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Sobre MaintainX

MaintainX es un software CMMS móvil de órdenes de trabajo que aumenta la eficiencia y la información en tiempo real. Muy fácil de usar.

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Puntos a favor:

When ever i have a query the customer care team promptly gets back to me with meaningful and useful information. For a one man show is brilliant, but it is tailored to large companies and personal.

Contras:

There is no email system to communicate with client and vendors, it's all done through the App.

Valoraciones de MaintainX

Evaluación media

Facilidad de uso
4,8
Atención al cliente
4,8
Funcionalidades
4,5
Relación calidad-precio
4,7

Probabilidad de recomendación

9,3/10

MaintainX tiene una valoración global de 4,8 estrellas sobre 5 según las 590 opiniones de usuarios de Capterra.

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Mariel
Project Manager en España
Maquinaria, 501-1.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Gestión eficiente del flujo de trabajo con KeepX: la perspectiva de un usuario

5,0 el año pasado

Comentarios: En general, mi experiencia con KeepX ha sido en gran medida positiva. A pesar de los inconvenientes menores, la plataforma ha facilitado mucho la gestión de los flujos de trabajo y la organización.

Puntos a favor:

He estado usando KeepX durante bastante tiempo y debo decir que ha mejorado drásticamente la gestión de mi flujo de trabajo. Me encanta lo fácil de usar e intuitiva que es la interfaz.

Contras:

Aunque en general estoy satisfecho con KeepX, me he encontrado con algunos contratiempos en el camino. A veces, la aplicación se retrasa al sincronizar datos entre dispositivos, lo que puede ser frustrante cuando se trata de tareas urgentes.

Raquel
Demand planner en España
Productos farmacéuticos, 11-50 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Buena plataforma, pero con algunas limitaciones

5,0 el año pasado

Comentarios: "MaintainX es una buena plataforma con espacio para crecer. Es ideal para empresas con equipos de mantenimiento y presupuestos más pequeños.

Puntos a favor:

MaintainX es una plataforma simple y fácil de usar que es fácil de aprender.

Contras:

Algunas capacidades están limitadas por las restricciones del programa, como la capacidad de escalamiento entre categorías, el bloqueo de programación y el seguimiento de activos de "mal actor" de Pareto.

Daniel
Daniel
Ingeniero mecanico en Chile
Usuario de Linkedin verificado
Ingeniería industrial o mecánica, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Mejora tu plan de Mantenimiento con MAINTAIN X

4,0 hace 4 meses

Comentarios: excelente me ha permitido crear un plan de mantenimiento para el area de produccion donde trabajo, pudiendo gestionar ordenes de trabajo, costos y tiempos de mantenimiento

Puntos a favor:

en mi cuenta poder realizar una gestion de mantenimiento de forma sencilla, ordenada por medio de plantillas personalizadas, a su vez puedo ver costos, inventario, tipo de mantenimientos, la pieza o producto, realmente lo recomiendo se trabaja de forma mas ordenada sobre todo en las lineas de produccion

Contras:

es un poco costoso realmente no todos pueden tener aceso al software, ademas es ideal ver tutoriales por internet a pesar de que es algo intituivo

Usuario verificado
Usuario de Linkedin verificado
Automoción, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Buena plataforma para sistema de mantenimiento

4,0 el año pasado

Comentarios: Como sistema de mantenimiento fácil de usar es un 10.

Puntos a favor:

Me parece que la interfaz que utiliza es clara y sencilla de utilizar.No se necesita un proceso largo de aprendizaje para manejarte con la aplicación.

Contras:

No tengo nada en contra de este software funciona bastante bien.

Nicolas
Oficina tecnica en Argentina
Sector textil, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Una experiencia excelente

5,0 hace 7 meses

Puntos a favor:

Su buena predisposición a sugerencias en cambios según la necesidad, la facilidad de manejo tanto móvil como en escritorio.

