Opiniones de JobBOSS²

Software producción y distribución

Comentarios: Promedio positiva

Puntos a favor:

Planificar procesos de producción en escala masiva

Contras:

El.costo y procesos.de implementación algp.dificiles

E2 Shoptech revolutionized our shop

Puntos a favor:

1. No IT guy cost to maintain server. 2. Can use inexpensive workstations. We use Chromebooks for data collection. I also use a chromebook for trips. 3. Android/Apple app for tablets that can be used for data collection 4. Also just released an app for employees to check in and out from their phone. You can post stock from this app. 5. Work from anywhere. I was in Minnesota 2 weeks ago during a blizzard. I was at starbucks, posted up next to the window, working on my chromebook with no hick ups. 6. New updated features over the old system. Better reports. More capable Hot Spots. 7. Works the same as the old system, just things are in different spots. 8. Better, more efficient user interface 9. Easier to customize reports 10. Just introduced Dashboards

Contras:

1. The subscription price. 2. Cert control in general can be better. 3. Employee Clock in Module is a pain. You cannot edit someone time until they are clocked out.

Excellent Product

Comentarios: We are happy with the software and look forward to the future. The consistent upgrades are promising and encourage users to stay, but we hope that the price does not go up exponentially with the merger with ECI.

Puntos a favor:

The software is powerful and easy to use a majority of the time. Support is helpful and readily available. We use E2/Jobboss2 for all of our estimating, order management, quoting, purchasing, scheduling, and more. After 6 years with the software it is definitely sustainable and a needed tool in our shop.

Contras:

The homepage user interface is difficult to look at. There is a lack of customization options concerning fonts, text size, etc. Right now we have to use third party extensions to try and adjust fonts so some of our users can read the text properly. These extensions tend to cause problems with the logos so navigating becomes a little more difficult if you aren't familiar with where the buttons are. Implementing higher contrast homescreens would be beneficial and/or having an ingrained option for text size customization.

Poor functionality but "Software Functions as Designed"

Puntos a favor:

Nothing of value for us to comment on because we couldn't use the software to receive materials or properly account for our inventory.

Contras:

Too numerous to detail. Tech support, training and customer service keep telling us the same thing, "Software Functions as Designed". We don't see how we can use this job shop software for metal manufacturing and they aren't offering any workable solutions.

Users since 2005

Comentarios: My overall experience has been very good with all E2 aspects, my concerns have always been handled professionally and quickly. They have been able to modify or create a new program I have requested in a timely efficient manner.

Puntos a favor:

I like everything about this software. We have two sites, although we are considered Aerosafe Companies we are in fact two separate companies with their own receivables and payable. I like that I can switch back and forth with ease. I use the accounting modules mostly which are wonderful, I have never had a problem with them. I also use the Purchasing module as I order tooling, material, supplies etc., The Inventory module is great allowing me to allocate all items to a GL code I have set up.

Contras:

There are no cons as far as I am concerned and would recommend it to anyone. I have done so on more than one occasion.

Gem-Trim of Houma, LLC (Manufacturer of Control Valve Parts)

Comentarios: Our experience has been excellent.

Puntos a favor:

Gem-Trim is a small manufacturing company of control valve parts. The E2 Shop System fit our company perfectly with the three modules we needed (Manufacturing, Financial, Quality). E2 is not a multi layered system like some of the other systems we looked at. Gem-Trim uses all three modules to a high degree and the three modules compliment each other and provides management to a vast amount of information. The E2 System is an extremely user friendly product but still gives a small company the big company profile.

Contras:

There were some minor obstacles in the program we had to overcome and adjust to, but the support from the E2 staff was a tremendous help and assisted us through those situations.

E2

Comentarios: Overall experience with the personal at Shoptech. From the support to team to the sales team. All are knowledgeable.

Puntos a favor:

The versatility, working with the custom development team and being able to get features that aren't out of the box. From the end users perspective it's easy to use.

Contras:

I have no complaints at this time. Very pleased with the product.

