--- description: ¿Qué piensan los usuarios de Atera? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Atera gracias a Capterra Argentina. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Atera - Opiniones, precios y características - Capterra Argentina 2026 --- Breadcrumb: [Inicio](/) > [Software para Proveedores de servicios (MSP)](/directory/30921/msp/software) > [Atera](/software/144309/atera) # Atera Canonical: https://www.capterra.com.ar/software/144309/atera Página: 1 de 19\ Siguiente: [Página siguiente](https://www.capterra.com.ar/software/144309/atera?page=2) > Supervisión y gestión remotas (RMM), automatización de servicios profesionales (PSA) y acceso remoto: felicidad informática en un solo lugar. > > Veredicto: 453 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Atera? Los clientes que usan este sistema son proveedores de servicios gestionados (MSP), empresas de asistencia de TI, revendedores de valor agregado (VAR) y personal de soporte de TI. Para los clientes, Atera no es solo un software todo en uno, sino una solución que cambia todo su modelo comercial. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 453 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funcionalidades | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Atera - **Ubicación**: Tel Aviv, Israel - **Constitución**: 2011 ## Contexto comercial - **Precio de partida**: US$ 129,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, español, francés, inglés, italiano, portugués de Brasil - **Países disponibles**: Alemania, Argentina, Australia, Austria, Brasil, Bélgica, Canadá, China, Dinamarca, España, Estados Unidos, Estonia, Francia, India, Irlanda, Israel, Italia, Japón, Lituania, México y 9 más ## Funcionalidades - Acceso desatendido - Acceso remoto y monitoreo - Alertas y notificaciones - Alerts/Escalation - Análisis de vulnerabilidades - Asistencia al cliente - Base de datos de clientes - Chat y mensajería - Comunicación multicanal - Control/Acceso remoto - Controles o permisos de acceso - Copia de seguridad y recuperación - Creación de informes para TI - Escaneados automáticos - Facturación - Gestión de SLA (Service Level Agreement) - Gestión de auditorías - Gestión de configuración - Gestión de flujos de trabajo - Gestión de implementación - Gestión de incidentes - Gestión de la base de conocimiento - Gestión de parches - Gestión de problemas - Gestión de recursos informáticos - Gestión de tickets - Gestión de toda la red - Gestión de versiones - Gestión del conocimiento - Herramientas de colaboración - Implementación automática de parches - Importación y exportación de datos - Monitorización y gestión remota - Métricas de rendimiento - Panel de actividades - Panel de comunicaciones - Para MSPs (Proveedores de servicios gestionados) - Portal de autoservicio - Programación del mantenimiento - Real-Time Data - Real-Time Monitoring - Registros de eventos - Remote Update/Installation - Seguimiento de activos - Seguimiento del comportamiento - Seguimiento horas/gastos - Supervisión - Third-Party Integrations - Uso compartido de archivos - Uso compartido de la pantalla … y 33 características más ## Integraciones (en total: 21) - AnyDesk - Bitdefender GravityZone - Chocolatey - Cisco Duo - Domotz - Emsisoft Business Security - Google Calendar - IRONSCALES - IT Glue - Keeper Security - LogMeIn Miradore - Ninite Pro - Okta - OpenText Core DNS Protection - QuickBooks Desktop … y 6 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia 24/7 - Chat ## Categoría - [Software para Proveedores de servicios (MSP)](https://www.capterra.com.ar/directory/30921/msp/software) ## Categorías relacionadas - [AI IT Agents](https://www.capterra.com.ar/directory/34833/ai-it-agents/software) - [Software para Proveedores de servicios (MSP)](https://www.capterra.com.ar/directory/30921/msp/software) - [Software para gestión informática](https://www.capterra.com.ar/directory/10001/it-management/software) - [Software de gestión de parches informáticos](https://www.capterra.com.ar/directory/10017/patch-management/software) - [Software para servicios informáticos](https://www.capterra.com.ar/directory/30672/it-service/software) ## Alternativas 1. [ManageEngine Endpoint Central](https://www.capterra.com.ar/software/170018/manageengine-desktop-central) — 4.6/5 (1822 reviews) 2. [Action1](https://www.capterra.com.ar/software/180609/action1-rmm) — 4.9/5 (238 reviews) 3. [Pulseway](https://www.capterra.com.ar/software/141792/pulseway) — 4.7/5 (310 reviews) 4. [NinjaOne](https://www.capterra.com.ar/software/165889/ninjaone) — 4.7/5 (296 reviews) 5. [N-central](https://www.capterra.com.ar/software/13803/n-central) — 4.2/5 (253 reviews) ## Opiniones ### "Lessen downtime and increased confidence of the clients" — 4.0/5 > **Lucas** | *26 de marzo de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: The real-time monitoring feature has been very important in shifting from a reactive mode of managing IT to a proactive one. Alerts regarding the system problems enable early control actions which helps to avoid the development of critical problems in the system. > > **Puntos en contra**: The alert system sometimes provides false alarms that lead to investigations that are not necessary. Adjusting the sensitivity settings may minimize such cases and increase efficiency of operations.