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Sobre Sisense

Sisense es una solución de análisis y creación de informes completa que permite a los usuarios comerciales visualizar, explorar e impulsar los conocimientos a partir de datos complejos.

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Puntos a favor:

Time to implement ; Visualization ; Self explanatory for users ; Pulse functionality ; Great Customer Success and Support team ; Available ecosystem of add-ons ; Constantly evolving & improving.

Contras:

Poor Marketing Connector. Lagging at the time of first connexion.

Valoraciones de Sisense

Evaluación media

Facilidad de uso
4,5
Atención al cliente
4,6
Funcionalidades
4,3
Relación calidad-precio
4,4

Probabilidad de recomendación

8,8/10

Sisense tiene una valoración global de 4,5 estrellas sobre 5 según las 380 opiniones de usuarios de Capterra.

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Filtrar opiniones (380)

Blanca Lorena
Manayer en Honduras
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Planificador

5,0 hace 11 meses

Comentarios: Mi información empresarial esta optimizado, obtengo carpetas móviles, que son muy fáciles de encontrar

Puntos a favor:

Me permite acceder de manera inteligente a mis datos

Contras:

Ninguno, todos se adaptan a mis necesidades

Dima
Dima
BI Developer en Israel
Usuario de Linkedin verificado
Juegos de azar y casinos, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Good product with fast learning curve.

5,0 hace 3 años

Comentarios: Very good product with fast learning curve.
The support of Sisense is very good, fast response and professional answers.

Puntos a favor:

The visualization part is very easy and convenient, there are no many small things to adjust like in other programs

Contras:

Lack of basic features like font formatting, If you to so you can but only by javascript code.

Maxime
Vice-President en Canadá
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Best product for your shift in data analytics

5,0 hace 5 años

Comentarios: Working in healthcare, we needed a powerful tool that would allow us to make our clients capable of easily visualize and understand their data in order to improve their operational productivity as well as the quality of care they dispense to their population of patients. Thanks to Sisense, we offer a complete libary of dashboards and even allow clients to create their own dashboards. It allowed us to bonify our offering and therefore increase our revenues while better serving our clients.

Puntos a favor:

Sisense is easy to install and setup. It easy to use, both on the data modelling and dashboard design aspects. It makes it the perfect tool to quickly set up added value dashboards and begin your shift towards understanding your data. Sisense is also easy to embed and therefore makes it easy to provide our users with self-service analytics. Sisense's customer success team is great and will make sure you quickly see the value of their product through a customized onboarding process.

Contras:

The fact that multiple data models (elasticube) are competing for resources (mostly RAM) on a single server.

Usuario verificado
Usuario de Linkedin verificado
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Sisense is very flexible, but not for the faint of heart

3,0 hace 5 años

Comentarios: We deployed Sisense embedded in our own suite of healthcare software products and have been overall fairly pleased with the results. We can achieve almost anything we set out to do with some combination of plugins and existing functionality, and some additional paid work through their professional services team. Unfortunately, I have not been impressed with the support we've received. We had a lot of critical issues during implementation and it was difficult to engage Sisense to actually help troubleshoot the problems. The support has improved over the past year but their stellar support was a prime selling point during the sales process and I can't say that they have delivered on that. Overall, there's a lot of opportunity when deploying Sisense, but be prepared to step up and solve your own problems.

Puntos a favor:

We really liked the fact that sisense is a "full-stack" BI tool so we could keep a separate reporting data store without having to pay extra fees for SQL licensing. We have a LOT of data since we work in healthcare, and paying SQL licensing fees to store an extra set of data would essentially double our reporting costs. There are many plugins available that you can use in combination to build a very flexible system.

Contras:

One of the issues we ran into was becoming dependent on plugins and non-standard setup procedure to support our unique needs. As our system grew, it was difficult to find reliable support people to work with us on the Sisense side. The support team did not have the technical expertise I would expect for such a complicated product, so we ended up learning a lot on our own and solving our own problems.

Jessica
IT Specialist en EE. UU.
Construcción, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Great Analytics Tool

5,0 hace 3 meses

Comentarios: Compared to other tools like this one, I think this one offers the most for the cost. No real complaints about the tool whatsoever.

Puntos a favor:

The ease of use, ease of setup, and the customizations.

Contras:

Roles and permissions for users could have more options.

Loiane
VP - Business Analysis en EE. UU.
Servicios financieros, 10.000+ empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Siense is feature-packed and getting better

5,0 hace 4 años

Comentarios: We tried a number of different products before settling on Sisense. Ultimately, we are really pleased with our decision. What Sisense offers with the eCube concept is a perfect way to promote creative use of the data but still control sensitive information.

