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Sobre SurveyLab

Software profesional de encuestas en línea. Encuestas, cuestionarios, formularios y pruebas para la evaluación de la experiencia del cliente, estudios de mercado, recursos humanos y más áreas.

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Puntos a favor:

SurveyLab has a lot of options that comes in a very pricy way in the competitors. Their heat-map function works excellent.

Contras:

Pages took a little longer to load over the school wifi network, not sure if it is a bandwidth issue.

Valoraciones de SurveyLab

Evaluación media

Facilidad de uso
4,8
Atención al cliente
4,8
Funcionalidades
4,7
Relación calidad-precio
4,8

Probabilidad de recomendación

9,3/10

SurveyLab tiene una valoración global de 4,9 estrellas sobre 5 según las 61 opiniones de usuarios de Capterra.

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Filtrar opiniones (61)

Juanita
Juanita
comunicador social en Colombia
Usuario de Linkedin verificado
Redacción y edición, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Encuestas en linea

4,0 el año pasado

Comentarios: Mi experiencia usando y participando de SurveyLab ha sido buena, he logrado alcanzar recompensas y acceder a pagos reales a través de tarjetas regalos y Paypal.

Puntos a favor:

Survey Lab es una buena plataforma para acceder a encuestas y ganar extras en el tiempo libre. Es una plataforma fácil de usar. Siempre hay una encuesta en la cual participar con temas reales, actuales y de interés.

Contras:

A veces después de haber respondido varias preguntas, algunas encuestas descalifican la participación, haciendo perder tiempo al usuario.

Krystian
Krystian
Polonia
Usuario de Linkedin verificado
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña
Fuente: GetApp

Perfect tool for academic research

5,0 hace 7 años

Puntos a favor:

Fast and intuitive user interface allows for an effortless survey creation and speeds up whole process. Very handy data collection possibilities allows to reduce data processing time in the future and provides additional insights.

Contras:

I had small problem with question number manipulation, it is manageable but took some time. Beside that I do not see any cons.

Carlos
CEO & Founder en México
Recursos Humanos, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Great Solution & excellent Customer Care

5,0 hace 3 años

Comentarios: My experience with SurveyLab

Puntos a favor:

SurveyLab have demonstrated to be a great solution, as well as a terriffic business partner solving our business needs and supporting our business model. They are always flexible and open to help.

Contras:

At this moment for our business need we haven´t found any need that have not been fulfilled. There are som we are planning to implement, but SurveyLab is willing to work on them

Benjamin
School Lab Technician en Singapur
Aprendizaje en línea, 201-500 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Good alternative to Google Forms

4,0 hace 5 años

Comentarios: Was looking for an alternative to Google Forms, so as to standout from the crowd, and MySurveyLab did a great job. Was able to craft a 3-question survey in under 20 minutes, with the option to choose between open- and closed-ended questions. Highly recommended for users who do not have access to SurveyMonkey, Google Forms or Typeform due to organization firewall.

Puntos a favor:

- Standalone software which is not part of Google Suite - Accessible to non-Google account users

Contras:

- Pages took a little longer to load over the school wifi network, not sure if it is a bandwidth issue

Susanna
Student en Bélgica
Investigación, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Best survey software for students

5,0 hace 5 años

Comentarios: It's easy to use and to figure out. It gave a wide range of options and a clear overview of all the collected results.

Puntos a favor:

The diverse question options this site provides, as well as a structured analysis report. I also loved that this site allowed question-jumps (logic) because most other sites don't offer that for free. Being able to collabortate with other users on a survey was quite nice as well.

Contras:

The limit to the results in the free version.

Usuario verificado
Usuario de Linkedin verificado
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Excellent!

5,0 hace 3 años

Comentarios: I have a great experience of use and our customers too. We don't have problem with the availability, we can to implement surveys for different uses cases, personalizations and integrations

Puntos a favor:

The robust of the platform, API integration and good capabilities to c8stom surveys

Contras:

I don't have any problem with the platform may be I hope that little bit improve for Look and feel

Katarina
development consultant en Serbia
Administración gubernamental, 5.001-10.000 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

The best customer support ever!

5,0 hace 3 años

Comentarios: Excellet experience. Particularly the speed of support that wasprovided quickly and very efficiently.

Puntos a favor:

SurveyLab is intuitive and easy to use. It has all the features needed for designing a good survey. It is simple to set up. Customer can also pay on monthly bases, which is great for customers who use surveys intermittently.

Contras:

I like everything about it, particularly user-friendliness.

Thierry
Thierry
Director Strategic Alliances & Projects en Bélgica
Usuario de Linkedin verificado
Servicios financieros, 201-500 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Great value for money thanks ease of use and ease of multilanguage setup/translation

4,0 hace 5 años

Comentarios: Excellent

Puntos a favor:

Ease of use Design tool efficiency Multilanguage setup Super fast and efficient support (technical & commercial)

Contras:

I really feel like being a very difficult customer if i write here someting i do not like. For the price, it is certainly a top solution.

