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¿Qué es Vetstoria?

Vetstoria proporciona programación de citas online para veterinarios. Simplifica el proceso de planificación de clientes al integrarse perfectamente con el software de gestión de la consulta veterinaria. Los dueños de mascotas pueden programar citas en cualquier momento y lugar desde el sitio web de la consulta, Google o cualquier plataforma de redes sociales, como Facebook o Instagram.

¿Quién usa Vetstoria?

Consultas veterinarias independientes. Consultas veterinarias corporativas. Consultas veterinarias especializadas. Universidades veterinarias.

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Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Opinones de Vetstoria

Evaluación media

En general
4,8
Facilidad de uso
4,7
Atención al cliente
4,8
Funcionalidades
4,7
Relación calidad-precio
4,6

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
80%
4
19%
3
2%
Carie
Office Manager en EE. UU.
Veterinaria, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Paw- Mazing Product!

5,0 el año pasado

Comentarios: Great! Training was a breeze and the product is straight forward.

Puntos a favor:

I love that clients can schedule when they have time to do so.

Contras:

I wish client information would apply into the system - not just an email for staff to input.

Respuesta de Vetstoria

el año pasado

Hi Claire, thank you so much for the review! We're glad that your clients are loving the convenience and that you breezed through the onboarding programme. Thank you also for your feedback, it has been shared with the team. Don't hesitate to reach out if you ever need support; our team are always on-hand to assist! Many thanks, Team Vetstoria

Rachel
Practice Manager en EE. UU.
Veterinaria, 501-1.000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Well worth it

4,0 hace 3 años

Comentarios: Good. Vetstoria is a great product and well worth it. It is fairly new to us so we are working out a kink here and there. Nothing that wasn't expected.

Puntos a favor:

Vetstoria saves my front staff time now that customers can schedule their own.

Contras:

The AI is much to strict on matching clients input to existing clients. So pretty much all entries come in as unmatched even though they are current clients. Something as small as a period (.) after Mrs-will make it not match.

Allan
Manager en Australia
Veterinaria, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Vetstoria Review

3,0 hace 3 meses

Comentarios: Average as I would have thought that it would have been more vibrant and catchy in appearance and functionality

Puntos a favor:

Sales people are proactive at getting you on board

Contras:

Support not very good and general appearance from client perspective could be more professional and inviting

Respuesta de Vetstoria

hace 2 meses

Hi Allan, Thanks for the review, your feedback has been shared with the team. Have a great day Team Vetstoria

Kay
Hospital Manager en EE. UU.
Veterinaria, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Game changer for veterinary clinics and their teams!

5,0 el año pasado

Puntos a favor:

The ability for clients to schedule appointments for their pets anytime and not have to call the clinic during business hours has been an absolute game changer for us. This allows clients to book an appointment as soon as they get a reminder for services being due or if they have a concern about their pet and not having to wait until we open and then they get busy with work or life and forget or wait until they can't be schedule at an ideal time. The system is so easy to set up however works best for your practice and allows you to customize so many things to make it work best for you.

Contras:

The ability to make short term changes would be great. We don't always want to have to use blocks on a schedule but sometimes want to open up availability on short notice for a day they wouldn't otherwise have availability.

Respuesta de Vetstoria

el año pasado

Hi Kay, Thanks so much for the great review and the feedback! We're glad you're enjoying the convenience of Vetstoria. Thanks Team Vetstoria

Courtney
Office Manager en EE. UU.
Veterinaria, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Great scheduling platform!

5,0 hace 3 años

Comentarios: Vetstoria has helped with the amount of phone calls that we receive and has reduced the time that a receptionist needs to spend on that phone call with a client to book that appointment.

Puntos a favor:

The ease of using the live scheduling system is so nice. Our clients can put in the day or time that works best for them to help filter out other appts. It's also very easy for us to get those appts scheduled by seeing the emails that are coming in. My favorite part is having available for clients to schedule while we are closed so we don't have a million phones when we open in the morning. I haven't had to call/email the tech support team a lot but when I do they are extremely fast getting back to me.

Contras:

I haven't seen any cons as of right now for what we use Vetstoria for.

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