​ ----- ### "Automation and insights given have led to enhanced efficiency" — 3.0/5 > **Martin** | *26 de marzo de 2025* | Ingeniería industrial o mecánica | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Incorporating Atera’s AI assistant has brought about a delightful change in automating among my operations. I have benefited from reduced wasted time on issues that could have taken me a lot of time to figure out by myself while the AI comes up with solution.​ > > **Puntos en contra**: I have experienced some discrepancies with its diagnostic results from time to time and they have to be manually checked. Addressing these disparities, could be possible by improving the algorithms that the AI uses in making its calculations. ----- ### "A leading per tech licenced RMM" — 5.0/5 > **Kelly** | *4 de junio de 2024* | Seguridad informática y de redes | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like it being all in one place and intuitive to use. The new addition of AI to help with tickets is great built-in support for remote. Makes it easier to connect clients. > > **Puntos en contra**: The inability to add month-to-month Technicians is if you’re on a yearly commit > > We’ve had a great experience with a terror and a happy that we switched to them. We’ve rolled our ticketing system into theirs as well, so that everything’s in one spot for tracking and reporting back to our clients. It’s been a great for our organization highly recommend it. ----- ### "Atera is good enough for what I pay I guess." — 4.0/5 > **Alison** | *14 de enero de 2026* | Marketing y publicidad | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: What I like best about Atera is that it is cost-effective for a one-man shop such as myself because I cannot afford the larger enterprises systems. The scripting generally functions properly and the lightweight nature of the agent makes it possible for me to install it on my client's older computers, which they will not upgrade. Atera gives me the opportunity to maintain low overhead costs; I did find the automation function worked as expected and didn't crash the entire dashboard. > > **Puntos en contra**: What I dislike most about Atera is that there are too many clicks required to simply initiate a remote connection. To get into the machine I first must choose the computer, then click the "connect" button, then click an additional pop-up to enter the remote desktop, which is frustrating when I'm under a deadline. I've found support for Atera to be extremely slow to respond. I submitted a ticket regarding a script that would not run and when their response came back weeks later, I had either fixed it myself or given up. In addition, the file transfer functionality within Atera is lacking in that I wish to send a file without initiating a full remote session and thus disturbing the user. > > Atera solves the problem of needing to physically visit each site to patch the operating system. As well, Atera is saving me money due to its no-charge per-agent model. I can manage the chaos of my clients' networks without the need to hire another technician which will help save me money. Lastly, Atera prevents me from having to explain to my clients why they should run updates and instead I simply force those updates to run in the background. ----- ### "Decent product, but remote access needs improvement" — 3.0/5 > **Kian** | *8 de junio de 2026* | Tecnología y servicios de la información | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: Atera is fairly easy to navigate and has a decent layout for ticket management, patch management, and keeping devices organised. It gives you the main tools you need in one place, and for basic day-to-day IT support it can be useful. > > **Puntos en contra**: The product feels quite average overall. The biggest issue for me is the remote access software, which can be unreliable at times. Connections are not always smooth, performance can feel slow, and it can make supporting users more frustrating than it should be. Some areas also feel like they need more polish. > > My overall experience with Atera has been okay, but not amazing. It does the basics and can help with ticketing, monitoring, and patch management, but the remote software lets it down. For the price, I would expect a smoother and more reliable experience. It is usable, but there is definitely room for improvement. ----- Página: 1 de 19\ Siguiente: [Página siguiente](https://www.capterra.com.ar/software/144309/atera?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.com.ar/software/144309/atera) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados