17 años ayudando a las empresas argentinas
a elegir el mejor software

¿Qué es Sumac?

Sumac es el único software de recaudación de fondos que incluye formularios personalizables de donación en línea, marketing por correo electrónico integrado y más de una docena de opciones adicionales para elegir. ¡También integra Quickbooks y Fundful para recaudar fondos de igual a igual!

¡Perfecto para organizaciones medianas y grandes que desean todo en una sola solución!

¿Quién usa Sumac?

Tiene una solución para todo tipo de organizaciones sin ánimo de lucro. * grandes, medianas, pequeñas. * servicios humanos, artes y cultura, organizaciones de la salud, educación, medio ambiente y servicios de atención para animales.

Sumac Software - 1
Sumac Software - 2
Sumac Software - 3

¿Tienes dudas sobre Sumac? Compara con una alternativa popular

Sumac

Sumac

4,3 (117)
US$ 49,00
mes
Versión gratuita
Prueba gratuita
167
3
4,1 (117)
4,1 (117)
4,6 (117)
VS.
Precio inicial
Opciones de precios
Funcionalidades
Integraciones
Facilidad de uso
Relación calidad-precio
Atención al cliente
No se han encontrado precios
Versión gratuita
Prueba gratuita
82
1
3,9 (419)
3,7 (419)
4,1 (419)
Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

Otras alternativas interesantes a Sumac

Blackbaud Raiser's Edge NXT
Funcionalidades más valoradas
Gestión de donantes
Procesamiento de pagos
Seguimiento de donaciones
Microsoft Excel
Funcionalidades más valoradas
Acceso sin conexión
Herramientas de colaboración
Importación y exportación de datos
ProClass
Funcionalidades más valoradas
Base de datos de miembros
Inscripción de clases
Procesamiento de pagos
AFAS Software
Funcionalidades más valoradas
Creación de informes/análisis
Gestión de inventarios
Gestión de nóminas
Bonterra Development + Digital
Funcionalidades más valoradas
Gestión de donantes
Para organizaciones sin ánimo de lucro
Seguimiento de donaciones
Caspio
Funcionalidades más valoradas
Gestión de flujos de trabajo
Migración de datos
Planificación y programación de proyectos
Jotform
Funcionalidades más valoradas
Campos personalizables
Creación y diseño de formularios
Formularios personalizables
AssoConnect
Funcionalidades más valoradas
Contabilidad
Directorio de miembros
Gestión de cotizaciones
ToucanTech
Funcionalidades más valoradas
Base de datos de miembros
Gestión de donantes
Gestión de membresías

Opinones de Sumac

Evaluación media

En general
4,3
Facilidad de uso
4,1
Atención al cliente
4,6
Funcionalidades
3,9
Relación calidad-precio
4,1

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
49%
4
39%
3
9%
2
3%
1
1%
Usuario verificado
Usuario de Linkedin verificado
Sistema judicial, 501-1.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Mi experiencia usando Sumac

5,0 el año pasado

Comentarios: El software Sumac es una herramienta de gestión para organizaciones sin fines de lucro que permite administrar datos, comunicarse con donantes, gestionar proyectos, realizar informes y mucho más.

Puntos a favor:

Esta muy bien porque la herramienta permite administrar sus datos, comunicarse con sus donantes, gestionar sus proyectos, realizar informes y mucho más.

Contras:

Muy buen servicio y utilidad por el momento.

Crystal Wacker
Crystal Wacker
Reach UP Magazine en EE. UU.
Usuario de Linkedin verificado
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

The IT guys have been great and very helpful.

4,0 hace 7 años

Comentarios: Accuracy. Mail merge. Email mail merge. Donations management. Excellent. They understand the work of a non-profit.

Puntos a favor:

It is accurate. Based on the cloud and reasonable for all you get. I can customize the columns, data that I need which is quite different from other non-profits. I can have different "offices" which really helps with the multiple projects that I am responsible for.

Contras:

I still need help in using the Campaign feature. It might be me, but I haven't quite got that figured out.

Lois
Usuario de Linkedin verificado
Gestión de organizaciones sin ánimo de lucro
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: GetApp

We looked long and hard to find appropriate software.

4,0 hace 9 años

Comentarios: We are a non-profit ministry and needed software that tracks donors/donations, accommodates product sales, tracks memberships and renewal dates, and handles event tracking. It is VERY CHALLENGING to find non-profit software for a mid sized organization that handles all of these functions. Sumac does all of this in addition to being a very affordable solution. Also, we needed rather extensive custom programming to handle some of our more specialized batch processing functions. Sumac did the custom programming for us. I think one of the most compelling reasons to use Sumac is their customer service and support. I have done business with a large number of software companies during my career and few if any have been as responsive to customer needs as Sumac.

