17 años ayudando a las empresas argentinas
a elegir el mejor software

Sobre Horizon

Un software de inspección profesional con inteligencia artificial que incluye miles de artículos e ilustraciones automáticos.

Descubre más sobre Horizon

Puntos a favor:

Integration ;with, Google calendar, payment processing, homebinder and several other 3rd party. Customization : make it feel the way you want, professional.

Contras:

I find the mobile app very difficult to use and maneuver. I just don't get it at times.

Valoraciones de Horizon

Evaluación media

Facilidad de uso
4,6
Atención al cliente
4,8
Funcionalidades
4,7
Relación calidad-precio
4,6

Probabilidad de recomendación

9,0/10

Horizon tiene una valoración global de 4,8 estrellas sobre 5 según las 105 opiniones de usuarios de Capterra.

¿Ha utilizado Horizon antes?

Comparte tu experiencia con otros compradores de software.

Filtrar opiniones (105)

Tom
Owner en Canadá
Usuario de Linkedin verificado
Propiedad inmobiliaria, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Home Inspection Report Writing Software

4,0 hace 6 años

Puntos a favor:

Horizon has a clean interface, is intuitive, has little/no learning curve and produces good looking reports. It is also quite customizable but not in an overwhelming way that some other programs offer.

Contras:

The inability to format text (bold, italic, colour, etc.) is frustrating at times and terrible page breaks which make some reports look a bit odd.

Respuesta de Carson, Dunlop & Associates

hace 6 años

We appreciate you taking the time to comment Tom! We're glad you and customers love the professional format, content and overall presentation. We'll reach out to show you more cool features to customize text and layout.

Allan
Home Inspector en EE. UU.
Propiedad inmobiliaria, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Unique in My Area

5,0 el año pasado

Comentarios: There was a month or so when the desktop Offline version wasn't working and it took several calls to Support to get it going again.

Puntos a favor:

I started using Horizon about 7 years ago. It took a few reports to get the hang of it, Like any others.What i like the most is the way it fills in my writing that I have already written before. I also like the way I can work on it with my laptop when I dont have internet access. I like the descktop version. I do 99% of the reports ont he desktop version and then go into the online version to finish up.

Contras:

I have asked before if there was a way to start a new section without it going to the next Page. It leaves a big blank area and makes the report look longer. To me, I don't care, but I get comments back from realtors about how long they are.

Respuesta de Carson, Dunlop & Associates

el año pasado

We appreciate hearing your feedback and comments. Glad the support team was able to resolve the offline issues to get you back up and running.

Doug
Owner en Canadá
, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Great check list software, but fails to allow for a library of specific narrative

3,0 hace 8 años

Comentarios: I feel a need to describe specific issues of the inspection with narrative comments, and although 'Horizon' allows you to view the last comment, it has no allowance for reference to a library of past related comments that I have made, which I could reference to a current situation.
Horizon refers to a vast theory data base but doesn't allow for me to describe specifically the clients situation in my own words unless I type them in each report....which I feel is necessary in giving them a 'client specific' inspection report.
I prefer a narrative based report and being able to refer to my past comments, rather than a checklist report.

Puntos a favor:

The interactive nature of the reporting, scheduling , billing etc

Contras:

I have to type my 'client specific' comments each time they may be required instead of being able to reference each one and tweaking them to my specific report needs. I understand that one can refer to the last comment, but I don't think you can scan a library of comments for quick reference to one that meets ones specific needs.

Respuesta de Carson, Dunlop & Associates

hace 7 años

Hello Doug, We appreciate your feedback and trial of Horizon Inspection Software. Horizon comes loaded with over 6000 comments ready for Home Inspectors to use out of the box. Horizon lets you easily add custom comments on the fly to build your narrative library. Use our Power Search and SpeedWrite features to save time reporting. We'd be happy to arrange a free demonstration or help with your specific needs at carsondunlop.com or 800 268 7070 ext. 243

Fletcher
Operations manager en EE. UU.
Propiedad inmobiliaria, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Exceptional Customer Service

5,0 el año pasado

Comentarios: Harizons support team takes the time to listen to my issues and provided clear, concise answers to all of my questions. What truly stood out was their willingness to go the extra mile to ensure my issue was resolved promptly and to my understanding.

Puntos a favor:

I must say that this software was not difficult learn in the begining and has proven to be an easy read for my clients. It's user friendly interface, customization, comprehensive reporting, reliability and excellent customer support make it a top choice for any home inspection company seeking a powerful inspection software solution.

