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¿Qué es Ignition?

Practice Ignition es una potente forma de dirigir negocios centrados en el cliente. Crea y supervisa propuestas con contratos y cartas de participación integrados, factura a los clientes con opciones de pago variables (pagos recurrentes, por única vez, etc.) y obtén información empresarial importante; todo en un solo lugar. Luego puedes automatizar las tareas de contabilidad y el flujo de trabajo mediante integraciones. Practice Ignition te ayudará a conseguir más clientes, mejorar el flujo de efectivo, agilizar la incorporación de clientes y pronosticar el éxito de tu empresa.

¿Quién usa Ignition?

Cualquier empresa que envíe propuestas para involucrar a sus clientes.

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Opinones de Ignition

Evaluación media

En general
4,7
Facilidad de uso
4,6
Atención al cliente
4,8
Funcionalidades
4,5
Relación calidad-precio
4,5

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
74%
4
25%
3
1%
2
1%
Beth
Beth
Administrator en EE. UU.
Usuario de Linkedin verificado
Contabilidad, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Best Proposal Software Available!

5,0 hace 4 años

Comentarios: It has been so easy to work with Practice Ignition, and anytime I can't figure out how to do something, our account manager [SENSITIVE CONTENT HIDDEN] has been really quick to help me! He even created a workflow map for our process which showed us what we needed to work on/could automate to help our business even more!

Puntos a favor:

We initially switched to Practice Ignition because it had the ability to collect payments when clients signed proposals plus it could do the reoccurring billing for us at the same time instead of us having to set it all up in QB. Clients can update their own payment settings, an the proposal process is really easy. Recently, they made changes which allow us to present multiple options within one proposal, as well as do variable billing and it has made things even better! Their support and webinars are incredibly helpful and we are so glad we switched to them! They really understand what we need for proposals and the bulk creation through support will definitely be helpful when tax season comes!

Contras:

The thing we liked the least was we couldn't send options within the same proposal like we did in our old proposal software, but that's changed now! I think the only other issue we really still have is the ability to collect international payments

Feroz
Accountant en Australia
Contabilidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Amazing Product for Accountants/Bookkeepers alike

5,0 hace 7 meses

Comentarios: My business has grown over 200% since i started this platform and the payment process has been smooth and very effective one.

Puntos a favor:

You have proposal , Document manage, and digital signature along payment system. it basically solved 4 problems in one platform

Contras:

the time it takes money and distribute from banking of a client as opposed to credit card.

Dwayne
Officer en EE. UU.
Contabilidad, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Watch Your Chargebacks

2,0 hace 6 años

Comentarios: It's going to be easier and to be more in control of my clients since it doesn't matter there's no recourse once Practice Ignition chooses to believe the other person instead of the people paying for the service. I can do the same thing and work directly with any challenges instead of just sucking it up and losing thousands more.

Puntos a favor:

After getting used to it, it didn't seem bad at first but then the charge backs hit without any formal notice nor warning.

Contras:

A former client said they didn't receive the services, Practice Ignition asked me to defend the potential charge back but then it was a waste of my time to do anything because they took back the entire amount, on top of already having charged me for the merchant fees.

Respuesta de Ignition

hace 6 años

Hi Dwayne, My name is Tom Maxwell and I'm on the leadership team at Practice Ignition. I'm truly sorry you had this experience but please allow me to clarify your concerns here: Unfortunately, your client disputed your charge which initiated an immediate reversal by the clients' bank. Immediate reversals are completely out of our control, which is no different to any payment processor, (including Intuit, as an example: https://intuit.me/2JNFyzg). As soon as we were made aware of the dispute, we immediately contacted you, and as a standard practice, we offered to submit evidence on your behalf. We also asked you to submit more evidence that the dispute had been resolved between you and your client, to strengthen your case. You declined to take up this offer. Dwayne, please know we are here to help in circumstances that fall outside our control. We are sorry your experience went this way and we hope that we have the opportunity to win back your trust again.

Brian
Principal en Australia
Contabilidad, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Ignition has changed our future processes

5,0 hace 9 meses

Comentarios: We've found the Ignition product to be of benefit in that our processes are automated and standardized throughout the organization, which has improved our efficiency and assisted in minimizing staff required for this task.

Puntos a favor:

Ignition provides a seamlessly automated platform for billing and proposal generation

Contras:

The initial setup of templates, in our case, was quite specific and involved significant time at the management level

Nyoro
Construction Manager en EE. UU.
Construcción, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Ignition Makes Proposal Management Efficient

5,0 hace 9 meses

Puntos a favor:

I like the efficiency of the features of this proposal management software. Ignition is so accurate.

Contras:

I see no difficulties when using Ignition. Ignition is so amazing.

