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Opiniones de EngageBay CRM

Sobre EngageBay CRM

El software de automatización de marketing de EngageBay ayuda a las pequeñas empresas a automatizar las tareas de marketing y ventas para generar clientes potenciales y cerrar más negocios.

Descubre más sobre EngageBay CRM

Puntos a favor:

I love using a multiform that can manage all of my data and daily functions in the one place without having to sync and integrate multiple platforms using third party service providers.

Contras:

NO SMS Function However I have been told this is coming soon.

Valoraciones de EngageBay CRM

Evaluación media

Facilidad de uso
4,5
Atención al cliente
4,8
Funcionalidades
4,6
Relación calidad-precio
4,7

Probabilidad de recomendación

8,8/10

EngageBay CRM tiene una valoración global de 4,7 estrellas sobre 5 según las 781 opiniones de usuarios de Capterra.

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Raquel
Demand planner en España
Productos farmacéuticos, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Solución integral de CRM con inconvenientes menores

5,0 el año pasado

Comentarios: A pesar de los inconvenientes menores, he tenido una experiencia positiva con EngageBay. Se ha convertido en una parte esencial de mis operaciones comerciales y he visto una mejora significativa en mis esfuerzos de marketing y ventas desde que adopté esta plataforma.

Puntos a favor:

Me encanta especialmente la interfaz de usuario intuitiva y la fácil integración con otras herramientas. Considero que las funciones de automatización de marketing son de primera categoría, lo que me ahorra mucho tiempo y esfuerzo en la gestión de mis campañas.

Contras:

Si bien aprecio las amplias funciones que ofrece EngageBay, experimenté algunos contratiempos. Me di cuenta de que el software puede ser algo lento a veces, lo que puede ser frustrante cuando trato de hacer el trabajo rápidamente.

Angie
Ing Software en Colombia
Tecnología y servicios de la información, 10.000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Todo en un mismo lugar

5,0 el año pasado

Puntos a favor:

Su gran variedad de herramientas abarcan la mayoria de los requerimientos de quien lo adquiere.

Contras:

Podria ser un poco complicado de enterner cuando recien se implementa pero todo es de practica y costumbre.

Juan Andres
Administracion de Empresas en Colombia
Tecnología y servicios de la información, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Es estupenda.

5,0 el año pasado

Puntos a favor:

Es una herramienta de facil aprendizaje, intuitiva y acorde con lo que uno necesita.

Contras:

Hace falta imcorporar funciones como Google Meet

Yosue
Yosue
Diseñador Web en Chile
Usuario de Linkedin verificado
Desarrollo de programas, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Plataforma de CRM completa y flexible

4,0 hace 9 meses

Comentarios: Un CRM sólido con una amplia gama de características. Es fácil de usar y ofrece una buena relación calidad/precio

Puntos a favor:

Es relativamente barato y tiene excelente relación Calidad/Precio, cumple muy bien como CRM, ofrece una amplia gama de características que pueden ayudar a las empresas de todos los tamaños a mejorar su gestión de clientes potenciales, clientes y ventas

Contras:

Tuvimos algunas dificultades para crear campos personalizados para almacenar datos específicos de nuestra empresa, pero pudimos resolverlo de igual manera

Álvaro
Álvaro
Freelance en España
Usuario de Linkedin verificado
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Una herramienta con muchas inegraciones y muy completa, un CRM de calidad y realmente eficaz

4,0 el año pasado

Comentarios: En general me ha encantado, por las muchas funcionalidades que incorpora y por su precio sorprendentemente asequible para todo lo que incorpora este genial CRM. Muy buen trabajo el realizado también en su interfaz de usuario

Puntos a favor:

Me ha gustado mucho su amplia funcionalidad, así como las muchas opciones de personalización que ofrece

Contras:

En algunas áreas, como los informes, he echado en falta alfunas opciones más de personalización

Manuel
Manuel
Tecnic en España
Usuario de Linkedin verificado
Hospital y atención sanitaria, 501-1.000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Buena

5,0 hace 2 años

Comentarios: Buena practica y segura

Puntos a favor:

Su facilidad de gestion y la optimizacion movil

Contras:

Algunas caracteristicas senpueden mejorar

Krishna
Krishna
Performance Marketing en India
Usuario de Linkedin verificado
Marketing y publicidad, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Must have CRM tool for big or small organization.

