17 años ayudando a las empresas argentinas
a elegir el mejor software
¿Qué es Dialfire?
Un software de centro de atención telefónica para llamadas salientes fácil de usar con un eficiente marcador predictivo desde la nube. Muy fiable y seguro. Aumenta la productividad a través de formularios personalizables, campañas de varios pasos con flujos de trabajo automatizados, entrada combinada, analíticas personalizables en tiempo real, supervisión de llamadas y grabación. Se integra con el software existente a través de API REST. Soporta la externalización a centros de atención telefónica subcontratados. Ideal para oficinas distribuidas. Pago por uso. Sin coste de instalación, sin cargo por agente.
¿Quién usa Dialfire?
Individuos o empresas con cualquier número de agentes, que busquen un software de centro de atención telefónica para llamadas salientes eficiente y sólido que se adapte a sus necesidades y que sea altamente personalizable.
¿Dónde se puede implementar Dialfire?
Sobre el proveedor
- cloud IT Services
- Ubicado en Dresden, Alemania
- Fundada en 2010
Asistencia de Dialfire
- Asistencia telefónica
- Chat
Idiomas
alemán, español, francés, inglés, portugués
precios de Dialfire
Precio de partida:
- Sí, ofrece una prueba gratuita
- Sí, ofrece una versión gratuita
Dialfire dispone de una versión gratuita y ofrece una prueba gratis.
Planes de precios consigue una prueba gratuitaSobre el proveedor
- cloud IT Services
- Ubicado en Dresden, Alemania
- Fundada en 2010
Asistencia de Dialfire
- Asistencia telefónica
- Chat
Idiomas
alemán, español, francés, inglés, portugués
Imágenes y vídeos de Dialfire
Funciones de Dialfire
Alternativas a Dialfire
Opinones de Dialfire
Rapidez, soluciones y amabilidad
Comentarios: Buena gestión, rapidez y amabilidad. Siempre dispuestos a ayudar.
Puntos a favor:
Muy buen soporte. Te ayudan en todo momento y gestionan con mucha rapidez
Contras:
Me ha gustado todo hasta el momento. Soporte te ayuda en todo momento de manera rápida y eficaz
Powerful and support is very helpful to setup.
Comentarios: Creating and launching call center to rollup up on our leads and sales is an intimidating task. Dial Fire has all the necessary elements so we can run a high volume contact center for a fraction of the costs and setup headaches. The support and follow up to help set up the system has been super helpful. Thanks for making a great product and providing everything I need to set it up. The impact in our business has already become apparent.
Puntos a favor:
Features, ease, and support... it does everything we would need and more.
Contras:
There is a learning curve... but it is a powerful software to learn.
Outstanding Efficiency with Dialfire
Comentarios: Overall, our experience with Dialfire has been positive. We appreciate the ease of use and the ability to quickly manage customer outreach campaigns.
Puntos a favor:
Dialfire has been an invaluable asset to our customer service team. It has allowed us to easily manage large customer outreach campaigns, with its intuitive and user-friendly platform. It also provides a great way to track customer interactions, so that our team can quickly identify and address any customer issues.
Contras:
One downside to Dialfire is that it can be difficult to adjust existing campaigns, as it requires a lot of manual work. Additionally, the customer service team has found that the automation features can be a bit finicky.
A stable, growing and functional with a great support!
Comentarios:
Very satisfied. Even in stressful and fast situations, the support was always calm and professional. I would like to express a special log for the employee [SENSITIVE CONTENT]
. [SENSITIVE CONTENT]
thinks actively and enriches us with fresh ideas and implementation options. A real added value for Dialfire.
Puntos a favor:
Dialfire can be used very flexibly and individually. It allows automation to connect your own processes.
Contras:
The administrator should be given more options here. The documentation should be developed a little further and made more understandable.
Remotodojo on Dialfire
Comentarios: It is really convenient as you can just upload your leads in dialfire. You can use excel, csv, and etc. Plus the flexibility it gives when editing the columns and you can just directly call after uploading. Basically a plug and play system, very easy to use, and no extensive setup needed. I also really love their payment scheme where you only pay what functionality you use which saves us a lot of money.
Puntos a favor:
There are tons to like with Dialfire. First is they have an option where you only pay what functionality you use. In today's time, most of dialers have this premium payment scheme when you only use certain functionalities and I certainly believe that it's a waste of money.
Contras:
There's no really con but I have noticed that sometimes their dialing lags up, maybe it's also because of our internet connection. Not really a deal breaker.