Alfio
IT Consultant en EE. UU.
Hospital y atención sanitaria, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Ignition Is a Great Proposal Management Tool

5,0 hace 10 meses

Puntos a favor:

I like the efficiency of this proposal management solution. Ignition has been easy to use and reliable.

Contras:

I do not have dislikes for Ignition. Ignition is amazing.

Carla
Manager en Canadá
Contabilidad, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Saves time and provides transparency to clients

5,0 hace 7 meses

Puntos a favor:

This tool has made it easier and more efficient to communicate the terms of our engagements to clients, while ensuring that we have a clear record of the client reviewing and signing off on these terms.

Contras:

With so many subscription costs these days, we had to weigh whether the benefits outweigh the annual cost of the product.

Rita
Director en Australia
Contabilidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Great Software Tool for Onboarding Clients

4,0 hace 11 meses

Comentarios: Ignition has made proposal process easy and fee collections as well. Allowing for budgeting and cashflow consistency.

Puntos a favor:

The ease of having it all in one place and the ease of onboarding new clients and newing existing.

Contras:

Expensive compared to my other digial software licenses.

Nathan
Business Development Manager en EE. UU.
Contabilidad, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Easy to use, Comprehensive Solution with great support

5,0 hace 6 meses

Comentarios: Very positive, very robust and valuable tool for our company.

Puntos a favor:

Easiest to use and Intuitive, also makes it easy for clients to read, approve and pay quickly. Also, support from our Rep is outstanding.

Contras:

Can't think of anything. Software is easy to access, set up and use daily with no issues.

Dan
Manager en RU
Contabilidad, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Ignition started

4,0 hace 6 meses

Comentarios: Very good, nice programme. Assistance is always available and widely used.

Puntos a favor:

User simplicity and page outlook. Refreshing colours and wide access range.

Contras:

Slow loading pages and too far range of info.

Daniel
Director of Business Development en EE. UU.
Contabilidad, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Automating billing

5,0 hace 9 meses

Puntos a favor:

Automation, multi user, web browser based

Contras:

Ability to customize needs to be more robust

Amy
Firm Manager en EE. UU.
Contabilidad, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Great Experience w/ Ignition

5,0 el año pasado

Puntos a favor:

Having proposals and billing all in one place.

Contras:

The credit card fee was the only initial drawback.

Matt
Business Owner en Australia
Contabilidad, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Ignition is a must for client contract management

5,0 hace 11 meses

Puntos a favor:

The platform is very user friendly. I love the ability to set up engagement periods of direct debit. This improves my company cash flow substantially.

Contras:

Ignition is on the expensive side. I wish it could be more affordable.

Will
Owner en EE. UU.
Consultoría de gestión, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Ignition works wonderfully

5,0 hace 2 años

Comentarios: Excellent tool for overall contract management, with a great client experience.

Puntos a favor:

Ease of use for the clients, and able to control some of the payment options. Clients managing their own CC expirations etc is also nice. Also, the recurring billing I don't have to execute each month - the system just does it.

Contras:

Initial template setup can feel daunting, but using their help and customer service can speed past that process.

Gary
Director en RU
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Bags of functionality but simple and easy to use

5,0 hace 2 años

Comentarios: We needed a system that would allow us to easily send out our contracts and obtain signatures. This system allows us to do this and more.

Puntos a favor:

The product is easy to set up with your own products and contracts and the process for creating proposals and contracts is simple and highly configurable. It's a system that is packed full of features and yet it isn't out of reach of the smaller business.

Contras:

None that I can think of. The simple interface makes it a pleasure to use.

Darcy
Customer Relations & Marketing en EE. UU.
Contabilidad, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Makes Receiving back Signed Proposals So Quick & Easy!

5,0 hace 2 años

Puntos a favor:

In other years we would have to work so hard to get signatures for Engagement Letters but with this systems there is no chasing clients around. They have to sign and accept the Proposal & Engagement prior to us doing any work.

Contras:

We are still pretty new to Ignition, as we use more aspects of the Software we may find things that work better for us.

Graham
CEO en Sudáfrica
Contabilidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Ignition is one of the key programmes in my app stack

5,0 hace 2 años

Comentarios: Been amazing from the first call to current use

Puntos a favor:

The ease of use and the in-depth onboarding made sure my templates were ready and easy to access. It allows me to send through proposals quickly and track if or how often they have been viewed

Contras:

In South Africa, we don't yet have stripe to its not linked to any other subscription payment method compatible in South Africa

Katy
Accounting Support Officer en Australia
Contabilidad, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Amazing and Easy to Use Software

5,0 hace 3 años

Comentarios: We have been using it for around 2 years now and it has made giving life so much easier! Sending and giving quotes to clients as well as detailed description of all of our services has made it so much smoother.

Puntos a favor:

Definitely the ability to make payment/conditions around when clients pay. It makes it very flexible. It is also quite easy to use, in particular the classic PI.

