---
description: ¿Qué piensan los usuarios de OneHash Chat? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de OneHash Chat gracias a Capterra Argentina.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OneHash Chat - Opiniones, precios y características - Capterra Argentina 2026
---

Breadcrumb: [Inicio](/) > [Software de soporte al cliente](/directory/32315/customer-support/software) > [OneHash Chat](/software/1028944/onechat)

# OneHash Chat

Canonical: https://www.capterra.com.ar/software/1028944/onechat

> OneChat es una herramienta todo en uno para las comunicaciones con los clientes.
> 
> Veredicto: 4 usuarios lo han valorado con **5.0/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa OneHash Chat?

Pequeñas y medianas empresas

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **5.0/5** | 4 Opiniones |
| Facilidad de uso | 4.8/5 | Basado en las opiniones generales |
| Asistencia al cliente | 5.0/5 | Basado en las opiniones generales |
| Relación calidad-precio | 5.0/5 | Basado en las opiniones generales |
| Funcionalidades | 5.0/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: OneHash
- **Constitución**: 2020

## Contexto comercial

- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más

## Funcionalidades

- Alerts/Escalation
- Autoresponders
- Base de datos de clientes
- Chat en tiempo real dirigido a consumidores
- Chat en vivo
- Chat proactivo
- Chat y mensajería
- Comunicación multicanal
- Creación de informes y estadísticas
- Creación de informes/análisis
- Creación de marca personalizable
- Encuestas y comentarios
- Gestión de SLA (Service Level Agreement)
- Gestión de bandeja de entrada
- Gestión de centros de atención telefónica
- Gestión de correo electrónico
- Gestión de flujos de trabajo
- Gestión de la base de conocimiento
- Historial de transcripciones/chat
- Macros y modelos de respuestas
- Panel de actividades
- Portal de autoservicio
- Third-Party Integrations

## Integraciones (en total: 17)

- 360dialog
- Audiotype
- ChatBot
- ChatGPT
- Cloud Whatsapp
- Dialogflow
- Dyte
- Gmail
- Messenger
- Microsoft Outlook
- Slack
- Telegram
- Twilio
- Webflow
- Webhook Relay

… y 2 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software de soporte al cliente](https://www.capterra.com.ar/directory/32315/customer-support/software)

## Categorías relacionadas

- [Software de soporte al cliente](https://www.capterra.com.ar/directory/32315/customer-support/software)
- [Software de help desk](https://www.capterra.com.ar/directory/30008/help-desk/software)
- [Software de chat en directo](https://www.capterra.com.ar/directory/30797/live-chat/software)
- [Software de servicio al cliente](https://www.capterra.com.ar/directory/22/customer-service/software)

## Alternativas

1. [WhatsApp](https://www.capterra.com.ar/software/180345/whatsapp) — 4.7/5 (16296 reviews)
2. [Slack](https://www.capterra.com.ar/software/135003/slack) — 4.7/5 (24046 reviews)
3. [LiveAgent](https://www.capterra.com.ar/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Tidio](https://www.capterra.com.ar/software/144040/tidio-chat) — 4.7/5 (590 reviews)
5. [LiveChat](https://www.capterra.com.ar/software/62194/livechat) — 4.6/5 (1715 reviews)

## Opiniones

### "Streamlined Communication and Enhanced Efficiency" — 5.0/5

> **Jao** | *9 de agosto de 2024* | Marketing y publicidad | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: That would be its seamless integration with chatbots and third-party apps. This not only automates routine tasks but also allows for extensive customization to fit our specific needs. The platform’s ability to centralize all our communications in one place while enhancing team collaboration and customer engagement has made a significant positive impact on our operations.
> 
> **Puntos en contra**: Though Onehash has effective advanced customization options, this can be a bit overwhelming at first, especially for those who aren't as tech-savvy (some agents). It takes some time to fully understand and utilize all the features effectively. However, once you get past the learning curve, the benefits far outweigh this initial challenge.
> 
> The platform has significantly streamlined our communication processes, both internally and with customers. Its robust automation features and seamless integration with various tools have improved our team's efficiency and customer engagement. While there was a learning curve initially, the flexibility and customization options it offers have allowed us to tailor the platform to our specific needs, making it an indispensable tool for our digital marketing agency.

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### "Now some clients are no longer lost" — 5.0/5

> **Vladimir** | *24 de diciembre de 2023* | Marketing y publicidad | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: An excellent tool for installing customer support and service chat on a website. It is easy to track the work of operators. You can connect an artificial intelligence bot for times when operators are not available.
> 
> **Puntos en contra**: There are still some small problems with the translation into Russian in the admin panel, I hope this will be fixed soon, but this does not interfere with the work much.

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### "One Hash Chat - Great platform for review" — 5.0/5

> **Inderpreet** | *4 de junio de 2024* | Aprendizaje en línea | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Chat customer support , integrations , human handover and effectively customer support
> 
> **Puntos en contra**: Its is over good platform , hope to have more integration like intercom
> 
> I started using onehash chat since more than 6 months , quite impressive , even used it for my clients , its integration are increasing

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### "Very useful tool" — 5.0/5

> **Amy** | *25 de marzo de 2024* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: What I like the most is its ease of use, setting it up was a total breeze, they have a very friendly support team themselves, I faced a small technical problem and the help was almost immediate, it's not a common occurrence but there is no avoiding software bugs.
> 
> **Puntos en contra**: I met no difficulties thus far, very smooth experience.
> 
> From purchase to setting it up and using it, it was a really delightful experience.

## Enlaces

- [Ver en Capterra](https://www.capterra.com.ar/software/1028944/onechat)

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