15 años ayudando a las empresas argentinas
a elegir el mejor software

¿Qué es TimeTap?

A menudo los proveedores de servicios pierden llamadas de clientes potenciales y pasan horas enviando correos electrónicos para recordatorios o seguimiento en medio del ajetreo de las actividades para hacer crecer su negocio. Esta solución de programación de citas online es como un carrito de compras para servicios. Elimina las llamadas perdidas y los problemas de no presentación al permitir que los clientes administren sus propias citas. Las empresas pueden incrustar un programador en su sitio web y personalizar las notificaciones por correo electrónico para que se envíen automáticamente.

¿Quién usa TimeTap?

Profesionales independientes y pequeñas y medianas empresas con grandes ofertas de citas y reservas cada mes.

TimeTap Software - 1
TimeTap Software - 2
TimeTap Software - 3
TimeTap Software - 4
TimeTap Software - 5

¿Tienes dudas sobre TimeTap? Compara con una alternativa popular

TimeTap

TimeTap

4,5 (243)
US$ 28,45
mes
Versión gratuita
Prueba gratuita
144
7
4,3 (243)
4,4 (243)
4,6 (243)
VS.
Precio inicial
Opciones de precios
Funcionalidades
Integraciones
Facilidad de uso
Relación calidad-precio
Atención al cliente
US$ 20,00
mes
Versión gratuita
Prueba gratuita
123
49
4,6 (5.625)
4,7 (5.625)
4,7 (5.625)
Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

Otras alternativas interesantes a TimeTap

Acuity Scheduling
Funcionalidades más valoradas
Acceso móvil
Confirmación y recordatorios
Reserva en línea
OnceHub
Funcionalidades más valoradas
Confirmación y recordatorios
Reserva en línea
Sincronización de calendario
Timely
Funcionalidades más valoradas
Acceso móvil
Programación
Programación de citas
Square Appointments
Funcionalidades más valoradas
Confirmación y recordatorios
Gestión de calendarios
Reserva en línea
Calendly
Funcionalidades más valoradas
Confirmación y recordatorios
Reserva en línea
Sincronización de calendario
Mindbody
Funcionalidades más valoradas
Acceso móvil
Programación a tiempo real
Reserva en línea
Salesforce Sales Cloud
Funcionalidades más valoradas
Contactos compartidos
Para equipos de ventas/organizaciones
Seguimiento de clientes
Setmore
Funcionalidades más valoradas
Acceso móvil
Reserva en línea
Sincronización de calendario
Salesforce Service Cloud
Funcionalidades más valoradas
Base de datos de contactos
Gestión de colas de espera
Historial de cliente

Opinones de TimeTap

Evaluación media

En general
4,5
Facilidad de uso
4,3
Atención al cliente
4,6
Funcionalidades
4,3
Relación calidad-precio
4,4

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
64%
4
27%
3
7%
2
1%
1
1%
Jennifer
Jennifer
Executive Director en EE. UU.
Usuario de Linkedin verificado
Cuidado de la salud mental
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

A+ software that's infinitely customizable with top-notch support from an ethical, big-hearted team.

5,0 hace 6 años

Comentarios: Because of this software, we are able to execute the vision of our social enterprise to fight the opioid crisis without the prohibitively costly overhead associated with having human schedulers & administrators. We would have had to raise a much higher fundraising target in order to be able to run operations if it weren't for the flexibility and ease of use we found in TimeTap.

Puntos a favor:

As a non-profit that provides free, longterm support to those healing from opioid addiction, we had very specific time management needs for our volunteer "Listeners" to schedule meetings with people healing from an addiction crisis. Listeners will be meeting with program participants in public locations like libraries and coffee-shops in multiple cities, and each volunteer has to set and manage their own availability. It was also important to us to be able to craft the public-facing messaging in a way that was both clear and non-shaming, and that software that was built for staff-client relationships didn't make our program participants feel like patients in the medical system. We thought this would be an impossible task, but TimeTap not only figured it out, they made it feel easy. I am still amazed by how quickly and effectively they helped us integrate our needs into an effective, working service. The software has been built in such a way that every facet of interactions between users in your scheduling system can be customized and optimized. There were a number of functionalities I didn't anticipate needing, and aspects of the work process I didn't think about customizing until we actually saw it in action. TimeTap support was there every step of the way to help us figure out how to tweak, adjust and clarify.

