eMaint CMMS

Excelente herramienta para gestionar tus mantenimientos

Comentarios: Es una excelente herramienta para gestionar todos los mantenimientos, y llevar el control de todo lo que sucede con la infraestructura

Puntos a favor:

Es muy amigable con el usuario, la herramienta es muy fácil de usar y muy intuitiva

Contras:

Me gustaria que se mejorara la interacción con los planos interactivos.

Jose munguia

Comentarios: Buena, solo mejoraria algunos aspectos

Puntos a favor:

Puedes realizar programaciones y proyecciones con una sola programación

Contras:

Configurar y agrupar las actividades no es algo sencillo de realizar

Estoy conforme con la adquisición del software

Comentarios: En general mi experiencia, hasta ahora, ha sido buena ya que me ha permitido obtener la información que necesito para la gestión de mantenciones de mis equipos

Puntos a favor:

Lo que mas me gusta del software es la posibilidad de adaptar los formularios y reportes a nuestras necesidades de información.

Contras:

Lo que menos me gusta es que no poder editar los formatos de documentos como ordenes de compra u ordenes de trabajo.

Very customizable with full function maintenance and purchasing system.

Comentarios: We did not have a way to track preventive maintenance or our spend per assist. eMaint will allow us to do this. We also have a way to purchase our MRO with upfront approvals.

Puntos a favor:

The ability to customize the software to fit our needs.

Contras:

The onboarding process was not helpful. Had to figure most of it out on our own.

My Overview

Comentarios: I have had a good experience overall. Some are more helpful than I could have ever asked for and I have had a few over the 9 years not so helpful but I believe they are no longer with the company.

Puntos a favor:

I like the trackability of asset work orders. We are still growing and adding more assets and will eventually add barcoding etc.

Contras:

I don't like that when I need help, I can't always get the same representative.

Look for a different option.

Comentarios: After 17 years working as a maintenance engineer, I was excited to get a CMMS system that could be tailored to our needs. That would give us the opportunity to do budget control, depreciation management, etc. It was all a fairy tale during a sales call. Fluke personnel is not connected between departments. We wasted almost nine months in implementation, that they will charge you even if you are not satisfied.

Puntos a favor:

The demonstration. They prepared the system in a way that made it look amazing.

Contras:

The implementation program is a Q&A section, not an implementation program. Support doesn't always provide support. The sales team will say yes to everything but they don't even know the system.

Making the Change

Comentarios: There was a bit of a learning curve, but support has been GREAT! They are always quick to answer my questions or make any changes I have needed.

Puntos a favor:

The ability to see an overall picture of work that needs to be done and timelines on each job.

Contras:

The mobile user interface is not the easiest to use. I feel like the menus should be easier to navigate and you should be able to use the menu no mater what page you are on (instead of having to go back or go to the home screen again).

Emaint good and bad

Comentarios: Overall experience is good with Emaint. Support is on que and the system is very simple to use to get the basics down,

Puntos a favor:

I like the ability to give the Emaint team an operation I would like to use daily and them do everything in their power to make it happen. Good support staff!

Contras:

It cannot do everything that I want it to. There are limitations however basic the request.

Two Years of eMaint x4 Experience, Now Transitioning to x5

Puntos a favor:

eMaint x4 and x5 are best at handling work orders. Both are excellent at this. We were unable to implement condition monitoring on x4: it remains to be seen whether x5 will be better. The marketing folks, of course, indicate that x5 will work well.

Contras:

The x4 support staff were not particulary helpful in explaining how to incorporate hand held and fixed vibration measuring tools into a condition monitoring workflow. We haven't gotten that far, yet, with the x5 rollout.

Outstanding Process, Customer Friendly, Magnificent Support

Comentarios: I have been using a CMMS program for 32 years. I researched over 100 CMMS programs before selecting eMAINT. I have used eMAINT for 16 years on over 20 different sites.

