Opiniones de Bettermode

Bettermode, una plataforma sólida para mantener una relación muy cercana con nuestros usuarios y clientes.

Comentarios: Es una sólida y segura plataforma para mantener una relación permanente con nuestros usuarios, y generar oportunidades. Su estilo es bantante moderno que sea agradable su navegación y siempre esta actualizado con mucho mas funcionalidades.

Puntos a favor:

Tengo varios años con Bettermode, nos mantiene muy informado de las actualizaciones, donde cada vez el producto se ve mucho mejor, para el gusto de nuestros usuarios y clientes.

Contras:

quizás ya debiera estar un app de play store

El mejor software que conozco para relacionarte con los clientes.

Comentarios: Mi experiencia fue muy grata y la recomendaría siempre ya que es muy económica y realmente vale la pena aparte de que es fluida es fiable y muy segura.

Puntos a favor:

Es una muy buena herramienta para gestionar las comunicaciones con clientes existentes tiene buen soporte de técnico de hecho las funciones como discusiones, ideación, preguntas y respuestas son buenos puntos.

Contras:

En contra es que actualmente este tipo de herramientas se actualizan día a día dependiendo como este el mercado y hay cosas que pueden mejorarse como la oportunidad de comparar graficas de productos etc.

Tribe makes it easy to start and grow a community for your brand

Puntos a favor:

Tribe is the easiest, simplest way to launch a community for your brand. They have removed the technical hurdles to allow coaches, consultants, and freelancers to thoughtfully host a vibrant community of supporters, clients, and prospects.

Contras:

While the software is easy to use, the tradeoff is some limitations. Customization is limited to colors and graphics.

One app for all your community needs!

Comentarios: We were on the verge of finalizing another tool for our community portal. After I saw Tribe, there was no looking back. Tribe provided us with everything in-house. Implementing Single Sign-On with our product was a breeze. Everything was well documented and we had very little to do with the development efforts. The rich set of integrations provided by Tribe is something that will make this application stand out from others in the crowd. We were able to integrate Tribe with most of the third-party applications we use. In a few days, we had our sleek, responsive, modern, flexible and powerful community portal up and running.

Puntos a favor:

Tribe is ultra customizable. Also, it has plenty of integrations to help you enable your community with any additional needs you have. It is cost-efficient as well when compared to any other community platforms available right now. We wanted to have a community portal with solution articles support built-in. Tribe is one among the very few which had that functionality.

Contras:

The default look and feel of the product can be a little bit better. But it can be completely customized and you can make it match the look and feel of your product.

Implement Tribe for eaglepay.io Community Engagement

Comentarios: I am satisfy so far. Since the development keep going for the new features.

Puntos a favor:

Similar to Quora but more advanced. Coin reward distribution is a plus.

Contras:

The navigation will make confuse at the beginning.

The best community platform

Comentarios: I am moving to the new version and they help my move very fast.
I am very satisfy and always support Tribe.

Puntos a favor:

Elegant appearance, many of functions, easy to manage and customize the community.

Contras:

New old version 1.0 is full of function. We are going to move to version 2.0 and it is still lack of some function, especially the language that make my community is more frustrated because our community is not the native English speaker.

Premium Community Software

Comentarios: I have had a very positive experience with Tribe so far. I have been very impressed by their ethical approach to customer support and to "get things done". [SENSITIVE CONTENT]
at Tribe has really helped us a lot. Thank you.

Puntos a favor:

Tribe to me is the best of the best. There are many community tools, but Tribe would be considered the top tier in both functionality and price. However, it more than delivers in the quality of the product and the teams dedication to look after its users/customers.

Contras:

The only thing is to have more more apps please on the v2.

Online Community With High Potential

Comentarios: Our company has been very happy with Tribe's features and functionality. We wanted to create a community for pharmacy technicians to interact with one another under the umbrella of our certifications and brand as a whole. We looked at a few other companies but ultimately chose Tribe as they had all of the features we needed for a lower price. Although we haven't officially launched to the public yet, the site has been useful both internally and externally as we utilize both secret, private, and public groups. By offering access to an early group we have seen the site's value as individuals share personal experiences, ask questions and help one another.

Puntos a favor:

The ability to customize the header and URL allowed for a seamless integration, look and feel from our own website. One of our favorite features is the Reputation Score, which encourages members to actively participate in discussions to receive points.