Puntos a favor:

Sisense feels more modern than other alternatives we tried. The concept of eCubes is, by far, my favorite allowing a collection of data to be containerized for reporting in any way imaginable. Automated alerts are a newer feature that is becoming very useful. The look and feel of the system overall is really nice and pleasant to use. Plugins can add a lot of functionality that isn't included out-of-the-box.

Contras:

While Sisense is mostly really responsive and quick feeling, there are unexplained times of lag or unresponsiveness. Embedding visuals is difficult and they don't always work depending on where you are embedding them.

Konstantinos
Senior Business Analyst en Alemania
Servicios financieros, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Best BI Solution currently ou there!

5,0 hace 4 años

Comentarios: Overall a good experience. We are in the phase of introducing Sisense company-wide.

Puntos a favor:

The flexibility and ease of use for the end user. Moreover the data manipulation capabilities that procides the Dashboard Designers.

Contras:

Difficult to understand the error messages. You need Sisense Support Team's at all times.

Carol
Business Analyst en EE. UU.
Tecnología y servicios de la información, 10.000+ empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Powerful Tool!

5,0 hace 5 años

Comentarios: Sisense helps users get answers they need about data faster and easier than going through the IT department.

Puntos a favor:

I like Sisense for the ease of use. A user can create a report quickly. Also, using scripts to customize widgets and reports is very nice.

Contras:

Exporting of dashboard to use in powerpoint is not as easy as we would like.

Anil
Marketing Executive en Turquía
Marketing y publicidad, 5.001-10.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Data Visualization with Sisense

4,0 hace 2 años

Comentarios: Sisense is powerful tool and I used it for data management for my customers.

Puntos a favor:

Sisense is powerful tool for data management, you can visualize your data with this app.

Contras:

It has many feature to use but there are things to developer should improve.

John Epok
Regional Platforms Lead en Filipinas
Telecomunicaciones, 501-1.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Essentially helpful software in tracking KPIs.

4,0 hace 6 meses

Comentarios: Overall okay experience with Sisense compared to the previous tool we’re using.

Puntos a favor:

Dashboards - basic and complex. For complex, need backend support. API integrations to Zendesk which is a very nifty feature.

Contras:

A bit tricky when complex dashboards are being done. Lacks features on further customization such as dashboard design.

Carine Sylvie
Carine Sylvie
Virtual assistant en Benín
Usuario de Linkedin verificado
Servicios para el consumidor, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Easy to use

4,0 hace 8 meses

Puntos a favor:

I can use the system with ease, analyzing received data reports or dashboards.

Contras:

However, like any tool, Sisense has its drawbacks. One of the primary pain points is the setup process. While Sisense can integrate with many data sources, configuring those integrations might be challenging without assistance from experienced technical support.

Gagan
Product Developer en India
Tecnología y servicios de la información, 10.000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Sisense for small scale & mid scale data analytics

4,0 hace 2 años

Comentarios: The overall experience using Sisense is average, there are certain shortcomings related to performance.

Puntos a favor:

The ease by which data reports & dashboards can be created. Availability of fast customer support & community.Reports can be scheduled to be downloaded using report manager. Custom tables can be created to create a desired view in the data model.Reports can be integrated with Printex to create PDF versions of the report using Jasper & YML.Can be installed offline as well.There is a wide variety of inbuilt aggreated & mathematical functions.

Contras:

There can be memory issues while parallel loading of data into data models. Doesn't have certain features such as parameters.In the report function you cannot use string for comparison, in that case the calculation needs to be done in the data model itself.

Endre
Enterprise Intelligence Manager en Nueva Zelanda
Usuario de Linkedin verificado
Productos farmacéuticos, 501-1.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

A strong tool to build BI value fast

4,0 hace 5 años

Comentarios: Sisense makes you think about BI at the next level. It removes the dependency of cumbersome IT functions and gives the power of data right into the hands of the business. The deployment speed and the ease of value delivery sets it apart. Its visuals are clear, easy to build, interactive and flexible. It can deliver BI and analytics at a fraction of the cost of its competitors. With 18 years in BI and analytics, working with most tools, this is probably the first one that understood the end game of BI: it is not about IT, it is about the business.

Puntos a favor:

Sisense is super fast to deploy and roll out. It is feather light on traditional IT resources allowing focusing on analytics instead of never ending implementation meetings. Super fast and easy value delivery through dashboards on any screen. The Pulse feature with which users can pick their own selection of KPIs is superb. Meshing up live data with any data source allows for adding the platform to digital products as well as be the go to tool for the business with deployment times under a day. Sisense is the way to go if you are aiming for a flexible analytics function that is deeply embedded in every business area.