Contras:

No encuentro desventajas que por el momento me aquejen

Katalina
Ing. Sistemas en Colombia
Seguridad e investigaciones, 10.000+ empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Te ayuda a estar al dia

5,0 el año pasado

Puntos a favor:

Ha permitido a nuestras areas encargadas estar al dia con el mantenimiento preventivo de todas las areas.

Contras:

Hacen falta caracteristicas pero el programa funciona muy bien

Cesar
Mantenimiento en Argentina
Aerolíneas/aviación, 501-1.000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Excelente software de mantenimiento

4,0 el año pasado

Comentarios: Una muy buena experiencia, lo recomiendo.

Puntos a favor:

Es una excelente herramienta de seguimiento, trazabilidad y gestión general de mantenimientos preventivos, predictivos y correctivos.

Contras:

Realmente es muy difícil destacar algo malo cuando en realidad es una herramienta importante en cualquier tipo de gestión de ingeniería y mantenimiento

Mauricio
Programador en Colombia
Tecnología y servicios de la información, 10.000+ empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Excelente software para monitoreo de tareas

5,0 hace 10 meses

Puntos a favor:

Fácil manejo de la plataforma, me ayuda mucho al seguimiento de procesos tanto a personal, como a tareas específicas, si necesito desglosar una tarea y personalizarla antes de pasar a la otra me lo permite.

Contras:

Podría ofrecer más soporte al aplicativo, pero de resto muy buena

Alex
Alex
Maintenance Engineer UK en RU
Usuario de Linkedin verificado
Papel y productos forestales, 5.001-10.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

The only CMMS you should consider.

5,0 hace 10 meses

Comentarios: When we made the decision to choose MaintainX as our CMMS, our account manager was very thorough and helped us to be up and running in a matter of days. We were already gaining benefit after around a month of use. Admittedly the team at MaintainX shouldered a lot of the workload, but it really helped. This kind of support is what I suspect makes MaintainX such an easy choice. People couldn't quite believe how fast we were able to integrate.

Puntos a favor:

MaintainX has much to offer. If I were to nail it down to one thing, I would need to point out that the ease of use comes first and foremost. It is the one thing my team have all fed back as the major factor when picking it up for the first time.

Contras:

I don't want to seem negative, because overall, the system is phenomenal. If pressed, I would have to say that compatibility with other software could be better. This isn't really a fair criticism though, as the team are constantly updating the system.

Alternativas consideradas: Prometheus

Razones para elegir MaintainX: SAP was too challenging for our team, users were leaving shift and getting locked out of the system. We also found that there was a steep learning curve, along with a very limited functionality for maintenance management overall. No real-time updates and we never had the ability to use this with mobile devices.

Software anterior: SAP Business One

Razones para cambiar a MaintainX: MaintainX just seemed so much cleaner. The overriding reason was that MaintainX allowed us to make this choice and hit the ground running. Not many alternatives would allow us to be so productive from the moment you install the app.

Johann
General Managers en Sudáfrica
Envases y contenedores, 501-1.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Excellent mobile fit for purpose tool

5,0 el mes pasado Nuevo

Comentarios: Outstanding customer service and support - I cannot think of a more positive experience from an IT platform provider (given that we only use 32 licenses - we feel like we are treated like a mayor/significant customer - well done)

Puntos a favor:

Easy to use, easy to onboard and integrate, exceptional (virtually real time) customer service and query management, versatility of application, making information visible across the organization. We've had an extremely positive product and service experience thus far

Contras:

Not a lot missing, perhaps if they could create better step-costing (i.e above 20 users/30 users and so forth) we would roll it out much further into the organization as (say) 20 or 30 users use it all the time but if we we had another 20 or 30 'restricted use' licenses at half the cost we would add this one (the ROI drops at a point when you add more and more licenses for staff that uese it less frequently for narrow uses i.e. part stock control/inventory)

Alternativas consideradas: UpKeep

Razones para elegir MaintainX: Cost - we get 95% of what Upkeep does at half the cost

Software anterior: UpKeep

Usuario verificado
Usuario de Linkedin verificado
Vino y licores, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Great Support when transitioning to digtal

3,0 hace 2 meses Nuevo

Comentarios: "It's been a challenging journey, but most of the problems you are facing are due to the presence of incorrect data. This is where our customer support team comes in. I hold regular meetings with them to ensure that we are all set for success. I do wish that the app had a more user-friendly interface, with visual aids and a search function similar to Google. However, I must say that it is a well-designed and forward-thinking product that will certainly enhance your overall efficiency."