Contras:

Some features are lacking but we value Tribe's transparency in the site's continuous improvement as they outline upcoming goals on their website and are quick to share work-arounds or fixes for whatever problem you may be experiencing.

Excellent platform to use for community building

Puntos a favor:

Tribe is an amazing platform that offers an opportunity for community building and engagement. it provides an interactive space and its easy to use. the interface offers simplicity and easier navigation with the option to customize it to suit your needs which is great. I also like that you can integrate it with your existing social media platforms makes it ten times easier to use.

Contras:

In the beginning when we started using it I had integration issues but otherwise I have no complaints.

Well designed and well thought platform

Comentarios: Tribe comes with our highest recommendation.

Puntos a favor:

We have been looking for a community solution for quite some time till we discovered tribe. It is a modern platform, well designed and well thought on its integration. It has an intuitive and straight forward interface. unlike other solutions on the market tribe is not over selling over its features. tribe comes with our highest recommendation.

Contras:

Anything that was a concern has been addressed very quickly by the customer success team. The only thing I would mention to help others make a right decision would be the platform itself is a tool. you need to build the community around your brand and invite your members to join your tribe.

Great value for money!

Comentarios: We have tried a few different solutions in the market. When we decided to switch to Tribe, the team walked us through redefining the community objectives, make it more aligned with business and organization objectives. They also supported the whole smooth migration process. The fact that Tribe customer success team has a great business and community knowledge helped us realize great ROI. We started with their basic plan and as we saw results coming we upgraded to premium.

Puntos a favor:

Pricing is fair and flexible. Facebook integration was somehow magical and increased users retention. Fast and reliable customer service.

Contras:

As Tribe was a new venture, we had our fears of switching to this solution. But after working with their customer success team, we had tons of confidence in them as the right partner.

The right choice

Puntos a favor:

Tribe has been a great platform for building our community. I chose it for its intuitive, clean interface and overall functionality. It's hard to know what the right solution is until you implement it; I'm happy to say that our experience shows that it is.

Contras:

Not having an app, although it does work well on mobile devices.

AJAS Review

Puntos a favor:

The product is very easy for both the admins and users to navigate. Users have been very engaged. We like that they can customize their notifications and how often they are received. The groups and topics are great.

Contras:

We'd love to have an app that our members can access on their phone! One of the biggest issues we had when we launched our community is that the invites went to spam and there was no way to ensure that this wouldn't happen. We had to send dozens of invites multiple times because members couldn't figure out where it went or how to find it. Ensuring a way for the invites, especially if we're importing a list of hundreds of contacts, not to go to spam would be important for future clients.

Very adaptive; user and business friendly

Comentarios: Ours is a health and weight loss company and one of the biggest problems our users face is - motivation. This community page aims to help them in their journey of weight loss by seeing others' stories, sharing their own, and receiving encouragement. And it is a very big credential for us, as we can portray our successes from the customer herself/ himself.

Puntos a favor:

There were a lot of scenarios which we needed custom for our business and which were taken care of by Tribe - for e.g. having multiple content categorization like Recipes, Exercises, etc., pinning of posts for greater coverage on feed, etc. For all users, they have an open policy to write your pain point, and based on the no of their users impacted, they take it up in their roadmap which is good end user collaboration. Many of our custom requests were taken on the roadmap and implemented. Customer support is quite responsive and tries to work with the customer to resolve issues, and does not just force pre-built features. The Tribe as a platform is quite holistic and can cover all the basic and advanced needs of a community feature.

Contras:

More holistic in built analytics can be a bonus if implemented.

Tribe Makes Community Building Easy!

Comentarios: I am able to stay connected with my audience, and I am in control of the overall experience.

Puntos a favor:

I’m so impressed with Tribe that as soon as I saw everything it could do, I set up two accounts! Tribe gives me the opportunity to stay connected with my community, and it is beyond easy to use. Having a well-designed platform like this, makes the experience positive for all users, and this includes the admin role. Importantly, I’ve not experienced any downtime issues with either of my two Tribe sites. I also looked closely at the team behind Tribe before investing, and I am impressed by their roadmap and responsiveness to my questions. I’m so happy that I have Tribe in my toolkit, and I can see good things ahead for this reliable community building platform.

Contras:

I find it hard to fault, so I'm not going to add something that I least like just to fill in a box.

This is a "no-brainer."

Comentarios: Tribe has been great to work with. I use their chatbot often and get responses quickly. I test and buy many software platforms and this is one that has been an awesome addition to my agency.

