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Sobre Drag

La bandeja de entrada integral para equipos: un único lugar para dar asistencia a los clientes, gestionar tareas y cerrar tratos, desde el lugar que los equipos adoran: el correo electrónico.

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Puntos a favor:

Ease of use, ability to have and name columns that you actually use, and not what others may think you need.

Contras:

Annoyingly if you archive an email it disappears from the Kanban if you haven't asked support to switch this feature off. This was not clear and frustrated me, hence the switch to something helse.

Valoraciones de Drag

Evaluación media

Facilidad de uso
4,4
Atención al cliente
4,6
Funcionalidades
4,2
Relación calidad-precio
4,3

Probabilidad de recomendación

8,2/10

Drag tiene una valoración global de 4,4 estrellas sobre 5 según las 127 opiniones de usuarios de Capterra.

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Filtrar opiniones (127)

Fernando
Fernando
Games Director en España
Usuario de Linkedin verificado
Entretenimiento, 1.001-5.000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Enhanced focus and peace of mind

5,0 hace 6 años

Comentarios: I'm tackling most of the tasks than arrive to me through mail using Drag. Some of my mails become tasks in my external app, which I keep using (because not all of my tasks come from my mail, and I need a way to manage these ones), but Drag definitely helps me managing the tasks that come through my mail by (a) avoiding the overhead of translating many mails to tasks, and (b) allowing me to open my mail and knowing instantly what's going on at a glance.

Puntos a favor:

The most noticeable improvement has been opening my mail and knowing instantly what's going on at a glance, which frees resources in my mind (peace of mind, what a treasure!) Besides that, I use the GTD method to organize my tasks. Every day I process my inbox following GTD's algorithm: 1. If something takes less than 2 minutes, I do it and archive the mail. 2. If I can delegate it, I do it and either archive the mail or put it in Doing, to follow it up. 3. If I want to do it, I move it to "Doing". This is an improvement over having just a list of tasks outside of my mail, because a lot of mails don't need to become tasks in an external app, and can be managed more easily with Drag, which reduces significantly the overhead of having to create tasks and follow up somewhere else, besides avoiding having to switch between between apps (from tasks to mail, etc), simplifying my workflow and increasing my productivity.

Contras:

I haven't found any opportunity cost so far in using Drag. I miss some functionalities, though. Mainly, I miss a way to defer mails I don't want to pay attention to now until a later date. This functionality already exists in Google's Inbox Mail App and I need it because it's one of the steps of the GTD's algorithm I mentioned before.

Sahr
Sahr
Founder en Canadá
Usuario de Linkedin verificado
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Drag is a lifesaver for my inbox and gave me the ability to get things done more productively.

5,0 hace 6 años

Comentarios: This software has helped me streamline my email process and not forget about the emails that have not received a response (whether that's on my end or the other party). It's has allowed for less work to fall through the cracks and for less prospective, current, or future business to be lost.

Puntos a favor:

Before Drag, my inbox was a mess. I would not have any proper method of keeping track of emails and it got to the point where things fell through the cracks which amounted to lost business. What I like most about Drag is that it resembles kanban boards that I'm familiar with in the software space and it gives me a good means to make sure that emails don't get forgotten about. I also like how it seamlessly integrates into your email using the Chrome extension and doesn't require any additional onboarding steps. Usually, the problem with bringing on new software is that it is too laborious to integrate it into your daily routine. That's not the case with Drag. With the toggle of a button, you can switch it on and off at your discretion, as well.

Contras:

One of my email inboxes has over 11,000 emails. I found that integrating Drag with that particular email really slowed things down when it came to website speed. This is more mismanagement on my part and it's my goal to reduce the number of emails I have in that inbox so that I can actually use Drag. In addition, Drag doesn't currently allow you to customize the labels on the kanban board or add any additional steps. To my understanding, this is a feature that they hope to launch in the future, however.

Usuario verificado
Usuario de Linkedin verificado
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: GetApp

Don't waste your time and money. Dragapp couldn't care less about its users

1,0 hace 5 meses

Comentarios: I don't know how Dragapp got such high reviews, but if they used to be good then they've completely gone downhill. Before I was a paying subscriber, their founder Duda was very quick to answer my questions. But once I actually became a paying subscriber of their annual subscription, all of a sudden Duda became unresponsive. They seem to lack a dedicated support team as well, as whenever I did get any kind of response, it was always from Duda and it's always with an aloof or begrudging attitude. Finally after two months of tinkering with their glitchy system and futile automations and nothing to show for it, I had enough of the non-sense and emailed Duda for a refund on my annual subscription--per usual, I got crickets. I even tried going to my account settings to cancel my subscription and, waddya know, you have to email them to cancel your subscription too! Great, let me just email them to beg them to cancel my subscription and have them ignore my emails again. How has this scam of a business not gotten into legal troubles yet?