Contras:

No comments at this time. I haven't experienced it yet.

Respuesta de Carson, Dunlop & Associates

el año pasado

Thank you so much for your positive review! We're thrilled to hear that you found our software easy to learn and that it has been well-received by your clients. Our team has worked hard to create a user-friendly interface and provide customization options to meet the unique needs of home inspection companies like yours. Gratefully, The Horizon Team

David
Home & Building Inspector en Canadá
Servicios individuales y familiares, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Foley's software experience

5,0 el año pasado

Comentarios: I found Horizon software system user friendly and the staff very helpful

Puntos a favor:

The reporting software is a very profession system and I found the [sensitive content hidden] staff were always very obliging and extremely helpful and patient in providing a resolution to my problem.

Contras:

I did not find the software difficult to use and found it was an easy transition into my inspection system.

Respuesta de Carson, Dunlop & Associates

el año pasado

We're thrilled to hear that you found our reporting software to be highly professional. Ensuring a polished and reliable reporting system is a top priority for us.

Matt
Home Inspector en Canadá
Propiedad inmobiliaria, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

13 Year Daily User of Horizon Inspection Software

5,0 el año pasado

Comentarios: 100 % Happy with this product and this can be seen with 13 Years of loyalty to them! Thank You Horizon!

Puntos a favor:

I've been using Horizon Report Writing Software since my company was opened 13 years ago and I can honestly say that this software is the best out there. I've had a couple offers from other companies to try their software and after using their trial version, It's quite easy to see the difference between the various types of software. My client always tell me how easy the report is to read and navigate trough it. The report look very professional and this software is super easy to use. User friendly and updated with great diagrams and information for customers is hands down the best! I will continue to use them regardless of the price because I like paying for quality as do my clients for quality inspections and reports.

Contras:

I honestly have no cons about the software. The price tends to be a bit higher than some but paying for quality is a no brainer. Their customer service is always ready to help and this is very important to me.

Respuesta de Carson, Dunlop & Associates

el año pasado

Thank you Matt! We love to hear your customer feedback on your reports and professionalism. The Horizon Team

Karen
Home Inspector en Canadá
Servicios para el consumidor, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Adaptable

5,0 el año pasado

Comentarios: Love the program, support system, clients find it easy to read, love the reference links even though I still purchase the Home Reference Book for clients.

Puntos a favor:

I do alot of mentoring and it is easy to train new inspectors on this system. If they have issues a phone call works to navigate it with them. Live the add on Tarion, WETT, commercial tabs life is easier 1 program for all business needs.

Contras:

None really it is all I have ever used and easy to use, new inspectors find it easy to navigate

Respuesta de Carson, Dunlop & Associates

el año pasado

Thank you for your time to review Horizon! We use it for training new inspectors as well as many other educational institutions!

Winfred
Inspector en EE. UU.
Propiedad inmobiliaria, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Horizon software powerful and amazing software

4,0 el año pasado

Comentarios: Horizon help desk is awesome every time I have called they have helped me and guided me through with the issues that I was having. And have called back when I have left messages in reference to issues and not leave you hanging!

Puntos a favor:

Horizon software is very easy to use and has awesome templates to make your reports Stand out. You can upload your own items such as photos, also you can use the illustrations that are provided in the software that looks amazing when added to the report. The speed write section is awesome once you get it down. This is a very powerful tool once you get everything down.

Contras:

The downside is unable to edit with the program on you devices have to wait until I get back home and connect with my laptop, and also add function like low, medium, and high priority items, but other than that awesome product.

Respuesta de Carson, Dunlop & Associates

el año pasado

Happy to hear your inspection business is growing so well! You have a powerful and professional report along with the greatest support team in the business!

Russ
Home inspector en Canadá
Propiedad inmobiliaria, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great Product, time for the new software launch…

4,0 el año pasado

Puntos a favor:

Great tool for remote data collection and report production.

Contras:

The expense and issues for the past 18 months, still waiting for new software launch.

Respuesta de Carson, Dunlop & Associates

el año pasado

We also appreciate your trust in Horizon and association with Carson Dunlop. Your feedback is invaluable to us as we strive to enhance our product and service offerings.

Steve
Home Inspector en EE. UU.
Propiedad inmobiliaria, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Horizon Software

5,0 el año pasado

Comentarios: great

Puntos a favor:

ease of use customers love the report and I love using this product

Contras:

There are no cons using this software it is better than others that I have seen

Respuesta de Carson, Dunlop & Associates

el año pasado

We appreciate your feedback, and committed to continuously improving our software to meet the evolving needs of our users. Thank you for choosing us as your inspection software solution, and we look forward to serving you and your company in the future.