5,0 hace 2 meses

Comentarios: Overall, this tool is easy to implement and use and thanks to their support team which is avl 24/7 to help us. I used the tool during my internship, then I suggested the same to my current organization and hence, that's how we implemented it and now our whole team is using it and loving it.

Puntos a favor:

1. It's collaborative working environment is so easy to implement and adapt. 2. We don't have to worry about losing our data anymore as all the data is now stored on the cloud. 3. Their server never gets down so our team works any time of the day they want. 4. According to the price, this is the best CRM with all the relevant features as compared to the other alternatives in the market.

Contras:

The users might get lost during their initial days of using this due to their vast featuers but their resource modules are so helpful that they helps them to get back on track. Also, their support team was always there to help us when we got lost using the tool or had any doubts.

Kevin
Kevin
President en EE. UU.
Usuario de Linkedin verificado
Telecomunicaciones, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

A dizzying array of tools in a nice, integrated package

4,0 hace 2 meses Nuevo

Comentarios: Overall it's been quite nice. It is an incredibly capable platform with lots of room to grow into.

Puntos a favor:

The simplicity of connecting the API, the tracking tools, and the way that it manages to somehow pull together all the complex features needed into a single package and somehow make it appear that it's less complex than it really is. The capabilities here are astounding, but if the more complex things aren't needed, the system remains simple and straightforward.

Contras:

It would be nice to be able to hide the links, tabs, and menus to things that aren't being used and re-add them if we decided to use them later. Also, the social media marketing only covers Facebook, Twitter, and Instagram. I'd really like to have a much wider selection.

sneha
Email Marketing specialist en India
Producción audiovisual, 11-50 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

More improvement required

3,0 hace 2 meses Nuevo

Puntos a favor:

To be very honest i have used this service twice only in free trial the functionality is good for sending email and they also provide accurate result but while investigating the email i came to know that they are using mailgun service for sending emails.

Contras:

The service provider they are using earlier it was very useful for bulk email marketing but now a days they are worst cause they do not change the IPs regularly which necessary to compit in the email marketing today and the same thing facing by engage bay, other wise the software is good for sending emails

Respuesta de EngageBay

el mes pasado

Hi Sneha, Thanks for sharing your feedback. May I know what was the issue you faced with your email campaigns. Based on that, we can get it checked. Thanks, EngageBay Team

Nuran
Head of Student Acquisition en Túnez
Administración educativa, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

I am in love with the Platform

5,0 hace 3 meses

Puntos a favor:

I find EngageBay a comprehensive, all-in-one solution, offering robust functionalities across organization, task automation, form and landing page creation, marketing campaign management, and result tracking. It provides an extensive toolkit essential for both marketing and sales teams, seamlessly integrating appointment scheduling, content creation, campaign execution, and data organization.

Contras:

I haven't found a single aspect of EngageBay that I haven't liked yet. Whenever I encounter an issue, the chatbot is always there to provide instant assistance, making the experience even smoother.

Michelle
Vice President en Canadá
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Our business has benefitted from using EngageBay

5,0 el mes pasado Nuevo

Comentarios: My overall experience with EngageBay is great! I've never had a problem using the software and any time I have a question, the support has been quick and helpful.

Puntos a favor:

The best thing about this CRM is the ease of use. I found it easy to learn and continue using.

Contras:

There are some options that could be expanded on such as building web pages, I would benefit from having more options in the design process of the web pages.

Staffan
CEO en Suecia
Comercio y desarrollo internacional, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Superb Allinoneplatform

5,0 hace 2 meses Nuevo

Comentarios: so far great support and rather easy to set up, even there are many many features.
Canva integration is missing.

Puntos a favor:

all features in one platform. Perfect for soloentrepreneurs need only one system

Contras:

no integration with Canva. This is very needed

Mike
Consultant en India
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Best alternative tool for Marketing/CRM

5,0 hace 2 semanas Nuevo

Comentarios: I am positive for this app and making it a great alternative for tools like hubspot and all

Puntos a favor:

Its been 2nd month we are using it and already have positive feedback for this app. Streamlines and automates repetitive tasks are commendable, saving time and effort. Integration with apps is fantastic. The CRM system addresses all our needs, backed by excellent support from the Engagebay Team. The platform offers excellent automation for emails, landing pages, and forms, making it a great alternative.