Puntos a favor:

The program allows the user to control all facets of the program. I can build my own templates adding or deleting fields. I can even add fields that the CMMS has not pre-built. Data can automatically transfer from one template to another to simplify and speed up the technicians administrative work load. I can self generate reports on any topic at any time. I can keep management informed with out their having to even log into eMAINT. Mass changes are simple to make. I can change 100 work orders from one technician to another in less than two (2) minutes. I have the ability using Work Order Management to generate actions based on preset parameters that will occur with our my having to monitor the system day to day. With the ability to set parameters on every filed I can assure that human error can be removed form the equation. The one on one support team is outstanding. I have called them 100's of times. Their ability to assit the customer is immediate and professional. In my 16 yeas of using eMAINT, I have had less than 12 times that the issue was not solved before I hung up the phone. The support team has always gone above and beyond in providing assistance.

Contras:

The process of stacking preventive maintenance schedules is time consuming. the mobile app is not included in the basic cost of the program.

Work order maintenance

Puntos a favor:

Easy to use and the support and training you receive is wonderful. We will be exploring other functions in the Emaint system in the near future

Contras:

I have not found anything that I do not like about the system.

eMaint is Fairly Easy To Use

Puntos a favor:

Ease of use for scheduling routine preventive maintenance, easy to complete maintenance work orders

Contras:

pictures can't be customized for each maintenance item, only for the overall asset

Having a great database with a poor human interface is like having an ultra-fit body with a bad heart.

Puntos a favor:

eMaint tracks the data needed to make good decisions. The user interface is highly customizable. I have used many CMMS systems this is definitely not the worst.

Contras:

The graphical user interface misses many of the features taken for granted by users such as putting your cursor into the search box you just opened. There is not logic to the flow of the forms presented. Tab order does not skip irreverent widgets. You have to perform many useless / wasted steps to process your work orders. The software relies on end users to perform much of the tedious tasks that you wish the computer could do for you. Two thirds of our data entry time is due to wasted steps. This software exports three file formats and imports three file formats. The import can not read any of the formats exported. On import most of the field names exported can not be recognized by this software.

eMaint Rated one of the Top CMMS for a Reason

Comentarios: We moved to eMaint when our last CMMS corrupted data and the vendor wouldn't help get it fixed without thousands of dollars of support time. We transitioned to eMaint within just a couple of weeks from first contact to implementation.

Puntos a favor:

Easy to use and configure. Implementation team is awesome in getting us up and running. Support team is always there, always polite, and always takes care of our questions. Even if I do something to mess something up, they patiently help me correct it. Within just a few weeks new employees become proficient.

Contras:

There are some things we would like to see - like the ability to mass delete records, open work orders on multiple assets at once.

EMaint the great

Comentarios: eMaint has been able to solve the issues of record history. Been able to go back to old work orders that had been created and read the field notes of what work has been done and the issues that were faced at the time. It further gave clarity in being able to reevaluate current preventative maintenance practices to insure more efficient practices are implemented.

Puntos a favor:

The most impactful features of eMaint is the ability to create reports to show the data inputted for the different assets. eMaint combines simplicity and complexity into one user friendly style. The additional features made it easy to combine our paper documents into eMaint for excellent record keeping.

Contras:

The inability to be granted access as a additional super user to the editing features. It has made it difficult in the way of having to be granted each time to get access to the necessary features of editing of reports and work orders.

Good product. Poor customer support

Comentarios: Takes time to learn to use. Creating charts is not intuitive. Quite tricky.

Puntos a favor:

Had a lot of features though not always obvious.

Contras:

The local customer support is the worse I've ever experienced

Maintenance Planner

Comentarios: Scheduling pm's. Knowing what the techs are doing and having the data to know what assets need more attention

Puntos a favor:

easy to use, the support, able to add pictures to assets

Contras:

The techs screen is different than what the admin sees. Causes confusion sometimes

eMaint at HDK

Comentarios: eMaint has proven to be an invaluable tool for maintenance management and for providing reliability to equipment.

Puntos a favor:

Ease of use and functionality to provide management to maintenance.

