---
description: ¿Qué piensan los usuarios de ZENOTI? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ZENOTI gracias a Capterra Argentina.
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title: ZENOTI - Opiniones, precios y características - Capterra Argentina 2026
---

Breadcrumb: [Inicio](/) > [Software para balnearios medicinales](/directory/30582/medical-spa/software) > [ZENOTI](/software/131057/zenoti)

# ZENOTI

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> Zenoti es un software líder basado en la nube para salones de belleza, spas y balnearios medicinales.
> 
> Veredicto: 1263 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa ZENOTI?

Zenoti es un software web usado en más de 6000 spas, salones de belleza, balnearios medicinales y estudios de yoga y fitness de todo el mundo, desde spas independientes hasta grandes cadenas con más de 200 ubicaciones.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.4/5** | 1263 Opiniones |
| Facilidad de uso | 4.3/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.6/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.3/5 | Basado en las opiniones generales |
| Funcionalidades | 4.3/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Soham Inc dba Zenoti
- **Ubicación**: MERCER ISLAND, EE. UU.
- **Constitución**: 2010

## Contexto comercial

- **Precio de partida**: US$ 300,00
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Australia, Camboya, Canadá, Emiratos Árabes Unidos, Estados Unidos, Filipinas, Francia, India, Malasia, Noruega, Nueva Zelanda, Países Bajos, RAE de Hong Kong (China), Reino Unido, Singapur, Suiza, Tailandia

## Funcionalidades

- Acceso móvil
- Alertas y notificaciones
- Automatización de marketing
- Base de datos de clientes
- Base de datos de miembros
- Citas recurrentes
- Comunicación con miembros
- Confirmations/Reminders
- Conforme con HIPAA
- Creación de informes/análisis
- Creación de marca personalizable
- Facturación
- For Barbershops
- For Gyms
- For Medical Spas
- For Yoga/Pilates Studios
- Formularios personalizables
- Gestión de calendarios
- Gestión de citas
- Gestión de clases
- Gestión de clientes
- Gestión de docentes y personal escolar
- Gestión de empleados
- Gestión de equipo
- Gestión de eventos
- Gestión de inscripción
- Gestión de la disponibilidad
- Gestión de membresías
- Gestión de nóminas
- Gestión de personal
- Gestión de reservas
- Gestión de tarjetas de regalo
- Gestión de visitantes
- Integración de páginas web
- Marketing por correo electrónico
- Pagos electrónicos
- Pagos en línea
- Para centros de belleza y balnearios
- Portal de clientes
- Portal de miembros
- Procesamiento de pagos
- Programación automatizada
- Programación de citas
- Programación de cursos
- Punto de venta (POS)
- Recordatorios
- Reserva en línea
- Seguimiento de la asistencia
- Sincronización de calendario
- Third-Party Integrations

… y 4 características más

## Integraciones (en total: 8)

- Google Analytics 360
- Meta for Business
- QuickBooks Online Advanced
- Sage Intacct
- Shopify
- Stripe
- Xero
- Zapier

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software para balnearios medicinales](https://www.capterra.com.ar/directory/30582/medical-spa/software)

## Categorías relacionadas

- [Software para balnearios medicinales](https://www.capterra.com.ar/directory/30582/medical-spa/software)
- [Software para Peluquería](https://www.capterra.com.ar/directory/30028/salon/software)
- [Software para spa](https://www.capterra.com.ar/directory/30782/spa/software)
- [Programas de gestión de socios](https://www.capterra.com.ar/directory/20045/membership-management/software)
- [Herramientas de planificación](https://www.capterra.com.ar/directory/30087/scheduling/software)

## Alternativas

1. [AestheticsPro](https://www.capterra.com.ar/software/93446/aestheticspro) — 4.5/5 (642 reviews)
2. [Pabau](https://www.capterra.com.ar/software/140062/pabau-crm) — 4.7/5 (634 reviews)
3. [Vagaro](https://www.capterra.com.ar/software/153752/vagaro) — 4.7/5 (3638 reviews)
4. [PatientNow](https://www.capterra.com.ar/software/92269/patientnow) — 3.9/5 (299 reviews)
5. [Mindbody](https://www.capterra.com.ar/software/40229/mindbody) — 4.0/5 (2991 reviews)