Yang
Supply Chain Manager en Canadá
Propiedad inmobiliaria, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Excellent app, reliable and easy to use.

5,0 el año pasado

Puntos a favor:

I like the report data export function. Which can export all your report data to an excel.

Contras:

It takes too long for customer to read the report.

Respuesta de Carson, Dunlop & Associates

el año pasado

Thank you for your Horizon review! You can included as much or as little details as you like. Buildings/Homes are complicated structures and can have comprehensive reports. Our Team would be happy to show ways to optimize your reports.

John
Home Inspector/Owner en EE. UU.
Propiedad inmobiliaria, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

A software partnership that can take any inspector to the next level

5,0 hace 2 años

Comentarios: Wonderful experience because of the support team that got me through the launch and now can realize the benefits

Puntos a favor:

#1 is the customer support. [sensitive content hidden] is my account manager and a former home inspector who helps in so much more that just the initial software launch. [sensitive content hidden] is my Tech support and has always been super quick to help with any issues (normally issues occur the morning before the inspection or late at night) and they have a wonderful help desk for after hours to help me stay up and running#2 is that we run a muti inspector team approach and Horizon is a perfect web based solution that allows multiple user interface uploads in the field to make a High quality most professional report I have seen to date#3 is the Report. Best in class professional report that I have seen on the market. Too many features to list

Contras:

The learning curve from one software to another is always a challenge. Horizon has a learning curve but once you get past it, you will never know how you managed without it

Respuesta de Carson, Dunlop & Associates

hace 2 años

Thank you for choosing Horizon John. We think the reports are pretty good too. We appreciate your "best in class" review.

Wesley
Home Inspector / Owner en EE. UU.
Propiedad inmobiliaria, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Review after one year

5,0 hace 2 años

Comentarios: Great, excellent customer support and a fantastic product.

Puntos a favor:

Simple, steam line, and user friendly quickly yielding profesional results for clients.

Contras:

Would be nice to have the ability to create a job from within the app.

Respuesta de Carson, Dunlop & Associates

hace 2 años

Hi Wesley, many upgrades coming to the mobile app including booking & scheduling. Thank you for your loyalty and feedback!

Faiz
Home inspector, Owner en Canadá
Servicios para el consumidor, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

A software that is work like a library for home inspectors.

5,0 hace 2 años

Puntos a favor:

Horizon software is one of the most important tool for me.Apart of the features that horizon provide, it’s an amazing marketing tool for my business, most of my clients end the report discussion by admiring the report layout, details, pictures quality and many more.

Contras:

Some specific conditions are not listed, and some of the implications are exaggerated, although it can be edited, but sometimes it consumes time.

Respuesta de Carson, Dunlop & Associates

hace 2 años

We appreciate your feedback and comments Faiz! Out of the box, Horizon is the most complete home inspection program available. We understand one can never be all things to all people and provide the flexibility for you to take it to the next level. Thanks again, The Horizon Team

Andrew
Inspector/Owner en EE. UU.
Servicios para el consumidor, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Why look elsewhere when you could be using Horizon Inspection Software

5,0 hace 2 años

Comentarios: The staff at Horizon is very professional and knowledgeable. I have yet to have a bad experience while interacting with the Horizon staff and I do not see one happening in the future. They are very quick to respond to your email questions or in returning a call if they where on the phone helping someone else.

Puntos a favor:

Everything! I really like the mobile app. Being able to take a picture and knowing that it would populate into the right place in my report is huge. I still get on my computer to clean up and finish my report, but almost everything is there in the right place. The items that are not are me just not knowing the right spot for everything yet. Once you spend sometime in the software it gets easier and easier to move around in it. It truly makes me want to go inspect a house, so that I can implement all the features I have customized or just added to make the inspections and reports go smoother.

Contras:

I would like to be able to sign the pre inspection contract digitally like the client has the ability to do so. I have my own way to do this off the software, but being able to do it on the software would be very helpful.

Respuesta de Carson, Dunlop & Associates

hace 2 años

Appreciate reading your feedback Andrew! Keep your eyes out for more improvements to the digital contract and business suite.

