BroadVoice Cloud PBX

¿Qué es BroadVoice Cloud PBX?

Broadvoice provides modern communication systems for more meaningful connections.

Communicate, collaborate and grow with Broadvoice’s business communications cloud platform, including phone, SMS, video, and chat.

Our suite of products is ideal for small to medium sized businesses that need an efficient and easy-to-use platform to connect with their internal teams or customers.

¿Quién usa BroadVoice Cloud PBX?

Small-Medium-Enterprise Business

¿Dónde se puede implementar BroadVoice Cloud PBX?

Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil)

Sobre el proveedor

  • Broadvoice
  • Ubicado en Northridge, EE. UU.
  • Fundada en 2005
  • Asistencia telefónica
  • Chat

Países disponibles

Estados Unidos

Idiomas

inglés

Sobre el proveedor

  • Broadvoice
  • Ubicado en Northridge, EE. UU.
  • Fundada en 2005
  • Asistencia telefónica
  • Chat

Países disponibles

Estados Unidos

Idiomas

inglés

Imágenes y vídeos de BroadVoice Cloud PBX

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Vídeo de BroadVoice Cloud PBX
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Comparar el precio de BroadVoice Cloud PBX con productos similares

BroadVoice Cloud PBX

US$ 10,00/mes
Versión gratuita
Prueba gratis
US$ 14,99/mes
Versión gratuita
Prueba gratis
US$ 10,00/mes
Versión gratuita
Prueba gratis
N/D
Versión gratuita
Prueba gratis

Funciones de BroadVoice Cloud PBX

  • Acceso móvil
  • Alertas y notificaciones
  • Análisis en tiempo real
  • Archivos de audio y vídeo bidireccionales
  • Autorizaciones basadas en roles
  • Chat en vivo
  • Chat y mensajería
  • Colaboración entre varios usuarios
  • Comunicaciones unificadas
  • Comunicación multicanal
  • Conexiones SIP
  • Conexión VoIP
  • Conferencias
  • Conferencias de audio y vídeo
  • Conferencias telefónicas
  • Creación de informes de llamadas
  • Creación de informes en tiempo real
  • Creación de informes y estadísticas
  • Creación de informes/análisis
  • Creación de marca personalizable
  • Desvío de llamadas
  • Disposición de llamadas
  • Distribución automática de llamadas
  • Enrutamiento de llamadas
  • Extensiones virtuales
  • Gestión de centros de atención telefónica
  • Gestión de colas de espera
  • Gestión de contactos
  • Gestión de la comunicación
  • Gestión de listas de llamada
  • Gestión de reuniones
  • Grabación a demanda
  • Grabación de llamadas
  • Grupos de llamada
  • Herramientas de colaboración
  • Identificador de llamadas
  • Informes personalizables
  • Integraciones de terceros
  • Integración de telefonía informática
  • Mensaje de voz
  • Mensajería SMS
  • Panel de actividades
  • Reconocimiento IVR y de voz
  • SMS Marketing
  • Seguimiento de interacciones
  • Seguimiento de llamadas
  • Selección de llamadas
  • Supervisión de llamadas
  • Supervisión en tiempo real
  • Transcripción de mensaje de voz
  • Transmisión de voz online
  • Uso compartido de archivos
  • Videoconferencia

Alternativas a BroadVoice Cloud PBX

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Reúnete con cualquier persona en cualquier dispositivo de escritorio, navegador, dispositivo móvil o dispositivo de video en cualquier lugar del mundo.

Opinones de BroadVoice Cloud PBX

Evaluación media

En general
4,6
Facilidad de uso
4,5
Atención al cliente
4,4
Funcionalidades
4,4
Relación calidad-precio
4,3

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
76%
4
14%
2
10%
King
King
VP, Corporate Administration & Marketing en EE. UU.
Usuario de Linkedin verificado
Hostelería, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Great Product supported by an even greater team

5,0 el año pasado

Puntos a favor:

This software provides the highest quality, with dependable and trusted service. The feature and benefits are easy to use and the value for price paid is phenomenal. We were able to double the number of phones for the same prices as what we were paying another provider.

Contras:

The product was so easy to set up and use and the training provided was great. Can't find anything that I do not like about this software.

Chris
Consultant en EE. UU.
Telecomunicaciones, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Broadvoice should be an option you look at!

5,0 el año pasado

Comentarios: I love Broadvoice's Cloud PBX from top to bottom. A solid product and very highly recommend it.

Puntos a favor:

Broadvoice Bhive / Cloud PBX is a great, easy to use UC software application. It's easy for the customer and it's easy for the administrator and/or I.T. person to navigate through and use. With all of the major features needed in a UCaaS platform, Broadvoice combines great functionality, and use on cell phones desktop, laptop and ipad.

Contras:

Interface could be designed a little better, more eye appeal, but overall it works great and no issues.

Donald
Owner en EE. UU.
Contabilidad, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Be very careful, the support is terrible

2,0 hace 2 años

Comentarios: I am very busy and do not have the hours required to get everything set up. You are really on your own with this company. It took months to get it close to where I wanted it and I mistakenly went ahead and approved the porting of my numbers. I should not have done that, in fact I should have cancelled the entire deal when I realized they were not paying attention.

Puntos a favor:

If it worked as it should it could be very nice, unfortunately it does not. Getting support is a joke!

Contras:

Support and the team that set it up. I made it very easy for them and provided a PowerPoint that was very detailed. It was almost like they never even looked at what I sent them. They do not care bout you after they get your signature on that contract.

Mark
Senior Partner en EE. UU.
Servicios financieros, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Great Offering for Cloud PBX

5,0 el año pasado

Comentarios: Outstanding customer service and design.

Puntos a favor:

Simple to use, deploy and manage. Has served us well for many years.

Contras:

What I wanted improved seemed to be addressed in B-Hive. We migrated to that offering now.

Jason
Office Manager en EE. UU.
Ha utilizado el software durante: No especificado
Fuente de la reseña

Far and away, the best option for phone service

5,0 hace 7 años

Comentarios: The long and short of it is that we have a small business and were paying over $400/mo for six landlines through a traditional phone company. We tried VOIP (to save around $200/mo), and had a nightmarish experience with another company. We were ready to go back to the landline company and just pay the extra because it wasn't worth it to us to have spotty service where calls to customers and vendors would be dropped. Reliability was more valuable to us than saving money. I heard an advertisement for Broadvoice on the radio and decided to give them a call. I got paired up with Lauren, who was making a lot of promises that I assumed she wouldn't be able to keep--especially after my initial experience with VOIP, and the fact that her prices were about the same as they were with that other company. She assured me that I would be given time to check it out, and that if I didn't like it, I could return it for a full refund. So, we gave it a shot. The reality of the whole situation is that I probably owe Lauren and the other members of the Broadvoice team a huge apology, because not only did she keep her promises, but every single expectation I had was absolutely shattered. We can do things with our phone system that we could never do before. We don't drop calls. Ever. The cost is half of what it was with the traditional system, and in the rare event that I need to talk to someone at Broadvoice about tweaking my configuration & service, I have real phone numbers, where I get to talk to real people. I know their names. They are incredibly helpful, and always very friendly. I cannot recommend this service enough, and I cannot say enough good things about the people that work for Broadvoice. ...and just to be clear, I don't work for them, nor do I get paid to say these things. I feel so strongly about how Broadvoice has helped my office become more efficient (and saved me a ton of money) that I just really enjoy spreading the word about how great this company is. I deal with a lot of people and a lot of vendors that simply never live up to their word. Broadvoice is the exception to the rule.