Rayna
patient care coordinator en EE. UU.
Salud, bienestar y deporte, 10.000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

survey lab to the moooon!

5,0 hace 7 meses

Puntos a favor:

i appreciate the ease of use while using survey lab and the accurate results provided

Contras:

I have had nothing but smooth experiences and interactions while using survey lab

Szymon
Data Analyst en Polonia
Usuario de Linkedin verificado
Software informático, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Helpful and convenient

5,0 hace 3 años

Comentarios: Helped me a lot in dealing with my work assignment.

Puntos a favor:

I like the most the Logic system wchich is very proffessional and helps to move on quickly page by page with the survey and also attracts the visual effect.

Contras:

Well, In my opinion the additional thing which might help some of the users is to add the possibility to duplicate the page of the survey.

Timea
Timea
Deputy CEO
Usuario de Linkedin verificado
Traducción y localización, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: GetApp

Very satisfied with mySurveyLab online surveys

5,0 hace 8 años

Comentarios: mysurveylab.com online surveys has helped us learn about expectations of our new customers and maintain good and long-term relations with existing ones. mysurveylab.com has been doing an excellent job for us.

William
Freelancer en Costa de Marfil
Software informático, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

SurveyLab: excellent product !

5,0 hace 3 años

Comentarios: It's not difficult to utilize and to sort out. SurveyLab gave a wide scope of choices and an unmistakable outline of the relative multitude of gathered outcomes. I was searching for a choice to Google Structures, in order to champion from the group, and MySurveyLab worked effectively. I had the option to create a 3-question review in less than 20 minutes, with the choice to pick among open-and shut finished inquiries. Enthusiastically suggested for clients who don't approach SurveyMonkey, or Google Structures because of any firewall.

Puntos a favor:

SurveyLab has exhibited to be an incredible arrangement, just as a terriffic colleague addressing our business needs and supporting our plan of action. They are consistently adaptable and open to help. Quick and instinctive UI, takes into account an easy overview creation and velocities up entire interaction. Extremely convenient information assortment prospects, permits to decrease information handling time later on and gives extra experiences. Independent programming which isn't important for Google Suite, and available to non-Google account clients.

Contras:

I had a little issue with question number control, it is sensible yet required some attention. There were a hiccup during the running of the review because of a stage update, which made the survey quit working. Backing fixed this for me rapidly after I brought it up, despite the fact that it was simply by 5-second flash that I saw that the survey wasn't working.

Julien
Executive Director Service Delivery en España
Externalización/deslocalización, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Great Product

5,0 hace 4 años

Puntos a favor:

We were on the lookout for an all-in solution for one of our client and we were especially looking out for a solution proposing advanced analytics. We have been pleasantly surprised by SurveyLab on all fronts. Taking over the software was easy and we have been able to quickly deploy complex surveys in different languages and which required a lot of logic conditioning. The software was quickly adopted by our agents and the supervision was made easy because of the great backend structure. We have had a few questions during the exploitation phase and we have received a stellar customer support from SurveyLab. Overall we will be using the product again for our next campaigns and we highly recommend it to other companies. Thank you SurveyLab!

Contras:

Nothing we did not like per se. However the reporting sometimes required a bit of reformating before to be able to send the reports across to our final users. Not a deal breaker!

Ricardo
Ik heb geen werk en Países Bajos
Entretenimiento, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Goede Enquête site met veel vragen lijsten

5,0 hace 9 meses

Comentarios: Ik Vind survey Lab een hele fijne Enquête site de vragen zijn makkelijk te begrijpen de site is heel overzichtelijk ik vind het alleen jammer dat de site soms vastloopt en dat de vragen lijst opeens stopt maar voor de rest vind ik Survey Lab heel fijn werken

Puntos a favor:

Veel leuke vragen lijsten Overzichtelijke site De vragen zijn makkelijk te begrijpen

Contras:

Soms loopt hij vast Soms stopt de vraag lijst er zomaar mee

Gideon
Insight Director en RU
Investigación, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Great bit of kit, good alternative to Surveymonkey

5,0 hace 5 años

Comentarios: It's ideal for business/agency of my size which can't invest in full enterprise kit (why would I want to!?)

Puntos a favor:

It's got loads of functionality within each price plan and the developers are releasing lots of new functionality all the time.

Contras:

Not a lot I don't like about it to be fair - I think it ticks a lot of boxes. Maybe they could email more hints and tips or news of new function releases?

Marcin
Chief Information Officer en Polonia
Gestión de organizaciones sin ánimo de lucro, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

easy to use employees testing

5,0 hace 3 años

Comentarios: Used as a knowledge testing platform for employees. Very good feedback from users and analytics.

