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¿Qué es Vertex?

Vertex Cloud Indirect Tax fue desarrollado en base a más de 35 años de experiencia en impuestos y se posiciona como el proveedor líder de software y servicios de impuestos corporativos. Al habilitar los cálculos y los retornos en una única solución basada en la nube, Vertex Cloud ofrece precios flexibles sin cargos por excedentes. Vertex Cloud ofrece una solución comprobada y confiable para las empresas que buscan ahorrar tiempo, esfuerzo y riesgos asociados con el cálculo de impuestos sobre las ventas y el uso, las devoluciones, las remesas y el cumplimiento.

¿Quién usa Vertex?

Vertex aprovecha un enfoque singular de 40 años en tecnología impositiva para desarrollar soluciones y servicios que respalden el crecimiento de los negocios de empresas de todos los tamaños en todo el mundo.

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Vertex

Vertex

4,3 (74)
US$ 5.000,00
Versión gratuita
Prueba gratuita
27
No se han encontrado integraciones
3,9 (74)
4,0 (74)
4,0 (74)
VS.
Precio inicial
Opciones de precios
Funcionalidades
Integraciones
Facilidad de uso
Relación calidad-precio
Atención al cliente
No se han encontrado precios
Versión gratuita
Prueba gratuita
20
22
3,9 (319)
3,7 (319)
3,5 (319)
Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Opinones de Vertex

Evaluación media

En general
4,3
Facilidad de uso
3,9
Atención al cliente
4,0
Funcionalidades
4,2
Relación calidad-precio
4,0

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
43%
4
39%
3
18%
Gabriel
Gabriel
Finance en EE. UU.
Usuario de Linkedin verificado
Bienes de consumo, 10.000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Streamlining tax management

5,0 hace 6 años

Comentarios: Vertex does it's job and does it well. It has really helped streamline tax calculations for our accounts and creating tax rules is a breeze. I have not had experience in dealing with Vertex customer service. The software communicates almost instantaneously with our ERP which allows order processing to flow without delay.

Puntos a favor:

Vertex does a great job of calculating tax rates for my company's account and implementing tax rules. We are sitting on 100,000+ accounts in our system. Vertex calculates tax rates based on jurisdiction for each one. It means allowing your ERP system to communicate with Vertex, and vice versa. In order to calculate special rates, such as a reduced California rate, you need to enter a tax rule to deduct the specific rate. Each account receives its own rule.

Contras:

The UI is quite dated in my opinion. It's a straight forward software, meant for business applications. There are other software that present a much more modern look. The dated UI doesn't affect performance though. It would be nice if there was an option to store tax certs in the database as well, like Avalara CertCapture.

Tara
Senior Accountant en EE. UU.
Comercio minorista, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Great product overall.

4,0 el año pasado

Comentarios: Overall, it's a great product.

Puntos a favor:

I love working the Tax Preparer Team at Vertex. They are the main reason I love Vertex. I also like how easy it is to upload tax data files into Vertex.

Contras:

I wish that there was a better resource at Vertex for navigating solutions in O'Series, when it comes to resolving issues we discover along the way. Navigating the ticketing system and the various emails back and forth (only to get a mediocre answer) is quite discouraging.

Zoilo
Sr Staff Accountant en EE. UU.
Organización de eventos, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Vertex Tax Engine Review

3,0 hace 6 años

Comentarios: The Vertex program is sophisticated enough to eliminate a great deal of worry in tax application and keeping up with rate changes. Overall the software is extremely useful for a large corporation such the company I work for, however there are some nuanced tax applications that could be addressed.

Puntos a favor:

The ability to make specific tax rules that apply to my company's specific industry or transactional situation. Also the ability to not have to worry about tax application in state's with a stratified tax rate being incorrect because of the automation of the Vertex tax engine.

Contras:

The fact that the tax categories are not as nuanced as they could be, with options for different transactional scenarios that may affect taxability. Also the fact that one or two types is missing, such as the Service Contractor tax in New Orleans, Louisiana.

Rebecca
Senior Systems Specialist en EE. UU.
Usuario de Linkedin verificado
, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Very positive overall experience with Vertex for over 10 years

4,0 hace 6 años

Puntos a favor:

The customer support and ease of use has been fantastic. I have had to call Vertex for support, for recommendations on doing things and for knowledge on the product. Every single person I have spoke to has been knowledgeable, friendly and quick in getting me answers. It is truly a pleasure to call support. The system is fairly user friendly and even when I forget how to do something, it is like riding a bike, it just comes back to you naturally as you navigate through the menus. The system is set up so that you can do most things without looking through documentation. And the things I couldn't figure out? Vertex client support was right there to lend a hand when I needed it. We also did a migration from Vertex Q to Vertex O about a year and a half ago and the process was so easy. I wish all product upgrades/migrations were that simple. Very stress-free. So far, I've seen the same type of satisfaction from O that I saw with Q, which was a very positive experience.

Contras:

There honestly is not much that I have found that I have not liked. There are sometimes outages, since we are using a cloud based product, and those do cause some orders to go through without the correct taxes being charged. If we could have less outages, or perhaps more notice when there is going to be an outage, then the product really would be perfection. It has gotten better since we first went live and they are less frequent and we do receive more notice when they know there is a repair/update needed. However, that being said, we have never had any issues when they have done upgrades, no problems noticed at all. Possibly, the outages could be more system update or hardware related.

Joanne
Sales Tax Specialist en EE. UU.
Comercio mayorista, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

We use this for research along with reporting, billing and exemption maintenance.

4,0 hace 6 años

Comentarios: Sales tax has a lot of little variances across the states, across industries and cross products. The product supports all our changes and updates in a constantly changing market. I have a lot of confidence that this software allows us to consistently bill our customers correctly. Even when there are customers out of city limits getting billed otherwise, we can send the issue to the support team and they research and provide a solution in a very timely fashion. Granted there is not always a solution but that is communicated well.

Puntos a favor:

We are able to test various scenarios as we expand our product lines and add states. Designing a report that meets your exact needs is helpful when completing returns and the exemption records are neatly stored and easily accessed.

Contras:

Adding customers and their certificates can be time consuming since the advanced selection tool now pulls up everything then lets you request a specific account to add to. There is also a lot of date sensitivity that blocks things versus 6.0 which just let it go. Updates to the software are making both of these issues more pronounced.