Calificación media

  • En general
  • Facilidad de uso
  • Atención al cliente

Sobre Chatfuel

Chatfuel is the leading chatbot platform for Messenger. Increase sales, personalize marketing and automate support, all with Chatfuel.

Descubre más sobre Chatfuel

Filtrar opiniones (21)

Calificación del producto

Calificación del producto

Uso

Ordenar por

¿Ha utilizado Chatfuel antes?

Comparte tu experiencia con otros compradores de software.

Filtrar opiniones (21)

Yann I.
Yann I.
Consultant en Finlandia
Usuario de Linkedin verificado
Medios online, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Facebook Messenger Chatbot-building made easy!

5 hace 9 meses

Puntos a favor:

Of all the things Chatfuel brings to the table the one I consider my favorite one is its Drag-and-Drop builder for creating chatbots. No coding or any special skill required, simply click on a button, select the options that you prefer and set that up. Then, repeat the same process to add additional steps to your chatbot... it doesn't get much easier than that!

Contras:

Chatfuel focuses on Facebook Messenger only but it would be great to be able to leverage some of its chatbot features somewhere else, like on my website, for example. It's clear that the company decided to focus on a specific platform, and that's ok, but the idea of potentially rely only on one tool for all things chatbots...

Kristoffer F.
owner en Dinamarca
Servicios para el consumidor, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Takes care of business

5 hace 10 meses

Comentarios: Chatfuel makes dealing with our approaching Facebook messages conceivable by directing the discussions and sending notices to our colleagues when suitable. Chatfuel takes care of business to address routine inquiries.

Puntos a favor:

Not realizing coding was an enormous in addition to in choosing Chatfuel. I likewise truly like that you can copy informing tracks for various Facebook pages, which saves time when you're setting up a few channels.

Contras:

I didn't discover Chatfuel to be totally natural. Setting up our informing venture was tedious.

Luciano Z.
Luciano Z.
ChatBot and Automation Consultant en Italia
Usuario de Linkedin verificado
Servicios de información, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

A product that could give much more

3 hace 2 meses Nuevo

Comentarios: Overall experience little more than adequate. The few publishing channels available and the mixed approach between blocks and flows makes the work fragmented and not optimized, which is a shame.

Puntos a favor:

From the beginning, I appreciated the ease of use and organization of the work area. Initially, it was among the first platforms to allow integration with external systems to create interesting automations and webviews.

Contras:

Chatfuel's pace of growth could certainly be greater. The flow designer arrived years after the various competitors and, all today, is lacking in some functionalities. The block approach is still standing, but the platform should instead turn and convert completely to the flow designer.

Usuario verificado
Owner en Bélgica
Usuario de Linkedin verificado
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Great chat bot tool for beginners

4 hace 4 meses

Comentarios: This is a solid tool for building your first bots. It also has a free plan, which is what I used first to get started. I like the straight-forward approach and simple interface. It's easy to create a bot and you can take it into different directions. Plenty of documentation available as well. Overall this is a good tool, definitely one of the better chat bot tools I've personally tested. Worth checking out in my opinion.

Puntos a favor:

I found this a very straight-forward chat bot tool for beginners. I was new to building chat bots but found this easy to work with. My first chat bot worked just the way I expected and I even got inspiration to make it more advanced. It all seemed do-able thanks to the step by step instructions. Other tools I've tried had more settings and options, making it a little more complicated. Chatfuel keeps things simple and also has advanced features if you want to use them.

Contras:

It's not as advanced as other tools on my first inspection but pretty much does most of the things you would want to achieve with a bot. So overall there's not much to dislike here.

Mukesh K.
Mukesh K.
QA Engineer en India
Usuario de Linkedin verificado
Servicios de información, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Good for Messenger

4 hace 2 años

Comentarios: Overall the conclusion is that you can build only simple chatbots. I don't recommend chatfuel for complex chatbots but highly recommended for prototyping bots. You can build use some available templates to build bots.

Puntos a favor:

Chatfuel is easy to use and deploy a chatbot on messenger in a few mins. Best chatbot development platform for Facebook messenger bot as it allows user to one-click sign up with your Facebook account and many pre-built chatbot templates as well. Best of beginner and a non-techie guy to start building their messenger bot. An important thing is, You can build your chatbot for free.

Contras:

You can deploy your chatbot on Facebook only and personally I don't like this. Also, you need a Facebook account to sign-up and build a messenger bot. You cannot build any complex chatbots on chatfuel. NLP is not good enough as it should be. Sometimes my bot failed to recognize the user's inputs and does not respond. Documentation is also poor. There is no support for subroutines, jumping around a conversation.

Usuario verificado
Director of Corporate Communications en EE. UU.
Usuario de Linkedin verificado
Hospital y atención sanitaria, 1.001-5.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Gets The Job Done

5 hace 2 años

Comentarios: Our team is a skeleton crew. Chatfuel makes managing our incoming Facebook messages possible by guiding the conversations and sending notifications to our team members when appropriate. Chatfuel gets the job done to answer routine questions.

Puntos a favor:

Not having to know coding was a huge plus in selecting Chatfuel. I also really like that you can duplicate messaging tracks for multiple Facebook pages, which saves time when you're setting up several channels.

Contras:

I didn't find Chatfuel to be completely intuitive. Setting up our messaging journey was time-consuming.

Usuario verificado
Freelance en India
Usuario de Linkedin verificado
Suministros y equipo para empresas, 1.001-5.000 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Congratulations! Your Chatfuel Is About To Stop Being Relevant I Recommend for Facebook comments

5 hace 7 meses

Comentarios: I put down my hands in auto reply comments in facebook, chat fuel does everything for me. Chatbot reply comments automatically to generate leads and convert them to customers. Very efficient tool.

Puntos a favor:

It has coolest and popular feature makes mind-blowing automatically reply to users comments. It's very simple b, chatbot automatically replays to users comments to facebook posts. I use this for comments for auto reply. Generating leads Managing reputations I like this software I recommend this to others.

Contras:

I don't find least in this software. All features are more effective and best , I enjoy and generate revenue in this tool.

Héctor G.
CEO en México
Usuario de Linkedin verificado
Software informático, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Chatfuel is a great tool for starting a Chatbot building

5 hace 3 años

Comentarios: Im creating a bot and is not for marketing, it is for user profiling, it is helping a lot!

Puntos a favor:

It is so easy to use, you don't even need chatbot experience, just writing skills

Contras:

It is probably hard to get into other interfaces than messenger, but for messenger is great

Alejandro S.
Digital Content & Engagement Director en EE. UU.
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Automation for everyone

4 hace 3 años

Comentarios: Great bot for various easy tasks.

Puntos a favor:

I created a chatbot that assists with many common questions and tasks with minimal work from employees. I recommend this service to many people.

Contras:

It would be great to provide the service without Facebook as website visitors are increasingly more hesitant to interact with Facebook.

Melissa P.
Melissa P.
Director of Communications en EE. UU.
Usuario de Linkedin verificado
Administración educativa, 501-1.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Create your own chat bot

4 hace 12 meses

Puntos a favor:

The integration with Facebook messenger is really convenient. The visual builder is easy to use and the randomization option is useful.

Contras:

The mid-pandemic changes in tiered pricing was inconvenient for a non-profit on a limited budget.

Mateusz W.
Mateusz W.
Growth Hacker en Polonia
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Nice product with great community.

5 hace 3 años

Comentarios: It's def one of my favorite chatbot tools out there.

Puntos a favor:

I like it for being so powerfull tool. You can use it fot very simple bots but also for super complex ones.

Contras:

It's buggy sometimes and the support is hard to reach sometime.

Mark S.
Owner en EE. UU.
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Great but chaos

5 hace 3 años

Puntos a favor:

It has every feature that you can need with bots. The ease of sharing a bot is appreciated! This is an extremely feature rich platform. I have confidence with this platform over any other. With all they keep adding in features, I know they'll stay on the cutting edge.

