¿Qué es Epos Now?
Epos Now ofrece soluciones de gestión empresarial para pequeñas y medianas empresas en los sectores de comercio minorista y de hostelería. La empresa proporciona hardware de POS (punto de venta, por sus siglas en inglés) y software basado en uno de los mejores servicios en la nube del sector, que incluye Epos Now AppStore para obtener integraciones perfectas con pagos, cuentas, marketing y otras herramientas comerciales esenciales. Estos sistemas escalables se adaptan a las necesidades comerciales individuales y se ofrecen con capacitación completa. La asistencia premium también está disponible en horario ininterrumpido.
¿Quién usa Epos Now?
Los galardonados sistemas para comercio minorista y hostelería separados están comprobados para empresas de todos los tamaños y han arrojado una calificación de satisfacción oficial de 9/10 online.
¿Dónde se puede implementar Epos Now?
Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
Sobre el proveedor
- Epos Now
- Ubicado en Orlando, EE. UU.
- Fundada en 2011
- Asistencia telefónica
- Asistencia 24/7
- Chat
Idiomas
español, inglés
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Sobre el proveedor
- Epos Now
- Ubicado en Orlando, EE. UU.
- Fundada en 2011
- Asistencia telefónica
- Asistencia 24/7
- Chat
Idiomas
español, inglés
Imágenes y vídeos de Epos Now
Comparar el precio de Epos Now con productos similares
Funciones de Epos Now
Alternativas a Epos Now
Opinones de Epos Now
Wojciech S.
Excellent POS system for various types of business, expecially hospitality ones
Puntos a favor:
- great 24/7 support team - elastic SAAS solution that can be customised for various business needs - cloud-based solution that can work on any device and any operating system
Contras:
- pricing seems fine initially but the sales team constantly keep pushing for paid support plan - this might be expensive - As this is a massive provider, you might sometimes wait a long time for your new features to be implemented
Respuesta de Epos Now
hace 4 años
Hello Wojciech, Thank you for taking the time to leave us such a lovely review. I am so glad to hear that you have found our software to be so useful and that you have had the chance to speak to our excellent support team. We are consistently improving our software based on customer feedback so do keep an eye out for our regular software releases. If there is anymore feedback you would like to add we would love to hear from you at [email protected] Kind Regards, Naiomi
Anna M.
Alternativas consideradas:
Amazing
Comentarios: Great customer support, very easy to use brilliant for accountancy and amazing software
Puntos a favor:
To be honest is pretty much nothing I consult with this software it is absolutely amazing I love the statistics on it the graphs all the financial information that you can gain and the simplicity of it all the amount of information you can extract about your business is Colossal.
Contras:
Only downfall was the free tanning app. Not in-depth enough to move with the speed of our company growth. Tanning App was extremely basic. I approached them on many occasions to try and develop it further but it was not possible. There was no tanning applications that were able to integrate with it either. So I had to look for alternative software. Such a shame I really didn’t want to move from Epos now.
Vijay M.
Care plan con
Comentarios:
Ok.
They sold us the caer plan and said you can cancel after 12 months which we have in writing and now they are saying we are not able to cancel so a bit of a con.
Puntos a favor:
Overall easy to use and works for us and the reviews overall we’re positive
Contras:
The customer support is terrible they have no clue how the system works. Have rang 10 time sift the same issue and they have no clue how to rectify the issue so gave up.
Miguel C.
Not meant for middle to large businesses
Comentarios:
I am the shipping and receiving manager for my company. A few of my daily tasks is to post and receive 200+ invoices weekly. Inventory management, market retail adjustments, sales reports, purchase orders, etc. It'd a very busy job. When we first got this EPOS NOW system we started having issues and they informed us the application at the time was unstable and so they switched us over to a web browser format. (First red flag).
Every day I get constant "timed out" errors because their servers have too many users. As I write this review, it's been almost 2 hours now that I can't post and receive any invoice. There's also the too many users are online so your task has been killed pop up. Which literally means "try again".
They are constantly trying to add new features, but don't address and resolve the instability of their service.
There's also a huge problem with the feature "notes" which is where we add the invoice number of every invoice/po entered in to the system. I told them that 90% of these notes are erased from the system days after posting. They said that's not a priority of theirs. So, I told them it's definitely a priority for a market that processes hundreds of invoices weekly. Helps us search entries i.e duplicate invoices, etc.
This system is good for smaller businesses (such as a bar/restaurant). But not for middle to large businesses.
Puntos a favor:
Easy to navigate menu. Seems pretty straight forward.
Contras:
The constant "hang". Unable to connect. They keep adding features to the system without fixing the instability of current features and service connection.
Jeananne W.
POS system suitable for small retail outlets only
Comentarios: Still waiting to resolve outstanding payment issues
Puntos a favor:
POSTouch screen , POS customer display. If it had of worked the intergrated eftpos
Contras:
Unfortunately EPOSnow is not at all suitable for medium to large retail businesses. There are many basic functions it is not capable of doing and those that it is capable of doing mostly require you to download and pay for additional apps. We where not able to do something as basic as print off a customer invoice on A4. It does not recognise duplicate barcodes. The eftpos system that was sold with the product does not work through our store due to its inability to accept the "basic card". Salesman's knowledge of the product was very limited, they are the experts and I feel it should have been up to them to ensure this product meet all of my business model requirements. Very disappointed and have now returned to the old POS system
