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Opiniones de Acumatica Cloud ERP

Sobre Acumatica Cloud ERP

El sistema de planificación de recursos empresariales Acumatica Cloud ayuda a las pymes a prosperar en la nueva economía digital.

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Puntos a favor:

According to me the most strong point of Acumatica Cloud ERP is its Warehouse management and its integration with other systems like inventory and purchasing systems.

Contras:

The integrator we selected was highly rated by Acumatica, but we felt was weak and we struggled in our implementation. Our implementation was late and over budget.

Valoraciones de Acumatica Cloud ERP

Evaluación media

Facilidad de uso
4,1
Atención al cliente
4,1
Funcionalidades
4,2
Relación calidad-precio
4,2

Probabilidad de recomendación

8,2/10

Acumatica Cloud ERP tiene una valoración global de 4,3 estrellas sobre 5 según las 141 opiniones de usuarios de Capterra.

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Filtrar opiniones (141)

Miguel Angel
Miguel Angel
Diseño en Ecuador
Usuario de Linkedin verificado
Ingeniería industrial o mecánica, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Planificación de Recursos empresariales con Cloud ERP

5,0 hace 2 años

Comentarios: La experiencia es positiva con las funciones y herramientas que presenta, pero el aplicarla en una empresa se puede ver afectada por su precio y el trabajo que lleva aprender a usarla.

Puntos a favor:

Cloud ERP se puede personalizar y configurar según las necesidades específicas de cada empresa, siendo accesible desde cualquier lugar con conexión a internet y desde cualquier dispositivo, integrándose con otras aplicaciones empresariales y herramientas de productividad para una mayor eficiencia. Además, la plataforma se construye con medidas de seguridad avanzadas para proteger los datos empresariales.

Contras:

Acumatica Cloud ERP puede tener un costo relativamente alto en comparación con otras soluciones ERP en el mercado y puede ser complejo aprender a usarla.

Shovon
Shovon
Business Analyst en Bangladés
Usuario de Linkedin verificado
Bienes de consumo, 501-1.000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

A good Cloud ERP solution

5,0 hace 2 años

Puntos a favor:

When we think about ERP, as a cloud ERP solution, this one is great. Because of being cloud based, it's very powerful to integrate and it also gives the flexibility to work on the go, even with a mobile device and internet.

Contras:

Cloud based comes with both, dependency on server makes it difficult when server is having an issue. Also because of that, costing increases.

Rick
President en EE. UU.
Bienes de consumo, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

The most self-customizable ERP we have seen

5,0 hace 2 meses

Comentarios: Acumatica is a good system but the ability to customize it allows us to make it exactly what we need. It took some time to learn how to adapt it to our needs but every day it gets better and better for us.

Puntos a favor:

We can customize the system in many different ways. Individual users can customize their screen and various reports on their screen. Without coding, we can customize many things, create new fields, etc. This flexibility allows us to make the system suit the way we do business.

Contras:

The price is a bit high for a small business to get started. I want to use some features offered in other modules but they are quite expensive to add those.

John
President en EE. UU.
Construcción, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

If You Need A Good System, Try Quick Books. It Has Better Options Than Acumatica

1,0 el año pasado

Comentarios: The realization that we made a honorably mistake and should have selected a different system. And I fear that when we express our frustrations that they will kill off our service as they have expressed this directly to me in a veiled threat during one of our conference calls.

Puntos a favor:

At this time...Nothing. Internally we call it Crapmatica.

Contras:

Acumatica ERP software, in my experience, has been quite disappointing. It falls short in several areas, and I can't help but feel frustrated with its limitations. One major issue is the lack of basic reporting features right out of the box. Unlike other accounting software, there is no intuitive "drill down" function available anywhere in this ERP system. Instead, finding information requires a tedious search or running multiple reports on top of each other.What's worse is that certain essential reports are simply missing, forcing users to rely on costly implementation services to create custom reports. Even then, any necessary adjustments come with an additional financial burden. This lack of flexibility and the associated costs are significant drawbacks.The payroll system, a critical component of any ERP, is another letdown. Despite its high price tag, it fails to deliver reliable functionality. This can cause major disruptions to business operations and create unnecessary stress for users.Furthermore, when it comes to analyzing sales data and estimating costs and hours spent on a specific customer during the opportunity phase, Acumatica proves to be inadequate. The system lacks the necessary tools to input this information for opportunities, such as quotes or bids. This limitation severely hampers the ability to make informed business decisions.I could delve into more grievances, but it would only escalate my frustration. I do not recommend this system.

Respuesta de Acumatica

el año pasado

Hi John, thank you for sharing your feedback on Acumatica. We are very sorry to hear about your experience so far. Could we have someone from our product/customer success team get in touch with you to discuss and address your concerns?