ERP to Production

Comentarios: the software can work fine, but you need to get help to make the upgrades and keep the new versions working. the acount person gives a great help to keep the relationships.

Puntos a favor:

The software can handle all the process in your facilities from sales to delivery to the customer. form SO to the customer, pass throug jobs (WO) and invoices to delivery product. it handle fine partial delivery so it can be accurate all invoices.

Contras:

once you have all modules set up. it can work. but you need to get assistance from an partner to get all the information and help to set up all the process. it can't be set by yourself.

A Comprehensive Solution for Streamlining Business Processes

Comentarios: Overall, JobBOSS² is an excellent software solution for streamlining and automating business processes. It is intuitive and user-friendly, with a wide range of features to help businesses succeed. The customer support team is also helpful and always available when needed. The only downside is the higher cost associated with using the software.

Puntos a favor:

JobBOSS² is an incredibly comprehensive and user-friendly software solution for streamlining and automating business processes. It offers a wide range of features such as collaboration tools, scheduling, accounting, and analytics. The user interface is intuitive, making it easy to learn and use. The customer support team is also excellent and always available to help when needed.

Contras:

Although JobBOSS² is a great tool overall, there are some minor issues with the software that can be frustrating. For example, some of the features can be difficult to access and the user manual isn't always clear. In addition, the licensing costs can be expensive for smaller businesses.

Would recommend!

Comentarios: I'm very happy with this system and would recommend.

Puntos a favor:

I think what drew us to this ERP system from the start is the aesthetics. It's got a great color scheme and easy to find your way around the system with the color coded sections and icons. A close second is the flexibility you have with E2. You can pretty easily undo mistakes and recreate packing slips, invoices, etc.

Contras:

I want to be able to customize the reports more easily. I don't know how to use their Report Designer and it's not easily self-taught.

Cumbersome, Clunky, One-Size-Does Not Fit All ERP Software

Comentarios: I've been working with Shoptech for just over a year and gave it my best effort. We have implemented many work arounds to try and work within the forced system. However, there are glaring issues around each corner and fixes are painfully slow to be implemented. Although the software is cloud-based there are many features of a cloud based software that are not being utilized. For example, records do not save until the user clicks save (standard cloud based software packages retain the information as the user updates it).

Puntos a favor:

The concepts at a very high level are good. The modules and work flow make sense in general. The basic concepts are all good and at the core are what is needed out of an ERP system.

Contras:

Where to start... 1. The number of clicks to accomplish a simple task is unreal and extremely time consuming. 2. Lack of customization - each company is very different in operation yet all are forced into a solution that does not work for all. Simple issues such as the way tables are viewed are forced by Shoptech and not able to be customized. 3. Customer service - Many issues raised by the online community are classified as "oversights" and not as defects as a result nothing is done to correct them 4. Slow improvements - The community can request enhancements to the software, yet this are very slow to be implemented (if at all). 5. Outdated - many features are copied over from old outdated software and not likely to change anytime soon as they attempt to keep the new cloud based software inline with the older software packages

I no longer wanted my shop to run me....

Comentarios: E2 has been great to work with from the very beginning. We do not have an IT department but they helped walk me through the steps of setting up our system. They are always very nice and polite on the phone whenever I have to call. The system is great, with only a few bugs.

Puntos a favor:

The way that E2 links all the different aspects together with various search functions. I can easily find ANYTHING i'm looking for and run so many reports to find out whatever information I want.

Contras:

We still use the Access database version and it's only for PC. Two of us are dedicated Apple users, so that took some figuring out how to continue using Apple products with E2. There are only two reasons I haven't switched to the online hosted version - document type linking, and stable internet service.

We think this is the perfect software!

Comentarios: We can't say enough about the outstanding support and customer service from the folks at Shoptech. They have always been an absolute pleasure to work with - extremely responsive and knowledgeable!

Puntos a favor:

We are a 20 person precision machining and sheet metal fabrication shop. We do everything from prototype to large quantity production runs, and E2 Shop System does everything we need it to! This software follows a part from cradle to grave; from establishing raw material part numbers all the way thru to cash receipts, it ties every aspect of a job together, and is extremely user friendly! I love that we can collect real time information on the progress of a job, and when all is said and done, we know EXACTLY how much it cost us to produce a part. It allows us to give our customers the best possible price without any guess work on our end. We have been able to keep our accounting bills to a minimum, as the software allows you to produce balance sheets, income statements, 1099's - EVERYTHING! In 2017 we decided to convert to the Web Based version, and it was an absolutely seemless transition. I LOVE that we can do quoting, bookkeeping, analysis, etc. remotely. No longer needing to maintain a huge server has been great too!

Contras:

I can honestly say that I don't feel like there's anything "missing" with this software. Of course, there are the occasional "glitches", but Shoptech is very responsive and quick to come up with a fix! If I HAD to find something to complain about, it would be that the "maintenance fees" are a bit high for the web based version. However, not needing to maintain a server and the expense associated therewith, it's probably close to a wash!

Archaic & Tedious

Comentarios: Archaic and Tedious is exactly how I would describe Exact JobBoss. There are significant limitations in the software to consider up front. Part numbers are limited to 30 Characters. Drawing numbers are limited to 16 characters. General Description field is limited to 30 characters. Their answer to this is to provide an extended description dialog box. But you can not see the value of extended description in any sort of list view, therefore you can not see the complete description of your materials or parts anyplace until you generate quote document, or purchase order document, or a report. The general Description field will clip your description. It will let you enter more than 30 characters. But if you save and exit, then open the same quote it will have clipped the description to 30 characters. The UI is not user-friendly despite other reviews. I seriously doubt they have conducted usability and ergonomics studies with actual customers. It is very easy to get off track and be very disorganized with materials. Where it should have a good predefined material structure. The reporting side is very limited unless you are familiar with programming Crystal reports yourself. If you are building a product structure where multiple components use the same material, there is no way to add the same material to multiple components at once. You can copy material from one component to another, however, you cannot copy just a single material. For example, the component that I am copying from may have 5 materials in it. I have to copy all 5 materials into the target component then delete the materials I don't want in it. Same way with copying routings. A tech support rep argued this with me via email. To convince him I was correct and it was not possible I had to take a video of my screen attempting to copy one material and send that to him. Only then did he come off his position that it was possible. I can not see both the routings of a component and the materials of a component at the same time. They are two separate view windows you have to click back and forth in. Likewise, you cannot see the materials in multiple components at once. You have to click back and forth between the components you are interested in. If they rearranged their UI you could do some of these things, because there is plenty of room on your average size monitor screen. I have a 24" monitor and at a comfortable resolution, JobBoss is really only utilizing about 50% of my display space with actual pertinent information and controls. It's very easy to accidentally delete things and there are not many places where you can Undo, so if you accidentally delete something you are SOL. There is no way to add additional custom properties to a component. For example, I can not have Customer Part # and Our Part#. There are unforeseen nuances as well with formatting as well. If you enter a value in Vendor Reference field or Detail Number, then it overwrites the space for Extended Description on our Purchase Orders with Vendor Reference or Detail Number instead. You can not delete a material that has been used in a job. Unfortunately, we have a terrible material database with poorly named materials. We would like to replace the badly named materials with new materials that make more sense. But there is no good way to do this. Once a material has been used, closed, or scheduled it can not be deleted. It can only be inactivated. But what I want to do is replace it completely. Now they will say that they have a replace functionality, but it is really a rename functionality. But you can only rename one material at a time. So it's not really a replace function. Lastly, if you have limited seats you can set a user sign out after a period of time. However, I have found that if you walk away and have not saved your quote or job and it auto signs you out, it DOES NOT always save it for you. So you may lose work that you have done since last save.

Puntos a favor:

It has quoting, materials, costing, and scheduling, and job status capabilities.

Contras:

Sadly the UI is severely lacking. And it seems not much thought is given to usability and efficiency.

