de Mouseflow

  • Análisis de búsquedas de usuarios
  • Análisis de comportamientos
  • Análisis de páginas web
  • Análisis del embudo
  • Cartografía del viaje de cliente
  • Creación de informes y estadísticas
  • Gestión de campañas
  • Gestión de datos del producto
  • Informes interactivos
  • Mapas térmicos
  • Métricas de rendimiento
  • Panel de actividades
  • Pruebas A/B
  • Registro de actividad de la pantalla
  • Segmentación de clientes
  • Seguimiento de conversión
  • Seguimiento de interacciones entre usuarios
  • Seguimiento de la participación
  • Seguimiento de palabras claves
  • Seguimiento de tiempo en la página
  • Seguimiento de visitantes
  • Tests de usabilidad
  • Visualización de datos

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Opinones de Mouseflow

Evaluación media

En general
4,7
Facilidad de uso
4,6
Atención al cliente
4,6
Funcionalidades
4,6
Relación calidad-precio
4,5

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
74%
4
21%
3
5%
2
1%
Crystal
Crystal
Marketing Content Developer en EE. UU.
Usuario de Linkedin verificado
Seguros, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Great For Recording Iframes

5,0 hace 4 años

Puntos a favor:

We use Mouseflow primarily for its user recording tool. Originally, we used Hotjar, but a major part of our website is hosted in an iframe, and Hotjar did not have iframe functionality. We reached out to Mouseflow to see if they had iframe recording functionality and they do. The user recording tool is straight forward. There is no learning curve. It allows you to speed up the recording, skip ahead, plus it tracks clicks, taps, dead time (where the user is not actively doing anything on the screen), click rage, etc. One of our favorite features it the auto-tag feature. Recordings are automatically tagged for you with tags like "click rage" or "payment" or "click error". This is helpful for skimming through recordings and only watching the ones that include tags which are important to you. We have reached out to support numerous times. They are always prompt and kind.

Contras:

One of our biggest cons is the endless scroll option in the user recording tool. It seems silly, but when you are scrolling and scrolling, the page gets bogged down. It makes sorting through recordings slow and arduous.

Respuesta de Mouseflow

hace 2 años

Hello Crystal, Thank you very much for your review and feedback. We are sorry it took is this long to get back to you. We have made performance improvements when browsing through the recording list since you left your review, and we hope you have stuck around to enjoy these improvements. If not, we'v love to have you back and give it another try :). Thank you again for your feedback and rating. We appreciate your support!

Ann
Owner en EE. UU.
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Very Easy To Use & Great Visual Drill downs

5,0 hace 2 años

Comentarios: See above. Customer Service is very attentive.

Puntos a favor:

I'm am very grateful to have stumbled upon Mouseflow. I really love their dashboards, and how visual the drill-down capabilities are. I was quite happy with my other company, until they pushed out a beta version that did not suit my needs. That is what prompted me to search for a new heatmap software. I'm finicky about dashboards. I started the a trial with Mouseflow, and did not jump to buy their product until I could see what kind of data it would provide to my business. I love all of the different ways, now, that I will be able to analyze my website design changes. In particular, I love their "scroll" feature that will show you how far your customers are actually engaging with a page. Oh, .........and I ABSOLUTELY LOVE the fact that I do not have to MANUALLY set up a heatmap as I did with my past provider. Once you put the code in your site........Mouseflow goes to work! I have already used a feedback form and had engagement, too. I would highly recommend Mouseflow.

Contras:

I have been fully testing Mouseflow for almost 2 weeks, and cannot come up with any negatives, at this time.

Respuesta de Mouseflow

hace 2 años

Hello Ann, Thank you so much for giving us such favorable and comprehensive review. We are very happy to see that you have found our product convenient and easy to us. Glad to have you with us!

David
IT Manager en Australia
Administración educativa, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Just an overall sotfware

3,0 hace 3 años

Comentarios: If you just have an overall expirience and slow software you can choose Mouseflow, I wouldn't recommend this to a friend never.

Puntos a favor:

They recording system is good with proper stadistics

Contras:

The filters to search data are very dificult to use, and have mane outstanding problems, sometimes we can't see the recordings for hours, and is also pretty slow

Respuesta de Mouseflow

hace 3 años

Hi David, Thanks so much for taking the time to review Mouseflow. Since your review we have re-designed the filters and added significant more flexibility. I encourage you to sign-up for a new free trial and review a the improvements introduced into Mouseflow.

Usuario verificado
Technical Recruiter en India
Usuario de Linkedin verificado
Empleo y contratación, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Mouseflow Review

5,0 hace 4 meses

Puntos a favor:

Mouseflow is the most commonly used tool by website owners to check the mouse activities on their websites. It can track the mouse activity of the user who is on web pages like session replay/recordings, heatmaps, forms, etc. it helps in knowing that what our user wants.

Contras:

Mouseflow is a pretty good tool. I like it very much it gives us analytics of users. Nothing to dislike about it.

Vilius
CRO Manager en Lituania
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Very useful product, great customer service

5,0 el año pasado

Comentarios: We are constantly changing our user interfce according to the findings from this tool, and our conversion rates are growing. I used a lot of similar tools in the past (e.g. HotJar, VWO Insights, Freshmarketer and other toools), but nothing comes close to what Mouseflow can offer. We are very happy with the tool and couldn't recommend it more.

Puntos a favor:

It's easy to use. It has the whole package of user flow. The thing that I like most is funnels. It's great that you can create them and watch videos retrospectively. You cannot get that from the other products. The thing that it records sessions and creates hetmaps automatically is gold worth.

Contras:

It would be great if this tool was "jack-of-all-trades" and you could do a/b testing with it too, but it would be too much to ask for 41 tool to do everything right. But I assume, that if this team will think of doing that, they'd do a great job on that too.

Respuesta de Mouseflow

el año pasado

Hi Vilius, Thank you for sharing your review and feedback with us. We are pleased to have you! We have passed along your request to the product team, and we'll be sure to shoot you an update if things move in that direction :). See you around!