--- description: ¿Qué piensan los usuarios de 360dialog? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de 360dialog gracias a Capterra Argentina. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: 360dialog - Opiniones, precios y características - Capterra Argentina 2026 --- Breadcrumb: [Inicio](/) > [Herramientas de marketing conversacional](/directory/31562/conversational-marketing-platform/software) > [360dialog](/software/174965/360dialog) # 360dialog Canonical: https://www.capterra.com.ar/software/174965/360dialog Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.com.ar/software/174965/360dialog?page=2) > 360dialog es un proveedor oficial de Meta Business (BSP) para la API empresarial de WhatsApp, que ofrece la API de WhatsApp más ligera. > > Veredicto: 13 usuarios lo han valorado con **3.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa 360dialog? Para equipos de desarrollo y empresas de todos los tamaños que desean automatizar su comunicación con los clientes y comprender que WhatsApp es un canal importante para su negocio. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.5/5** | 13 Opiniones | | Facilidad de uso | 3.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.8/5 | Basado en las opiniones generales | | Funcionalidades | 3.8/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 60% | (6/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: 360dialog - **Ubicación**: Berlin, Alemania ## Contexto comercial - **Precio de partida**: EUR 49,00 - **Público objetivo**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local) - **Idiomas admitidos**: alemán, español, inglés, portugués, ruso, turco, árabe - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice, Benín y 185 más ## Funcionalidades - API - Cualificación de leads - Segmentación por público ## Integraciones (en total: 7) - HubSpot CRM - HubSpot Service Hub - Jira - Marketo Engage - Shopify Plus - WooCommerce - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Herramientas de marketing conversacional](https://www.capterra.com.ar/directory/31562/conversational-marketing-platform/software) ## Categorías relacionadas - [Herramientas de marketing conversacional](https://www.capterra.com.ar/directory/31562/conversational-marketing-platform/software) - [iPaaS Software](https://www.capterra.com.ar/directory/32296/ipaas/software) ## Alternativas 1. [Wati](https://www.capterra.com.ar/software/204314/wati) — 4.6/5 (202 reviews) 2. [Tidio](https://www.capterra.com.ar/software/144040/tidio-chat) — 4.7/5 (590 reviews) 3. [Rasayel](https://www.capterra.com.ar/software/1035351/rasayel) — 4.8/5 (66 reviews) 4. [Intercom](https://www.capterra.com.ar/software/134347/intercom) — 4.5/5 (1131 reviews) 5. [Freshchat](https://www.capterra.com.ar/software/158117/freshchat) — 4.1/5 (115 reviews) ## Opiniones ### "Reliable, economical and flexible" — 4.0/5 > **Luciano** | *2 de junio de 2022* | Tecnología y servicios de la información | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The aspect that I liked most about 360dialog is the simplicity with which it is possible to integrate into the ecosystem of your ChatBot marketing systems, including Facebook Business Manager. > > **Puntos en contra**: Sometimes the response times from the assistance are not quick, so in case you have problems or needs you have to resign yourself and have a little patience > > The general experience is positive: configuration of the number, included in the Facebook Business Manager, creation of templates ... these are all easily manageable aspects through this very intuitive too. A little patience is needed in the case of customer assistance, which does not always intervene with the desired timeliness. ----- ### "Great customer support and a master class for customer ease of use" — 5.0/5 > **Jasser** | *7 de julio de 2023* | Hostelería | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: The dashbaord get a 10 out of 10 for easy of useDocumentation is clearl and concise > > **Puntos en contra**: Nothing yet that I can think of to provide a negative comment > > Satsified partner ----- ### "Horrible" — 1.0/5 > **Cédric** | *16 de febrero de 2023* | Software informático | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Only makes actually setting up a phone number for whatsapp easier than it is in meta's interface it self. > > **Puntos en contra**: A lot of downtime.There horrible customer support and horrible automatically adding of funds > > Our experience with 360dialog was a complete disaster. They automatically deducted funds from our CC without permission, and then kept charging us for months even though we hadn't used anywhere close to the supposed "free" limit of 1000 conversations a month.When we asked for our money back, they refused to give it to us unless we closed all our phone numbers registered with them. We complied with their demand and closed all our phone numbers, but still never received a refund. It's a total ripoff. They essentially stole hundreds of dollars from us and left us with no recourse.We strongly recommend that you stay far away from these scammers. If you are looking for messaging solutions, we suggest considering just directly using meta, as its a lot cheaper (no 50eu month fee per numbder) and you wont run the risk of getting scammed. ----- ### "Great Automation Solution for Digital Businesses" — 5.0/5 > **Elisha Gindae** | *22 de febrero de 2023* | Banca | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The messenger solution utilizes a smart Use Cases \& Technology. The WhatsApp Messaging API feature has been one that has been a great solution for us as a business and for our customers. > > **Puntos en contra**: Payments for services are current on as is, instead of at the end of the month. This would be better for reconciling accounts rather than having charges come in daily. > > We are serving a digital age of customers in our industry that has proven likable for our customer base in terms of accessibility and convince at your fingertips from anywhere in the world. ----- ### "Powerful tool that gives control over WhatsApp" — 5.0/5 > **Abhinav** | *18 de junio de 2022* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: 360dialog has amazing whatsapp apis. I used it for my client Business to go live over whatsapp. Best part of it is you can have WhatsApp to and fro communication and control that with a bot. It's a amazing way to connect with your customers. > > **Puntos en contra**: 360dialog has direct whatsapp api but currently WhatsApp has started it's competition cloud api by WhatsApp which is a cheaper substitute with sams number of functionalities. > > it's a feature loaded tool to get to and fro communication from WhatsApp via APIs and power of bots. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.com.ar/software/174965/360dialog?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.com.ar/software/174965/360dialog) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | pt | | | pt-PT | | ----- ## Datos estructurados