Brandon
Brandon
Sales Specialist en EE. UU.
Usuario de Linkedin verificado
Hospital y atención sanitaria, 5.001-10.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Effective ERP for e-commerce companies

4,0 el año pasado

Comentarios: Operating in the cloud provides us with numerous advantages, including accessibility from anywhere with an internet connection, scalability, and automated upgrades; it is a vital ERP solution in our everyday operations.

Puntos a favor:

We've been able to increase our customer base, order volume, and inventory thanks to Acumatica. Work that doesn't have any problems can be processed fast thanks to automation, and problems that need human intervention can be brought to light as soon as possible. Our stock is more precise than ever before.

Contras:

It's highly adaptable to the needs of any business, but tailoring it took us a long time, and the licensing, modification, and upkeep costs can add up to a lot, making it difficult to implement for startups.

Brian
General Manager en EE. UU.
Construcción, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Customizable to meet the needs of the HVAC Construction/Service Industry

5,0 hace 3 meses

Comentarios: We use Acumatica for Project Managment in construction, which I would say is the strongest part of this ERP platform. Linked to that we use the service module for scheduling service calls with our service technicians. Tied to both of these modules is inventory management and payroll. For the most part it has met the needs of each of these parts of our company.

Puntos a favor:

Acumatica is fairly simple to learn and is quite customizable to meet the needs of our HVAC construction/service industry.

Contras:

There are still some ways that it needs to improve in how the different modules work together. There are times where it is not that easy to follow the path between modules.

Garen
Accounting manager en EE. UU.
Diseño, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Growing ERP in it's Early Stages

4,0 hace 3 meses

Puntos a favor:

The ease of use and simplicity of the user interface. Very adaptable platform and has a growing API vendor list.

Contras:

Not as intuitive and lacks a large community database of support. There also aren't enough people trained to build out the architecture and a large dependence on 3rd party implementation/support.

Dave
Controller en EE. UU.
Papel y productos forestales, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Acumatica - Robbins

5,0 hace 2 meses

Comentarios: Overall we have had a very good experience using the Acumatica software.

Puntos a favor:

The system is very user friendly. Most of the screens have the ability to download to excel.

Contras:

The financial reporting could be improved. We are using the Velixo add on which gives us much more flexibility.

Usuario verificado
Usuario de Linkedin verificado
Construcción, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Best Modern Cloud ERP

5,0 hace 3 meses

Puntos a favor:

Actively listening to users, addressing common complaints or gaps in the product every single release. Licensing isn't per user. Useful, easy automation tools to streamline our order -> invoice process. Active community site.

Contras:

Release note system could use an overhaul- would like it to be easier to track changes, bug fixes, and known issues between releases.

Brian
COO en Sudáfrica
Alimentación y bebidas, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Best of the bunch.

4,0 hace 5 meses

Puntos a favor:

Search functionality UI Agility Configuration options

Contras:

Cumbersome - Some modules don't deliver utility Difficult to adopt without the correct partner. Support is slow.

nabil
CONSULTING en Marruecos
Empaquetado/entrega de mercancía, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

PROS, CONS,Acumatica Cloud ERP

5,0 hace 2 meses Nuevo

Comentarios: My overall experience with Acumatica Cloud ERP has been positive. It offers robust functionality, seamless integration, and scalability for growing businesses. However, advanced customization can be complex, requiring technical support, but its user-friendly interface and flexibility make it highly adaptable.

Puntos a favor:

What I like most about Acumatica Cloud ERP is its flexibility and scalability, offering a cloud-native platform with real-time insights, seamless integrations, and customizable features. Its user-friendly interface and resource-based pricing make it cost-effective for growing businesses, while specialized industry editions cater to diverse business needs.

Contras:

What I like least about Acumatica Cloud ERP is that its advanced customization options may require technical expertise, making it harder for smaller businesses without in-house IT resources to fully leverage the platform's potential without external support.

Kelly
Director, Finance & Administration en EE. UU.
Estudios de mercado, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Acumatica Review - (includes Project Accounting module)

5,0 hace 5 años

Comentarios: Being able to analyze all project costs (including labor) has been a huge eye opener for management.

Puntos a favor:

Project accounting module - labor & costs can be applied to each project and compared to initial budget to see what went right and what went wrong

Contras:

Dashboarding functionality - I am not a programmer - I don't understand the generic queries required to program the dashboards and have to pay our consultants to create them etc. I don't have the problem with spending the time doing it but my mind does not work that way. Very inefficient when I need to play around to get what I want then explain to some one else how I want it.

