ADP Workforce Now

Excelente aplicación

Puntos a favor:

Permite como trabajador conocer información relacionada con su salario, beneficios, vacaciones y otras más, sin necesidad de llamar a Recursos Humanos, es tener la información a la mano, totalmente disponible para cuando uno la necesite.

Contras:

El acceso es un poco engorroso, se requieren demasiados datos para autenticar, debería ser algo más sencillo.

ADP Work Force Now Review

Comentarios: I had a great experience using the software it gives a wholistic view of where your paycheck goes!

Puntos a favor:

ADP Workforce now is an extremely user friendly software that enables clients to accurately keep track of their paychecks in digital form. The software keeps track of tax, deductions and retirement contributions and presents them in an easy to understand visual format. You are also able to change information related to your deductibles etc. from the online platform

Contras:

Despite the great features it can be difficult to find what you are looking for in this software. Someone new to this software will feel somewhat overwhelmed by the many drop down menus presented on the home screen. This software is also one of the more pricey options available on the market.

Not intuitive enough

Comentarios: Tedious and frustrating software that needs to be nuanced

Puntos a favor:

Dashboard for employees looks nice and gives a good overall status of pay and year to date details

Contras:

Hard to use overall for employees, we get a lot of complaints. Scheduling is tedious and needs to offer better calendars that are easily integrated

Not a good option for smaller companies

Comentarios: Not great. Customer service is a joke without a dedicated service team, which you can only get by meeting a certain size threshold or paying roughly four times the monthly rate for basic service. They are constantly changing the theme/formatting of the website (at least twice a year), so you have to relearn things often. Six months ago I had a call with them to explore adding the Applicant Tracking and Performance Management modules, and they ended up presenting me with the biggest suite possible without 12 other pieces I didn't need (which was going to increase our annual cost on the system by 3 times, or $40k). When asked to quote me on just the 2 modules I wanted, they literally said "what is your budget? that will help us determine the price." Very backwards approach.

Puntos a favor:

Lots of customization in reporting and accesses

Contras:

Very obvious that they acquired many pieces along the way - isn't a seamless product. For example, if you are building a report and search for "pay rate", three different options come up. Several updates (like employee state taxes) require you to make the change in multiple spots instead of changing it once and that cascading to all impacted areas.

Worth the Money!

Comentarios: It has been great, the implementation team and standard support are always very quick to resolve issues.

Puntos a favor:

Payroll was quite the process before having an all in one system for time and attendance and payroll processing. Now it is very smooth and having all of our employee data in one place is great!!

Contras:

It is a more expensive option but the expandability for future growth and top rate security offset this in my opinion.