Puntos a favor:

If support is paramount, Sumac is a great choice. Sumac covers a broad scope of functions, including donations, memberships, sales and events. The software is very easy to use. Built in import functions are very user friendly and very complete. Transferring data into Sumac from another system is not difficult and the error checking before import is very good. Contact history is strong and allows drill downs into all the underlying documents. Contact records allow the addition of extra user-defined tabs and fields which is a great asset.

Contras:

Inventory tracking functionality could be more robust. Mail merges currently allow links between contacts and one other view, such as donations, memberships, etc. It would be helpful if more than one additional view would be supported. Reports could be improved, but this problem is easily resolved with a good report writer that links with an ODBC driver.

Nancy
Finance Administrator en Canadá
Servicios individuales y familiares, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

TOO Expensive

3,0 hace 2 años

Comentarios: Tech staff are helpful

Puntos a favor:

I like that you can do reports and have it for different categories, the tech support staff are helpful

Contras:

Beware: We have had two exuberant price increases of almost $100.00 each time. We are only a small charity so this has had a huge impact on us. We had a 4500 donation capacity but only had 3000 donors in our database and they bumped us to 6000 donors and our price jumped by almost $100.00 for a 2nd time. There were no improvements to the program with these price increases. I asked to be dropped to a 4000 donor capacity and was told we had to sign a new contract. Before the last price increase they would have dropped our package to a 2000 donor capacity but being small with few staff; we did not have the time or man power to eliminate 1000 donors. After 2 price increases I am very unhappy with the product and would not recommend it. It was a great product for $100.00 month, but not for $267.00

Usuario verificado
Usuario de Linkedin verificado
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Thrilled with the highly customizable functionality of SUMAC & wonderful customer service support.

4,0 hace 7 años

Comentarios: Universal usefulness for nonprofit work, customized fields and data tracking, unified database across multiple departments within the whole organization, relatively simple-to-use interface, fantastic and responsive customer service and training, and so much more!

Puntos a favor:

The ability to customize the software for every need we have, from volunteer records, student progress tracking, donor management, and everything in between!

Contras:

There is a slight learning curve for anyone not already familiar with manipulating reports from raw data, but the training, customer service, and tutorial videos are extremely helpful in building those skills for full software functionality.

Brett
Brett
Manager, Development and Communications en Canadá
Usuario de Linkedin verificado
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Okay.

4,0 hace 7 años

Comentarios: Nothing special.

Puntos a favor:

Fairly easy to customise, fairly intuitive, once gets into it. Search Builder is nice, once understood.

Contras:

Cluttered. For example, Having all gifts in the same group as any other notes and points of donor contact is rather frustrating due to the cluttered nature. Likewise the Contacts page- much prefer single Search field, then a full list which is searched. And I have no idea if there's an easy way to see direct mail statistics (i.e., % of responses, average raised based on responses, etc.). That's a feature I've become very accustomed to and am missing greatly. Not a bad donor database; but honestly? It's not DonorPerfect.

Usuario verificado
Usuario de Linkedin verificado
Gestión de organizaciones sin ánimo de lucro, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: GetApp

Customizable, easy to set up, affordable

4,0 hace 7 años

Puntos a favor:

There's a wide variety of add-ons you can choose and our custom module works great. The website integration is seamless and saves us a lot of time. The pricing is reasonable and customer service is great.

Contras:

The web forms (for website integration) are not as customizable as I thought they would be; you can't change certain fields or add much intro text. Full usability requires intermediate HTML skills, which is currently an issue for us so we're still using an email app as well.

Usuario verificado
Usuario de Linkedin verificado
Artes escénicas
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Sumac is a great value if you are a small nonprofit, even for an arts organization.

4,0 hace 7 años

Puntos a favor:

It is very basic and easy to use. The support is great. It is also on the cloud. Reporting is great for most functions.

Contras:

We were never able to integrate our ticketing and donations so have to import everything from other systems. We were not able to batch import so it is very time-consuming. Same is true of our marketing email.

Jeffrey
Jeffrey
Director en Canadá
Usuario de Linkedin verificado
Internet, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: GetApp

Sumac is Customizable, but Cumbersome

3,0 hace 7 años

Puntos a favor:

It's a good product overall. You can customize it to do what you need it to do. It takes awhile to get set up and going, but once everyone in your organization has been trained you should be clear sailing.

Contras:

PCI Compliance isn't included which means each nonprofit is responsible for keeping up with PCI Compliance. This has been a nightmare for one organization I work with.

Christopher
Christopher
Director of Finance and Human Resources en Canadá
Usuario de Linkedin verificado
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

It has helped modernize our donation and course procedures.

