Namely

" As an HRIS Namely is as good as it gets. Works out of the box but it does adapt to your workflows"

Puntos a favor: As an HRIS Namely is as good as it gets. After using many other platforms in the past, I can say that Namely provides an easy to use platform that works out of the box but offers a great deal of customization to fit your workflows. They are constantly releasing new features and improvements that are visible and useful with a support staff that is always ready to help. Having HRIS, Payroll and Benefits in one place and dedicated client rep and dedicated benefits rep is definetely hard to beat.

Contras: Integration between payroll and HRIS is a work in progress that still needs work. I am confident they will continue to improve it moving forward.

"Great Service"

Comentarios: In the beginning, there were a few bumps in the road. But once we were assigned a team like [SENSITIVE CONTENT HIDDEN] we were all set. These three are the dream team as I call them. They have the answers and if not they will ensure they get you the answers. We have been extremely pleased with how they continue to provide us with the best customer service a client can ask for. They have enabled us to utilize the system to the fullest.

Puntos a favor: I find the Help Community to be a great asset and feature when you are looking for. quick response. I have to say with all that is happening with COVID-19 Namely has been on top of every new law.

Contras: The ability to run reports and headcount.

"Namely HRIS"

Comentarios: Excellent

Puntos a favor: I love the viewability of the site for our staff.

Contras: Back end functionality and learning. Lots of e-learning but we have admin users who need to be able to have a walk through while they are on their machine to understand. Namely does however, do a good job of having plenty of YouTube videos that show you the walk through.

"Avoid at all costs"

Comentarios: Terrible - service reps do not know the system, standard payroll practice, let alone any questions. Service tickets get lost, takes months for resolution of more complex tasks and extreme micromanagement

Puntos a favor: It's pretty. There is really no other pro.

Contras: HRIS:
No proper Leave tracking for maternity/paternity, jury duty, bereavement leave ETC
There's no way to see a PTO accrual history
Employees are not alerted when their address format is invalid
Only one set of holidays - UK sees all US Holidays
When reporting structure changes you have to make MANUAL changes in Namely Payroll IN ADDITION to doing a mass upload in the HRIS
Doesn't auto track history of Job titles
Need to manually assign PTO to employees not automatic
Leave approval amends, not sent
Lack of point in time reporting
Does not auto assign pay group based on the type of pay entered Payroll:
You can't retract partial payments
Had to print W2s and sort through employees that electronically consented and send out those that did not
"We have to do all of the calculations manually when there is a comp change in the middle of a pay period "
Invalid addresses prevent us from proceeding with payroll
We are unable to easily add "time and a half" for employees who work on holidays
Takes weeks to add a new department code
Tax withholdings do not flow seamlessly from HRIS to Payroll
If we need to Mark an employee as FICA tax exempt we need have to reach out to Namely as only they can do this
Employee ID do not flow over to HRIS
Manually have to add holiday pay for employees does not flow into payroll
You have to manually exclude employees from payroll once terminated Time and attendance:
Time card entry is tedious
PTO doesn't communicate to Payroll
You have to man

"HR and payroll 'amped up'"

Comentarios: Great team, good support. Really have enjoyed and benefited from the Broker Team at Namely.

Puntos a favor: I think the ease of use for all users was a main factor. Keeps the team engaged, connected and really enjoy the ability to manage PTO all in one spot.

Contras: Think sometimes there are a couple of suggestions by a minority that get a lot of attention and maybe it isn't something that needed to get focused on right away or maybe more discussion so the functionality works better for all.