JobBoss - Simple enough but still lots of horsepower for a smaller job shop

Comentarios: I came on board with my employer in October 2014. They had been using JobBoss for over 10 years. With my ERP background, I quickly discovered that my employer wasn't taking advantage of many of the available utilities, including the Scheduling module. Within 3 months I had all 30 of our machining centers, plus all of the secondary resources and operations, set up and testing completed. Routings were stripped back and rebuilt with proper resource requirement setups to ensure proper scheduling of work and proper timing and load representation. Shift and holiday calendars were constructed properly. We turned on Scheduling in February 2015. With the first pass of the global scheduler (running infinite loading and allowing schedules in the past) we came out with a past-due backlog of some 4000 hours. After updating job progress on about 150 jobs, realigning a few things and making some setup tweaks, we realized that we were still over 2000 hours past due. However, we now had the theoretical start and end dates to work with, we could time materials properly, and could graph our loads to see what we were doing to ourselves with our booking practices. Since then, we have improved our utility of the system across the board. Raw material and finished goods inventories are accurate, so we can now use the Material Planning functionality. Raw material issues due to planning are non-existent. PO's for outside processing are now accurately priced, timed, and generated straight from the job routing. Use of Picks, Transfers, and Extra Quantities have given our inventory transactions full transparency. I look forward to Unite 2017 when I can see hands-on what other companies are doing to tap this system's potential!

Puntos a favor:

Simple navigation, use of Favourites shortcuts, level of complexity is perfect for smaller organizations.

Contras:

Would like to be able to access more information directly from the Job (ie from an outside process, be able to access the Purchase Order that is linked to it).

ECI Jobbos Software is Non Intuitive and non flexible, and the Trap you into a year contract

Comentarios: The software is probably the most poorly developed and an un-useful software that I have ever experienced. The product was complete and absolute garbage. I should have fire the employee who spec'd it in.
The implementation in trying to get the software to do what we wanted was a nightmare, so after 9 months of trying to "tweak" the system to do what we wanted, and another 2 months of just trying to live with what we bought, I decided to cut our losses. And then less than 10 days prior subscribing to the software for a year, I received an email telling me that my license key would be expiring, from which I was able to deduce and then confrim after contacting customer service, that we were on an annual contract.
And then without any call back number or anything I received an email telling me that I was required to cancel the contract 30 days prior to the "renewal", and therefore I could not cancel the annual renewal. (note I was paying monthly and frankly had no idea that this was an annual contract) Nonetheless I did contact them prior to the renewal once I figured out what they were pulling. For clarification, the email I received 10 days prior to the "renewal" did not reference "Renewal" or annual contract and it was sent to me 10 days prior so according the 30 day notice requirement, it was already to late as it were.

Puntos a favor:

Absolutely Nothing. There was nothing that we liked about the software

Contras:

The Description field for parts is limited to 30 characters. The database does not include a vendor/manufacturing part number field as a standard filed and you have to do workaround to get it to show on your purchase order. The software is completely non-intuitive, is extremely cumbersome and non-flexible and then they nickel and dime for every single change. The implementation phase was a total joke where after 9 months it still was not doing what we need it to do.. And then they to not make it clear that it is an annual subscription and that you need to provide a 30 day notice prior to renewal which they do not even inform you that it is a renewal. They simply tell you a few days ahead of time that you need to upload a license key.

Solid Product with good flexability

Comentarios: Our company has now used JobBOSS for around 4 years. We have found that the user interface is quite intuitive and straightforward to use. This is a plus when training new people on the system. Functionally, it has met most of the needs that we purchased it for. We loved the idea behind the scheduling module, but have found it to not be a good fit with our shop. We are primarily a custom high mix, low volume shop. This leads to many jobs that have potential to run in more than one pathway on the floor and most jobs are first run where we do not have a history of expected production run times to fall back on. We also have split our shop floor into three self directed production cells that have a fair amount of cross work. The self direction means many production decisions are made at the cell level and not at a command level. Because of these factors, we found that matching our shop floor to the scheduling module was exceptionally difficult unless we were willing to dedicate a full time person to keeping it accurate. In the end, we believe that the scheduling module would work better in a higher volume production environment with more of a top down command structure than how we operate. The reports that come with JobBOSS are reasonable, however, we have found that digging deeper into the data (at least the directions we looked) required special reporting. It is handy to have someone on staff who is comfortable working with SQL tables, data mining and creating custom reports. Exact does offer custom report creating. Just remember, it come at additional cost.

