--- description: ¿Qué piensan los usuarios de Sinch MessageMedia? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Sinch MessageMedia gracias a Capterra Argentina. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sinch MessageMedia - Opiniones, precios y características - Capterra Argentina 2026 --- Breadcrumb: [Inicio](/) > [Software para envío de SMS](/directory/30842/sms-marketing/software) > [Sinch MessageMedia](/software/150203/messagemedia) # Sinch MessageMedia Canonical: https://www.capterra.com.ar/software/150203/messagemedia Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.com.ar/software/150203/messagemedia?page=2) > MessagEmedia está valorado en todo el mundo en servicios de SMS comerciales, proporcionando una plataforma de mensajería sólida y unificada para los más de 50 000 clientes. > > Veredicto: 53 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Sinch MessageMedia? Sirve a empresas de todos los sectores, desde marcas globales hasta pequeñas empresas, que requieren un servicio fácil de usar y de confianza para comunicarse con las partes interesadas e involucrarlas. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 53 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funcionalidades | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Sinch ## Contexto comercial - **Precio de partida**: US$ 42,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Bélgica, Canadá, Estados Unidos, Nueva Zelanda, Reino Unido ## Funcionalidades - Alertas y notificaciones - Comunicación multicanal - Creación de informes/análisis - Creador de encuestas - Cupones móviles - Envío masivo de mensajes de texto - Gestión de campañas - Gestión de contactos - MMS - Mensajería bidireccional - Mensajería planificada - Modelos personalizables - Personalización de mensajes - Respuestas automáticas - SMS Marketing - Segmentación por público - Third-Party Integrations ## Integraciones (en total: 23) - Act\! - ActiveCampaign - Adobe Campaign - Adobe Experience Manager - Aircall - AroFlo - BigCommerce - Bullhorn ATS & CRM - Covetrus Pulse - Epic - HubSpot CRM - Klaviyo - Mailchimp - Mailjet - NetSuite … y 8 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Asistencia telefónica - Asistencia 24/7 ## Categoría - [Software para envío de SMS](https://www.capterra.com.ar/directory/30842/sms-marketing/software) ## Categorías relacionadas - [Software para envío de SMS](https://www.capterra.com.ar/directory/30842/sms-marketing/software) - [Software para encuestas SMS](https://www.capterra.com.ar/directory/32937/sms-survey/software) - [Herramientas de mobile marketing](https://www.capterra.com.ar/directory/31308/mobile-marketing/software) - [Herramientas de marketing conversacional](https://www.capterra.com.ar/directory/31562/conversational-marketing-platform/software) ## Alternativas 1. [SlickText](https://www.capterra.com.ar/software/155430/slicktext-com) — 4.8/5 (268 reviews) 2. [EZ Texting](https://www.capterra.com.ar/software/145848/ez-texting) — 4.4/5 (245 reviews) 3. [Textmagic](https://www.capterra.com.ar/software/147342/textmagic) — 4.6/5 (260 reviews) 4. [Clearstream](https://www.capterra.com.ar/software/158103/clearstream) — 4.8/5 (673 reviews) 5. [Trumpia](https://www.capterra.com.ar/software/131015/trumpia-2-0) — 4.5/5 (116 reviews) ## Opiniones ### "Sinch: Messaging at its finest" — 5.0/5 > **Nicholas** | *4 de diciembre de 2025* | Empleo y contratación | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Two‑way, conversational messaging — It’s not just one‑way blasts: you can have real conversations over text, support customers, respond to inquiries, and keep the history in a shared inbox — which is great for engagement and support > > **Puntos en contra**: For us, operating at scale or across regions, Sinch offers weak compliance, unsecure routing, — which matters if you’re sending sensitive or critical communications, wish it was better > > Overall there were a lot if good things we appreciate about Sinch messaging — multi channel, 2 way conversational, and automation were a few reasons why we liked it ----- ### "Exceptional customer service and product." — 5.0/5 > **Lori** | *15 de agosto de 2025* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It is a very easy tool to communicate important information to our employees. The customer support is exceptional. When sending messages, I appreciate that I can view the message and send out a test before sending to review, never had that before. I like the features and that it allows us to create templates and insert our company logo or other images. It is also easy to manage and create new contacts. > > **Puntos en contra**: There is really nothing that I can think of. No bad experience and no issues implementing this either. > > It has been a great experience and highly recommend to other companies that are considering this product. I would choose this product over the other messaging service we had if I were new to this tool. ----- ### "Bad technical support" — 1.0/5 > **Arthur** | *22 de abril de 2026* | Administración educativa | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: At first glance, the integration seems solid and ambitious. The interface is user-friendly, and \[sensitive content hidden\], our account manager, is also very pleasant to work with. > > **Puntos en contra**: Very disappointing experience with this service on Zoho CRM. For several weeks, we encountered a critical issue that resulted in duplicate SMS messages being sent, causing significant and unnecessary costs on our side. Despite opening multiple support tickets and clearly explaining the situation, we did not receive any meaningful help or resolution from their team. There was no proactive investigation, no clear communication, and no accountability. In the end, we had to investigate the issue ourselves and identified that it was caused by an automatically generated workflow (created by their integration in Zoho CRM) that was incorrectly configured and resending messages even when they had already been successfully delivered. This is a fundamental flaw that should have been caught and resolved by their support team. To make matters worse, after updating the app, we lost access to the workflow history, meaning we no longer have formal proof—something their team should have helped us secure earlier given the ongoing issue. This situation has caused us financial damage amounting to several thousand euros. As of today, we are still waiting for a proper response, a refund for the duplicated messages, and accountability from their side. Overall, this reflects a serious lack of support, reliability, and professionalism. I cannot recommend this service. ----- ### "Generally positive" — 4.0/5 > **Mark** | *7 de mayo de 2026* | Aviación y aeroespacial | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: Large scale business with global reach and deep resources both within product and support network. Focus on Text messaging which is required. > > **Puntos en contra**: Because it is a global business it doesn't feel like SME customers and the local touch is a priority or focus. > > Generally positive, however the pricing model is not as flexible or attractive for smaller businesses. Aimed at larger markets. ----- ### "Happy Client" — 5.0/5 > **Maryanne** | *10 de agosto de 2025* | Propiedad inmobiliaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: What I like most about Sinch MessageMedia is its user-friendly interface and the reliability of its messaging platform. It makes communicating with clients fast and efficient, and the automation features helped streamline our workflows. The support team is also responsive and helpful whenever we needed assistance. > > **Puntos en contra**: The template system setup in the SMS Messaging function as we still have to prepare the templates ahead of sending them and proof prepare them ahead of sending the messages > > As an Arrears Officer, Sinch MessageMedia has been an invaluable tool in streamlining our arrears management process. The platform’s ease of use and reliable SMS delivery have allowed me to communicate with Lot owners quickly and effectively, reducing delays in payment follow-ups and improving overall response rates. One of the standout benefits is the ability to automate reminders and personalize messages, which helps maintain a professional yet approachable tone. This has led to more timely payments and fewer escalations. The reporting and analytics features also provide clear visibility into message delivery and engagement, allowing us to track performance and refine our communication strategies. Sinch MessageMedia has significantly enhanced our operational efficiency, reduced manual workload, and supported better outcomes in arrears recovery. We highly recommend it to any property management team looking to improve their communication and arrears processes. ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.com.ar/software/150203/messagemedia?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.com.ar/software/150203/messagemedia) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados