15 años ayudando a las empresas argentinas
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¿Qué es mycloud PMS?

Deja de preocuparte por el PMS que deberías elegir para encontrar un hotel. El PMS de mycloud ofrece características que son comparables con los sistemas tradicionales en la propiedad, pero es mucho más fácil de usar. Se interconecta con la mayoría de los canales de reserva en línea para reducir el esfuerzo manual y eliminar las reservas perdidas. mycloud también adopta nuevas tecnologías, como las redes sociales y la informática móvil, y ofrece informes y analíticas inigualables con seguridad mejorada. Te ofrece tecnología futura sin el riesgo financiero.

¿Quién usa mycloud PMS?

El PMS de mycloud está diseñado para atender todo tipo y tamaño de propiedades, desde alojamientos con desayuno, posadas, casas de huéspedes, complejos turísticos, moteles, hoteles, hoteles boutique, campamentos, apartamentos, cadenas de hoteles y mucho más.

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¿Tienes dudas sobre mycloud PMS? Compara con una alternativa popular

mycloud PMS

mycloud PMS

4,4 (29)
US$ 8,00
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Versión gratuita
Prueba gratuita
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4,4 (29)
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4,4 (29)
VS.
Precio inicial
Opciones de precios
Funcionalidades
Integraciones
Facilidad de uso
Relación calidad-precio
Atención al cliente
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Versión gratuita
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4,5 (55)
4,4 (55)
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Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Opinones de mycloud PMS

Evaluación media

En general
4,4
Facilidad de uso
4,4
Atención al cliente
4,4
Funcionalidades
4,5
Relación calidad-precio
4,7

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
55%
4
38%
3
3%
1
3%
Usuario verificado
Usuario de Linkedin verificado
Hostelería, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

An Excellent Cloud Based Software

5,0 hace 2 años

Puntos a favor:

User Friendly & Easy Interface. It covers entire areas to input data

Contras:

Page change can be a little more quick and speedy

Respuesta de Prologic First

hace 2 años

Hello mycloud user, Thanks for the awesome review. We are glad to hear that you are satisfied with our software. Best Regards, mycloud Team.

Thomas
General Manager en India
Hostelería, 501-1.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

My Cloud for Hotels and Resdorts

5,0 hace 2 años

Comentarios: The overall experience has been great. I have already recommended the software to a few of my collogues in the industry.

Puntos a favor:

Ease of Use, deployment and customer Support.

Contras:

Needs to more Industry related functions like CMMS, Shop software for curio shops with inventory.

Respuesta de Prologic First

hace 2 años

Thomas, we appreciate your support and we value your feedback. Thank you!

Manvinder
Accounts Manager en India
Hostelería, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Excellent Software with Great Customer Support

5,0 hace 2 meses

Puntos a favor:

Before using mycloud software, we were struggling to manage reservations and keeping track of availability, rates and guest information etc. However, with mycloud PMS, all of this information is easily accessible and organised in one place, saving us time and reducing the risk of errors. In addition to the convenience of the platform, I have also been very impressed with the customer support team at mycloud. Whenever I have had questions or issues, they have been quick to respond and provide assistance. They have also been proactive in suggesting ways to optimise our use of the platform and increase my bookings.

Contras:

Collaborations with external interfaces as an add-on are certainly useful, but given the international nature, they are sometimes need to find region specific partners for the best collabration.

Nick
President en EE. UU.
Ha utilizado el software durante: No especificado
Fuente de la reseña

The WORST property management system I've seen in my 20+ year carrer

1,0 hace 8 años

Comentarios: We recently took over an Independent Hotel that used MyCloud. I enter every situation with an open mind, trying to find the good in just about everything. I simply can NOT say anything good about this system. I only gave each area a 1 star review because I had to. There's NO stars for this in my book! As we all know customer support for ANY Property Management System is essential!!!! MyCloud provides you with a chat window option ONLY! Which sounds wonderful except, we've waited 48 hours in some instances to receive a response. This simply doesn't work when you're trying to run a hotel, check a guest in and encounter a problem. How anyone could operate a functioning hotel like this is beyond me! My next major issue is the fact that they have NO training manuals, no "how to" manuals and continuously point you to "on-line videos". They have sent an "FAQ" which again tells you nothing about loading rates, changing user's authority etc. It's fine for how to check someone in or check someone out but anything more than that and you are sent to Youtube to search for a video which does NOT pop up when you search for "My Cloud Rate Loading" or any variation of that. There are SO many other, better systems out there in the same price point or slightly higher. Keep in mind, you get what you pay for!! If you want something that's cheap, with no frills and terrible support, this is a GREAT system. If you're looking for a PMS that is user friendly, has support that will help you when you need it then you will certainly have to look for another PMS.

Respuesta de Prologic First

hace 8 años

Hello Nick, I am really sorry about the support issue, you are absolutely right: it shouldn¿t take this long to respond, and I completely understand how frustrated you are. I¿d be frustrated too. Nick, I have looked into your complaint and realised that the property owner did not issue us instructions authorizing access for new management, so all chat operators treat such queries as general queries, but if operator realises that he has missed a request and that has come in from a subscribed user, (identified from email) support ticket is raised and our support team will reach out to authorised hotel user. I did go through call logs and I believe, my team member Kevin did reach out to Ms.Lyla and front desk staff at same time. Apart from chat services, our subscribed users also have access to dedicated phone support, usually system admin of hotel has this access, in this case Ms.Lyla. Product manuals are available to all subscribed users and a copy was given to Ms.Gayle Woodruff.

Dhanraj
Asst Accounts Manager en India
Hostelería, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Intuitive Solutions for Hoteliers

5,0 hace 2 meses

Puntos a favor:

I personally like the easy to use interface, Managing rates is very easy and it's synchronization with booking.com and agoda etc is seamless, and the support service is outstanding.

Contras:

As I mentioned all matters were handled professionally, but I am sure that there is always room for improvement.