Puntos a favor:

As someone who does look behind the scenes and works to dig data out of the system, I am impressed with the amount of information that JobBOSS does capture. Additionally, it is quite well organized in its structure. On the front end, the user interface is intuitive and lends itself to easy training.

Contras:

Reporting. The stock reports are reasonable for a company that does not need to dig into its data very deeply. But the analysis at deeper levels would either require purchasing many custom reports or have someone on staff that can dig into the data and create custom reports. The scheduling module works best in an environment with minimal chance of perturbation. Systems that have a high degree of variation become hard to model accurately.

One of the best

Comentarios: I have used JobBoss for the last 6 years and it's great for a shop like ours with custom products. It handles everything from the initial customer quote to turning it into a sales order, defining specific jobs and component jobs all the way through shipping and invoicing. The various processes you might need are logically organized into modules which make performing specific tasks easy. The downside is the occasional lack of communication between the modules requiring you to complete some information multiple times. The only reason I did not give 5 stars across the board is the inability to look at the big picture (all open orders), drill down to the semi-big picture (a specific sales order), and so on down to the minutest detail. If you are looking at any of these areas by itself JobBoss is a great tool that does a terrific job at helping you manage a project; it could use a little tweaking to help you really manage multiple projects with ease.

Puntos a favor:

The level of detail available about any project, material requirements for the project, routing steps, and tracking of progress. A complete system available to manage every aspect of the shop from scheduling of employees and jobs, payroll, materials, and more. XML support to allow you to use external programs to exchange data with JobBoss.

Contras:

Inability to really drill down from a broad overview of projects in the shop down to specific details of a single job. Customer support for using XML extremely limited. Poor documentation on using it. Does not allow you to require completion of a routing step before beginning the next. Ability to track progress is 100% dependent upon employees logging into a job and recording their progress without any enforcement policy within the program.

Good for Shop Management, Has Some Quirks

Puntos a favor:

-This system does work well for managing active jobs as well as keeping all the historical information on jobs run in the past. It's easy to look up jobs in the system, see how much you've charged in the past, see what machines you ran it on, see how many times you've run it, etc. -The visibility between the shop and the office is very helpful - we use the data collection function, and the office can look at any job and see where it's at in process and who has scanned into the job. -System links well - you can capture labor, material, machining and outside services all on the same job easily and efficiently. -Integrates well with quickbooks for invoicing. -Customer service is easy to contact and fairly knowledgeable (some reps are better than others, sometimes I've had to call multiple times for the same question but I do eventually get an answer) -System design is clean and straightforward.

Contras:

-The system has a lot of quirks that you can work around but just seem inefficient (ie you can't make a machine or work center inactive. This doesn't make sense for shops that upgrade machines and get rid of old or malfunctioning ones.) -The reports are helpful to a point - basically they are helpful if all of your information is entered exactly how JobBoss requires it to be entered. Sometimes you don't know you are entering something wrong until the report comes up looking very wrong, and it can be tricky to figure out where your settings need to be adjusted for the report to come out correctly. Once you know how to run everything, it's easy to repeat.

Great Job Shop Software

Comentarios: Although the move from the Professional version to the web based E2 system has had some issues that still have not been resolved I would still recommend E2. The people at E2 are great and are always trying to improve their product and in time I think it will be exactly what we are looking for. I still want to see a Sales/CRM Module and then I'd say it's pretty close to being a complete system.

Puntos a favor:

The new web based software works well and is easy to use. The integration of the of all the different modules is very nice. Data collection tied to operations and job travelers gives us a great way to quote more accurately and efficiently. The Rapid Documentation System gives you all that you'll need to become ISO certified and ties right into your E2 system. The new apps that they have created have added features making it easy to enter additional information and part pictures.