4,0 hace 7 años

Comentarios: Improved data tracking and reporting. Time savings.

Puntos a favor:

The software is easy to use. I personally did not do any training with it, but I am able to go in and access data whenever I need.

Contras:

With any software, there are limits to the customization. Sumac has been great in providing some customization, but we are a very unique organization and sometimes it is difficult to fit what we need into a software.

Narmin
Narmin
Usuario de Linkedin verificado
Gestión de organizaciones sin ánimo de lucro
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña
Fuente: GetApp

Customer focused company!

5,0 hace 9 años

Comentarios: Sumac has been a fantastic productivity enhancer that results in us getting more done with less time invested. We are always looking for ways to be more donor centric and this is another great multiplier of those effects. I also have the highest respect for customer focused companies who take the time to actually listen, but when they act on suggestions words can't describe my appreciation. The Sumac team has earned our respect and business for a job beyond well done.

Joanne
administrator en Canadá
Gestión de organizaciones sin ánimo de lucro, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Sumac has been extremely helpful to our organization to track our client and donor database.

4,0 hace 7 años

Puntos a favor:

I especially like the facility for reporting. I like how it interfaces with other programs such as Excel and Simply Accounting. I also love how it does automatic credit card transactions.

Contras:

I can honestly say that It has been rare that I have had issues with this program. It has always been because of my lack of knowledge of it's capabilities. A phone call will usually clear up any issues I have. The only problem we have encountered is to link our website donations to the program. We are still not sure where this glitch lies.

Mary
Development Manager en EE. UU.
Ha utilizado el software durante: No especificado
Fuente de la reseña

Intuitive isn't usually a word used with databases. It is with Sumac.

4,0 hace 9 años

Comentarios: We are a small, non-profit, educational foundation based in Northern California. Prior to having Sumac, we maintained all our donor records in Quick Books and on Excel spreadsheets. Needless to say, that method made generating reports and extrapolating useful data a tedious task. Since installing Sumac, we operate so much more efficiently now. Multiple users at a time can access data in real time for quick answers to questions that would have normally taken hours, sometimes days, to get. Intuitive isn't usually a word used with databases. It is with Sumac. For the most part, almost anything you need to do on Sumac can be figured out due to it's user-friendly interface and design. And if you can't figure it out, there are hundreds of video tutorials that show you step-by-step how to get the task done. When a video tutorial just isn't enough, we call Sumac's technical support. They are OUTSTANDING. They are knowledgeable, friendly, patient and professional. It's so reassuring to know that if you need help, there is a live person available to walk you through what you need. SUMAC LISTENS TO YOU. Recently we discovered that we had many duplicate records in our database. Batching them together two-by-two to resolve the duplicates was taking a lot of our valuable time. We contacted Sumac to ask if there was a way that this process could be streamlined. Sumac worked on a fix and has now just updated their entire system to be able to accommodate resolving four records at once. Because of a suggestion we made, they rolled out an improvement that will now benefit all Sumac users. This type of boutique service is why we love Sumac and why we are grateful to have them on our team.

Colleen
Managing Director en Canadá
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Sumac is a great option for not-for-profit organizations that are looking for database management.

4,0 hace 7 años

Comentarios: management of 5000 items in a database; tracking attendance, sending newsletters, and tracking donations and issuing tax receipts, sending mailouts

Puntos a favor:

A great way to manage show attendees, we like that we can track who has donated and who has seen performances and what dates; contact types are very useful, as is the search builder function.

Contras:

Very difficult and time consuming to upload batch information, especially if we do it infrequently enough that we need to relearn each time. Not intuitive in that way, annoying that you have to go through and have events set up first before you can attach an email or campaign to them - not very flexible in that way and requires you to always remember how the system works and the multiple steps involved with each new data capture.

Alysa
Executive Director en Canadá
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

We use Sumac because it consolidates member and donor data in one place at a reasonable rate.

3,0 hace 7 años

Puntos a favor:

I think the history tab, where I can see an entire person's donation, membership and communication history in one place.

Contras:

I don't like that it's not terribly flexible and that the web integrations aren't mobile compatible. I also don't like that online membership purchases require a log in before purchasing, which is a barrier to getting more people.

Amanda
Community Engagement Coordinator en Canadá
Gestión de organizaciones sin ánimo de lucro, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Sumac is quite easy to use and has great support staff

4,0 hace 7 años

Puntos a favor:

The website integration is great and easy to use. It has saved us a lot of time and money. It is great that users are able to sign in with their login

Contras:

I wish you were able to build your own reports. It can be difficult to pull the information I need in a timely manner

Amanda
Program Director en EE. UU.
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Sumac has been very useful with my everyday tasks for our adult literacy program.