Contras:

Ok. This is confusing to use. It's got so much features without the intuitive thought on how to make it easy. Not an appealing interface to work with.

Usuario verificado
CEO en Francia
Usuario de Linkedin verificado
Productos cosméticos, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Boost your growth with an efficient chatbot !

5 hace 2 años

Comentarios: My bot could answer to my clients when I was focusing on my product, my SEO, making money etc...

Puntos a favor:

For my own little business, I need only the free trial at this moment. I could build a scenarii when visitors come to my facebook page. With my bot, I can ask questions to visitors, and answer to theirs even when I sleep. I also collect a lot of valuable mail adresses !

Contras:

You'll need probably one day before understanding/experiencing all you can do with this tool. So take time to watch/read tutorials.

Rahul A.
Head Of Online Marketing en Alemania
Usuario de Linkedin verificado
Recursos Humanos, 10.000+ empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña
Fuente: GetApp

Chatbot building made SUPER easy!

5 hace 3 años

Puntos a favor:

- An intuitive layout which can be used by anyone who has no idea about Chatbot - Easy integration with Facebook Messenger - Advanced condition/logic based system to make complex scenarios easy - Support for Synonyms/ AI - Easy deployment process

Contras:

Its a great tool for building basic chatbots which support analog functions (condition based) but if you want to get a little more advanced (integrate your CRM system to fetch data etc.) it lags behind in that way.

Nicole G.
social media manager en Sudáfrica
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Easy chat bot creation

4 hace 3 años

Comentarios: Made it easy and simple to create a Facebook chatbot

Puntos a favor:

Very easy to use and learn how to build fully functional chat bots

Contras:

The trial version has a watermark that remains until you pay for the full version

Okikiola B.
Okikiola B.
Business Owner en Nigeria
Usuario de Linkedin verificado
Tecnología y servicios de la información, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Best tool to create a chatbot

5 hace 3 años

Comentarios: I was able to reach and sell more in my business service

Puntos a favor:

I was able to design and develop a chatbot successfully for my facebook page. It's the best i've used as it requires little or no coding ability.

Contras:

The pricing i guess is really unneccessary and it doesn't support other platforms other than facebook.

 dominique D.
 dominique D.
Founder en Bélgica
Usuario de Linkedin verificado
Recursos Humanos, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: GetApp

Platform to build your Facebook Messenger Chatbot

4 hace 5 años

Comentarios: This is one of the easiest tools to build a chatbot in minutes and develop it over time. Deploying is like a breeze and you can test the chatbot on the fly.

Puntos a favor:

Easy of use, possibilities to make simple but also elaborated chatbots

Contras:

No sequencing to start chatbot marketing: Follow-up people who subscribe to your bot with follow-up chatbot conversations.

Vadym B.
freelancer en Ucrania
Internet, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Review

5 hace 2 años

Puntos a favor:

Most of all I liked that even free functions of this chatbot provide a possibility to build a powerful chatbot for FB messenger.

Contras:

Not so easy in use as ManyChat, but still very powerful and provides more possibilities.

Ayobami O.
Ayobami O.
Writer & Blogger en Nigeria
Usuario de Linkedin verificado
Medios online, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Chatfuel has ingredients to make your business boom

4 hace 3 años

Puntos a favor:

Business survives when you have a great channel like chatfuel that helps you connect to clients or customers quickly. Chatfuel has been very good in such area. Almost everyone use facebook these day, you can easily convert your prospects easily

Contras:

For new users, the software can be very complicated. One may need a tutorial video or notes to get along with the software.

François B.
François B.
República Dominicana
Usuario de Linkedin verificado
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña
Fuente: GetApp
4 hace 5 años
Usuario verificado
Founder en EE. UU.
Usuario de Linkedin verificado
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Very limiting software

3 hace 2 años

Puntos a favor:

can't think of any pros right now maybe later

Contras:

It's hard to use and it's very expensive and very limiting in their free plan