Puntos a favor:

I liked that it was fully integrated into the Gmail system. I could click on the Dragapp button and tweak the settings within Gmail. I liked the advertised features (if only they worked!)

Contras:

None of the drip automations worked! Customer support was non existent. They don't return emails or respond to questions. If you're dissatisfied with the experience and email them to ask for a refund, they'll also ignore your email. There's no way to cancel your subscription in the account system -- you actually have to EMAIL them to request subscription cancellation! Astounding that in 2024, this is a thing on a venture-backed Saas platform.

Mazyar M.
Mazyar M.
Candidate en EE. UU.
Usuario de Linkedin verificado
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

The Solution for Inbox Confusion

5,0 hace 6 años

Puntos a favor:

Drag is intuitive, easy to use, and most importantly, visual. All necessary features to turn my daily e-mail torrent into meaningful action. The first step in that process is to organize messages into a hierarchy before reviewing and assign each one. Drag does this right away by letting me sort my messages by importance, subject, whatever I want. The key is the clear visualization.

Contras:

While a great product, Drag is still developing. At the moment, it doesn't appear to sort messages by criteria, so I am still doing that by hand. In addition, the column structure (which works great) can easily stretch past your screen real estate. This means a lot of sideways scrolling. I would like to be able to collapse columns or stack them in order to keep the action on a single screen. But I'll bet they play on making such changes in the future.

Lake
Lake
Managing Partner en EE. UU.
Usuario de Linkedin verificado
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Effectively reduces time spent between email & closing sales.

5,0 hace 6 años

Comentarios: Streamlined processing incoming and follow up affairs. Effectively eliminated a secondary task manager.

Puntos a favor:

Drag intuitively allows us to take a plethora of email from multiple accounts that have multiple timelines expectations deliverables sort delegate and follow up without leaving our email environment. We have eliminated the use of a secondary redundant task management tool thanks to Drag.

Contras:

This may be a Drag item or a Gmail item we would like to see the ability to identify which user on a shared item has added a specfic tag. When we have multiple people touching the same drag task it would sometimes be beneficial to be able to see the specific tags that specific users have attached. As we have team universal tags and custom user tags as part of our ability to pull and sort account information.

Angela
Angela
Owner/Makeup Artist en EE. UU.
Usuario de Linkedin verificado
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Love this app

5,0 hace 6 años

Comentarios: I have multiple email addresses coming into the same inbox because I don't want to have multiple accounts open at the same time. This product really helps me to keep it all together so I can be much more efficient with my time.

Puntos a favor:

I love what it does period. I can get a great overview of my tasks and can name my columns what I need to name them. It takes the place of having to get out of Gmail to add these into different applications. Their customer support is AMAZING. I just love the direction they are heading in.

Contras:

They have had some bugs here and there but for a new product I expect that. There is some functionality that I know they are working on adding so I am looking forward to this.

Asmaa
Asmaa
Customs Extract Assistant en Egipto
Usuario de Linkedin verificado
Importación y exportación, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

An irreplaceable discovery that it is the best for me in emails

5,0 hace 10 meses

Comentarios: I have saved a lot of time with this software , Absolute Time Saver and More!

Puntos a favor:

It helped me a lot with emails and organizing them, it is a program that is more than wonderful

Contras:

Although it is very rare, I do not see any drawbacks on the draw

Matheus
Matheus
MBA Candidate - Class of 2018 en Australia
Usuario de Linkedin verificado
Educación superior, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

FANTASTIC tool! Helped me to boost my productivity & efficiency and made my life so much easier

5,0 hace 6 años

Puntos a favor:

What I like most about Drag is how it made my life much easier, and allowed me to become way more efficient and productive than what I was in my pre-Drag life. Bring able to organize my e-mails / tasks in different categories, in a SUPER visual friendly way, helps to me better focus in my priorities, keep track of my to-dos (completed and to be completed), and save a lot of time.

Contras:

For work reasons I have to use both Gmail and Outlook accounts, and unfortunately I cannot yet sue Drag in my Outlook. But my understanding is that it is in the plans of the developers to extend the functionality to Outlook at some point.

Eric Quinn
Eric Quinn
Sales - Cryptocurrency and Blockchain Division en EE. UU.
Usuario de Linkedin verificado
, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

I have been using Drag for quite some time now and am really enjoying it.

4,0 hace 6 años

Puntos a favor:

I like that it allows me to create order out my inbox in a more robust way than just tags or folders and can be set up in a flow for the way that I work. My Inbox can get pretty unruly, so to have a tool that integrates into gmail and allows me to handle things where I spend most of my time is fantastic. It really takes the Gmail experience up to the next level.

Contras:

I wish there was a mobile app so that I could carry the experience across my work environments, but I am assuming this is in the works and will be made available in the not too distant future.

