LeadSquared

Highly Customizable CRM

Comentarios: Overall, LeadSquared is an excellent option for businesses looking for a comprehensive solution to their marketing, sales, and CRM needs. I have user Zoho CRM, Nopaperforms etc., but the flexibility offered by LS is better. Best part is that the CRM is highly customizable and can fit in the requirement of any business

Puntos a favor:

Automations can be made in LS even by the end user. The automation flows can handle lead management and are triggered by an incoming API hit or can also be built at lead attribute change.

Contras:

If I am looking to made a customized report or dashboard in LS which requires Lapp, then there is dependency on Support team which works on chargeable basis.

CRM That Made A Difference

Comentarios: So far Good, Excellent.

Puntos a favor:

Software integrates the company work process as per its own requirement. Hassle free CRM software. Helped in understand , knowing for what reason the service was delayed. Easily, identify at which level the task is pending, delay can be identified & productive steps can be taken to avoid the delay.

Contras:

Earlier, automation tools offered to us was bit costly which refrain us from fully atomize the work process. (Now, that the price has been reduce). As the Billing & Ticketing solution is not provided the work process has become more cumbersome, as multiple software is required.

No progress

Comentarios: Not working properly. its almost more than 2 weeks. we have paid but its still we can not use it and leads we upload to work all gone.

Puntos a favor:

Nothing yet as not got the access yet as promised.

Contras:

Not working properly. its almost more than 2 weeks. we have paid but its still we can not use it and leads we upload to work all gone.

Great CRM Platform for B2C Businesses

Comentarios: Lead Management and accumulation from various sources and channels has made various segments of operations organized

Puntos a favor:

1. Automated and Customizable Workflows 2. Targeted Email Campaign 3. APIs and Connectors with various other platforms

Contras:

Nothing as of now, mostly fulfils our requirements

Leadsquared- One CRM to rule them all

Puntos a favor:

Every single feature in this software is useful no matter how big or small your business may be. The integration process was detailed and in-depth. The team support pre and post integration was spot on and they are always available. No matter at what stage you are in your process they are eveready to make changes. The feature which I love most about this software is the most critical feature which is the lead management. The depth with which this software manages the journey/life cycle of a lead is unmatched. Hands down the best software for your CRM needs.

Contras:

The UI of the software can become monotonous as there are not many options to customize the look and feel. Moreover the software can give you a lag of few seconds if you are over using the automation feature.Rest there is no issue. Great Great software.