Puntos a favor:

Great support and they are on the right path to have an front line first app

Contras:

The lack of customizations and the lack of levels of access and cost.

Nathan
Manager, Maintenance Planner en Canadá
Construcción, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Easy to set up, great support and easy to use

5,0 hace 2 semanas Nuevo

Comentarios: Overall experience is great. I highly recommend MaintainX

Puntos a favor:

The implementation team knew exactly what they were doing and took care of every request I threw at them. The process moved very quickly. After implementation the users found the mobile application very easy and has had tons of success.

Contras:

Since our business is not large enough for the enterprise option it didnt make sense to go in that direction. I do wish there was more customization ability without having to go to enterprise.

Alternativas consideradas: eMaint CMMS

Razones para elegir MaintainX: We were looking for a fully functional, fast, mobile option.

Software anterior: MPulse

Razones para cambiar a MaintainX: We choose MaintainX over eMaint because of cost, it had to many functions we would never use, like MaintainX Enterprise.

Adam
Supervisor en Canadá
Servicios para instalaciones, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

A Great Option for Engaging Operations

4,0 hace 2 semanas Nuevo

Comentarios: excellent, great support from implementation and ongoing support.

Puntos a favor:

- User friendly, easy to train new staff - Work order detail including photo's - Built in communication tools - Great filtering options when drilling down on specific data

Contras:

- Asset hierarchy is not robust, however 'location' hierarchy is.

Alternativas consideradas: Limble CMMS , eMaint CMMS , FastMaint , UpKeep y eLogger

Razones para elegir MaintainX: - User friendliness, - Advanced work order details and content, - Cost - Customer service is a big one.

Software anterior: Fiix

Razones para cambiar a MaintainX: Overall higher scores against other providers in key deciding criteria's.

Allen
Adminstrative en EE. UU.
Importación y exportación, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

MaintainX CMMS Review

5,0 hace 2 semanas Nuevo

Comentarios: Overall extremely positive and happy without purchase

Puntos a favor:

The ease of use and implementation. Phone App is extremely easy to use.

Contras:

Cannot add multiple assets to a work order but that is a small small con

Alternativas consideradas: Limble CMMS , eWorkOrders CMMS y eMaint CMMS

Razones para elegir MaintainX: Wanted to move to something more customization and that fits the needs of our day in and day our business

Software anterior: UpKeep

Usuario verificado
Usuario de Linkedin verificado
Agricultura, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

MaintainX makes organizing and showing corrective actions for inspections easy!

5,0 hace 2 semanas Nuevo

Comentarios: Overall MaintainX has helped keep our managers and operators on task with what needs to be done and when.

Puntos a favor:

It automatically creates corrective action work orders for items that need correction.

Contras:

The lack of being able to get alerts for work orders that are due.

Alternativas consideradas: Limble CMMS

Razones para cambiar a MaintainX: It looked like it was easier to use both on the desktop and phone.

Steven
Engineering Supervisor en RU
Servicios para instalaciones, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Capstone Review

5,0 la semana pasada Nuevo

Comentarios: Overall I cannot fault this system and would definitely recommend it to anybody.

Puntos a favor:

The customer support has been above and beyond. [sensitive content hidden] has been guiding us every step of the way and has been outstanding in setting up our system. He is a credit to the company.

Contras:

I haven't found any yet. The entire process from start to finish and ongoing has been excellent.