Contras:

The web based system has a repository manager which is the weakest link in the system. It's time consuming to upload documents, enter documents into document control, and then link to the part number. This needs to be simplified. Also all the documents must be PDF's if you want them to print with a job traveler. In the new web based system you will be mouse clicking all over the screen instead of tabbing from field to field. Also you will need a large monitor to minimize the screen from jumping around and still be able to see the font.

Works for us

Comentarios: The customer service provided by E2 has always been outstanding. I appreciate that they are regularly making improvements and seem to respond to user feedback in a timely manner. This system works well for our needs.

Puntos a favor:

Once you get the hang of it, it's pretty easy to navigate through. We do not utilize everything E2 has to offer. We create orders, packing slips, invoices and vendor PO's with E2. We are in an internet deadzone and have really bad service in the shop so we are unable to use the data collection portion and we use QuickBooks for our billing. for what we use it for it works great. The traveler make sense, creating packing slips and invoices is simple and the customer service is top notch.

Contras:

The interface is not really intuitive, there was a big learning curve for my team. For example, when we were first trying to print job travelers we were hitting the "print" button in the top right. This was not the correct button. The correct button is "reprint" on the left side of the screen. Why would we be "reprinting" something that we haven't even printed yet? And why have two print options when one isn't even really an option? Another example with some of our frustrations is with the GL accounts. You have to assign an account to a tool in order for it to be properly assigned in QuickBooks. When invoicing, you are required to enter what GL account you would like that invoice assigned to, but it does nothing. The GL accounts are attached to tools, not invoices. If you do your bookkeeping in QuickBooks it is pointless. It would be really helpful if you could assign your GL account in the invoicing stage, but you can't.

Comentarios: We are a small third-generation custom sheet metal fabrication shop that has garnered a reputation for high quality, honest work, and trying to help all of our customers meet their increasingly shorter delivery times. Before E2 Shop System, we were using an outdated custom-written software for the Mac and updating that software into the 21st century was proving difficult and expensive. One day I received a mailer from ShopTech that said ''Are you controlling your shop, or is it controlling you?'' I thought to myself 'Isn't that the truth!!' So I called the number and talked to Greg in sales and after much consideration, we made the leap to the windows-based E2. It took approximately one year to fully migrate over to E2 once all the new hardware was set-up. I believe it could have been faster if we had an actual IT person. That being said, I'm not trained in IT, nor had much experience with Windows, but E2 was fairly easy to set up. It does take some getting used to, mostly because people are used to other software and have to make the mental switch, but once you figure out how everything ties in together, it's easy. The tech support staff was fantastic in helping me set up a windows server and they connected me with another customer that had done the same thing, which was extraordinarily helpful. We still use our Macs, but we LOVE E2 Shop System! My father even prefers the quoting method of E2 to the old custom program! It has allowed us to improve turn-around times on jobs and eliminated the constant bother of trying to figure out where jobs were in process in the shop. It has also improved our billing process; simplifying many tasks. It takes about 5 minutes to run the month end pdf reports for the accountant, vs an entire day of sorting actual paper in the old system. Everything is tied together and searching the system for just about anything is super-easy. I have customers call me all the time to look up information for them that they can't even find in their own systems. Our shop floor employees love being able to see what job they are clocked in on and eventually they will be able to know what job they should work on next. I haven't had time yet to delve into the wealth of data to analyze and quantify the exact benefit of E2, but just from our books, we can tell a marked increase in revenue, and we now can tell the actual real-time cost of jobs, rather than waiting until the next day's import. We have yet to harness it's full potential, since we are so small and focused on production, but there's only one way to go from here....up!!! Thank you SO MUCH to Janelle, Corey, Melissa, Greg and the rest of the ShopTech team that has helped me over the years. You have no idea how fantastic it is to call tech support and get the same, friendly, English-speaking, and knowledgeable people every time.