Puntos a favor:

I have been looking to build my own social media site for a long time. As CEO of a marketing agency, we routinely get blocked from some social media companies for posting too frequently when we manage many pages. The lost revenues in 2020 from big tech was huge. We have looked to develop our own social media when we discovered Tribe. Everything that we wanted is on this platform. It's easy to use, set up and manage. I am amazed at the price. You can't get software with this great quality anywhere else at this price. If you aren't making the switch now and building your own site, you are going to be late to the game soon.

Contras:

Building your social media site requires you to remind your followers, friends and family to join. It may take two or three times to remind them to move. They will.

Amazing Community Platform

Comentarios: Tribe allows me to connect with my community members in real-time, private messaging and by posts. The service helps streamline communication vs being scattered with other messaging on social platforms.

Puntos a favor:

The features and apps within the service. That they have a free plan that works for most organizations and businesses seeking to foster a better relationship with customers and employees.

Contras:

Customization is only by CSS, if you are not familiar with the coding it may appear cumbersome.

Simply amazing! The Tribe Platform and their team give everything you need to build a successful com

Comentarios: We had an outstanding experience overall (perhaps my top three in SaaS space). I’d recommend Tribe in a heartbeat to anyone wishing to boost user engagement and retention!

Puntos a favor:

This platform is very flexible and comes with numerous native integrations while being intuitive and easy-to-use. Most important element in their offering is the team – they patiently understood our requirement for the community as an integral part of our software product. They guided us with clear strategy and explained the features best suited for our use case. Finally, the whole community was customized was exactly the way we wanted. All of these came at an extremely efficient cost.

Contras:

We encountered some bugs, but that’s understandable as this is a relatively new product. However, they fix the reported issues quickly and provide regular updates to improve further.

Tribe gives you control and flexibility

Comentarios: Great product, flexible configuration and quick time to value.

Puntos a favor:

Tribe is building a modern software product that allows you to deploy quickly. Their Admin settings are easy to use and the 3rd party integrations make it easy to connect with other tools.

Contras:

There are a few nits in the design that are currently not configurable - although it sounds that Tribe is going to make adjustments in the future.

Great, flexible platform

Comentarios: Very positive and useful

Puntos a favor:

Tribe is a powerful, highly scalable and flexible platform for almost any community of people who want to connect around a shared purpose. The tools are simple, intuitive and beautifully designed. We are running a closed, subscription based group mentoring community, and it has been a fantastic fit for our needs.

Contras:

No built in messaging functionality and bad integration with Telegram.

Building communities

Puntos a favor:

The ability to create beautiful, minimalistic and content-driven communitites is outstanding. Our staff can now share and cooperate in a very easy and motivating way.

Contras:

There could be a Google Drive implementation to upload material.

Tribe is perfect for our online community!

Comentarios: The Rooted Collaborative just launched our membership portal on Tribe to house our global community of Black, Indigenous , and Woman of Color fundraisers. It's been such a joy to connect with each other through Tribe not just professionally, but also personally with the features Tribe offers to join different subgroups within the portal. It feels like we have our own private social media channel that we can customize not just on the admin side, but for users as well. We love it here!

Puntos a favor:

I really like how Tribe feels like our own exclusive social media site - enabling members and admin to customize our experience.

Contras:

So far so good! I don't have much to add here. It is very user-friendly.

Excellent Community Platform

Comentarios: Absolutely AWESOME platform.

Puntos a favor:

Ease of use and set up. Easy navigation. The community members love it.

Contras:

I can't think of anything that it is missing at this time.

Easy to Use and Integrate

Puntos a favor:

I am loving the Tribe platform. It’s been really easy to set up. I’ve also really enjoyed how easy it is to integrate notifications to Slack so we can keep up with what’s happening on the Community pages at all times.

Contras:

There are new features that could be added but this is the same with all software and I believe as this product grows it's going to be amazing.

Great customer service, great product

Puntos a favor:

The interface is user friendly - it can stand alone but also reminds you of other products out there (like Facebook groups, etc.) - so it offers the client/customer familiarity. This is what we were going for. We also really like the team/customer support; they are ready and willing to help us whenever we have questions or comments. They have taken our feedback seriously - and some of our suggestions are actually on the roadmap.

Contras:

There were some instances where the features/functionality didn't quite meet our needs (because we are working with an unique population) - but Tribe.so was able to address these for us.