Contras:

I find there is a room for Improvement on GUI. Template and Library is not vast, i guess engagebay can work more on that.

Marie
Marketing Manager en EE. UU.
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Great HubSpot Alternative!

5,0 hace 4 semanas Nuevo

Puntos a favor:

EngageBay is a great alternative to it’s pricier, more widely known competitor, HubSpot.

Contras:

On several occasions, the data integration got corrupted, which unhinged our database contact lists and tags.

neal
Director en RU
Ropa y moda, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Good Value, loaded with features, quick and responsive support.

5,0 hace 4 semanas Nuevo

Comentarios: Overall experience so far is good and would recommend people to look at engagebay before choosing other CRM

Puntos a favor:

Good Value, loaded with features, quick and responsive support.

Contras:

At the moment moving from hubspot its just getting used to slightly different ways of set up and doing things but no major negatives currently.

Aswathy
Marketing Operation Associate en India
Servicios de información, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Cost Effective Marketing Solutions

5,0 hace 2 semanas Nuevo

Comentarios: The overall experience is good, ease to use and engaging dashboard makes a marketers life easy.

Puntos a favor:

Marketing multichannel with CRM integrated solution in very effective price.

Contras:

The lack of downloading the report options. No in deep analytics for email marketing.

Cameron
Owner en EE. UU.
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Feature-rich without breaking the bank

5,0 hace 4 años

Comentarios: We love EngageBay and highly recommend it to our clients who want/need a full featured platform that will work across multiple departments, automate regular tasks, and that don't want to pay the high-price and add-on that you have to with many other tools. EngageBay's support team is AMAZING!! Anytime I have a question about something, they are quick to respond, very helpful and knowlegable, just a breath of fresh air to know that I can get a hold of someone when we have issues (which isn't that often, but when we do they are there!).

Puntos a favor:

It is amazing to me how feature-rich the platform is at the cost. More features and functionality than some of the 'big guys' for a fraction of the cost. It is easy to use and train clients on the system, so that is ALWAYS a huge plus for us.

Contras:

Learning curve at first just to understand how it works differently from other systems, but that is not necessarily a con of EngageBay because that is the same for every new platform as each has their own little intricacies.

Respuesta de EngageBay

hace 4 años

Thanks for the great review Cameron. Your words are super encouraging. We will continue to build great features to help small businesses grow their businesses without breaking the bank on expensive bloated software.

Rudi
CEO en Polonia
Empleo y contratación, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Very Very Good All in CRM and Marketing platform and Super Service!

5,0 el año pasado

Comentarios: Until now, I have nothing to complain. It is really great to work with the software and the support desk. Hints on new functionality are taken seriously and you will get feedback if it is integrated or not.

Puntos a favor:

The software is fantastic, but even better is the customer service. When integrating CRM, it makes a company very dependent on a platform as it is not easy to migrate to another and it will take weeks to adjust all settings to what you like. But I can say, if this is the direction Engagebay is going (as far as I see now) then I will be on board for many years to come!

Contras:

You have to buy email credits, which I understand in some way, they have also costs to send mails. You have to warm up you mail account. But what Engagebay did very well is integrate mail services from for example Amazon and others. It is some work to set it up, youtube is your friend.

Amir
Owner en EE. UU.
Software informático, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Fast ROI with EngageBay

5,0 hace 5 meses

Comentarios: The overall experience has been very satisfactory. The initial demo and onboarding was highly informative and showed how EngageBay would serve our purpose for a very reasonable cost. The several times I have needed tech support I was able to jump on a chat, explain what I needed help with, and quickly get a resolution to the issue.

Puntos a favor:

EngageBay is an extremely easy platform to implement. While there have been a few times we have had their support team help us, for the most part it is highly intuitive. One of the key features we needed was the ability to create email sequences. Having used other CRM platforms, I was pleased with the bulk upload feature. With other platforms, I found I was able to only upload 50 at a time which was time consuming. With EngageBay I was able to upload 500 contacts all at once. With other platforms I have been limited to sending 500 emails per day. After using the email verifier that EngageBay provides for a very nominal cost, we are able to send up to 1000 emails per day.

