--- description: ¿Qué piensan los usuarios de Sinch MessageMedia? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Sinch MessageMedia gracias a Capterra Argentina. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sinch MessageMedia - Opiniones, precios y características - Capterra Argentina 2026 --- Breadcrumb: [Inicio](/) > [Software para envío de SMS](/directory/30842/sms-marketing/software) > [Sinch MessageMedia](/software/150203/messagemedia) # Sinch MessageMedia Canonical: https://www.capterra.com.ar/software/150203/messagemedia Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.com.ar/software/150203/messagemedia?page=2) > MessagEmedia está valorado en todo el mundo en servicios de SMS comerciales, proporcionando una plataforma de mensajería sólida y unificada para los más de 50 000 clientes. > > Veredicto: 53 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Sinch MessageMedia? Sirve a empresas de todos los sectores, desde marcas globales hasta pequeñas empresas, que requieren un servicio fácil de usar y de confianza para comunicarse con las partes interesadas e involucrarlas. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 53 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funcionalidades | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Sinch ## Contexto comercial - **Precio de partida**: US$ 42,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Bélgica, Canadá, Estados Unidos, Nueva Zelanda, Reino Unido ## Funcionalidades - Alertas y notificaciones - Comunicación multicanal - Creación de informes/análisis - Creador de encuestas - Cupones móviles - Envío masivo de mensajes de texto - Gestión de campañas - Gestión de contactos - MMS - Mensajería bidireccional - Mensajería planificada - Modelos personalizables - Personalización de mensajes - Respuestas automáticas - SMS Marketing - Segmentación por público - Third-Party Integrations ## Integraciones (en total: 23) - Act\! - ActiveCampaign - Adobe Campaign - Adobe Experience Manager - Aircall - AroFlo - BigCommerce - Bullhorn ATS & CRM - Covetrus Pulse - Epic - HubSpot CRM - Klaviyo - Mailchimp - Mailjet - NetSuite … y 8 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Asistencia telefónica - Asistencia 24/7 ## Categoría - [Software para envío de SMS](https://www.capterra.com.ar/directory/30842/sms-marketing/software) ## Categorías relacionadas - [Software para envío de SMS](https://www.capterra.com.ar/directory/30842/sms-marketing/software) - [Software para encuestas SMS](https://www.capterra.com.ar/directory/32937/sms-survey/software) - [Herramientas de mobile marketing](https://www.capterra.com.ar/directory/31308/mobile-marketing/software) - [Herramientas de marketing conversacional](https://www.capterra.com.ar/directory/31562/conversational-marketing-platform/software) ## Alternativas 1. [SlickText](https://www.capterra.com.ar/software/155430/slicktext-com) — 4.8/5 (268 reviews) 2. [EZ Texting](https://www.capterra.com.ar/software/145848/ez-texting) — 4.5/5 (273 reviews) 3. [Clearstream](https://www.capterra.com.ar/software/158103/clearstream) — 4.8/5 (689 reviews) 4. [Textmagic](https://www.capterra.com.ar/software/147342/textmagic) — 4.6/5 (260 reviews) 5. [Trumpia](https://www.capterra.com.ar/software/131015/trumpia-2-0) — 4.5/5 (119 reviews) ## Opiniones ### "Sinch: Messaging at its finest" — 5.0/5 > **Nicholas** | *4 de diciembre de 2025* | Empleo y contratación | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Two‑way, conversational messaging — It’s not just one‑way blasts: you can have real conversations over text, support customers, respond to inquiries, and keep the history in a shared inbox — which is great for engagement and support > > **Puntos en contra**: For us, operating at scale or across regions, Sinch offers weak compliance, unsecure routing, — which matters if you’re sending sensitive or critical communications, wish it was better > > Overall there were a lot if good things we appreciate about Sinch messaging — multi channel, 2 way conversational, and automation were a few reasons why we liked it ----- ### "Exceptional customer service and product." — 5.0/5 > **Lori** | *15 de agosto de 2025* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It is a very easy tool to communicate important information to our employees. The customer support is exceptional. When sending messages, I appreciate that I can view the message and send out a test before sending to review, never had that before. I like the features and that it allows us to create templates and insert our company logo or other images. It is also easy to manage and create new contacts. > > **Puntos en contra**: There is really nothing that I can think of. No bad experience and no issues implementing this either. > > It has been a great experience and highly recommend to other companies that are considering this product. I would choose this product over the other messaging service we had if I were new to this tool. ----- ### "Generally positive" — 4.0/5 > **Mark** | *7 de mayo de 2026* | Aviación y aeroespacial | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: Large scale business with global reach and deep resources both within product and support network. Focus on Text messaging which is required. > > **Puntos en contra**: Because it is a global business it doesn't feel like SME customers and the local touch is a priority or focus. > > Generally positive, however the pricing model is not as flexible or attractive for smaller businesses. Aimed at larger markets. ----- ### "Bad technical support" — 1.0/5 > **Arthur** | *22 de abril de 2026* | Administración educativa | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: At first glance, the integration seems solid and ambitious. The interface is user-friendly, and \[sensitive content hidden\], our account manager, is also very pleasant to work with. > > **Puntos en contra**: Very disappointing experience with this service on Zoho CRM. For several weeks, we encountered a critical issue that resulted in duplicate SMS messages being sent, causing significant and unnecessary costs on our side. Despite opening multiple support tickets and clearly explaining the situation, we did not receive any meaningful help or resolution from their team. There was no proactive investigation, no clear communication, and no accountability. In the end, we had to investigate the issue ourselves and identified that it was caused by an automatically generated workflow (created by their integration in Zoho CRM) that was incorrectly configured and resending messages even when they had already been successfully delivered. This is a fundamental flaw that should have been caught and resolved by their support team. To make matters worse, after updating the app, we lost access to the workflow history, meaning we no longer have formal proof—something their team should have helped us secure earlier given the ongoing issue. This situation has caused us financial damage amounting to several thousand euros. As of today, we are still waiting for a proper response, a refund for the duplicated messages, and accountability from their side. Overall, this reflects a serious lack of support, reliability, and professionalism. I cannot recommend this service. ----- ### "Sinch is a Sinch\!" — 4.0/5 > **Karen** | *2 de octubre de 2025* | Hostelería | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Is easy to use - quite intuitive Helps me contact many people at once streamlines my communication on busy days I can be organised and schedule future messages > > **Puntos en contra**: I often think I have return messages when I don't' because the red notification dot stays on most of the day after receiving one reply. Also occasionally if I click into another tab when I'm halfway through a message the message I'm working on gets deleted - perhaps there coudl be a text box "are you sure you want to delete this message/leave this page" - before its actually deleted > > Love it - makes my day-to-day management so much easier and very organised and consistent. It is especially helpful when phone calls are just not possible especially with eh use of google translate embedded into the message system ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.com.ar/software/150203/messagemedia?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.com.ar/software/150203/messagemedia) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados