--- description: ¿Qué piensan los usuarios de AuguTech? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de AuguTech gracias a Capterra Argentina. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AuguTech - Opiniones, precios y características - Capterra Argentina 2026 --- Breadcrumb: [Inicio](/) > [Programas para grabar llamadas](/directory/30533/call-recording/software) > [AuguTech](/software/159721/augutech) # AuguTech Canonical: https://www.capterra.com.ar/software/159721/augutech > Aumenta las ventas hasta un 400 % con la solución de marcador predictivo. Augutech es una plataforma premiada de centros de atención telefónica. > > Veredicto: 5 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa AuguTech? La empresa proporciona servicios a diversos sectores, que incluyen los siguientes: Salud, bienes raíces, seguros, banca, finanzas, mejoramiento del hogar, servicios para el hogar y energía. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 5 Opiniones | | Facilidad de uso | 4.0/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.8/5 | Basado en las opiniones generales | | Funcionalidades | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: AuguTech - **Ubicación**: Miami, EE. UU. - **Constitución**: 2010 ## Contexto comercial - **Precio de partida**: US$ 129,00 - **Público objetivo**: 11-50, 51-200 - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local), Linux (local) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos, México ## Funcionalidades - CRM - Centro de atención telefónica de llamadas entrantes - Centro de atención telefónica de llamadas salientes - Creación de informes de llamadas - Creación de informes/análisis - Desvío de llamadas - Distribución automática de llamadas - Enrutamiento de llamadas - Gestión de campañas - Gestión de centros de atención telefónica - Gestión de contactos - Gestión de listas - Grabación - Grabación de llamadas - Grabación de texto de llamada - IVR - Identificador de llamadas - Integración de telefonía informática - Interfaz de agentes - Marcador automático - Marcador predictivo - Mensaje de voz - Panel de comunicaciones - Programación de rellamadas - Supervisión de llamadas ## Integraciones (en total: 24) - Asterisk - Balto - BroadVoice Cloud PBX - CallSource - CentrixOne - Comm-unity - Docusign - Google Calendar - HubSpot CRM - Insightly Marketing - LeadPerfection - MarketSharp - MiContact Center Business - MiVoice Business Solution - NetSuite … y 9 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Programas para grabar llamadas](https://www.capterra.com.ar/directory/30533/call-recording/software) ## Categorías relacionadas - [Programas para grabar llamadas](https://www.capterra.com.ar/directory/30533/call-recording/software) - [Soluciones de telefonía](https://www.capterra.com.ar/directory/30084/telephony/software) - [Software para llamadas automáticas](https://www.capterra.com.ar/directory/30999/auto-dialer/software) - [Software de contact center](https://www.capterra.com.ar/directory/32035/contact-center/software) - [Sistemas IVR](https://www.capterra.com.ar/directory/30231/ivr/software) ## Alternativas 1. [DialedIn CCaaS](https://www.capterra.com.ar/software/29589/callcenternow) — 4.8/5 (314 reviews) 2. [JustCall](https://www.capterra.com.ar/software/157853/justcall) — 4.1/5 (223 reviews) 3. [CloudTalk](https://www.capterra.com.ar/software/182004/cloudtalk) — 4.4/5 (268 reviews) 4. [Squaretalk](https://www.capterra.com.ar/software/219046/squaretalk-matrix) — 4.9/5 (101 reviews) 5. [Five9](https://www.capterra.com.ar/software/132405/five9) — 4.2/5 (481 reviews) ## Opiniones ### "Excellent small company that treats each of its customers is if they are their only client." — 5.0/5 > **Dan** | *29 de agosto de 2017* | Banca | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Completely cloud-based solution that does not require any local hardware or special Internet connections (LDT1, ISDN, ect). > > **Puntos en contra**: Fairly rudimentary and basic in its design, there is no print feature for leads and that is a significant problem. When the lead button is pressed it should also prompt for a print screen to be sent to your printer so you do not lose the lead. At bare minimum, all leads should be sent into a special queue that is accessible in the administrator's portal. When a broker loses a lead it takes 30 minutes to track it down if we can find it at all. > > This software allows us to compete with much larger companies that can afford sophisticated predictive dialing systems. Our previous provider cost for the hardware and then a year for support. A lot has changed in the days of requiring LDT1 line in the long distance that goes with it. Most companies now offer a cloud-based solution which is measurably less expensive than 10 years ago. The number one benefit of this program is that it allows our brokers to be selective on who they want to do business with not beg prospects to do business with them. By being able to contact hundreds of people a day our brokers can choose from the low hanging fruit and not have to "beat up" every prospect that answer the phone. If a person is interested in our products and services, our brokers are there to talk to them. If not, the dialer find someone who is. The absolute best part of working with Augutech is access to Gareth :) - best tech support guy ever ----- ### "Stellar Customer Service\! Best Software on the MARKET\!" — 5.0/5 > **Richard** | *24 de marzo de 2017* | Servicios financieros | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Integration, The IVR, Voicemail Drops > > **Puntos en contra**: The server crashes once in awhile. > > Hands down the best software and company\! I have been working with Augutech for over 5 years now. There isn't one person on their team that doesn't understand what it takes to help their clients succeed. The software is amazing. I can't even put a price on the software because the sky is the limit what you can do to have success in your business using the technology they provide. The technical support is very fast when you put a ticket in. If you have any issues with billing they are they for you every time. With confidence I refer Augutech to all my business friends. I don't know how I would run my business with out them. Great work to the Team at Augutech. ----- ### "My experience has been overall very good." — 4.0/5 > **Nelson** | *11 de septiembre de 2017* | Servicios financieros | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Specific that it can make 400-500 dials, therefore allowing me to speak with more potential customers. > > **Puntos en contra**: Reaching a customer person is a challenge, when I call it becomes voicemail maze. However when the person is reached they are very helpful. > > Reaching more potential customers. ----- ### "A great dailing system." — 5.0/5 > **Christian** | *24 de marzo de 2017* | Telecomunicaciones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I can Barge and listes to my agents. > > **Puntos en contra**: It's no easy to twist the campaigns. > > I've been working using Augutech almost since three years ago, and everything works really good for me. ----- ### "Excellent Support\!" — 5.0/5 > **Orlando** | *28 de marzo de 2017* | Ocio, viajes y turismo | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Great service, excellent support, feature-rich software > > **Puntos en contra**: Occasionally have to reset softphone when switching computers. > > Our company had tried a few different dialers trying to find the right fit. Other dialers just weren't up to our standards. A few weeks ago we gave Augutech a shot and they have not only met our requirements, but have exceeded them. The dialer service is great, tech support is always available and helpful and my rep has been really helpful and courteous. ## Enlaces - [Ver en Capterra](https://www.capterra.com.ar/software/159721/augutech) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | ----- ## Datos estructurados