Contras:

Setting up the email sequences was a bit tricky in places. The first time I went to upload contacts to the email sequence the contacts did not load properly. When I checked to see results the next day, I found that only a few dozen emails had been sent. After contacting tech support, I was able to avoid having this happen again and was able to get all contacts uploaded.

David
David
Web Developer en Irlanda
Usuario de Linkedin verificado
Dispositivos médicos, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Great Value and Service

5,0 hace 2 años

Puntos a favor:

It's developer-friendly - important when you want to customise something like a contact form or email. It's very easy to navigate and figure out. Support is great - very fast and helpful. It does so much for such a reasonable cost compared to competitors. Very stable and reliable.

Contras:

Some features are a little rough around the edges - reporting, for example. It would be great to see their reporting capabilities improved. At the moment I rely on exporting raw csv data and transforming that data before I can report on it.

Warren
President en EE. UU.
Biotecnología, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Good option for someone needing a cost effective all in one CRM

4,0 hace 5 meses

Comentarios: The onboarding and ongoing customer support is fantastic. They are available almost instantly and often will jump on a video call immediately to help.

Puntos a favor:

The cost vs features is almost unmatched. No bells and whistles but a good, solid platform.

Contras:

You get what you pay for, it does what is needed, but does have limitations.

Respuesta de EngageBay

hace 5 meses

Hi Warren, Thanks for your review. I see that you rates us 3/10 on the "Likelihhod to recommend" parameter. Can you please let us know the reason for the low rating on that aspect. Your feedback will immensely help us.

Marcello
CEO en Brasil
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

A Magic wand

5,0 hace 4 años

Comentarios: I am very satisfied with EngageBay, I see my company as advanced user of EB, when we got stuck with something, they are always ready to listen and enhance the tool to achieve the desided feature and make the tool even better!

Puntos a favor:

Easy of use, easy of implement, easy of integrate!

Contras:

Webinar features, landing pages does not support reusable headers and footers, no option to build own templates. Missing Social Software Analytics

Respuesta de EngageBay

hace 4 años

Thanks for the review Marcello. Our landing pages can now support reusable headers and footers. We have developed this feature and it is currently in QA and should go live in a couple of days. We already have the feature to build new landing templates from scratch. You can also code your own ones too. Please check it out and we would glad to help if needed.

Martin
R&D en Sudáfrica
Organización de eventos, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Awesome all-in-one CRM/Marketing/do-it-all

5,0 el año pasado

Comentarios: Very good alternative to much more expensive tools such as Hubspot. New interface is very slick and honestly I don't know why anyone would choose anything else for marketing, contact management, sales pipeline, task management, product catalogue, landing page management, user tracking, emailing tool...

Puntos a favor:

Very simple to use marketing suite, linked with database, automations, repository, sales management... you name it it probably does it.

Contras:

Task management is a bit weak but they constantly improve.The stats dashbo

Alex
Marketing Manager en RU
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Bang for your buck compared to other CRM's

5,0 el año pasado

Comentarios: We have saved so much money for a near 1:1 experience compared to our previous CRM. Email marketing and web page building are easier than before too. Overall, i'm very happy.

Puntos a favor:

Engagebay offers most of the same features as competitors but at a fraction of the price. Landing page and Email campaign builders are simply the easiest to use to make professional emails. These are the best features of Engagebay for sure, as well as custom fields and contact management - they're great too

Contras:

I would like to see a better contact scoring system implemented, to make it more general, rather than linking to individual email campaigns. Adding a 'Clicked a link containing..." would also be a great feature for the scoring system.

Hans
Business Developer en Vietnam
Artículos de lujo y joyería, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Our number-one-choice of CRM-systems

5,0 hace 3 años

Comentarios: Engagebay is incredibly user friendly and offers an incredible amount of functions, with all of them having been implemented very well.
While other CRMs only offer sales functions for a high price, without further marketing campaign management, Engagebay does all that for a low price.

Puntos a favor:

- Smart and user-friendly interface - Incredible functionality - Highly cost effective - Instant customer support - Encompassing Marketing and Sales management, all in one - Great storage capacity for contacts, images, etc.

Contras:

Perhaps some optimization of contact management, other than that nothing really.