André
André
Founder and Business Consultant en Portugal
Usuario de Linkedin verificado
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Been using it from the start and really helps my email management

4,0 hace 6 años

Comentarios: Easy email management. Make to do lists and prioritize tasks straight from you email.

Puntos a favor:

Light-weighted. Simple but great tool to manage your emails as "to do list" and prioritize tasks. You can turn in on/off on a click of a button.

Contras:

As it is a fairly new software, some features some bugs appear here and there (nothing major) and some features are still in development.

Sam
Owner en RU
Empleo y contratación, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Alternativas consideradas:

Went for something else

4,0 hace 3 años

Comentarios: It was ok. The support team was actually quite slow to respond and I'd already removed the extension and gone with something else before they came back to me. Perhaps if they were quicker to troubleshoot I would have stayed with the tool.

Puntos a favor:

Great user interface and fairly intuitive tool. Looks really clean and well built. Quick load times.

Contras:

I like to filter and archive emails A LOT. Annoyingly if you archive an email it disappears from the Kanban if you haven't asked support to switch this feature off. This was not clear and frustrated me, hence the switch to something helse.

Respuesta de DragApp

hace 3 años

Hey Sam, I'm really sorry our team was offline when you left a question in our live chat. Still, we must point out that out 4 hour response time (for a question that was left outside of our working hours) is still below average for companies in our space! It's a shame that you've changed your mind in such a small period of time. Don't hesitate to contact us if you need further help. Best, Drag Success Team

Ben
Service Manager en EE. UU.
Construcción, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Absolute Time Saver and More!

5,0 hace 6 años

Comentarios: I have saved a lot of time with this software and plan to role it out company wide. With so many tasks that are segmented or incremental within our company, this is perfect for looking at what we do from a high level and know exactly what needs to be done next!

Puntos a favor:

This has been the biggest help for me during end of month invoice processing. Now that I have the ability to use as many rows as possible to keep organized, I have shaved at least a full eight hours off of this monthly task and I have been able to spend more time on other important items.

Contras:

The only part of this software that I dislike, has to be that it didn't come out sooner, other than that, everything is spot on and a huge time saver and money maker!

Kav
Creative Director en Filipinas
Animación, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

We love how easy it is to use and how easy it is to keep organized.

5,0 hace 6 años

Comentarios: Drag makes it easy to organize your inbox, create efficient To-Do lists with your emails and collaborate with your team so everyone is on the same page.

Puntos a favor:

You don't have to do anything, it sets up itself and you just drag the emails you like. It's also fast now which really helps. No more wasting time with clunky CRM solutions that don't play well with Gmail and make you manually import contacts and emails. This works right away and is the best one.

Contras:

I like everything about it. But sometimes it causes Gmail to reload the entire window, which isn't a big deal but is time consuming.

Ryan
CTO en EE. UU.
Automoción, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Simple, Intuitive, and a game changer in managing email and tasks

5,0 hace 6 años

Comentarios: Uncluttered inbox with a real solution, rather than just getting to Inbox-Zero you have a product that directly integrates into your gmail inbox, set tasks and assign team members email/task direct from one platform.

Puntos a favor:

The integration direct into gmail is one of that missing pieces with a lot of the plugin apps out there. the Drag Pro team sharing solution gave us a simple to implement, almost built-in, solution staff could use and understand from day one. This is helping us organize our team task and followup responsibilities and service our customers more efficiently.

Contras:

I use to use a app on my Mac that pull all my gmail accounts into one view, it doesn't work will drag but that's a small price to pay for the efficiencies Drag brings to the table. Would love to see a mobile solution designed around my Drag Inbox.

homa
market analyzer en Irán
Banca, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

i loved this app. it helped me to be organize and not to forget any impotent stuff.

4,0 hace 6 años

Comentarios: calmness

Puntos a favor:

i like it that i can see my to do list in a day and a week. it makes jouncing easier for me. and i enjoy the simple look. it makes me calm during the every day storm in my mail.

Contras:

i would have liked it more if it had an alarm for some of the items. when i read an email if i need it for later to be in my sight i need to set a reminder or alarm to reread it later on.

Marcelo
Customer Success en Brasil
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Great tool, really changed the way I use Gmail

5,0 hace 6 años

Puntos a favor:

I've used Trello for years now, so when I found this extension it really changed the way I organize my inbox and my workflow. The integration with Gmail works great and I haven't found any major bugs while using it.

Contras:

Sometimes it's a little slow to load but that may have something to do with my browser or computer..

JR
VP Sales en EE. UU.
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

DRAG is a great sales solution to keep me on top of my game so nothing falls through the cracks!

4,0 hace 6 años

Comentarios: Time and visibility into my priorities so I accomplish what matters most!