E2 was easy to learn and the layout follows a logical manufacturing flow

Comentarios: E2 makes our manufacturing easy to track and analyze. It is a very simple but powerful software.

Puntos a favor:

My favorite part about E2 is the simple layout and design of each module. Anyone with an understanding of the flow in manufacturing can learn this software quickly. Also, the software is somewhat flexible which makes it easy to tailor around your company's specific style of processing jobs and orders. There is also a lot of useful data you can pull from the system to analyze manufacturing costs. My favorite is the Job Cost Summary which allows you to see in detail every cost of a specific job.

Contras:

The one module I find difficult to use is the Scheduling module. For our company's style of manufacturing it has been hard to use and implement. We mostly build to stock, but we get a lot of build to order jobs that have to be rushed through manufacturing and really mess up the scheduling. I still have a lot to learn about the Scheduling module, but I wish there was a way to use sales history to continually update the job completion date. This would allow us to reschedule our work in progress to fill the shelves before we run out of stock. This module has a lot of promise but for now seems a bit cumbersome to use effectively.

Comentarios: A.C. Horn & Co. is a custom sheet metal manufacturer (job shop). We will make almost anything from a customer's drawing. We specialize in food processing and packaging equipment. We also have our own line of popcorn and peanut processing equipment. Our owner’s grandfather in Dallas, circa 1907 as a tin shop, founded the company. Our old manufacturing software was complicated and very inflexible, plus was no longer going to be supported by the small company that wrote and developed it. This was a good opportunity for me to recommend to the owners that is was time to change. I wanted software that was more user friendly, menu driven so it would be easy to learn, and more flexible. Also, payroll and time entry had to be clean and a single entry. Before E2 Shop System, we used a company called Caelus, based in the northwest. It handled payroll also and is very detailed in the accounting area. That was acceptable, but it made our company "accounting-driven", instead of "manufacturing-driven"... we make our money in manufacturing, not accounting... We use the 7.2.14 release. I just noticed that .15 has been released and I will install it very soon. We purchased the software in the fall of 2010, and implemented it on the first workday in 2011. Implementation was a ton of work, long hours, and much trouble-shooting and phone calls to the technical help number. I know changing any software is a monumental task, so in my opinion, the implementation went well. Everyone on the help desk was helpful, and I especially leaned on the accounting team because that is an area I am not familiar with. Most of my team learned the software fairly quickly, but some who are not as computer literate struggled. I had some issues with a few who tried to "force" the software to do things it was not designed, nor capable of doing. That took some time to sort out, but it helped us learn the limits of E2. I still call the support line (although not as frequently), and it seems the first person who answers the phone is sometimes less knowledgeable than I am. Usually, if I have a real problem or question, it will get kicked up to another level. The benefits we have realized are in the organization and planning of our proprietary equipment. It has much greater flexibility than our previous software. The system is much more open in the estimating area. Our AP and AR persons like the easier processing in this area. Accounting, however, is still a challenge. I think we are still fairly new users, having 15 months under our belt. We have not even touched the scheduling feature, and only two or three of us are using the quote feature (which is great), so we still have more steps to take to fully utilize the software.

Necessary tool for manufacturing shop

Comentarios: We need a system that could fulfill our shop needs.
E2 Shop System is user-friendly while providing multiple functions to our shop.
it really helps ensuring traceability especially when our shop requires AS9100 standard.
If and when E2 system have some glitches, customer service are always easy to reach and can resolve issues remotely.

Puntos a favor:

The thing our shop like most about this software is the ease of use. Unlike other system (such as Oracle), new users can pick up the basic functions within a week, with ease. For example, a newly hired purchaser can create a PO easily within first couple days. All the PO requirements can be pulled up merely by searching with job number or part number. This shop system is ideal for shops like us that do not have 3 months training period just for understanding and/or using shop software. This also increase the work efficiency of employees.

Contras:

In the summary sections (order summary, purchasing summary, inventory summary), we wish there are more output options we can select. Example a chart that can conclude summary would be a very nice addition. This can visualize our shop trend and would be a great input to management meetings.