¿Qué es DEAR Systems?

Integrado con QuickBooks Online y Xero, es adecuado para pequeñas y medianas empresas en los sectores de venta minorista, venta mayorista, fabricación y producción de alimentos que tienen requisitos para administrar los niveles de inventario. La solución cubre todo el ciclo empresarial de la gestión de inventarios. Los minoristas de Shopify, Magento, Amazon y eBay integran los sistemas DEAR para más que solo administrar sus inventarios. DEAR Inventory proporciona características que te brindan la información que necesitas para administrar los costos y maximizar la rentabilidad.

¿Quién usa DEAR Systems?

Fabricantes, mayoristas/distribuidores, minoristas y operadores de comercio electrónico.

¿Dónde se puede implementar DEAR Systems?

Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil)

Sobre el proveedor

  • DEAR Systems
  • Fundada en 2012
  • Asistencia telefónica
  • Asistencia 24/7
  • Chat

Países disponibles

Afganistán, Albania, Alemania, Andorra, Angola y otros 224

Idiomas

chino, chino tradicional, inglés

Sobre el proveedor

  • DEAR Systems
  • Fundada en 2012
  • Asistencia telefónica
  • Asistencia 24/7
  • Chat

Países disponibles

Afganistán, Albania, Alemania, Andorra, Angola y otros 224

Idiomas

chino, chino tradicional, inglés

Imágenes y vídeos de DEAR Systems

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Vídeo de DEAR Systems
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Comparar el precio de DEAR Systems con productos similares

DEAR Systems

US$ 325,00/mes
Versión gratuita
Prueba gratis
US$ 295,00/mes
Versión gratuita
Prueba gratis
US$ 279,00/mes
Versión gratuita
Prueba gratis
US$ 61.320,00/mes
Versión gratuita
Prueba gratis

Funciones de DEAR Systems

  • Acceso móvil
  • Alertas y notificaciones
  • Aplicación móvil
  • Auditoría de inventario
  • Base de datos de clientes
  • Base de datos de contactos
  • Búsqueda/filtro
  • CRM
  • Catalogación/Categorización
  • Compras y recepción
  • Conciliación bancaria
  • Contabilidad
  • Contabilidad central
  • Contabilidad de acreedores
  • Contabilidad de deudores
  • Control de calidad
  • Control de inventario
  • Controles o permisos de acceso
  • Creación de informes financieros
  • Creación de informes y estadísticas
  • Creación de informes/análisis
  • Creación de marca personalizable
  • Cuentas de clientes
  • Códigos de barras/RFID
  • Datos en tiempo real
  • Equipamiento
  • Facturación
  • Gestión 3PL
  • Gestión de activos fijos
  • Gestión de almacén
  • Gestión de artículos
  • Gestión de cadena de suministro
  • Gestión de comercio electrónico
  • Gestión de descuentos
  • Gestión de documentos
  • Gestión de facturas
  • Gestión de gastos
  • Gestión de impuestos de ventas
  • Gestión de ingresos
  • Gestión de inventarios
  • Gestión de la calidad
  • Gestión de la producción
  • Gestión de modelos
  • Gestión de pedidos
  • Gestión de proveedores
  • Gestión de recibo y almacenamiento
  • Gestión de renovaciones de pedidos
  • Gestión de requisitos
  • Gestión de retirada de productos
  • Gestión de órdenes de compra
  • Gestión financiera
  • Historial de cliente
  • Identificación del producto
  • Informes de ventas
  • Integraciones de terceros
  • Integración contable
  • Lectura de código de barras/tickets
  • Libro general
  • Marketing multicanal
  • Marketing por correo electrónico
  • Nomenclaturas
  • Operaciones empresariales integradas
  • Optimización de inventario
  • Panel de actividades
  • Para comercio detallista
  • Pedidos de ventas
  • Pedidos recurrentes
  • Planificación de la producción
  • Presupuestos y estimaciones
  • Presupuestos/previsiones
  • Previsión
  • Procesamiento de facturas
  • Procesamiento de pagos
  • Punto de venta (POS)
  • Registro de pedido
  • Seguimiento de costes
  • Seguimiento de gastos
  • Seguimiento de inventario
  • Seguimiento de pedidos
  • Tratamiento de pedidos
  • Trazabilidad
  • Varias divisas

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Opinones de DEAR Systems

Evaluación media

En general
4,3 (288)
Facilidad de uso
4,2 (288)
Atención al cliente
4,4 (288)
Funcionalidades
4,2 (288)
Relación calidad-precio
4,3 (288)

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
50%
4
38%
3
7%
2
3%
1
2%
Robert K.
Robert K.
Director en Australia
Usuario de Linkedin verificado
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

IntegrationKings review of Dear Systems

5,0 el año pasado

Comentarios: A great overall platform for anyone selling products in the market that wants to control their Inventory correctly and the workflows in relation to an Inventory business. Also from an accounting background it is a full end-to-end solution in relation to ensuring the accounting is 100% correct in the business.

Puntos a favor:

The features we like most about Dear Systems and so do the clients we work with are: - Integrations around stock control and sales workflows with Woo Commerce and Shopify. - Complete bi-directional integration with Xero and QBooks Online. - Love the fact that we can do Supplier Deposits and Customer Deposits, tracking them correctly within the accounting system. - Also the fact that we can do multi-level Build of Materials for manufacturing clients and then sell via multiple of sales channel.

