17 años ayudando a las empresas argentinas
a elegir el mejor software
N-central
¿Qué es N-central?
La plataforma de gestión y supervisión remota SolarWinds® N-central® está diseñada para ayudar a los proveedores de servicios gestionados (MSP) a manejar redes complejas con facilidad. Con una amplia automatización y opciones de configuración en profundidad, funciones de seguridad como la gestión de antivirus y parches, y copia de seguridad integrada, N-central está diseñado para ayudar a las empresas MSP a gestionar de forma eficiente redes intrincadas desde una plataforma fácil de usar.
¿Quién usa N-central?
Crecientes proveedores de servicios de TI y proveedores de gestión de servicios (MSP)
¿Tienes dudas sobre N-central?
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N-central
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Opinones de N-central
A must have as a RMM solution for any MSP.
Comentarios: Easy to use and learn. A must have for our clients where time is of the essence when an incident occurs where downtime is business threatening.
Puntos a favor:
The ability to automate as much as possible is key in our business. Using maintenance scheduling is one of the most important features and was key to choosing this product over others.
Contras:
I wish there were more integrations with other industry software.
It may not be the best, but it's not worth switching.
Comentarios: It's better than many of the RMMs out there if you need good scripting and patch management. The Sentinel 1 integration was terrible and the backup integration is not great either.
Puntos a favor:
The automation policies you can create deploying software offer a lot of power and flexibility in terms of variables you can set by side and time scheduling.
Contras:
Take control is painful to use after using Connectwise Control. I've also had an open issue with the RPD protocol under Take Control that has been open for months unresolved.
Covid-19 - reduction of services applied after 5 years during a pandemic.
Comentarios: Over all they are very good at taking your money and over the years have been hard to communicate with. It’s all sales sales sales.
Puntos a favor:
Over the years this software has been hit and miss, we would spend a lot of time trying to get errors fixed. It was getting better, they also keep changing the sales rep that deals with me. When they call they talk about a different business and advise the customers name and customer to me. It’s happened twice!
Contras:
The biggest thing I didn’t like was when they removed remote control from my essential Licence’s. To make it worse it was done over the covid-19 pandemic. they are asking me to buy Licence’s and I have refused. We are social distancing and this has made it stressful for myself and my customers.
Respuesta de N-able
hace 4 años
Hi Phillip, I'm very sorry that you are unhappy. Our decision to remove remote control from N-central Essentials licenses was made months before the COVID-19 outbreak. We believe Professional N-central licenses provide the proper remote monitoring and management capability that workstations and servers require. We understand that remote work and therefore remote control is very important for you right now. Therefore, we have offered SolarWinds Take Control Plus, a standalone remote support solution, free of charge for 90 days. In addition, for a limited time, Take Control Plus licenses also come with 25 additional end-user accounts (for a total of 35) for partners to extend to employees and clients. Simply complete this form before June 30, 2020 https://www.solarwindsmsp.com/products/take-control/trial You may also be interested in these resources to help you navigate this unprecedented time: www.solarwindsmsp.com/covid-19-resources Be well. - Shelley O'Brien, N-central PMM
Alternativas consideradas:
Reliable software for support, inventory, etc.
Comentarios: Having used N-Central for over two years now, I can say with confidence that we get our money's worth out of it. There are numerous features that should meet the needs of most IT professionals. For desktop support, asset management, machine information and patch management, N-Central is top notch. We've been utilizing it more and more in different areas as time passes.
Puntos a favor:
We use this for remote support moreso than anything. Overall, that's where we get the most bang for our buck. Very reliable in that regard, with little to no input needed from the end user. Also works well for inventory purposes, along with seeing the stats on a certain machine, what programs are installed, etc. The reporting features are also a big plus!
Contras:
Occasionally we have issues installing it on Windows 11 machines, but as time passes, that seems to be happening less and less. Another issue is being able to automatically deploy software to computers. It's a great feature, unless said software is over 100mb. That's been an issue in the past and I wish they would raise that limit.
Alternativas consideradas:
Powerful RMM Tool, Reporting Can Be Improved
Comentarios: Overall, we have been very happy with the product. It does require some investment in configuration, but that investment allows for a very powerful product. I have been extremely impressed with N-Central management's willingness to help ensure our deployment is successful.
Puntos a favor:
N-Central is very powerful and customizable. Configuration is very granular and allows experienced administrators to configure almost limitless monitoring. N-Central staff has gone above and beyond what was expected to make sure our deployment is successful.
Contras:
Reporting could be improved. The reporting interface is very basic and requires a separate Microsoft Windows SQL server to use. From speaking with contacts at N-Central, this system is planned to be replaced in the very near future.
