Momoyoga

Muy buena experiencia

Puntos a favor:

Momo yoga me ayuda a gestionar las reservar y cobros de mi estudio de yoga. Por lo que me facilita mucho el trabajo diario. Los datos de los alumnos se quedan registrados y te permite tener una información bien organizada y de fácil acceso.

Contras:

Me gustaría poder modificar el formulario de inscripción.

Happy with Momoyoga!

Comentarios: I like the product!
As I started I was able to make most of my settings very easy.
I had few questions and get very quick support in a call with a friendly Momoyoga employee.
Overall, I do not have any trouble with Momoyoga. System is running, bookings are working, customer are not complaining and I can work with it.

Puntos a favor:

It was very easy to customize. Bookings working without errors (bad experience with former software) Integration to our homepage was very easy.

Contras:

As admin I book sometimes classes for new customers that are not registered and wisch I could add customer name to the booking. Currently I add a note with the name as workaround.

Very Easy and saves a lot of time!

Comentarios: I am very happy with the product, and I will continue to use it and watch it grow.

Puntos a favor:

Momoyoga organizes so I save time. It is easy for my clients, and I can keep track of everything in here, every client, every yoga class and teacher. I would recommend it to other studio owners.

Contras:

The fact that only people on the free trial get in touch with costumer service right away on chat, is not fair, when I pay for the product I expect the same treatment. The weekday starts on a Sunday, completely wrong for me since I am from Europe and we start the week on mondays, so a lot of misplaced classes has bin made, and it is confusing. Should be an option to choose. Also should be an option for me to choose what teachers added can see. I should also be able to click on each day and get only the day, not the whole week. Makes it easier and faster for me to find classes. Also hoping that when I make a class I can choose dates to put them out, not only weekly. And maybe presave classes I make into some sort of file so I don’t have to make them again and again, but simply recollect saved classes and put them in.

Momo use

Comentarios: Normally it easy to use. Very basic so no analysis in back end of the software to use as business owner. But it works, most of the time. But not happy at all with back office support. No phone. Just mail. Waiting at least a full day which is problematic when a bug appears.

Puntos a favor:

That it work simple and easy for customers

Contras:

That the company isn’t reachable by phone. I really miss an hands on customer support for paying users. When there is a bug, I can only sent an email and it takes at least one workday for them to answer. Therefore I wouldn’t recommend this company.

Excellent for an independent yoga teacher

Puntos a favor:

I am an independent yoga teacher, running my own classes at different venues in town. I didn't have any online payment method prior to using Momoyoga. I run three classes a week plus 1 or 2 workshops a month. Momoyoga easily pays for itself, despite my small numbers as students pay in advance for their classes. It is easy to use, easy integrate with my website, easy to get financial reports from, easy to keep an eye on class numbers and to add/remove classes as required. The staff are lovely and very friendly any time I have a problem and respond to issues with functionality very politely and quickly.

Contras:

Having an app for clients to book into class is good, but they cannot make purchases in the app and are taken to the webpage instead which people find frsutrating.