Contras:

The features we least like most about Dear Systems: - Reporting in the platform takes abit to set-up and ensure you are getting the reporting you want out of the system. - Would like to see more integrations over time into the core platform overall as well.

Anton B.
Sales&Marketing en RU
Productos cosméticos, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Alternativas consideradas:

DEAR Systems step to the future!

5,0 hace 4 semanas Nuevo

Comentarios: Still getting used to the DEAR system, however, if compare with other inventory systems we used before, I must say DEAR is the answer, so far very happy! It’s all there, just need a bit of time to learn how to navigate around. Selling on Amazon & eBay? No problem..... (once everything is set up correctly) DEAR will do all your daily routine for you. Using an eCommerce website (in our case it's WooCommerce), it’s all there! We are still in process of integration/switching from Quickbooks desktop however, after only 1 month of using DEAR (plenty of step by step, how to use information online and very straightforward YouTube videos, which will answer most of your questions (how to?) on daily routine of most of the businesses. Special thank you to the support team, for being very helpful, straight to the point answers with plenty of information provided to understand and learn ….. bravo!

Puntos a favor:

Xero & Dear system user (new user experience). Everything you need to manage warehouse inventory! Detailed Inventory information, Order process flow, purchasing order management, stock control, eCommerce website eBay/Amazon integration, - easy to use once you get used to it. Helpful support team, and plenty of information provided to understand and learn DEAR systems.

Contras:

Takes some time to know the DEAR systems (navigate) due to many features. I guess we need to use DEAR systems for some time to get a better understanding and therefore, give a revised review of experience and possible Cons we might have.

Adam L.
Managing Director en Australia
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Can't Keep Up and Help is Slow and Unspcialised

2,0 hace 3 años

Comentarios: Frustrating, unsatisfying and I have real worries about the ability for the software to keep up with my business as it grows We have encountered issues with apps/software due to our large influx of traffic and orders in a short period of time (we receive 50% of our monthly sales in a few hours) but they have provided solutions (for instance SLoyalty provides us with increased bandwidth during the busy 3-4 hours of the month and we have avoided all issues) - can this be done with DEAR? We can provide you with data on the exact time, traffic numbers, units sold for the time. We need a solution to this!! We are happy to pay more money for this, I just cant run my company with a concern that our inventory system cant keep up with our demand!

Puntos a favor:

Quite easy to implement Syncs nicely with our current cloud based software Interesting/complex reporting

Contras:

The over promising, and under delivering of the software. simply, it doesn't do what it claims! The inventory is not live with Shopify (during launches there is always a lag, causing major headaches for our team and requires a lot of manual adjustments) - we were promised that based on our volume this would not happen, but it does. And it happens every month, for the past 18+ months Inability to get the specialist help when we need it. We are always given help by a customer service member, not a technician, which slows down our ability to fix the problem. I understand that you need to protect the technicians time from dealing with simple problems, but we do not receive prompt service or the respect that we know what we are talking about! We need a quicker escalation procedure to get help more urgently Technicians only work from the afternoon (we are located in Melbourne) so when urgency issues crop up in the morning, we have to wait most of the working day to fix them b2b portal is not very robust, we have had a lot of issues with this the fixed provided by DEAR are not log term fixes, they don't fix the root of the problem, but fix it for the moment, but then issues crop up again and we are in the same position.

Respuesta de DEAR Systems

hace 2 años

Hello Adam, Thank you for your valuable feedback. We have taken your feedback and improved our Shopify integration. We can now handle large volume of orders (including Shopify Plus accounts) & we have rolled out a new functionality called "Shopify Order Import Retry". Occasionally, during order syncing from Spotify, some sales are not created on the DEAR end. Previously there was no way for a DEAR user to be notified of these failed orders. DEAR developers have now implemented an auto-retry function for sales orders which have not been created in DEAR but are valid sales orders on Shopify (https://dearsystems.com/new-release-12th-april-2020-) Recently we have done a lot of improvement on the B2B section. You can read more about it & some of the latest releases we have done by visiting our release note section (https://dearsystems.com/release-notes/) Best Regards, DEAR Team

Timo R.
Director en Nueva Zelanda
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Alternativas consideradas:

Still new to dear but it's looking promising

4,0 hace 2 meses Nuevo

Puntos a favor:

- Powerful software, which can be overwhelming for beginners due to its many settings. - We're still new to the system but everything's looking familiar coming from another inventory management software. - Onboarding process was very professional.

Contras:

- Wish more links could be opened in new tabs, e.g. on the sales orders or purchase orders list. - Option to see BOM on iOS app if auto-assembly is enabled.

Tess C.
Operations Manager en Australia
Producción de alimentos, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Alternativas consideradas:

Uncle Charlie's Tastes of Country Review

5,0 hace 2 meses Nuevo

Comentarios: We are a new business that started with excel spreadsheets however it was quite difficult to track everything across the two warehouses we have. Dear has helped us by giving us live data of where all our products are. I would also like to add that [SENSITIVE CONTENT] has been so lovely and patient with us during the onboarding and has really solidified that I made the right choice of going with Dear Systems.

Puntos a favor:

I like the right out of the box use of Dear Systems. Many other systems require a full set up before being able to be used, but with Dear as long as the basics are set up, you can begin using it and expand from there.

Contras:

At this point in time I haven't identified any cons.