Contras:

I would not really call these cons, Sisense development is fast with a huge dev community. Yes, you still need to build your semantic layer and there is room for further improvements from Sisense. Some basic formatting options are missing that makes export to PDF a pain, no option to export to PDF. Some Java related stability issues and the function set has much room for improvement.

Usuario verificado
Usuario de Linkedin verificado
, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Good support system and proactive issue resolution especially after moving to sisense managed cloud.

5,0 hace 6 años

Comentarios: Data to market was ultra quick with no teething issues.

Puntos a favor:

Intuitive data interface: Elasticube GUI is very intuitive to use, especially building calculated columns, duplicating a column, aliasing, etc. Easy dashboard creation process: For simple dashboards, not much tech skills required. Advanced use-cases have a robust community in place where you pick up plugins that give the right solution to your problem, usually with examples which Granular access control: with cube-level and row-level access restrictions, you can ensure that the right audience have access to the right information. White-labeling and web integration with SSO: As an OEM, this was a primary ask and Sisense extended great support to help us achieve this. Ability to consume huge data sets: No preaggregates and hence drill down to the most granular level.

Contras:

Limitations on how and where I would like my filters to go; ability to filter by clicking on legends; no proactive version upgrades on sisense managed cloud; greater control over retinal elements of visualization.

Collin
Head of Product
Software informático, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: SoftwareAdvice

SiSense as an OEM Solution

4,0 hace 8 años

Comentarios: We use SiSense as an OEM tool in place of a traditional OLAP deployment. We chose SiSense due to the out-of-the-box nature of the product, as it was quick to implement within our stack. By far, the most impressive part of SiSense has been their customer success team. Edan has been an incredible success manager for us - professional, responsive, and informed. He's managed expectations on our end exceptionally well and accurately and gotten us the help we needed when we needed it. He's the primary reason four this 4-star rating - he's been simply fabulous.

Puntos a favor:

The dashboard creation wizard is pretty robust and fairly easy to use. You will need an SME within the organization - this isn't a tool that I would simply throw at someone and expect them to learn in a few weeks, but that's largely due to the wide range of capabilities the tool has. However, the wizard is much more intuitive compared to a tool like Tableau. The UI of the dashboards is beautiful and offers a nice range of customization features. It's a much prettier dashboard than Tableau. Finally, the ability to write custom Javascript for formatting preferences has proven to be a very nice feature.

Contras:

The cube processing itself is quite limited - this is not a big data tool. Cube builds on our dataset take almost two hours. Part of this has to do with our Elasticube design being suboptimal, but I would argue that just provides evidence that you need a very technical SME within your organization who has experience designing OLAP models. My major objection is pricing - they charge on multiple vectors; by cube and also by a user. It's complex and the costs ramp up very quickly. I wish they'd pick one vector to price on, as it would make both budgeting and affordability much better.

Maxime
Lead BI developer en Canadá
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Growing

5,0 hace 5 años

Comentarios: Being an EMR, we use Sisense to allow our users to view and understand their datas in embedded dashboard. This solution allows us to have client that design their own dashboard to customize their needs. The solution is fast and intuitive and it's now used in most department of our company.

Puntos a favor:

- Ease to install and use - Intuitive interface - Excellent product support and active community - Lots of plugins to customize your product (look for Blox) - Data security allow us to provide views of different set of data for different users

Contras:

The solution is easy to use; you drag what you need and Sisense will aggregate the data. Not having to write the query is both a pro and a con, since sometimes your need will be slightly different and you'll have to be creative to reach it. The recent merge with Periscope (summer 2016) will most probably help this issue.

Charlie
Business Intelligence Analyst en EE. UU.
Software informático, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Easy, feature-rich, and customizable BI solution

4,0 hace 6 años

Comentarios: SiSense has been a fantastic BI tool. Combining data from multiple systems is simple with their ElastiCube caching system. The ability to write pass-through queries at the time of importing the data and then custom SQL expressions on data within the cube means that the data can be arranged and linked as if it was natively in one large relational database. The visualization tool is sleek and easy to modify. The ability to add community-made plugins means the visualization options are virtually endless. My customers, both internal and external, routinely compliment the appearance and value of our BI implementation.

Puntos a favor:

Community-driven Plug-Ins allow for unparalleled customization for someone who is not a developer.

Contras:

Joining data outside of SQL expressions is an enforced inner join and null values will drop from tables. Be careful about dropped data!

Wendy
Software Developer en EE. UU.
Software informático, 10.000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Powerful tool, constantly improving, but with a few 'growing pains'

4,0 hace 4 años

Comentarios: Sisense is highly engaged in monitoring and supporting their customers needs and success. Their documentation and training options have grown a great deal, and the quality and content of those resources has improved significantly.