Contras:

I haven't had much training with the New Proposal Editor but it is quite a lot to look at.

Peter
Director en Australia
Contabilidad, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Engagement letters on Steroid makes getting paid FUN!

5,0 hace 2 años

Comentarios: great tool freat support its a value add, you know when the sales guys start talking ROI and comapring the time savings then your eyes glaze over cause you know obviously its not as good cause they have to work to sell it, ..... well Ignition app really does give an ROI without having to

Puntos a favor:

makes it easy to prepare, send and get paid, whilst making the client aware of exactly what you are doing and what is expebted of THEM

Contras:

only like to be able to have 2 or more signatories but that is minor issue

Chris
Client Relationship Manager en EE. UU.
Contabilidad, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

I absolutely love Practice Ignition

5,0 hace 4 años

Comentarios: Practice Ignition has made engaging with our clients a seamless process. We deal with a large volume of clients and with how easy and efficient the systems are, we are able to quickly send proposals, collect payment with virtually no administrative burden, and have great reporting around every step of the process. I can not recommend this product enough, it is truly one of my favorite programs that we work with inside of our firm and the the support team is just as great to work with! Thank you so much!!

Puntos a favor:

- Fast - Intuitive - Option to collect payment in order to sign - Low amount of admin needed - Amazing support team, fast turn around - Scalable - Open to feedback, they actually listen!!

Contras:

I legitimately do not have a single con that I would give. the only thing even close would be there is not currently a way to display a discount for a service item directly from the standard cost of the service. This is something that I have left feedback on and is already slated to be adjusted in a future update. to my previous point, they actually listen to feedback which is amazing.

Diane
MD en RU
Contabilidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

PI has been a game changer for our business in a period of growth

5,0 hace 4 años

Comentarios: We were spending a lot of time on engagements, especially as a growing practice. We also were making mistakes (as using word) and PI has proved invaluable. We started using it in 2017 and would highly recommend to businesses who need to engage clients / send terms of business etc.
We link with XPM and Xero, and I think we need to iron out a few issues (mostly XPM related!), but could not be without it. What used to take a few hours and not look great, now takes 5 minutes and creates a great first impression. We attach our brochure and kick of the process of engagement / job set up / invoicing etc.
Also better control over changes in terms etc - just one place to keep up to date.

Puntos a favor:

A one stop shop for a great looking engagement letter that links to our job management system, creating the jobs and importing the client info.

Contras:

I look forward to more features being added with the integration with XPM, so recurring dates can be more flexible, budgets imported against jobs. But I am confident this is advancing all the time which is great.

Danii
Team Leader of Accounting Services en Australia
Contabilidad, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Ignition Review

5,0 hace 3 años

Comentarios: Overall, our experience with Ignition has been extremely positive and well received. It has streamlined our internal workflow, onboarding and engagement processes to facilitate better delivery of value services to our clients.

Puntos a favor:

Client engagement process together with workflow integration with our practice management system is seamless and efficient. The client user experience has been positive and the automatic fee collection is a convenient and welcomed feature.

Contras:

Reporting functions are very basic. Limited capacity to easily and readily identify which proposals require manual invoicing - "On Completion".

Mitchell
Director en Australia
Contabilidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Kaizen Business Adsvisory Review

5,0 hace 3 años

Comentarios: Hands down one of the best subscriptions in the accoutning nindustry

Puntos a favor:

Automation into Xero, and automated recurring invoices

Contras:

Time it takes for fgunds to clear into business account

Katrina
Katrina
Senior Accountant en Australia
Usuario de Linkedin verificado
Contabilidad, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

A great product

5,0 hace 6 años

Comentarios: It has allowed us to move from the more traditional time billing system to a fixed fee program that clients seem to really like. One day we won't need timesheets and this will help us get there!

Puntos a favor:

I love this program for ease of use. it does what it needs to. I can set quotes to be sent out and when they are accepted they fill in bank details to do direct debit. I don't need to do anything else. I love the new update for recurring billing so I don't have to send out new annual fee quotes if we agree that the same price is still relevant.

Contras:

I possibly don't use it to its full capacity as when we started using it the software was very basic but the new updates are making it a bit better. I don't have much negative to say.

Usuario verificado
Usuario de Linkedin verificado
Servicios financieros, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

The BEST Payment Processor / Engagement software

4,0 hace 6 años

Comentarios: Great and their customer service is excellent.

Puntos a favor:

It's saved me a ton of money in two instances where a client tried to back out of paying for work that was already in process or completed. I have an accounting firm with larger clients. I have the software set up to only accept ACH, which gives me more control over refunds / charge backs. I love that it has everything together: the engagement letter, the scope of work and the payment all in one.

Contras:

The user design is just ok. It's not bad but there's a lot of manual data entry in the beginning.