Kyle
Home Inspector en Canadá
Propiedad inmobiliaria, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Elevate your inspections

5,0 hace 2 años

Puntos a favor:

I am a new inspector and the ease of use with this program has given me the confidence, the push, to put together quality reports as if I have been in the business for 20 years. Agents and clients don't want to stand around for longer than they have to at an inspection. The software keeps me on par or quicker than the competition. The feedback I have received from clients and agents has been 100% positive. The reports are detailed and comprehensive. I want to thank Horizon for making my first year in business less stressful. If I ever have had a question, the support team at Horizon has always been great and the Webinar's are extremely helpful.

Contras:

With how customizable this software is, it is difficult to find something I didn't like.

Respuesta de Carson, Dunlop & Associates

hace 2 años

Thank you for sharing your experiences with Horizon Kyle! Glad to hear your new business is taking off!

Matthew
Owner/Certified Master Inspector en EE. UU.
Propiedad inmobiliaria, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

We get more inspections because our report looks the most professional!

5,0 hace 6 años

Comentarios: Horizon has been great to work with and the support team is a great help whenever you need him. My other inspectors all love it as well and we have brief experimental moments with other software platforms, but always keep coming back complaining about the others. It's easy to navigate, easy for me to track my business, and allows great access options to I can monitor and check on my other inspectors work.

Puntos a favor:

The best thing about Horizon is the interface and the report appearance when the clients get it. When other inspectors are out there putting word documents together or excel sheets with a couple of pictures at the end they can't even come close to comparing. With Horizon we provide a 40-60 page report with 80-100 digital pictures that takes about the same amount of time as them putting together a word document that makes a bad impression on the client and the realtor along with anyone else that sees it. Combine a great inspection, with outstanding customer service and a report that will impress all on its own and we have a template for success in this business, and in fact, we grow about 20% every year.

Contras:

I'm picky because I work with it every day and after comparing the other software products there are a few things I wish was better. One was for more picture storage (you get like 200) but for those 4 families and such more would be better. Also we need a scroll bar for preset canned statements in the tablet/OS version like the PC version has. Lastly I would like to see more options for picture editing and flagging pictures.

Respuesta de Carson, Dunlop & Associates

hace 6 años

Great to hear from Inspection Professionals like you Matthew and much appreciated! And congratulations on your growing business! Horizon stores all inspection photos, report items, comments, communications, and more for you. Increasing the storage capacity was a big hit with Horizon Inspectors.

Alex
Home Inspector/Owner en EE. UU.
Propiedad inmobiliaria, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Horizon Brings Me More Business

5,0 hace 6 años

Comentarios: I cannot say enough good things about Horizon. The reports come out well organized and clean. My clients and the realtors I work with love the ease of navigating through the reports with the section tabs. The reports provide so many helpful illustrations and links that assist with educating my clients. The additional tools such as the action list help me get more referrals and business from realtors. Realtors appreciate anything that helps make their jobs a bit easier. From a business standpoint it has really helped me stay on track and continue to grow. I enjoy the built in option of not releasing the report until the inspection agreement has been signed and payment has been received. This helps protect my business. If I ever have any questions, the staff is very responsive and takes care of any issues quickly. Horizon has put out a top notch product and great service to go with it. I can't thank them enough for helping me grow my business!

Puntos a favor:

Ease of use Clean reports Built in features that help educate my clients Additional features/links to help real estate agents put together inspection objections Business at a glance section helps keep me on track

Contras:

Photo limit is a little low Since it is internet based it does slow down from time to time and/or makes it difficult to write the report on site if inspection is in an out of service area.

Respuesta de Carson, Dunlop & Associates

hace 6 años

Hi Alex, thanks for your review. We're glad that Horizon is helping you grow your business and we always invite any comments for improving our product. We also have some terrific news for you. We just increased the photo limit to 200,. One of the many benefits of being a Horizon user is that we continuously provide updates. And your comments help us do just that.

Nathan
Home Inspector en Canadá
Servicios para el consumidor, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

My review

4,0 hace 2 años

Comentarios: Great customer support, a good product

Puntos a favor:

I like the descriptive illustrations added into reports, and how easy the reports are to use and they are laid out very well

Contras:

Apps are glitchy and sometimes unreliable, overall satisfied enough to keep using though

Respuesta de Carson, Dunlop & Associates

hace 2 años

Thank you for your feedback Nathan, we're happy to hear your clients love your professional reports and added elements to help explain complicated issues. New and exciting updates coming this fall including new apps.

Turk
Home Inspector en EE. UU.
Propiedad inmobiliaria, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Easy for clients to navigate

5,0 hace 4 años

Puntos a favor:

Horizon software is not only visually appealing but easy for clients to navigate. They periodically add new features or enhancements to make it easier for the agents as well. I hear a lot of good feedback from agents when they use added Action List. They click on the items they want to address and attach it with their inspection response. It ends up saving them so much time and they don't have to retype what I've already said in the report, its already there.