Respuesta de Acumatica

hace 5 años

Hello - A big thank you for sharing your feedback on Acumatica with a review on Capterra! The feedback is very valuable as we work to enhance the solution. Thanks!-Kim

Bruce
President en EE. UU.
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Quality Software

5,0 hace 3 años

Comentarios: Very Happy. They are responsive and pretty easy to work with

Puntos a favor:

The ability to find the information we need when we need it

Contras:

The only things I would like to see changed / added are reports. I do not like the way that the reports need to be built. I know that Acumatica is adding reports and I am happy to wait until they are done.

Respuesta de Acumatica

hace 3 años

Thanks, Bruce, for leaving your review on Capterra. We really appreciate you taking the time to share feedback! You are correct, the team is always working to add more out of the box reporting and role dashboards so stay tuned there! Happy to be working with you as a great Retail customer! - Kim, Acumatica

Usuario verificado
Usuario de Linkedin verificado
Almacenamiento, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

A Modern ERP Software to Facilitate Running Business YOUR Way

5,0 hace 3 años

Comentarios: As a developer, the learning curve was a little tough. As an end user, the free training material made it pretty easy to get up to speed on each functional area. Once we found a configuration that worked for us and got some experience and connections in the community, we have been able to create new screens and features that we could only dream of on our legacy system.

Puntos a favor:

What can't be configured can be customized to add new functionality or just adjust core functionality. This allows us to mold the ERP software around our business in contrast to so many other software solutions.

Contras:

I really want a slice of inventory by valuation type. We use a suffix on our locations to get to where we need to be, but I'd like to be able to specify a single location for new, repair, broken, and any other classification we may want to make for a part and identify that the specific inventory is new, repair, broken, etc. From that, I should be able to pull a simple dashboard of how much inventory I have on hand that is new, repair, broken, etc. without having to use separate warehouses or locations.

Respuesta de Acumatica

hace 3 años

Thanks for the thoughtful review of Acumatica. It sounds like you are a perfect candidate for Acumatica Amplifiers - or as we like to say, "Acumatica Amps"our Customer Heroes program. Learn more at: https://acumati.ca/2Teo1I2

Ed
President en EE. UU.
Construcción
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: SoftwareAdvice

Great Cloud ERP System with an open source

4,5 hace 9 años

Puntos a favor:

Access data anytime from any device anywhere around the world via an internet connection with a consistent real-time visibility. All users can access and input data into a centralized data store which puts consistent updated information at everyone’s fingertips instantly. the flexibility: Easily scale resources up or down as needed without making a major investment decision. Cloud ERP software will remain current with automatic updates as part of your Cloud ERP service contract making it easier to take advantage of new capabilities. More Responsive Service and Support: Cloud vendors provide more detailed information to Cloud ERP users at every service level and are more motivated to provide the best customer support. Faster Time-to-Solution Value: When using public cloud models, businesses don’t have to buy and deploy infrastructure which allows them to be up and running with their Cloud ERP system much more quickly. Minimized Financial Risks: Reduce upfront capital spending on technology infrastructure and the option of subscription software licensing thus further minimizing financial output and risk. Economies of Skill: Vendors deploy, manage and run Cloud ERP solutions so businesses don’t have to, therefore allowing them to focus more on employee success, optimal business growth and bottom line profit initiatives. Easy adoption and the user frendly, the seamless integration between the erp and microsoft office 365 and the workflows. easy to customize without needed to have deep technical knolwledge to do the customization, the cost effectiveness of the ERP allowing us to increase the profitability, in addition the fact that maintennance of the database is easier, and the inclusion of CRM with the ERP accessing a unique database. Integration with PowerBi, and Financial reporting. The software price is not based on the number of users. and the posibility to grow with the software. easy consolidation between companies with differents multi-currencies and multi-languages. Worldwide access.

Contras:

there is just not much i can say about dislike, due to any issues that i have with the system, the system was able to complete all the process without customization.

Jamine
Accountant en EE. UU.
Servicios para instalaciones, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Purchased with Aspire

5,0 el año pasado

Comentarios: Overall, Acumatica has done very well for us.

Puntos a favor:

I like that it syncs well with Aspire. We love the reporting - our rep at High Touch helped greatly to set up the entire system and reports.

Contras:

The credit receipts from Aspire do not sync over to Acumatica. This should be rectified sooner rather than later. Also, writing reports is not easy; we used our rep at High Touch to write all the reports.

Allen
Director of Information Systems en EE. UU.
Hospital y atención sanitaria, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

ERP that creates value for the company!

5,0 el año pasado

Comentarios: We needed real ERP processes coming from a Hybrid solution of point to point software system. This system allows us to follow process strings.