Contras:

The only downside I've experienced (as a non-technical person) with this software is that it can be hard to understand the logic of different settings and where specific gears are located on the back-end. I think, however, that this is just a necessary symptom of highly customizable software. TimeTap manages this incredibly well, in my opinion, by having an incredibly rich (and search sensitive) library of user documentation -- including screen-capture videos that show you step-by-step how to find what you're looking for. Their support team is also very responsive and friendly and I've never had trouble getting in touch with them on short notice for both quick and complicated questions.

Respuesta de Lumaverse Technologies

hace 6 años

Thanks so much, Jennifer, for the kind and thoughtful review! It's been a pleasure helping you and the SeekHealing team -- you all are making a big difference in the world!

Jamie
CEO en Canadá
Arquitectura y planificación, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

3 years with timetap. Looking forward to many more

5,0 el año pasado

Comentarios: It has been a great experience. From the start we have learned so much and have created a very large database and complicated ordering process.

Puntos a favor:

Online scheduling,client email conformation and status change triggers

Contras:

Industry specific limitations. Mobile app would be nice (a working one)Calendar syncing issues over the years. Nor allowing travel time. Those issues seem to have been fixed (yay!)Zip code filtering for Canada with a large amount of postal codes would be nice

Bea
SHINE Liaison en EE. UU.
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Support Help today.

4,0 hace 2 meses Nuevo

Puntos a favor:

Ease to use, but unsure of change made by myself I found the help and [sensitive content hidden] was great and helped to feel more at ease with my changes. I more confident in my ability to use system, knowing there is online support available to me.

Contras:

Changes take too long to complete. Too many screens to manage one change, appts, reports, support, staffing, locations, etc.

Mike
sales and bike fitting en EE. UU.
Comercio minorista, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Bike fitting appointment challenges

3,0 hace 6 años

Comentarios: I don't feel having customers schedule a time to have a very personal service like Bike Fitting works with this application. Getting your bike tuned up makes more sense. Imagine trying to schedule a doctor appointment with a sore arm. Without some questions it could be a pulled muscle or bruise... or a heart attack. This assumes the customer knows what service will suit their needs. Often the customer chooses the least expensive option.

Puntos a favor:

sync's with Google accounts. Able to see multiple days/weeks quickly. Nice customer data base if we enter it. Customer entry is not so consistent. Really think it could work well for our education programs as well as service if we put a larger chunk of time allotted on our part (assume the bike is in worse shape than customer thinks it is!)

Contras:

Customer problems setting up appointments- not consistently letting a customer know they have NOT REGISTERED fully, also same situation sometimes sends the fitter an email, sometimes blocks off the time even though not registered properly. Setting up fitter availability is too complicated- needs to be a calendar that is not open until the fitter goes on a calendar and opens up times- our schedules are not consistent due to staffing and outside commitments. Customers need to have a way to leave the fitter a note about questions or to have the fitter call to talk more about options (ie- I currently do not have a bike, but want to get more info to choose the most appropriate sized bike.) Does not tell customer what to bring to fitting. Not easy to follow up with customer without doing some digging on the timetap website to change an appointment, especially if customer puts in wrong phone number, no email, wrong address etc.

Respuesta de Lumaverse Technologies

hace 6 años

Hi Mike, So sorry to read about the issues you experienced here trying to get TimeTap set up for Freewheel. We did just release some updates to how fitters can add their availability this past weekend which may change/improve some of the issues you were explaining here. I'd love to show these to you if there is a time in the coming weeks we can get on the phone together. You can book a support call with me at https://www.timetap.com/online-support-call.html and we can look at some of these items. I know one of the big requests we've gotten from businesses like yours is to allow add ons to appointments which is something we are working on for 2019. We can discuss some of the enhancements you might like as well on the support call. Thanks, Lucy

Junighter
Program Manager en EE. UU.
Gestión de organizaciones sin ánimo de lucro, 501-1.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Program Manager

5,0 el mes pasado Nuevo

Comentarios: Great experience working within Time Tap. Having the ability to utilize the program with multiple outcomes

Puntos a favor:

The ease and flexibility to schedule client appointments

Contras:

Various options to complete the same task