Preeti
Office Manager en EE. UU.
Maquinaria, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Maintain X review

5,0 hace 2 semanas Nuevo

Comentarios: best inventory /service software i have used so far. Very easy to use. Customer service team is excellent starting with sales to follow ups.

Puntos a favor:

it is amazing how easy it is to use, the ability to be able to customize to our needs

Contras:

honestly none so far, i cant think of anything at the moment

Kenneth
Maintenance director en EE. UU.
Automoción, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

MaintainX review

5,0 la semana pasada Nuevo

Puntos a favor:

Customer support. There support team is unmatched

Contras:

Still haven’t developed multi site inventory system

Alternativas consideradas: Jolt

Razones para cambiar a MaintainX: MaintainX better fit for our needs. Better support. Platform is easier to use

Jesse
Facilities Director en EE. UU.
Servicios para instalaciones, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

MaintainX will supercharge your maintenance programs

5,0 el año pasado

Comentarios: I couldn’t imagine managing the facility without it. We had no system when I started. And this has been a game changer. It has taken a while to really get integrated but that’s not the fault of MaintainX, more of the slow restructuring of the entire maintenance program at this facility. MaintainX has been the central tool to help make this happen.

Puntos a favor:

Having everything in on place. The more I can stay on this platform the more I can keep things organized.

Contras:

Lack of user tagging in messages, and an inbox to track tagged messages happening in the work order comments module. And there should be more visibility to the conversations happening in the work order. Not really a con but more of a feature request.

Alternativas consideradas: eMaint CMMS y Smartsheet

Razones para elegir MaintainX: User interface, the software was much less buggy. Better mobile UI, very easy to adopt, very easy to import data and MX will help enter your data. Price. Price is big since we are not a huge facility and it has been a trial run even using CmMS at this facility.

Razones para cambiar a MaintainX: User interface was the first thing. I tried MAintainX before I used upkeep, but after a year with upkeep, MX must have made some UI changes, because I was just exploring other CMMS after the year of upkeep. And after a quick trial I was hooked.

Donald
Maintenance Manager en EE. UU.
Maquinaria, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Easy to use Great results

5,0 hace 7 meses

Comentarios: Overall, maintainX is a great system that is still evolving to meet the customers needs. it has made tracking work orders for both scheduled and unsceduled work very easy and inventory managment is great.

Puntos a favor:

it is an easy to set up system, cloud based and moble friendly. The end users can navigatge the system from a phone or tablet with ease to manage assets, find parts, and complete work oreders.

Contras:

Scheduling module could use some help. It is difficult to schedule work that may have a differwent due date that scheduled date. Receiving against PO's is complicated because it does not account for partially received orders.

Alternativas consideradas: Limble CMMS , IBM Maximo Application Suite , Hippo CMMS , eMaint CMMS y Fiix

Razones para elegir MaintainX: We wanted a system that was going to be easier for the technicians to use and something that would be better for asset and parts managment. it was the most complete product that meet our needs.

Software anterior: MaintiMizer

Razones para cambiar a MaintainX: This was the most complete system that meet the needs of our company for asset tracking, inventory managment, PM managment, purchasing

Mike
Plant Engineer en EE. UU.
Sector textil, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

A CMMS that fits in you pocket.

5,0 hace 5 años

Comentarios: Working with the rep and the guys at MaintainX had been great! They have designed a system that does not need a 500 page manual and are readily available if you have a question or an suggestion. I've seen main of my suggestions implemented in the matter of a few days. They are doing a fantastic job developing this application.

Puntos a favor:

MaintainX is very easy to set up and use. Other systems are impossible to setup without outside help but not MaintainX. It is scalable and they are adding new features on a weekly basis. Everyone has real-time updates on work orders so you al ways know the status.

Contras:

Lack of inventory capability but I'm assured it is coming.

Alternativas consideradas: Hippo CMMS , MAPCON y UpKeep

Razones para elegir MaintainX: It was just too laborious and complicated to manage. Being paper based I would have to review hundreds of pages weekly. Sometimes it would be weeks before I could review a PM and find a problem I should have known about.