Puntos a favor:

Many processes are streamlined and delivered with documentation and unique added features not normally provided by ERP vendors.

Contras:

Some of the error messages are still being developed so they can be archaic at times. (not a lot).

seda
Project Manager en Armenia
Bienes de consumo, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

It's a great product if you've got the time to set it up right

4,0 el año pasado

Comentarios: We are still learning it at this point, having used it only a few years, but the more I learn about the system, the more I like it, tbh.

Puntos a favor:

Acumatica is highly customizable and has a great support team. There is also alot of information available through Acumatica's learning material as well as forums where many answers are found.

Contras:

The most difficult part of Acumatica is if it's not fully brought on board and understood from the start, the cusomizations applied to the structure end up costing both time and money, because with each update, there's extra work to keep everything functioning the same. But, if you've got someone on your team who understands these sort of customizable cloud ERP systems, and the company, and this person is able to determine that Acumatica is a great fit, this is a great product for sure.

Reynaldo
MIS Manager en Filipinas
Servicios financieros, 1.001-5.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Acumatica real review and observations

3,0 hace 8 meses

Comentarios: for system slowness issue, the only solution is to upgrade the servers.

Puntos a favor:

value for money and recommendable. Since this is unlimited users, we were able to give access to all our 1000+ employees and all of them use this application for their daily transactions.

Contras:

the user license is not per user. it allows all our employees to have access on it.

Respuesta de Acumatica

hace 6 meses

Hello Reynaldo, Thank you so much for sharing your honest feedback on Acumatica. We really appreciate you taking the time to let us know about areas that we can improve on. Could we have someone from our product or customer success team get in touch with you to go over any concerns?

Melissa
Office Manager en EE. UU.
Muebles, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Review1

5,0 el año pasado

Puntos a favor:

There is Stability and ease of use - customization ability

Contras:

Slowness after time - GI screens take a long time to pull up all data when searching

Isaac
Finance Manager en EE. UU.
Servicios, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Professional Approach for ERP Support

5,0 hace 6 meses

Puntos a favor:

Acumatica Cloud ERP has made the process of inventory management straightforward and there is no storage wastage.

Contras:

Acumatica Cloud ERP has improvised all the operational proficiency.

Jaskaran
Manager en India
Tecnología y servicios de la información, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Acumatica is an efficient cloud based ERP platform

4,0 el año pasado

Comentarios: The cloud-based nature of Acumatica allows users to access the system from anywhere, at any time, using any device with an internet connection.

Puntos a favor:

The platform offers a wide range of modules and integrations, enabling organizations to adapt and scale as their business evolves. Acumatica has strong integration capabilities, allowing businesses to connect with various third-party applications, such as CRM systems, e-commerce platforms, payment gateways, and more.

Contras:

The cost structure typically includes licensing fees, implementation costs, and ongoing subscription fees based on factors such as the number of users and modules required.

Harkirat
Marketing Coordinator en India
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Acumatica is an efficient cloud based ERP platform

4,0 el año pasado

Comentarios: Acumatica streamlines processes automates tasks, and provides real-time visibility into business operations. Acumatica provides accurate and up-to-date data across various departments, enabling informed decision-making.

Puntos a favor:

Acumatica operates on the cloud, which provides several benefits such as accessibility from anywhere, scalability, and automatic updates. Users can access the system using any device with an internet connection. Acumatica has a user-friendly interface that is easy to navigate, making it accessible to users with varying levels of technical expertise.

Contras:

While Acumatica offers a broad range of features, some advanced functionalities may require customization or development work. Implementing Acumatica can be a complex process that requires expertise and planning.

Ash
Business Systems ERP Manager en EE. UU.
Electrónica de consumo, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

My Review of ACU

4,0 el año pasado

Comentarios: Experience is good. It's just frustrating having to build everything from scratch.

Puntos a favor:

I am not sure yet tbt. I am still using this product under a year now. I like the Cloud Aspect of it.

Contras:

Report Design Editor / Wiki Editor / Everything seems very 1999 and not Modernized WYWG.Approvals & Maps is a disaster putting together - Nothing saves you have to go back. The whole Editingfunction of it is very draconian and old!. Creating INstances & Tenants is a pain and Customization Projects having to put them in again is such a joke. Upgrading is not fun!.

Doug
President en EE. UU.
Almacenamiento, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Review

1,0 el año pasado

Puntos a favor:

Nothing outstanding. Support is fair. Screens OK.

Contras:

Horrible inventory control features. Poor report functions

Respuesta de Acumatica

el año pasado

Hi Doug, thank you so much for sharing your feedback on Acumatica. We are very sorry to hear about your experience so far. Could we have someone from our product/customer success team get in touch with you to discuss and address your concerns?