Contras:

Customization process and data entry can be time and labor intensive.

A work in progress.

Comentarios: I am learning something new everyday.

Puntos a favor:

Ability to step into others shoes and remedy their errors.

Contras:

Nothing. We are evolving and moving forward. eMaint will be a part of our journey towards ‘World Class’ status.

EMaint

Comentarios: Love it, great software and customer service.

Puntos a favor:

The continued improvements that are made to make it more useful at multiple facilities.

Contras:

app development has not been as good as I expected

How great it is

Puntos a favor:

Easy to use, easy to track people and products and reports

Contras:

Not every aspect is available for mobile use

Emaint CMMS review

Comentarios: The commitment to a thorough and conscientious data input is key. The more effort put into that, the more you'll get out of it later. We are a fast growing company, so this process is ongoing. Because of our growth, we are moving equipment and re-setting up cells and department. To have all the information on each asset readily available makes those moves so much easier to plan for . It is also essential for planning annual budgets. to see what it cost to operate individual assets in the past makes it easy to plan on when we might want to replace them. The flexibility of eMaint has been a great tool for us.

Puntos a favor:

As an administrator I appreciate the flexibility with customizing the program to my needs and the ability to continue making changes and tweeks as our needs change. We have been using eMaint for 10 plus years know and the ability and depth that we can review our assets is just wonderful. You can even see our learning curve as to what data is important and relevant has changed over time. Garbage in Garbage is still relevant, so you should spend a lot of time understanding what you want to get out of any CMMS program so you know what you want to capture. Thoroughly entering all data about each asset pay reward later also. Voltages, amperage, location, Motor nameplates as well as spare parts is all a big part of set up and take a fair amount of time, but pay dividends down the road.

Contras:

It is disappointing that eMaint cannot be integrated with our Infor XA program. Company purchases go through one program and do not update eMaint the way it could unless everything is re-entered a second time. Who has time or resources for that? Consequently our spare parts program does not run as smoothly as we would like.

eMaint CMMS Review

Comentarios: eMaint CMMS provides a user friendly system to administer and manage tasks required to support our food safety program - including scheduling, documenting, and reporting.

Puntos a favor:

Auto-generated Work Orders are very beneficial in maintaining our PM /Sanitation scheduling. Less frequent PM's tasks are not missed.

Contras:

I missed out on the initial setup and so I do not have the background when it comes to revising existing parameters. I would definitely like to invest more time in the eMaint University to upgrade my knowledge and capabilities in eMaint.

Great CMMS Program with many use cases

Puntos a favor:

The software comes "out of the box" ready to use on a base level. Customization of fields, forms, and functionality (through workflows and other means) is very simple and the customer support team is always there to help you implement your ideas and goals; outstanding team honestly. The system really excels in helping you track your assets and inventory in a very clean and organized way.

Contras:

I have found that even though there is a LOT that can be done in the system to make it work for your specific application, there have been a few limitations in areas that I would have thought would be better. We are on X4 and its still based on their X3 system and certain parts put you back into X3 mode and it can be a little confusing at times, like in the pending POs section, and other parts of the purchasing area in general. There have also been some functionalities of the system that I would have thought would have been standard for workflows of the system but aren't, most though were able to be added to some degree. Also the formatting of reports is clunky and annoying at times; certainly improvements to be done with doing a betting "mass" report publish for things like monthly report and such.

Great CMMS for the money

Puntos a favor:

Customer support is great. Being able to have the user customize and make changes without requiring additional support and costs from the eMaint. Additional minor configuration changes can be made by eMaint without additional costs.

Contras:

The applications has the ability to scan barcodes seamlessly ONLY if you are using Android or IOS. eMaint does not currently support a streamlined barcode scanning function of you are using a windows supported tablet or device making barcode scanning very tedious and complicated. Also, for those who spend some time away from a wireless or cellular connection in the field, would like to see an offline mobile version that syncs when it accesses the next connection at no additional cost. Also, would like to see the "Interactive Plans" table listed as a standard and not have to ask for it for every user.