4,0 hace 7 años

Puntos a favor:

I like that I'm able to keep track of all my students activities in one place. I'm able to track and log any and all communications, their records, any book distributions, book inventory, and so much more.

Contras:

I do have some trouble with reports, where one area of Sumac doesn't speak to the other. I also don't like that I can't delete/dropping a student from one area without deleting their whole history.

Chad
Director en Canadá
Arte y artesanía, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Good value for the price for not for profit organizations. It does everything that we need it to do.

5,0 hace 7 años

Puntos a favor:

Excellent features and value for the price, especially for not for profit organizations who do not have a lot of funds but really need and can benefit from this software. Excellent customer support, not a long wait either.

Contras:

Sorting and queries are complicated and not as automated or easy as I would like and there are some limitations.

Deb
Development Director en EE. UU.
Instituciones religiosas, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: SoftwareAdvice

Sumac is not easy to use. There are to many steps to create thank yous.

1,0 hace 7 años

Comentarios: I couls not reccomend this software.

Puntos a favor:

The new reports are fine. The data entry is easy. I like that it is in the cloud. The telephone support is very helpful.

Contras:

You can not export to excel. You cannot delete mistakes. You are not able to make custom reports, with name, address and donation amount.

Elizabeth
Church Administrator en Canadá
Gestión de organizaciones sin ánimo de lucro, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Using SUMAC to record donations to our church has freed up time to focus on other tasks.

4,0 hace 7 años

Comentarios: Increased time to do other things, great reports, easy tax receipt preparation, simple updates to donors' information, tracking pledges, and ability to move someone from active to inactive and back again so I don't have to input their info again.

Puntos a favor:

SUMAC is easy to use. Recording gifts and preparing tax receipts is simple. The reports are a great way to double-check donations each month.

Contras:

I cannot think of anything I don't like about SUMAC. it is so much better than what I used previously.

Rob
Executive Director en Canadá
Organización cívica y social, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: SoftwareAdvice

An OK Program

4,0 hace 7 años

Puntos a favor:

It did seem to have a lot of options. I found that the short period that I did look at Sumac (we purchased it, but in the end did not use it because some of the other issues outweighed continuing the use of it). It had decent records, and I liked that you could enter a lot custom ifnormation

Contras:

The biggest thing I did not like was in order generate the tax receipts was you needed to use Mail Merge. In fact, that was the one reason we did not use the program long term. It was too time-consuming.

Hilary
Producer at Crow's Theatre
Ha utilizado el software durante: No especificado
Fuente de la reseña

Cost-effective, easy-to-use, flexible and improves Crow's organizational capacity.

3,0 hace 13 años

Comentarios: Sumac fits our needs: it s cost-effective, easy-to-use, flexible and improves Crow's Theatre's organizational capacity.

Puntos a favor:

I can attest that improved efficiency in our data management and communications in the last five years is directly associated to Sumac. Most notably, it has assisted our strategies to more fully integrate audience development and private sector fundraising campaigns. When I recommend Sumac to colleagues at other not-for-profit organizations, the first thing I endorse is their terrific customer service which seems in tune and crafted perfectly for organizations with limited overhead and resources. Sumac support staff are responsive, approachable, knowledgeable, caring and willing to adjust programs so that they work for our organization, rather than our organization working around their system.

Contras:

Nothing specific.

Caron
Comptroller en Canadá
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Sumac is a difficult program to navigate and the cost of a basic platform is extremely high.

3,0 hace 7 años

Puntos a favor:

It has the ability to generate Charity Receipts It is usable as a stand-alone customer relations program

Contras:

Generating Charity Receipts is not an easy task - coding is always an issue The software cost is not designed for smaller charitable organizations Terminology for reporting is not consistent with the accounting/bookkeeping profession

Marcia
Financial Assistant en Canadá
Gestión de organizaciones sin ánimo de lucro, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

I find SUMAC easy to use and the customer service great.

5,0 hace 7 años

Comentarios: User Friendly

Puntos a favor:

The system was easy to setup - very user friendly. Easy to change as requirements change. The custom support is very friendly and helpful. Training is a huge bonus.

Contras:

Reports. I would like to create and save custom reports. The built in reports do not allow different optionss

Kate
Director of Marketing en Canadá
Bellas artes
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: SoftwareAdvice

Took our Segmentation to a whole new level

4,5 hace 8 años

Puntos a favor:

Sumac is powerful and customizable. With a little prep work, we were able to take limited information from our (separate) box office and turn it into a strong patron database that we can slice into innumerable segments for precise messaging and campaigns. I was also quite pleased to see feedback I'd made to Sumac turned into a real product feature.

Contras:

The interface is a little cumbersome, but not unusually so for a software in this category.