Puntos a favor:

Range of customization, multichanneling, well worked out UI.

Contras:

Too deep diversifications of functionalities between subscription plans

Amir
Intern en Alemania
Administración educativa, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

User friendly tool

5,0 hace 4 años

Comentarios: I tested 7-8 tools before choosing SurveyLab and i found it one of the best tool that comply with GDPR.

Puntos a favor:

Simple User Friendly inexpensive Fast customer support GDPR compliance

Contras:

Customization in question text was limited

Jared
Handyman en EE. UU.
Construcción, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Survey lab review by jared

5,0 hace 2 años

Comentarios: My experience with them has been great so far

Puntos a favor:

I use survey lab daily and I have nothing bad I can say about it and have had no problems whatsoever so that is great and cannot say the same about other companies.

Contras:

I like everything about survey labs so far so no complaints.

Marcin
PhDstudent en Polonia
Ocio, viajes y turismo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Strongly recommend mySurveyLab.com

5,0 hace 8 años

Comentarios: I'm using mySurveyLab.com for a couple of months and I must admit that - in my opinion - this portal is just great. It has very user-friendly interface, it is easy to use and has various professional functions.
Additionally, every time when I'm having some questions I'm in touch with mySurveyLab support team and I'm always getting quick reply and needed help from this department. This is very important because thanks to this I don't have any fear of creating new surveys and conducting new researches because I know that support team from mySurveyLab.com is going to help me and solve my problems. Many thanks to Mr Jakub for his patience and knowledge.
I strongly recommend mySurveyLab.com!

Puntos a favor:

- great support team - various functions - low price - professional statistics in different file formats

Contras:

- It's hard to find any cons

Jakob
PM en Suecia
Logística y cadena de suministro, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great mobile app for offline survey collection

5,0 hace 6 años

Comentarios: The software is very easy to use. I can quickly create a survey and collect feedback. It became almost as important tool in our organization as Excel or PowerPoint.

Puntos a favor:

Great mobile app for offline data collection. The tool just does the job. I can collect feedback from the remote locations, where the Internet connection sometimes is a big problem. This feature is a life saver.

Kit
Chief Product Officer en RU
Investigación, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Strong product features

5,0 hace 3 años

Puntos a favor:

We liked the ease of use and simple but clean look of the design interface and the survey, but what makes it unique is the inclusion of a drag and drop survey question type - I have yet to find this elsewhere in this price range, and users have fed back to us that this kind of question is quite enjoyable to do.

Contras:

There were a hiccup during the running of the survey due to a platform update, which did cause the survey to stop functioning. Support did fix this for me very quickly after I brought it up, although it was only by pure luck that I noticed that the survey wasn't working.

Marek
Developer en Polonia
Desarrollo de programas, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Best survey software

5,0 hace 2 años

Comentarios: Quite frankly this is the best solution I came across so far. This tool is easy to utilize and the surveys are perfectly customized to mobile devices. Also, the fact that you can add a variety of logic methods to each question allows you to prepare a more complex survey which is still user friendly and easy for the respondents.

Puntos a favor:

Survey lab is a fantastic tool for creating and scripting surveys. It has a full library of templates and is very easy and intuitive in use. The whole process is quick and effective.

Contras:

I've only been using the survey for a limited time but so far so good no cons.

Artur
Polonia
, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

mySurveyLab - flexible and very intuitive tool

5,0 hace 8 años

Comentarios: mySurveyLab offers a very well prepare suite that contain questioner creation, communication with respondents and statistic tool. mySurveyLab has helped us a lot to run smoothly and efficiently feedback exercises and collect data in many projects we run for our clients.

Puntos a favor:

mySurveyLab is easy to use and very intuitive tool

Princess
Strategy Coordinator en EE. UU.
, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Using MySurveyLab

4,0 hace 6 años

Puntos a favor:

I like that MySurveyLab is device-agnostic, so I can use it on any device that accesses the internet. Another great thing about it is that there are many languages to choose from, even rarer ones like Arabic! It also integrates with many CRM tools, which is a plus.

Contras:

The starter prices are great, though the professional monthly package can become expensive compared to free survey tools. It's only worth it for companies that need a high-level, interoperable survey system.

Ruby
Head of North America en Polonia
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Great Product & Value for Money

5,0 hace 4 años

Puntos a favor:

My company was looking for a survey tool we could use to measure brand awareness among our core markets. We evaluated multiple options based on pricing, features, and customer support, and SurveyLab came out on top. They were fantastic about working with us to deliver projects within our budgets, and offered the most competitive pricing of any provider we talked to. In addition, customer support on projects was almost always within 24 hour turnaround, and extremely communicative. We've had a great experience so far.

Contras:

As SurveyLab is a survey-focused product, it might not have as advanced features for full data analytics analysis as other platforms that are more analytics focused. However, the survey functionality itself is very advanced, and suited all the needs of our company.