## Opiniones

### "I highly recommend Zenoti for anyone looking for an EMR system that is with the times, user-friendly and robust." — 5.0/5

> **Nicole** | *2 de febrero de 2026* | Práctica médica | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Working with the Zenoti has been a really great experience\! They have been flexible with their time throughout the setup process and how to we were able to work through our launch--during a busy holiday season\! Our Implementation manager was great and helped us work through the data with a fine tooth comb as we transitioned from our old system.
> 
> **Puntos en contra**: Some constructive feedback is that it would be helpful if Zenoti's team allowed for more time with the implementation team once launching. After go-live, they offer a 2-week window with daily check-ins and standby access with the implementation manager. It took some time using the new system to identify areas that required more attention or development. But what I would say is that while their structure may not be setup for the additional support, my Implementation manager \[sensitive content hidden\] made/continues to make the effort to stay connected and follow through on open items.
> 
> I highly recommend Zenoti for anyone looking for an EMR system that is with the times, user-friendly and robust.

-----

### "Zenoti system" — 4.0/5

> **Lynn** | *18 de marzo de 2026* | Servicios para el consumidor | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: Appointment management, support, and all systems in one place. The onboarding team was very attentive, friendly staff who worked hard to make my transition easier
> 
> **Puntos en contra**: Multi-functionality, yes, it is great to have multiple ways to do things, but it can be confusing when you start out.
> 
> Overall, wonderful. I had a great onboarding team who listened to all my needs and wants as well as training.

-----

### "Loving Zenoti So Far" — 5.0/5

> **Melissa** | *28 de abril de 2026* | Salud, bienestar y deporte | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Zenoti has a lot of features I love, it is a lot of clicking sometimes but it really  gets into the nitty gritty of the business. Many reports and formats, I also love the calendar feature which allows custom reports based on specific time frames. Performs well, pricing seems fair, AI is ever growing and can typically help before escalating to the tech team. And the tech team, great support\! it doesn't matter how long it takes to troubleshoot, they'll keep at it until resolved. And the integrations like hyperconnect and Mia the AI agent, top tier.
> 
> **Puntos en contra**: A lot of clicking to get to something, seems like its being worked on as there's always a new update/rollout.
> 
> I enjoy Zenoti, and I keep learning more and more regarding what it can do ... all of its functions and capabilities. Customer service has been top tier as well. Very fast reliable clear assistance from the tech team.

-----

### "Oversold and under delivered." — 1.0/5

> **Caitlin** | *27 de enero de 2026* | Hostelería | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: There was a TON of features... If you want the option to do it all they can definitely find away to give you everything that you are looking for in an all in one system
> 
> **Puntos en contra**: But because there was a TON of features it made the system incredibly difficult to navigate. It was so over built that simply changing the pricing of a product required going into several different places to do so. It made it incredibly difficult to do the simplest of tasks and the system overall is incredibly dated in its backend, customer bookings and UX. Most of all I was most disappointed in the company's customer service. They spend an absorbent amount of time trying to get you to sign on however trying to get support after the initial implementation was next to impossible.
> 
> Oversold and under delivered. I was incredibly disappointed with the "robust" system. If robust is another analogy for dated, burdensome and cumbersome. The system has so many features that it makes it incredibly difficult to navigate. Terrible customer service, as they do not have phone support, only a AI bot and chat feature which is slow to respond. &#10;&#10;Unless you operate a multimillion dollar business with extreme need I suggest you look elsewhere.

-----

### "Great customer service" — 5.0/5

> **Jami** | *21 de enero de 2026* | Práctica médica | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Appt. managagment, value for money, very easy to use. Customer support was wonderful. We were able to set up daily zoom meetings to get help.
> 
> **Puntos en contra**: n/a no complaints &#10;we have not had any issues with zenoti. It is always difficult to use a new system but this is very user friendly
> 
> Customer service for new company using zenoti was great. We had daily meetings and then weekly meetings

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## Enlaces

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