¿Qué es CROSStrax?

Whether you're a small private investigation agency or large, established organization, CROSStrax includes all the tools you'll need to easily and efficiently manage your investigative business. CROSStrax is an affordable, cloud-based case management application designed to streamline the investigation process from start to finish. CROSStrax will assist your investigation business in becoming more organized, efficient, and profitable with less effort.

¿Quién usa CROSStrax?

SIU's, Risk Managers, HR Departments, Private Investigators & Investigative Agency, Municipalities, Police, etc.

Información sobre CROSStrax

CROSStrax

Fundada en 1914

Información sobre CROSStrax

CROSStrax

Fundada en 1914

Imágenes y vídeos de CROSStrax

Vídeo de CROSStrax
CROSStrax Software - 1 - miniatura
CROSStrax Software - 2 - miniatura
CROSStrax Software - 3 - miniatura

Comparar el precio de CROSStrax con productos similares

Precio inicial

US$ 35,00/mes
N/D
US$ 115,00/mes
N/D

Versión gratuita

Versión gratuita No
Versión gratuita No
Versión gratuita No
Versión gratuita

Prueba gratis

Prueba gratis
Prueba gratis No
Prueba gratis
Prueba gratis

CROSStrax: implementación y asistencia

Asistencia

  • Asistencia 24/7
  • Chat

Implementación

  • Cloud, SaaS, Web
  • Mac (desktop)
  • Windows (desktop)
  • Android (móvil)
  • iPhone (móvil)
  • iPad (móvil)

Formación

  • En persona
  • En directo en línea
  • Seminarios web
  • Documentación

Funciones de CROSStrax

  • API
  • Acciones preventivas y correctivas (CAPA)
  • Actualizaciones en tiempo real
  • Alertas de riesgo
  • Alertas y notificaciones
  • Almacenamiento seguro de datos
  • Análisis de riesgos
  • Base de datos de contactos
  • Búsqueda/filtro
  • Campos personalizables
  • Controles o permisos de acceso
  • Creación de informes y estadísticas
  • Datos en tiempo real
  • Detección de fraude
  • Evaluación de riesgos
  • Formularios personalizables
  • Gestión de archivos
  • Gestión de asignaciones
  • Gestión de auditorías
  • Gestión de casos
  • Gestión de contactos
  • Gestión de correo electrónico
  • Gestión de datos
  • Gestión de documentos
  • Gestión de empleados
  • Gestión de expedientes
  • Gestión de flujos de trabajo
  • Gestión de formularios
  • Gestión de incidentes
  • Gestión de inspecciones
  • Gestión de la conformidad
  • Gestión de la formación
  • Gestión de problemas
  • Gestión de tareas
  • Importación y exportación de datos
  • Informes de síntesis
  • Informes personalizables
  • Integraciones de terceros
  • Panel de actividades
  • Perfiles de sujetos
  • Recordatorios
  • Registro de auditoría
  • Registro único
  • Seguimiento de actividades
  • Seguimiento de estado
  • Seguimiento de interacciones
  • Seguridad SSL
  • Supervisión
  • Varias ubicaciones
  • Visualización de datos

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Reseñas de CROSStrax

Leer las 8 opiniones

Evaluación media

En general
4,4
Facilidad de uso
4,2
Atención al cliente
4,4
Funcionalidades
4,2
Relación calidad-precio
4,8

Opiniones por puntuación

5
4
4
3
3
1

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Brandon B.
Brandon B.
President en EE. UU.
Usuario de Linkedin verificado
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Best Case Management Software!

5 hace 4 años

Puntos a favor:

OUTSTANDING customer support, organization of case information, pre-written templates for report writing, Delvepoint integration, customization, and so much more. I have used CROSStrax since March 2017 and I have seen this software go through many changes but each minor change or feature added, has made CROSStrax go from good to GREAT. I have tried many other case management systems and CROSStrax is absolutely the #1 software for investigation case management.

Contras:

The only con is that I didn't find CROSStrax sooner. Oh and Quickbooks integration is only for QB Online.

Respuesta CROSStrax

hace 4 años

Thank you so much for the wonderful review!

Walt M.
Vice President en EE. UU.
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Meets basic needs

4 hace 4 años

Puntos a favor:

Having all info in one place, being able to customize invoices; notifications of cases that are due or past due

Contras:

Inability to run clean and clear reports. It would be great to indicate when an invoice has been paid, and run a past due report. A functional app would also be great

Respuesta CROSStrax

hace 4 años

Thank you for your candid feedback. We've integrated with Quickbooks online to take advantage of their financial software. Once integrated, you will have all of the features of QB and CROSStrax together. As we grow, we'll look to integrate with other financial software. If the app is not working for you, call me anytime and we can walk through it, my number directly is (850) 257-8013. Thank you for trusting your data to CROSStrax!!

Usuario verificado
Owner en EE. UU.
Usuario de Linkedin verificado
Seguridad e investigaciones, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Good Software

3 hace 2 años

Comentarios: Great company and good software. Very useful but time consuming

Puntos a favor:

TONS of features, many which are not needed for the smaller companies and agencies. Great reporting on many different areas of the business. Customization is great as well

Contras:

Many items that are not needed for smaller businesses and time consuming to get everything up and running. Having more templates would be great

Respuesta CROSStrax

hace 2 años

I am sorry you felt CROSStrax was time consuming to learn. As with all good software there is a learning curve. The templates are customize-able inside, but we placed some in there for users to get up and running. I also appreciate the positive words, feel free to reach out to us if you have any questions. We also have webinars, library (questions) and video tutorials available. Your feedback is greatly appreciated.

Mike M.
Director en EE. UU.
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Still working through some thing but a good system

4 hace 4 años

Puntos a favor:

The organization and breakdown of the cases is very helpful. The value and monthly rate is affordable. Support is quick but sometimes does not have all the answers

Contras:

There are still features that are in development and not working. The area where you can manage how much has been invoice month and year to date does not work. This not a system that you can jump into without support. It's next level case management but it's work in progress.

Respuesta CROSStrax

hace 4 años

Thanks, Mike. CROSStrax will be an evolving "work in progress". Our promise is to always be as responsive as possible. Thank you for your candid feedback.

Misty J.
Director of Investigations en EE. UU.
Seguridad e investigaciones, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

This is the Cadillac of Investigation Case Management

5 hace 5 años

Comentarios: By getting CROSStrax, I have been able to streamline the report process and my clients get their product much faster. Also, the investigators love it because they don't have to spend hours writing reports and preparing them, the system does that for you. The GPS alone is amazing and I can now run reports to see how my investigators are doing. There's a learning curve but once you have it, it's the way to go.

Puntos a favor:

The report writing features and the ability to upload video right into CROSStrax.

Contras:

There is a learning curve but the customer support was fantastic and they were always available.

Respuesta CROSStrax

hace 4 años

Thank you for the feedback! So we know reports aren't the most fun part of the job and although we can't eliminate them, we can certainly make writing them that much easier - and we have. Our report writer and generator takes the guess work and long hours away, allowing you to get more done in less time.