Contras:

It took a little while to set up the way I wanted it, but once set up it made my life so much easier.

Respuesta de Carson, Dunlop & Associates

hace 4 años

Thanks for your Horizon feedback and comments Turk! Glad to hear how effective your reports are with clients and agents. The Action List has been a game changer helping Realtors with their negotiations as well, with no added workload.

Usuario verificado
Usuario de Linkedin verificado
Administración gubernamental, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Functionality at it's best

5,0 hace 4 años

Comentarios: So far I am impressed. I'm able to complete my work in half the time. Once I'm able to navigate the system a little better, I have confidence that I'll love this system more than the previous one.

Puntos a favor:

I like how much easier it is to submit work orders verse the system we used previously. It allows me to get a task completed in half the time. Easy to navigate once you know where to look

Contras:

It's still kind of fresh so finding things and getting the little tweaks out of the way is taking some time

Respuesta de Carson, Dunlop & Associates

hace 4 años

We appreciate your honest feedback. Our goal is to provide inspectors with great content from the start so you can inspect anywhere. We hope you'll get even faster as you customize and get comfortable finding where things are. Thanks, The Horizon Team

Mo
Home Inspector en Canadá
Propiedad inmobiliaria, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Fast and Reliable

5,0 hace 4 años

Puntos a favor:

Horizon Report system helps Home Inspectors to write inspection reports in fast and efficient way. You have all mandatory items you need to meet the standard especially by speed write at the end we make sure nothing is missing. It also helps clients and specially buyers to receive the report right away after inspection. I have been using this software for about one year and half so far and I am really happy with the system.

Contras:

I would rather to be able to add videos in some occasions for my clients or to store it in the file for future needs. Also I would rather to pay less, however with the quality that I get, it is worth it.

Respuesta de Carson, Dunlop & Associates

hace 4 años

We really appreciate hearing about your experience using Horizon and how it's helping your customers with their buying decision. We'll reach out and show how you can include video to your inspection reports. Thanks again, The Horizon Team

Rico
Owner en EE. UU.
Propiedad inmobiliaria, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

The Best of The Best!

5,0 hace 6 años

Comentarios: My experience with Horizon is that the software is design and developed by inspectors for inspectors, with the home buyer and realtor in mind. It's truly a remarkable way of doing things.

Puntos a favor:

My clients love it! It's consumer friendly! My realtors love the ACTION List and all the hyper links. The buyers say that's it's easy to understand.

Contras:

There's nothing I don't like about it. If there's an issue they address it promptly.

Respuesta de Carson, Dunlop & Associates

hace 6 años

Thank you for your recent review on Capterra! We enjoyed reading your review and appreciate your honest and professional feedback. There is so much industry history with our staff and company in and hearing stories like yours it's truly amazing. I shared your appreciation with our team.

Mike
Home Inspector en Canadá
Propiedad inmobiliaria, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Good but not great

4,0 hace 6 años

Comentarios: I really like the reports that horizon generates. The app is easy to use to capture inspection data once you've got it mapped out. I don't like that it's still tied to a desktop. It's feels antiquated. There should be more options on the app like video recording and full photo editing. There should be no need to ever sit down at a desk to finish up the report.

Puntos a favor:

The report that the software generates is second to none

Contras:

Feels more dated than some other software

Respuesta de Carson, Dunlop & Associates

hace 6 años

Hi Mike, Thanks for your review. We appreciate your comments and we are working hard to provide continuous improvement for Horizon. We will keep you updated with new changes as we make them. Team Horizon

Joseph
Home Inspector en Canadá
Propiedad inmobiliaria, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Horizon software and app

5,0 hace 2 años

Comentarios: The software produces a professional-looking report. The action list is an added value for agents I work with. Overall, I feel the cost of the software is reasonable.

Puntos a favor:

Having access to the app while at the inspection allows me to enter some information and take photos that are automatically uploaded to the report.

Contras:

There are occasionally some minor glitches with the app that require me to restart the app or my phone. I would like to see pre-written narratives provided as an option for common conditions as this would be beneficial for inspectors new to the software or industry.

Respuesta de Carson, Dunlop & Associates

hace 2 años

Glad to hear Horizon is working well for you Joseph. Progress and growth are constants with Horizon. Looking forward to showing you the new upgrades and updates.