Puntos a favor:

This is an extremely valuable tool because if offers many types of functionality, for users with varying technical skill levels. The evolution of this application, in just the 3 years we have used it, is also impressive. It is continually expanding its set of features and capabilities.

Contras:

As with any product that is aggressively growing its suite of components, platforms, and overall degree of usefulness, some new offerings need corrections before achieving full implementation in certain environments. E.g. it is a little frustrating to see an awesome new capability (like BloX), but have to wait for it to be fixed for Linux, but that will hopefully be resolved soon.

Kush
Sr. Director Software Development en EE. UU.
Materiales de construcción, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Good Software for Moving from Excel to BI

4,0 hace 5 años

Puntos a favor:

The UI is intuitive and very easy to get familiar with. The layout and tools are simple to understand and has a clean modern look. The self-learning videos are a good starting point and their on-boarding process is extensive and the professionals assigned to you for the OBP are knowledgeable about the software as well as Analytics. No programming needed if underlying data structures are standard and data quality is good.

Contras:

May require some tricky data modelling and coding on the data sources if there are unusually complex data relationships or data quality issues. Data is compiled on scheduled builds (although which can be finely configured) and not live. Builds do tend to fail if the server does not have proper capacity for processing, storage & access restrictions.

Diego
Data science visualiser en RU
Marketing y publicidad, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Great software

4,0 hace 5 años

Puntos a favor:

Sisense is constantly growing and adding new capabilities

Contras:

Being constantly changing, the software presents bugs frequently

David
Senior Data Engineer en EE. UU.
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Sisense is a quick to production solution with a good vision of the future with great service.

4,0 hace 6 años

Puntos a favor:

Dashboards are easy to set up and intuitive for end-users to navigate. Installation and configuration of the software/environment was streamlined and quick to start development and launch. Customer Success team is very valuable, providing proactive guidance on best practices, feature roadmap and putting us in touch with the necessary resources needed to be successful.

Contras:

Elasticube design can be challenging for multi-tenant database environments (at the present time). Limited customization capabilities from a white-labeling perspective.

Usuario verificado
Usuario de Linkedin verificado
, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Sisense is a useful tool that will be better once it gains more functionality

3,0 hace 6 años

Puntos a favor:

It is easy to pull in data and get a dashboard created quickly. It is also easy to use the elasticube manager to quickly manipulate data with the GUI and basic SQL.

Contras:

The connectors are limited as are the functionality of the dashboards. If Sisense had native connectors to more data sources it would be able to gain many more users. It is most effective if you already have a database built out and the resources to develop the data connections that you need. The dashboards also have some very basic limitations, like being able to change the orientation/order/size of labels on graphs. Also there is no way to have a widget cover more than one row, which greatly limits the possibilities for layouts.

Usuario verificado
Usuario de Linkedin verificado
Juegos de azar y casinos, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

BI tool review

4,0 hace 5 años

Comentarios: Very positive, it responds to our basic BI requirements. Customer support is very helpful and responsive

Puntos a favor:

Ease of use, flexibility, open framework (you get a basic offer which you can customize as you go), backend technology is very powerful.

Contras:

Very basic UI and out of the box visualization features, Elasticube is an outdated tool, no support for languages other than an old SQL version with limited functions supported.

Savu
Savu
Statistical Data Analyst en Rumania
Usuario de Linkedin verificado
Juegos de azar y casinos, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Easy to use, good end user experience

5,0 hace 5 años

Comentarios: Prior to Sisense, we used to make charts in excel to have some kind of data visualization.This was an issue, because there are a lot of reports, and it's not easy to jump from one excel to another. Now we have dashboards that have the data updated at every hour. The top management have all that data that they need in a single application, that can also be accessed from the phone.

Puntos a favor:

Easy to create a cube (basic SQL), to design a dashboard with no prior experience in dashboard design. The visualizations are great, the dashboards are very appealing to the end user. The customer support is also great.

Contras:

there are still some ideas that we couldn't implement in dashboards, but hopefully this will be fixed soon.

Susan
Manager en EE. UU.
, 5.001-10.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: SoftwareAdvice

Sisense as a Survey Reporting Tool

4,0 hace 6 años

Comentarios: The Sisense support team is responsive and has been helpful in getting things resolved. Sometimes there is a tendency to simply ask for .dash files and tell us to turn all widgets off....and that usually means the person hasn't read the issue properly. It wastes time and is frustrating. Other than that, I have found everyone sincerely wanting to get to the bottom of things and be supportive and helpful.

Puntos a favor:

Great design - dashboards are looking wonderful and clients love them. The interface is generally simple and easy to use - don't have to be a coder or developer to use it.

Contras:

There have been some bugs. Some "normal" functions seem harder than they should and require extra time and programming skills.