Puntos a favor:

The ease of use and flexibility to make it fit your exact needs is a wonderful benefit and time saver

Contras:

I don't have any issues because I can customize it to my workflow processes and change it easily if ever needed

Luiz Vicente Prestes
System Analyst en Brasil
Software informático, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

SImple, pratice and userful

5,0 hace 6 años

Puntos a favor:

Its very simple to use. With him, my tasks are follow and my customers every have get attended. It easy create a new colum.

Contras:

The application would can have a work in progress to show results to manager, customer and team. Can have too relationship enter tasks

Cameron
Design Director en Australia
Diseño, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Modernises email

5,0 hace 6 años

Comentarios: It keeps my emails in a modern clean format that i use to manage my process

Puntos a favor:

It modernises the kanban email process to easily keep on top of it

Contras:

Its embedded with gmail so is a a littler restricted by thee Gmail structure, though not the worst thing in the world

Krisztián
Krisztián
Consultant, Managed Services, R&D en Hungría
Usuario de Linkedin verificado
Software informático, 1.001-5.000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Diamond in the rough

4,0 hace 6 años

Comentarios: Kanban / SCRUM style Productivity within Gmail.

Puntos a favor:

- There is no need to switch between tabs - Works with labels, so it's easy to search - Scheduling and Comments are SUPER AWESOME features for taking notes on emails - Clean "de-cluttered" look - Support is absolutely amazing - Multiple boards and custom columns are easy to setup

Contras:

- Lack of functionality present in similar software (Moo.do, Smartsheet, Atlassian JIRA) - Sometimes refreshing lags - Label display issues - Lack of color coding - Lack of custom fields

Carlo
Owner en Alemania
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Never again!

1,0 hace 3 años

Puntos a favor:

The Idea and partly the execution inside Gmail.

Contras:

Makes Gmail slow and has (for us) a lack of features. But that's normal. What's not normal that I need to fill out a GOOGLE FORM to cancel the account. A GOOGLE FORM. Thereafter, - they still charge my CC - that's the crazy part. Even after telling them - nothing happens. IMO: that's scam / fraud. Now I need to check how to cancel this sh*t and get my money back. Sad - It made a good first impression!

Benjamin
educator en Corea del Sur
Administración educativa, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

AMAZING TOOL, CERTAINLY NOT A "DRAG" TO USE

5,0 hace 6 años

Comentarios: AS AN EDUCATION and COMMUNICATIONS TEAM MEMBER, THIS ALLOWS ME TO SEE THE INFLUX AND OUTFLOW OF INFORMATION, AS WELL AS THE AMOUNT OF TIME, DURATION ITEMS SIT UNATTENDED PRIOR TO BEING LOOKED AT, LET ALONE RESPONDED TO OR GIVEN ANY LEVEL OF ATTENTION.

Puntos a favor:

THIS TOOL IS FLEXIBLE, DYNAMIC AND AS SIMPLE OR ROBUST AS I AND MY COUNTERPARTS NEED IT TO BE.

Contras:

IT'S INTIMIDATING FOR NEW USERS THAT ARE INVITED TO IT ON THEIR OWN FOR THE FIRST TIME WITHOUT A HAND HOLDING THEM TO WALK THROUGH IT WITH THEM.

Usuario verificado
Usuario de Linkedin verificado
Servicios medioambientales, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

I really need manage my hundreds email

5,0 hace 6 años

Comentarios: I have to manage hundreds of daily mail and this app let me organize and visualize the most important mail. I ussually feel stresed and late in my response, but now I feel my inbox is in control and, most important, I'm answering to my clients on time

Puntos a favor:

I visually have a canvas of my conversations by email, what I have to answer, what is in progress and what I can answer during the week. If you love trello, you will love Drag.

Contras:

I would like this add-on connect with google task

Eric
Associate professor en Reunión
Educación superior, 501-1.000 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

I use drag to manage my projects through several mailboxes

4,0 hace 6 años

Comentarios: It helps me to split the flow and avoid spending too much time in reading mails. I can do more, more efficiently and I know that I didn't miss a milestone.

Puntos a favor:

It's very intuitive. One can clean its mailbox very quickly and in a more productive way (to do, project, to finish next hour, ...).

Contras:

It is necessary to well define your kaban flow, at least to put the right columns that fit your business. I experimented some latency at the beginning, but not for a long time

Cameron
Release Manager en EE. UU.
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Simple, intuitive, and it is constantly becoming more stable with frequent updates. Great product

5,0 hace 6 años

Comentarios: Clarity in my mail.

Puntos a favor:

Simplicity. It doesn't try to be something it isn't. It's the Todoist of email organization and that's a great thing.

Contras:

I wish it were a standalone product/client so I wouldn't be tied to using gmail mail service. Sigh, a boy can dream.