15 años ayudando a las empresas argentinas
a elegir el mejor software

¿Qué es Carbonite?

Te brinda un panel administrativo basado en la web, copias de seguridad automáticas, programación de copias de seguridad (para Windows) y funcionalidad de control de versiones de archivos.

¿Quién usa Carbonite?

Sistema de seguridad de datos que ayuda a empresas de todos los tamaños con cifrado, cumplimiento de normas y administración de archivos.

Carbonite Software - 1
Carbonite Software - 2
Carbonite Software - 3
Carbonite Software - 4

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Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Opinones de Carbonite

Evaluación media

En general
4,3
Facilidad de uso
4,2
Atención al cliente
4,0
Funcionalidades
4,2
Relación calidad-precio
4,0

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
55%
4
27%
3
10%
2
2%
1
5%
Andrew
Andrew
Marketing Consultant en Australia
Usuario de Linkedin verificado
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Makes for very easy regualr backups

5,0 hace 5 años

Comentarios: Very good. We trialled a few different options but this was the best one.

Puntos a favor:

Once it is set up properly you don't need to touch it again. If a problem occurs, it gives you a notification and is fixed easy.

Contras:

Indicating which files and folders to back up can be a pain. By default, it backs up heaps of things that don't need backing up.

Sarah
Diretor of Creative Content en EE. UU.
Medios de difusión, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Great for Baking Up Data

4,0 hace 2 años

Comentarios: If Carbonite changed those two factors I mentioned as cons, I would feel way more confident recommending them to friends because I do like the affordable plan and how easy it is to backup files compared to competitors. And like I mentioned, I also like how they will back up your external hard drive which a competitor I was looking at does not do.

Puntos a favor:

As a backstory, I was talking to our tech advisor about our need for backing up our data. While I ensure that I back up my data through my external hard drive, I also know that my external hard drive can go kaput as all of them do eventually. So I mentioned to our tech guy that I feel like we need a cloud storage but I wasn't too fond of Dropbox or Google Drive. He had similar sentiments and recommended Carbonite. He said he uses it with a number of clients with good results. So I took the plunge with their Black Friday deal that included backup for my computer and external hardrive. Pros: I liked that it backed up all of my data itself and that I didn't have to do it manually. The only thing I need to do manually is for my future data and the process is SUPER simple even for the tech-challenged. I also liked that there was the mid-tier option (the one I chose) that backs up your external hard drive. You get unlimited storage for the tier I chose which is not true of Dropbox, OneDrive, GoogleDrive, and others.

Contras:

I don't like that I can't easily access my data to see with my own eyes that my data is backed up which is very different than OneDrive, GoogleDrive, and Dropbox that I can pull up at any time my backup files. I can't tell how good Carbonite is at backing up the files until something goes wrong which makes me nervous. I don't like that if my external hard drive isn't connected for 30 days, the data is wiped out. What if I'm taking a break from my technology and don't have it hooked up? What if I'm using a different computer at the time because my original laptop and backup hard drive are getting repaired? That made me feel uneasy.

Respuesta de OpenText

hace 2 años

Thank you so much for leaving us some actionable feedback. Appreciate you taking the time to be thorough and honest with us!

Dustin
Dustin
Information Technology Administrator en EE. UU.
Usuario de Linkedin verificado
Investigación, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Reliable Software that provides piece of mind

2,0 hace 6 años

Comentarios: I really liked it until they implemented the HUGE price increase. Perhaps it was a problem with just that one employee but they definitely need to get better at communicating changes to their customers. I'll be switching to a more cost effective product once our subscription is up.

Puntos a favor:

Ease of install - It is extremely easy to deploy Carbonite. I have installed it on our Windows 10 workstations as well as our server VMs running Windows Server 2012. Each time the process is quick and simple. I also like the custom updates it provides on backup status. It also lets you customize backup policies for each individual device to optimize utilization.

Contras:

They wanted to increase our yearly cost by more than 50% with minimal account upgrades. Our account was set to renew automatically at this increased price with no warning. An account rep reached out to me a 6-8 weeks ahead of our renewal date but wouldn't respond until we were about 2 weeks out. At that time he informed me our price was going up. The strange thing was that under billing it still showed the price we had been paying for the past six years, and showed we would be charged the same amount again on our renewal date. If he hadn't mentioned it on the call they would have charged us the new price without informing us until we received the receipt. I really did not like that their system was showing one price but they planned to spring another on us.

Tony
VP IT en EE. UU.
Banca, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Carbonite Functions Very Well For File Level Backups!

4,0 hace 2 meses

Comentarios: Overall the product has worked very well for us.

Puntos a favor:

Easy to setup and use for file backups and recovery.

Contras:

Sometimes support is less than we expect in terms of helpfulness.

David
Systems Architect en EE. UU.
Tecnología y servicios de la información, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Carbonite for personal or small business

5,0 hace 3 años

Comentarios: Complete system restoration was a huge problem solver. Also real time continuous synched back up helped immensely for incidents such as accidental deletion.

Puntos a favor:

The product was easy to implement and configure. The best features were continuous synchronous backup, and backup with encryption. It also had a feature to back up the entire system that could be used to restorer after a hardware failure.

Contras:

The features were never a problem, however the pricing model changed significantly that made the prodcut unaffordable to my business and my clients.

Respuesta de OpenText

hace 3 años

Thank you for leaving us a review. I'm sorry to hear that our pricing model was not to your satisfaction. Please reach out to our sales team to see if we can work something out: https://www.carbonite.com/contact-us