Software anterior: PMC

Razones para cambiar a MaintainX: Being mobile first was a big factor. Not needing to spend thousands of dollars for help setting up the software. You can do it yourself and MaintainX will help for free. Knowing instantly what is happening, communicating directly with the tech, attaching manuals, photos, videos to work orders it makes you more effective.

Tom
Process Improvement Process Lead en EE. UU.
Materiales de construcción, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Very Satisfied

5,0 hace 4 años

Comentarios: I've now had several meetings with our maintenance team. We have completed our first weekly's and will we are in progress with our first departments monthly PM's. The software is everything that I was lead to expect and more. [SENSITIVE CONTENT HIDDEN] has been incredibly resourceful, responsive and helpful. It's always nice to make a decision after testing 15 solutions (felt like 1000) and feel confident that you've made the correct decision. I feel that way right now and wanted to share. We still have some setup to go - I'm taking the walk before run approach with the guys but this is slick. I'm looking forward to the partnership.

Puntos a favor:

The seamless transition between the desktop and the mobile app make this a really nice solution. The reporting, filtering and scheduling abilities of the work orders is really nice and easy to use.

Contras:

So far the only cons were identified at selection and were so minor they didn't prohibit me from selecting the solution. Little things like work orders have a really slick ability to save filters but reporting and the mobile app do not have it. It's not a huge deal since mobile users can filter to themselves and see only what they need to but it would be helpful if they could save encompassing filters such as specific departments and weekly vs monthly vs annually.

Alternativas consideradas: Hippo CMMS , FTMaintenance Select , eMaint CMMS , Fiix y UpKeep

Razones para cambiar a MaintainX: Bottom line was twofold. 1st - the demo and setup were extremely straight forward (Thank you [SENSITIVE CONTENT HIDDEN]). 2nd - the price was unmatchable. For the functionality they are offering at their price point - it made the selection simple.

Andy
Corporate Equipment Reliability Manager en EE. UU.
Envases y contenedores, 501-1.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

MaintainX review

5,0 hace 2 años

Comentarios: Good platform, great support. Still needs some growth, but happy with results so far.

Puntos a favor:

Simple and easy to use & learn. Fast turnaround on support.

Contras:

Some capabilities are limited by constraints of the program. Example- cross-category escalation capability, scheduling block, “bad actor” asset tracking Pareto. Some aspects are only attainable through enterprise level.. the cost is higher than what you currently get out of it in my opinion.

Alternativas consideradas: Asset Essentials y Infor CRM

Razones para elegir MaintainX: Too expensive per license, no super users without enterprise level, complicated layout and difficult to learn quickly.

Software anterior: eMaint CMMS

Razones para cambiar a MaintainX: Price and ease of use

Bradley
Senior Technician en EE. UU.
Sector textil, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Using MaintainX to implement maintenance system from scratch

5,0 hace 10 meses

Comentarios: MaintainX has begun the process of automating much of our maintenance system that was labor intensive and memory driven before. I feel like I have only scratched the surface to this point of what possibilities it opens up for us as far as inventory, cost, and maintenance tracking.

Puntos a favor:

MaintainX has streamlined work order generation and communication in our plant. Work requests are easy to generate, review and assign, with all parties receiving notifications on their mobile devices and workstations. PMs are also automated, with technicians recording hourly meters at weekly intervals and lubricating and maintenance procedures automatically generated through work orders.

Contras:

I am currently very new to the program and at an early stage of our companies implementation. I have not encountered an issue with MaintainX yet that I felt was problematic.

Sonny
Facilities Administrator en EE. UU.
Instituciones religiosas, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Useful Tool

5,0 hace 11 meses

Comentarios: Satisfied with the product and the customer service we received.

Puntos a favor:

The simplicity of creating work orders is great! I really am glad to see new updates and integrations that suit our business needs.

Contras:

I wish the calendar view of work orders was improved to allow a full view of work orders and their assignments.